Yeah the problem is the Crpysty Exchange was aware 1.5 years ago of the theft and only choose to announce it now and disable many Altcoin wallets without notice to its customers. They should have announced the issue back in 2014 .
In fact even Polo long ago was hacked, and in that case the admin
reacted very differently, and why it deserved praise.
I do not know how many of you have followed the troll box of Cryptsy in
recent weeks, in it the admin decidedly denied that there had been a theft
in Cryptsy, indeed they threatened a ban of one year to anyone who would
say such a thing without taking the evidence.
During the long absence of Big Vern, the version that was "suggested",
without saying it explicitly, and that the cold wallet were under seizure,
due to some investigations regarding the Anti Money Laundry and legal
practices required for the Know Your Client.
One of the admin in particular, he said that as a result of optimizations
logic of wallet only customers which activated the Tier 2, by sending all
their personal records, would have precedence in withdrawn.
Many have joined and began to send copies of documents and bills,
but these withdrawn received no priority, as even customers who have
long time achieved the tier 2.
A few days later however, came the announcement of the closure of the
headquarters, and the phishing attempt, and also the closure of the chatbox.
