FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[Theb]

Happy Monday everyone. How was your weekend?
As you already know we are giving away 1 BTC and don’t forget there is only 10 days left till the end of our new #JACKMATE.
One Tweet can Earn you One Bitcoin. Easy as this, we are asking the community to provide fundamental analyses of an Altcoin and post it on twitter. Use hashtag #JACKMATE so we can track your tweets, and on May 17 we will choose The One with quality Analyses and give One Bitcoin as a reward for the contribution in the crypto community.

Good Luck.

READ THE STORY ON MEDIUM BTC Follow us on TWITTER BTC Ask our Community on Discord BTC

Is there any requirement to participate in this give away like minimum followers needed like that?Because I have very few followers in twitter.

And I just want to know that winner person will be selected on what basis,the lucky one or the best ever tweet will get that one BTC.

I don't think they have any such limitations. At least I didn't see any such mention in their announcement. The winner will be chosen based on the impact analysis as per what the admin said. So you are welcome to join the competition. Also I welcome you to join their discord channel to keep yourself updated with any new announcement. The discord link is in my signature.

That is what the Hashtag (#JACKMATE) is for not only can FortuneJack track your tweet but also other members who has a Twitter account can see your tweet as long as they click the tag and if your account is set to public even the ones who don't have a twitter account will see your tweet, this is a better requirement as literally anyone can be part of the contest even the ones who has lesser followers than other participants.

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[juanmatt]

Full story:

On the 8th of March, I was betting on FortuneJack, suddenly my account gets logged out, and moments later I get an email from support@fortunejack.com telling me that someone has made a withdrawal, which I ofcourse denied and told them to cancel it immidietely. I will show you the screeenshots of our Email conversation here.

https://gyazo.com/c6b17b565786dad605315b4012e83041


They asked me what account I'd like to keep, and I explained and told them I'd like to keep the one I was only playing on, right after that, within minutes, my account gets blocked, no response at all from Fortunejack, and they refused to give any explanations.


I tried for days contactnig them on live support, finally I get some response. and here it goes:

https://gyazo.com/31cfd28187c8b5ef9cde2b416e51f1a5

https://gyazo.com/4244ad1a02c61cb02a3e431fe3bc2b95

https://gyazo.com/07b65430e4c7ddecf8cad6b175dbaabc

https://gyazo.com/46e77b6b86a6bbd360c318e84f890a48

https://gyazo.com/c6b17b565786dad605315b4012e83041



So, they won't give me an explaination why they closed my Account, no ToS was broken, I'd say, stay far away from this site, regards.

[shield132]

Full story:

On the 8th of March, I was betting on FortuneJack, suddenly my account gets logged out, and moments later I get an email from support@fortunejack.com telling me that someone has made a withdrawal, which I ofcourse denied and told them to cancel it immidietely. I will show you the screeenshots of our Email conversation here.

https://gyazo.com/c6b17b565786dad605315b4012e83041


They asked me what account I'd like to keep, and I explained and told them I'd like to keep the one I was only playing on, right after that, within minutes, my account gets blocked, no response at all from Fortunejack, and they refused to give any explanations.


I tried for days contactnig them on live support, finally I get some response. and here it goes:

https://gyazo.com/31cfd28187c8b5ef9cde2b416e51f1a5

https://gyazo.com/4244ad1a02c61cb02a3e431fe3bc2b95

https://gyazo.com/07b65430e4c7ddecf8cad6b175dbaabc

https://gyazo.com/46e77b6b86a6bbd360c318e84f890a48

https://gyazo.com/c6b17b565786dad605315b4012e83041



So, they won't give me an explaination why they closed my Account, no ToS was broken, I'd say, stay far away from this site, regards.

You could open thread in Scam Accusation section if you feel they are guilty and scammers.
Seems on email they asked you which to choose alive but on chat, they ask the same + request verification which I think isn't what they need (How much did you withdraw?).
Wish you success, they aren't scammers and I think your problem will be solved. You did great job by posting here (more attantion from staff).

[veleten]

judging by the screenshot,you were asked to choose one of the accounts to keep
a trick question,but you kind of confessed to having two accounts and asked to keep the one you were playing on and to close the second one
so support gladly obliged and closed BOTH quoting breach of their TOS
what happened is probably you were using a public VPN and your IP's matched the other accounts address or you had two accounts from the start and forgot about the first one
you should have told them you have just one account

[leowonderful]

This two accounts-type issue actually happened to me as well upon trying to withdraw, but in the end I was able to keep my main account and the other was deleted. I basically explained I made the original account a long time ago and that I forgot it existed, so I made a new account on the site, and apparently that was a legitimate response and they actually let me keep my new account.

As veleten stated above, the ToS you apparently breached was having multiple accounts.

[FortuneJack]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

[juanmatt]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

I accept your terms of course

[juanmatt]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

And I want my latest withdraw cancelled

[Hamphser]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

And I want my latest withdraw cancelled

Why would cancel? They do already recognize and waiting for your confirmation and will release your withdrawal if they would find out to be reasonable. Multi accounting is really against on gambling site terms but FJ do still decide to make negotiations into your issue and will really consider to make it through but as being said dont play already with multi-accounts.

[FortuneJack]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

I accept your terms of course

Nice one, I have dm-ed you already, your account is restored but please use only this one in future gaming and correspondence.

Cheers,
David.

[juanmatt]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

And I want my latest withdraw cancelled

Why would cancel? They do already recognize and waiting for your confirmation and will release your withdrawal if they would find out to be reasonable. Multi accounting is really against on gambling site terms but FJ do still decide to make negotiations into your issue and will really consider to make it through but as being said dont play already with multi-accounts.

This has been solved... FJ closed my other account and i get to choose to keep this one, i wanted it cancelled because i want to play dice with the balance

[juanmatt]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

I accept your terms of course

Nice one, I have dm-ed you already, your account is restored but please use only this one in future gaming and correspondence.

Cheers,
David.

but i still have pending withdraws

[Hamphser]

Hi juanmatt,

I think you were already explained what the exact violation of ToC's was and I don't think there is something else to discuss here. And for the kind reminder, I really do not think this can qualify as a scam accusation at any level. Its simple - there are some rules and we follow them and ask our dear players to follow as well. But as I see this is a case of unawareness more than a purposeful abuse of bonuses, promotions or any other service provided by us for your personal gain, and I think our fraud department agrees with me here as well.

But here again, we have to agree that case of multi-accounting, in the condition when two accounts are in active use, is prohibited and ToC is absolutely clear about this. But in this case, after discussions with our fraud department and detailed review of your case, taking into consideration the fact that you have not been linked with bonus abuse and withdrawal is just a minor amount and obviously talks about your involvement in any fraudulent activities won't be serious, I am ready to negotiate with fraud department on behalf of your story and issue the withdrawal, but you also have to promise that you will stop playing on multi-accounts and keep just one. If these terms are fine with you, let's talk and we can sort everything out.

Everybody here knows I am not here to dispute cases, to prove someone that they are wrong or right. I am here for help and to make all members of BTC TALK community feel welcomed and gooooood on our website.

Will wait for your response.
Cheers,
David.

I accept your terms of course

Nice one, I have dm-ed you already, your account is restored but please use only this one in future gaming and correspondence.

Cheers,
David.

but i still have pending withdraws

Good to hear at that the issue had been finally resolved. Dont worry into your pending withdrawal because they would process it soon by the finance team, might take some time but no worries because they will surely pay you out.

Have a nice day! and enjoy on playing dice..

[veleten]

sometimes people create an account and forget about it and then they start to play on a freshly made account and get banned
nice to see Fortunejack being pretty lenient 
and not enforcing their TOS when a player is not abusing the system
glad that everything has been resolved and they even managed to retain the customer,hope more casinos show flexibility like that

[cazkooo]

sometimes people create an account and forget about it and then they start to play on a freshly made account and get banned
nice to see Fortunejack being pretty lenient 
and not enforcing their TOS when a player is not abusing the system
glad that everything has been resolved and they even managed to retain the customer,hope more casinos show flexibility like that

Im one of the people that will make another account on the site whenever I come back to the site in around two weeks or more. I tend to forget about the site and even the account that I registered with however in this case, the account is not really abusing anything so thats the correct thing to do. Not really flexible but it is the right thing that they should do

[milewilda]

sometimes people create an account and forget about it and then they start to play on a freshly made account and get banned
nice to see Fortunejack being pretty lenient 
and not enforcing their TOS when a player is not abusing the system
glad that everything has been resolved and they even managed to retain the customer,hope more casinos show flexibility like that

Im one of the people that will make another account on the site whenever I come back to the site in around two weeks or more. I tend to forget about the site and even the account that I registered with however in this case, the account is not really abusing anything so thats the correct thing to do. Not really flexible but it is the right thing that they should do

Even myself do have that kind of habit on where I do play on a gambling site and make registrations on that time then stop playing for weeks then goes back and create another one, as long you haven't done wrong or illegal then they should always check users side and wont strictly follow into their ToS. You will able to see how this site is flexible when it comes to these kind of cases.

[marie36_2018]

FortuneJack is denying my last withdrawal acusing me of multiple accounts and bonus abuse, i just have one account, but because i have used a VPN, which was confirmed by support was fine to do, they are refusing to pay me linking me to other accounts that probably used the same VPN software, i even lost money adding all my deposits lost, and in my last deposit i won win my own money, not used their bonus, this in very unfair practice for fortunejack and i recommend not to use them as they search excuses for not paying

[s0lidus]

FortuneJack is denying my last withdrawal acusing me of multiple accounts and bonus abuse, i just have one account, but because i have used a VPN, which was confirmed by support was fine to do, they are refusing to pay me linking me to other accounts that probably used the same VPN software, i even lost money adding all my deposits lost, and in my last deposit i won win my own money, not used their bonus, this in very unfair practice for fortunejack and i recommend not to use them as they search excuses for not paying

I don't think a big and known casino like FJ would risk their reputation, unless you really violated their Terms of Service.
Like every other casino they have their Terms of Service. It's up to the user not to break them, you know the risks.
Anyway, good luck.

[milewilda]

FortuneJack is denying my last withdrawal acusing me of multiple accounts and bonus abuse, i just have one account, but because i have used a VPN, which was confirmed by support was fine to do, they are refusing to pay me linking me to other accounts that probably used the same VPN software, i even lost money adding all my deposits lost, and in my last deposit i won win my own money, not used their bonus, this in very unfair practice for fortunejack and i recommend not to use them as they search excuses for not paying

One question. Where are your proofs? Saying up things without any valid backup into your claims would really always turns out not to be valid. Im not protecting them but I do know their credibility and reputation as one of the best gambling sites in the market.They wont risk up their reputation on stealing your deposits.

[supermine]

FortuneJack is denying my last withdrawal acusing me of multiple accounts and bonus abuse, i just have one account, but because i have used a VPN, which was confirmed by support was fine to do, they are refusing to pay me linking me to other accounts that probably used the same VPN software, i even lost money adding all my deposits lost, and in my last deposit i won win my own money, not used their bonus, this in very unfair practice for fortunejack and i recommend not to use them as they search excuses for not paying

Blabblering without any proofs won't make any attention here!
If you have enough proofs then go to scam accusation section and accuse the FJ.(probably you have nothing to accuse them)
Even though you have used two accounts you didn't try to cheat bonus then your account will be give back to you,recently same case happened in that the user has two accounts and he agreed that he have two accounts but he didn't abuse any bonus and he agreed to use only one account then his account and funds were returned to him.So it is better contact the support team through discord to get solution for your problem mate.