Got a few withdrawals pending for many hours. How long does it take?
Hey,
Apparently, if the WD requested is 1 BTC and above they have a manual withdraw process to prevent fraud (Their words, not mine
).
Admin should be on chat now. You could try emailing support and the bug bounty email too if the request is urgent. Also try PM'ing them here. I believe they need to work in shifts because of these requests that come through. Maybe they should get some more staff!
P.S. Are you drogan? - Dont answer that, checked that you indeed are!