I spent some time last night reading your Whitepaper and have some questions: - You say that 350K USD have already been invested. These were invested when the company was incorporated in Singapore, right?
- Can you please provide the Certificate of Good Standing from Accounting and Corporate Regulatory Authority ACRA - this should be free for company members.
- Tokens for economic rights - I want to know how are these rights enforced in case of a breach of contract. Will there be a contract between the investor and your company?
- We are targeting 12-20% annual returns depending on the type of asset and market risk - Can you please confirm if this example is correct: If a property is bought for 1 million USD and I invest 100,000 REAL tokens then I will be receiving a monthly dividend of 10% (minus 10% fee) of the monthly rent.
- Why are you using mortgages and loans to acquire properties? Isn't it better to pay them in full with the investment money, so you don't pay interest to the banks?
- We expect that as our site becomes popular, and as our users start receiving regular income and profits on a monthly basis, they will want to acquire more REAL Tokens in order to invest in more Real Estate assets. This will cause the REAL Token to grow in value and price. - Can you give an example of another market where this is possible? – Buy assets that are increasing in value, but with fixed dividends payouts.
- In the rare case of losses the REAL fee won’t be applied and the user will lose some of his invested Tokens. User won’t ever lose more than his invested Tokens. - Can you clarify this point please. If my REAL tokens investment in a building is 10% of the total price and you sell that building at a loss, then I will receive my tokens back minus 10%? Is it possible that a user can lose all of his invested token in a building?
- The Reserve will not be accessed for a minimum of 4 quarters (12 months), and will be re-locked or burned – Who decides that? You or investors by voting?
- Is the floor price same as average annual returns?
Thank you. |
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Questions: the first transactions to 0x4b60B53a6eDCD75f0730ecC22579Df2079F210B0 are from before the ICO went live and total 8326 Ether.
What are these?
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Update on my case:
I think my Subject Access Request that I sent last night might have triggered a response from Bitstamp.
Their Head of Legal & Compliance, emailed me today and then I spent 40 minutes with him on the phone.
He was was quite apologetic and told me that there was an investigation, where my name matched the name of another person involved in illegal activities, but that has been cleared.
Still I explained that this kind of compliance is damaging to their business if customers are subjected to such kind of silent treatment.
It is really ironic how such businesses strive to look all professional and compliant, but manage to damage the trust of their customers in the process.
Even though the resolution was positive for me I still feel that Bitstamp need to change their practices and balance their customers' interests with their compliance methods. I am not convinced this will not happen again to other people.
Bitstamp should should strive to be a transparent company that is accountable for its actions.
I will be contacting a lawyer tomorrow to see if I have any grounds to claim damages.
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I think my Subject Access Request that I sent last night might have triggered a response from Bitstamp.
Their Head of Legal & Compliance, emailed me today and then I spent 40 minutes with him on the phone.
He was was quite apologetic and told me that there was an investigation, where my name matched the name of another person involved in illegal activities, but that has been cleared.
Still I explained that this kind of compliance is damaging to their business if customers are subjected to such kind of silent treatment.
It is really ironic how such businesses strive to look all professional and compliant, but manage to damage the trust of their customers in the process.
Even though the resolution was positive for me I still feel that Bitstamp need to change their practices and balance their customers' interests with their compliance methods. I am not convinced this will not happen again to other people.
Bitstamp should should strive to be a transparent company that is accountable for its actions.
I will be contacting a lawyer tomorrow to see if I have any grounds to claim damages.
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My deposit was credited and my withdrawals enabled.
I will explain everything a bit later, cause I have other thing to do now.
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I'm curious how you would approach the post-resolution phase of this case. If they do resolve this and give you access to your funds again, would you continue using your Bitstamp account? Or would that be the end of your relationship with them?
It's always a tricky thing when a business (or even personal) relationship is scarred by even one traumatic event. Issues solved and peace ensues but how about the aftermath of that event? Continuing to trade on their platform might seem palatable but won't you feel being watched or checked?
Honestly I don't know. It all depends on how this ends and what kind of service I would need in the future. But I fully intend to follow the legal route and go to court with these guys, who thankfully are registered in the UK. I was the claimant in a year long trial, which ended recently with a very satisfactory result for me, so I am prepared to go down that route again. Unfortunately cannot share much information due to a non-disclosure agreement. There will always be the bad aftertaste of their treatment, so unless I receive a personal over the phone or in person apology from the owners I will most probably not use them in the same way as before. At this point I am furious as they are holding my money hostage and completely ignoring me.
Just found that BITCOIN WITHDRAWALS ARE CURRENTLY UNAVAILABLE FOR YOUR ACCOUNT, which means all my fiat is held hostage too.
Oh, i have exactly the same problem. I have 2 years old fully verified account. I traded on bitstamp without any problem, last action i did i withdrawed all my btc before 1 august btc fork, then i didn't use exchange and 8 august i deposited btc back (exactly from same home wallet i withdrawed to) to continue trading when suddently i found that all my withdraw were dissabled. BITCOIN WITHDRAWALS ARE CURRENTLY UNAVAILABLE FOR YOUR ACCOUNT
LITECOIN WITHDRAWALS ARE CURRENTLY UNAVAILABLE FOR YOUR ACCOUNT one person lodging this complaint, i could maybe write off. now two old hands are complaining of withdrawals blocked and complete radio silence from stamp. i hate to say it, but i think this is the case: Honestly, after reading through your entire thread, the only plausible reason for them to not reply to you is that they are waiting for answers as they most likely passed your information to the authorities for investigation.
this is the most reasonable explanation for the silence. what i'm worried to find out ... aside from Kn_os with the withdrawal out and directly back in due to the august 1 fork, have you guys deposited bitcoins into your account before? or only fiat? between the regulated exchanges like stamp and GDAX being super compliant, and blockchain analysis companies getting more and more sophisticated, i don't like the direction we are heading in.  I initially deposited 33BTC to trade with, then deposited further 15BTC, which I bought with fiat at Kraken. All the Bitcoins have been obtained legitimately by me and have not been involved in any illegal activities while owning them. |
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Dan Morehead of Pantera Capital was the first person involved with the company to respond to my emails today, but just said he has asked Bitstamp's COO Miha Grcar to investigate - the same guy that read 3 of my emails and ignored me. So I am not quite enthusiastic. Will wait a few more days and contact lawers. Found these guys: https://www.selachii.co.uk/bitcoin-law-firm-solicitor.html |
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hard to believe and in short time second like that case in bitstamp.  i'm their verified customer since 2013 and i'm starting to be worried what will happen when i'll transfer few coins there and sell them... pitty situation with exchanges all over the place. I'm worried that this may have to do with tainted coins. I've had a strict policy of not depositing any coins to Coinbase or Bitstamp for years now. They are extremely compliance-oriented and are working closely with law enforcement agencies. Lack of fungibility, I fear, is becoming more and more of an issue for open blockchains like Bitcoin. I am too verified with them since 2013 and until this happened had really big trust in their services. Half of the coins that I was trading on Bitstamp were bought at Kraken. I only moved them to Bitstamp, cause Kraken was super laggy and unreliable to trade on. Now I wish I didn't. The 2 slovenian guys, who own the exchange seems to be under the illusion that they can do this without any consequences. I guess I have no choice, but show them this is not the case. |
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It's the silent treatment that is driving me mad - completely unprofessional and borderline illegal. And they probably don't really care losing me as a client, which just shows their level of commitment towards serving their customers. Dan Morehead of Pantera Capital was the first person involved with the company to respond to my emails today, but just said he has asked Bitstamp's COO Miha Grcar to investigate - the same guy that read 3 of my emails and ignored me. So I am quite enthusiastic. Will wait a few more days and contact lawers. Found these guys: https://www.selachii.co.uk/bitcoin-law-firm-solicitor.htmlAnyone can suggest a good law firm regarding this matter. |
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I suggest you keep sending them emails on their support system within the account. Doing so will eventually compel them to respond. I use that kind of approach when I am being ignored or if the responses are of the generic template type. If you clog their system with the same messages again and again, this won't escape their attention and they will make an effort to resolve the situation.
Escalating the matter to the financial ombudsman is another option but it's always best to try to resolve the matter internally first. Flood them with messages. It's your money. I hate services which let you beg and plead for your own funds.
It is not working - I have contacted them numerous times on all possible information channels and they just don't respond. I am starting to think they are running some sort of investigation on me, but I have nothing to hide. I have actually found a possible address, so if this is not resolved soon will just have to fly to Slovenia. Just sent this message on Facebook to Damijan Merlak, who is one of the co-founders: Dear Mr Merlak,
I have a large amount of money held hostage in your exchange and I am already starting to lose my patience.
If you believe that you will steal these from me and I am not going to do anything you are greatly mistaken.
The money are proceeds from selling a small part of my BTC holdings, so as you can imagine I have the financial means to bring legal proceedings to your company, which will happen if this is not resolved promptly.
And if needed I will come to Kranj, Ljubljana or Luxembourg and find you one way or another.
You can ignore me all you want online, but not in the real world. You are a public figure, so finding you won’t be that difficult.
So I again ask you kindly to provide me with information on why Bitstamp is actively ignoring me and holding my money hostage.
As you are probably aware, I have already informally complained to the Commission de Surveillance du Secteur Financier and your partner bank Gorenjska banka. |
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Anyone know their real address in Slovenia where I can find actual real people?
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Just found that BITCOIN WITHDRAWALS ARE CURRENTLY UNAVAILABLE FOR YOUR ACCOUNT, which means all my fiat is held hostage too.
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Another day without a reply or explanation what is happening.
Anyone has any suggestion on how to get any answers?
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Can someone please explain to me how the $734.55 mining cost of 1 BTC for WTT holders is calculated.
To currently mine 1BTC for 1 day you need 3673TH/s or 272 S9 miners.
For 24 hours they will use 8636.5kW, which is 285USD paying the 0.033USD electricity rate.
So I guess the difference comes from the price you need to pay for the hosting tokens, but how is that calculated?
Cheers
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Exactly that video made me aware of your ICO. |
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$4070  |
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Honestly, after reading through your entire thread, the only plausible reason for them to not reply to you is that they are waiting for answers as they most likely passed your information to the authorities for investigation.
I am using Bitstamp myself, and it was last month that I made a sizeable (almost €6000) fiat deposit, where I not long after that cashed it out through SEPA without any problems.
I strongly believe that if everything turns out to be all right with your deposit, they will release your funds, and you can continue with your regular trading sessions ~ patience is however required. Bitstamp isn't a thief.
I absolutely agree that Bitstamp has the right to check that the money are not from fraudulent activities. I have no problems with them checking that, but what excuse do they have to completely ignore me? Doesn't it seem sensible to keep their customers informed? Instead they actively ignore me for god knows what reasons, which just damages my trust and confidence in them. Any sane person will agree that this is not how you do business. |
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I am now convinced this is not a lack of customer support resources, but I am straight up being ignored for unknown to me reasons. I contacted Bitstamp on Facebook and after being asked and provided my customer ID I heard nothing back. Last night I contacted the Commission de Surveillance du Secteur Financier in Luxembourg and copied Bitstamp CEO Nejc Kodrič and their customer support into the email: Dear Sir/Madam,
I am a user of the trading website Bitstamp.net and on 26th July 2017 I made a deposit of 9093.56 EUR to their bank account in Slovenia.
On 1st August 2017 I contacted their support to check why it has not been credited to my account and was then asked to provide information, relating to that deposit, which I promptly did on 2nd August 2017.
Since their last reply to me on 2nd August they have gone silent and all my attempts to communicate with the company has failed.
My deposit of 9093.56 EUR is currently withheld by them without a valid cause and they have been ignoring me for the past 10 days.
Additionally I have a rather large USD balance with them, which I am afraid of losing. I also fear of Bitstamp closing my account as this has happened to a few other individuals who happened to be in the same situation as me.
Bitstamp actively advertises itself as being fully regulated and being granted a license in the EU as a payment institution by the CSSF.
Unfortunately their customer support is completely inadequate for the types of customers they are serving and It seems there is no accountability for their actions.
I have already exhausted all options to resolve this issue, so I am turning to you for help.
I hope that you would be able to help me because it seems Bitstamp would not cooperate with individuals such as me, so hopefully they will respond to your requests.
At this point in time I hope that this can be resolved without involvement of the courts, but I am fully prepared to take legal actions against them.
Bitstamp Customer Support and their CEO Nejc Kodrič are copied into this email.
Regards, I sent the email with Read Receipt and today got this: Vaše sporočilo Za: Nejc Kodrič Zadeva: Complaint against Bitstamp Europe S.A. Poslano: 12. avgust 2017 1:33:31 (UTC+01:00) Beograd, Bratislava, Budimpešta, Ljubljana, Praga je bilo prebrano 12. avgust 2017 7:27:53 (UTC+01:00) Beograd, Bratislava, Budimpešta, Ljubljana, Praga. Final-recipient: RFC822; nejc.kodric@bitstamp.netDisposition: automatic-action/MDN-sent-automatically; displayed X-MSExch-Correlation-Key: AjEtpgevf0ux4QMX7yzEaw== Original-Message-ID: < 705bf802-726f-8976-9120-d41f14d33673@cyper.org> X-Display-Name: =?iso-8859-2?Q?Nejc_Kodri=E8?= Your message To: Miha Grčar Subject: Complaint against Bitstamp Europe S.A. Sent: Saturday, August 12, 2017 1:33:31 AM (UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague was read on Saturday, August 12, 2017 9:32:05 AM (UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague. Final-recipient: RFC822; miha.grcar@bitstamp.netDisposition: automatic-action/MDN-sent-automatically; displayed X-MSExch-Correlation-Key: nQkApZDXK0C9pU9Du6wMVQ== X-Display-Name: =?iso-8859-2?Q?Miha_Gr=E8ar?= So my emails are being read, but consciously being ignored. Anyone care to suggest a plausible reason why they are doing that? |
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Mined my first BTC end of 2011 -I think around 200 maybe.
Then invested in KNC and got a good return on that. Sold the Jupiters for more money I originally paid after mining heavily with them. Remember cancelling 3 Neptune orders and getting 66BTC as a refund. These were good times.
Currently trying to be a trader, but with not much success.
Mostly hodl.
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Can I get some info on what forces will affect the price of REAL tokens?
I assume the strongest force will be perceived value and speculation?
Also expected return on investment?
Will some REAL tokens be more expensive, simply because they are bringing more profit due to being invested in better properties?
Basically if I were to spend 100ETH on Real, then apart from the dividents being paid can I expect the tokens to go up in value? And why?
Cheers
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