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October 19, 2025, 03:11:12 AM Last edit: Today at 06:15:31 AM by Rating Place |
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Betpanda Betpanda has ramped up its presence on Bitcointalk with a large signature campaign, which is generating heavy promotional posting. Multiple public complaints allege Betpanda confiscates deposits and winnings after flagging from odds provider Betby. In practice, these flags are often profiling sharp bettors who beat the closing line. Betpanda is changing this to "suspicious activity" and taking the deposit and winnings. Reputable sportsbooks typically respond to sharp action by limiting stakes or adjusting prices—not by voiding wins or seizing balances. Betpanda may turn out to be a top casino, but they are unsafe as a sportsbook. They open up with a "D" rating. Owner:Star Bright Media S.R.L. (Costa Rica). Address shown on Betpanda’s own pages: San Pedro, Barrio Dent, Del Centro Cultural Costarricense Norteamericano, 200m Norte y 50 Este, Edificio Ofident, Oficina No. 3, San José, Costa Rica. License: Operates from Costa Rica under a company/“data-processing” model. In business since 2023 I'm not sure how many of these complaints are credible but here's a list. Near the bottom are complaints not from Trust Pilot. Scam Accusations Against Betpanda.io (Chronological Order, Most Recent First)- Accusation: "Nothing but a money trap. Avoid this garbage. Lower RTP on all games then other casinos" (Dated October 18, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I deposited around $300 to Betpanda.io over several sessions and tried to withdraw $1100 of winnings. My withdrawal has been stuck “under security review” and support keeps repeating the same message about “routine checks” without giving any update or specific timeline. After reading other users’ complaints, I’m seriously concerned this might be a scam or at least an unfair delay. Please help me get my funds released. Thank you for your assistance." (Dated October 17, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "X5 wager requirement to withdraw is just criminal" (Dated October 15, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "It’s a 100% fraud. I’ve worked a number of years in Crypto investigations. Their wallets link to high risk AML, animal trafficking and criminal money laundering. The Costa Rican gov investigating the room (which is vacant and used to recieve mail). Cypriot law firm that’s working as a proxy also under investigation. Putting your crypto into their wallets may lead to frozen assets which are non-recoverable." (Dated October 15, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "please get away this casino lost during 10,000dollars and win one time 800dolars please get away they are rubber" (Dated October 12, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Plz everyone who wanna use this website is totally scam they will not let you withdraw your money I have 800$ on security Check for alomost 72 hours and also the live chat option is not even exists it’s the same person that keep replying with the old massages please stay away from this website it’s totallly scam and not let you payout your wining" (Dated October 11, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I wish I had read the reviews, I feel like is scam, Good luck to everyone of you wanna keep losing you money, just deposit, I can assure you they set rtp -10, hahaha scam shit" (Dated October 11, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I deposit $95 and made few bets made $235 and I couldn't make and bets it said user is blocked or withdrawal i contact live chat said check your eamil so I did and got this letter.. We hope you are well. Your recent betting behaviour has been flagged as suspicious by our Sportsbook provider and as a result of this, we are carrying out an internal investigation into the matter. For us to be able to conduct a full investigation, we require some documentation from you. Please provide us with the following: - Proof of Identity (government issued, has to be valid) - Proof of address (no older than 3 months, ideally a utility bill) - Selfie with your ID, showing both the ID and your whole face clearly Please ensure that the document is seen fully in the photo and it shows all the relevant information clearly. It is not possible to withdraw funds from your account until we have received the required documentation to a satisfactory level. If we don’t receive documentation from you in 7 days, we will close your account. Should you have any questions, don’t hesitate to contact us. Looking forward to hearing from you soon. Best regards, Betpanda Support Team '' I played on a lot of site and this one is the worst especially when it says no KYC it's a scam just bs just for few hundred dollars just sad I would recommend stay away from them..." (Dated October 11, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I Deposit 30eur to Betpanda. Good luck winning about 160 euros and then and then I get a letter from them '' Hi, We hope you are well. Your recent betting behaviour has been flagged as suspicious by our Sportsbook provider and as a result of this, we are carrying out an internal investigation into the matter. For us to be able to conduct a full investigation, we require some documentation from you. Please provide us with the following: - Proof of Identity (government issued, has to be valid) - Proof of address (no older than 3 months, ideally a utility bill) - Selfie with your ID, showing both the ID and your whole face clearly Please ensure that the document is seen fully in the photo and it shows all the relevant information clearly. It is not possible to withdraw funds from your account until we have received the required documentation to a satisfactory level. If we don’t receive documentation from you in 7 days, we will close your account. Should you have any questions, don’t hesitate to contact us. Looking forward to hearing from you soon. Best regards, Betpanda Support Team '' Then I send them all the necessary documents and I get this response "Hi, Thank you for sending the required documentation over. As we have now received the requested documentation and verified your identity, we were able to complete our investigation of your sportsbook activities. It was concluded that your sportsbook activity breaches our Terms and Conditions and your account will be closed as a result. You have 72 hours from the receipt of this email to withdraw your most recent deposit from your account. Should the funds not be withdrawn in the given timeframe, the account will be closed regardless. Once you have withdrawn your funds or 72 hours have passed, whichever comes first, we will proceed with closure of your account. If you have any questions, we are happy to answer them but the decision on the matter is final. Best regards, Betpanda Support Team'' Are you kidding me ?!!! I made the bets as they were offered. So how could I have broken anything? Stay away from Betpanda If you don't want your money to be stolen I gave them 24 hours to refund my money, but I haven't received any response. Thieves!!!!!!" (Dated October 10, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Scam, you add Money never win, costumer service shit, Better dont play there. A the end of the day you can have more Money on your wallet, waste time there" (Dated October 9, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Never play on this site — there are much better alternatives. It’s a complete scam! Unless you want to throw your money away. The chat and customer service practically don’t exist — they’re rude and arrogant." (Dated October 9, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I deposited $500 to the site, and after placing a few bets, they limited my account. I withdrew $865, and they asked for documentation. I sent them, but I haven't received any response. Their live support isn't helping. They say an email will arrive and send me away. User ID: M3G646 They came back today and deleted $665. My principal was $300 + $200. They left me $200 and didn't even give me my principal. They closed my account." (Dated October 6, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "This one is the biggest scam I have ever been trapped in. Deposit comes very quick but if you want to withdraw just forget it. Guys don’t play on this site, I would like to send all the story to a legit gamblers//YouTubers to put this scam site on youtube. What they do is just say that they are checking account so they could proceed with the payments… bullsh**. Like normal casinos the withdrawal is 10-15 minutes with crypto. Stay away guys and if you gamble please do not do on this site" (Dated 2025-10-05)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "A complete scam from miles away. I’ve lost thousands of euros here without a single successful withdrawal,RTP IS LESS THAN 10% and these clowns can’t even afford to give out a basic bonus. It’s honestly laughable. The moment someone starts winning, everything suddenly stops working — withdrawals get blocked, offers disappear, and “support” starts giving the same empty excuses. This platform clearly isn’t built for players to win. It’s designed to drain deposits, delay payouts, and hide behind vague terms whenever it’s convenient for them. If a company can’t afford a simple bonus or handle a player’s win fairly, it says everything about their credibility. Avoid this place at all costs — save your time, your money, and your patience. There are plenty of legitimate casinos out there that actually pay their winners, STAY AWAY FROM THESE FRAUDSTERS" (Dated October 4, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Scam casino, you just transfer your crypto to their wallet, no chances to win or withdraw anything. Stay away!" (Dated October 3, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "This was the best casino before, until they change the withdraw terms and condition and you need to wager your deposit 5 times. So if you are a sportbetting person it is impossible.... very dirty move, without paying attention to the players" (Dated October 3, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Scam from first moment until the last. So I join betpanda as it says fair and anonymous. I like this as a player who has been targeted before and enjoy randomness - true randomness. First of all the site - appears heavy, slow and glitchy. Second is the verification email they do not send, even when you try send. Thirdly is the pass word reset. I forget pass word and not wrote down after join more than week past. I follow link on page and no email, just like verification. I contact live support who say to send email to support and tell them: How much I last deposit (i only make one! new player) Which curency was sent. Which games I had been playing. I say but why reset link no work? Is it scam link? She say no scam and it is because not verify email. But I alredy say here that email was never sent and so I tell chat bot. The attitude of the person was absolutely disgusting. She even said "did you read what I just sent you?" with atitude for me just asking why normal things are not normal and why mislead people. She close chat and so I am here to leave this review and advise not to play this rude and misleading, wierd behavior casino. From my memory, the games there were all so dead also. So best not to care about this place. Be best if nobody used these scam offshore casino with no regulation. Next thing you know they reject withdrawl. seen it all before. AVOID AS IF LIFE DEPEND." (Dated October 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Run away from this casino, which neither respects nor complies with any regulations. One of their obligations is to absolutely not accept players from their country of establishment, Costa Rica. They don't even respect that, and allow anyone to register. No assistance will be provided in the event of a dispute or non-payment of winnings. A more than questionable casino. Legal action is underway; let me know here if you wish to join (Costa Rican residents are preferred)." (Dated October 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "AVOID THEY WONT PAY YOU This bookmaker is nothing but a scam. I used their platform for about two months and managed to win significantly more than I deposited. The moment I requested a withdrawal, the problems started. They asked me for KYC verification, which I submitted right away. Instead of paying me, they replied that I had supposedly violated their terms – which is simply not true – and then blocked my account. I lost all my winnings. This is typical scam behavior: as long as you keep losing, they welcome you as a valued customer. But the moment you start winning, they take away your money and shut down your account. Stay far away from this site, otherwise you’ll lose both your time and your money." (Dated October 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "We don’t update balances Told today the balance shown ISN’T what’s in your wallet. Simply becuase they didn’t and don’t update regularly (as in hours) despite being crpyto. This is compounded then by multiple glitches where you never see the blackjack hands played but need to “trust them” when it reloads and your balance has gone every time. Requested their lawyers details (refused) and now going through local Ministry in Coast Rica to get their lawyers names. Few folk reaching out to Jonny Walker their “affiliate” in the UFC to question WTF they offer him to champion a defacto scam. I don’t mind losing and watch balances hence weird thousands just floated off into the ether somewhere they can see but customers cannot. Star Bright Media SRL as they go under where crypto isn’t updated, your cards go unseen oh and the best part they expect you to send recordings in of all hands as proof because they can’t even trust their own systems. This will be a pet project of mine to warn people go anywhere but this casino becuase 100% scam and Jonny Walker UFC is a scammers Champion." (Dated October 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I find this site very unpleasant. You are required to wager your deposited money 5 times, which is ridiculous. On top of that, the site has many bugs, and I constantly get logged out and no, it is not due to my internet connection. They also offer a bonus that needs to be wagered 80 times. I have not used it myself, but the fact that they even ask for such conditions is completely absurd and says a lot about this casino. For people playing from the Netherlands, be very careful: your account can suddenly be blocked, and they will ask you to verify it. Once you do, they keep stringing you along. At first, things might seem fine, but it’s only a matter of time. I strongly advise against using this online casino…" (Dated September 28, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Deposited so much here. Thousands. They are a honeypot. They will turn off rtp after a withdrawal to the point you give them everything you won back plus way more. When you notify them of this they gaslight and close your account without your permission. I had hundreds owed to me in cashback and they stole it. They have put me in such a conundrum I dont know how im going to make it out. Avoid this place with. Absolutely terrible experience" (Dated September 27, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "newly added requirement of at least wagering deposits 5x. scam!" (Dated September 25, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "They must have the lowest win % on the planet, lost so much money, not won a single time here, everytime the same script, lose $200 get finally free spins and get $10 over and over and over again, almost impossible to win here, can't all be bad luck it is manipulated for sure RTP is almost zero, i regret ever played at this casino they give nothing it is a shame. All the big bass slots are rigged none of them give anything and that for a year, unbelievable poor payouts. 1 star is even too much i don't advise to play here, play at a honest casino instead of here. Better avoid all online casino's specially the crypto ones, they are all thieves." (Dated September 24, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "My experience with Betpanda remains unresolved and unacceptable After multiple emails, I still have not received any concrete proof or evidence regarding the closure of my account (ID 6496MP) and the confiscation of my funds. Betpanda keeps repeating that “the investigation was carried out by their provider (Betby)” and that they “cannot influence the outcome.” But this is exactly the problem: as a customer, I entrusted my money to Betpanda, not to an unknown third party. It is Betpanda’s responsibility to provide clear, transparent evidence for such a serious decision, instead of hiding behind a provider. So far, I have only received vague references and no real documentation (bet logs, reports, or explanation). This leaves the impression that Betpanda is avoiding accountability while keeping customers’ funds without proper justification. A professional company would ensure transparency, proof, and fairness. Until this happens, I cannot recommend Betpanda to anyone." (Dated September 22, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I've been playing on betpanda.io in my travels over the past few months while in Asia since it's not legal in the US I can only play while outside the country , I have deposited maybe a few thousand overall and cashed out probably close to 6-8 euro currently waiting on a withdrawal of almost 1800 euro, it's been over 24 hours since I've requested the cash out, I play slots and keno mainly with a little bj sprinkled in. I was told this security check would be resolved shortly but now going on hour 27 with no real clear answer other that a security check. Not sure why it would take this long or at all, I've never cheated anyone in my life and now I'm scared after reading all these reviews . If I get my cash out I'll update this post if I'm scammed I'm really going to be upset considering it's a lot of money to be out. I didn't use any bonuses to win the money and did nothing wrong with all these horror stories I hope I don't become another" (Dated September 21, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "A total SCAM!!!! A total SCAM!!!! After loosing a lot with them I got a decent win (casino) and guess what it was not paied… they invented some checks and after that they will pay by end of the month partially… Guess what, in the end I never recived any payment and account was closed. Since they based in Costa Rica and have no license anywhere I can’t do anything, simply stay away they are scammers and will never pay you. They even offered me a bonus to write a positive review here, this is how they got the positive ones…." (Dated September 19, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I deposited $314 in two deposits and won $61. When I wanted to withdraw $375, their staff replied to me that I should wait. I have never seen such a poor casino where users won $61 but refused to pay." (Dated September 19, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Do not fall for “positive reviews” offers – BetPanda asks for positive reviews in exchange for free spins. This is completely inappropriate and constitutes misleading and unfair commercial practices under EU Directive 2005/29/EC. Additionally, BetPanda claims to be based in Costa Rica, but this is false, raising serious concerns about their legal jurisdiction and compliance. Their failure to perform mandatory identity verification and customer due diligence violates EU Anti-Money Laundering Directives (2015/849 & 2018/843) and GDPR (Regulation 2016/679). I deposited funds and experienced non-transparent operations, arbitrary withholding of deposits, and a lack of regulatory oversight. Their terms and conditions cannot legally override consumer protection or financial regulations. Potential users should exercise extreme caution, as BetPanda’s practices appear to breach: • EU consumer protection and anti-fraud laws • International anti-money laundering standards (FATF recommendations) • Human rights protections related to property and due process (UDHR Article 17) I am pursuing formal complaints with EU gambling authorities, financial regulators, and international consumer protection organizations." (Dated September 18, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "This is an organized scam group operating in Cyprus 🇨🇾. They have self-proclaimed licenses from Costa Rica 🇨🇷. Remember, anything coming from Cyprus is shady and is likely owned by the Russians. Anyway, I deposited $3000 and experienced ups and downs for almost 24 hours. I won 51k pounds! I even got the VIP batch L. I requested payment, but the limit was set at $4500 per day. I was willing to wait. I chatted with the rep in 30 minutes about my withdrawal. They said my withdrawal was going through security checks! Seriously, I had already withdrawn $30 and it worked magically. Now they’re doing security checks because of it. Later, I was told I violated the terms and conditions for having two accounts. It’s like any other casino, but they told me I have two accounts, which is a lie! They closed my account with over $51k in it. Mine you I have loss over 800k due to this and this my major win I decide to withdrawal before I end up lossing and I was told I violated , but they couldn’t tell me that when I was depositing ! I feel like is scam after I dig some information , I found out is not trusted website , it scam" (Dated September 16, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "SCAM There is high chance that you will lose all your funds." (Dated September 15, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I recently had the unfortunate experience of playing at Betpandacasino.io.and I feel compelled to share my thoughts to help others avoid the same frustrations I encountered and still encountering right now, as I still have yet to recieve my payout and there has been no update or anything giving me any kind of notice or notifying me of any change or when I may to expect to see my payout. First and foremost, the casino promotes itself as an "instant payout" platform, which was a significant factor in my decision to play there. However, my experience was anything but instant. After winning a decent amount, I initiated a withdrawal, only to be met with an unexpected delay. I expected a quick turnaround, as advertised, but instead, I found myself waiting far longer than anticipated. What made matters worse was the lack of clear communication from customer service. When I reached out for updates, the responses I received were vague and unhelpful. Instead of providing a straightforward explanation for the delay, I was met with generic replies that left me feeling more confused and frustrated. It was disheartening to see a casino that claims to prioritize customer satisfaction fall short in such a critical area. Additionally, I was informed that my payout was being held up due to a "security check." However, there was no reasonable explanation provided for what this entailed or why it was necessary. As a player, I understand the importance of security, but transparency is equally crucial. I would have appreciated a more detailed explanation of the process and what I could expect moving forward. Overall, my experience with Betpandacasino.io has been disappointing. The misleading claims of instant payouts and the lack of clear communication from customer service have left a sour taste in my mouth. I hope the casino takes this feedback seriously and improves its processes to ensure a better experience for future players. Until then, I would advise potential players to proceed with caution and manage their expectations regarding payouts." (Dated September 15, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "AWEFUL! deposited 110$ and bet on the vikings which is MY TEAM so when i logged in after the game to see both of my bets some how were on the bears so they lost obviously i knew this this site was a joke. i know for a fact i bet on the vikings and the fact that live chat just hasnt worked since then just proves my point even more so do not waste your time or money" (Dated September 10, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Closed my account with no explanation whatsoever Be aware that if you run up your deposit, Betpanda might just close your account and confiscate your winnings with little explanation" (Dated September 10, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Do not fall for the positive reviews! They ask people to write reviews in exchange for free spins, which is misleading and unreliable. Mijn ervaring met BetPanda: Dear BetPanda Team, I am writing to formally address serious legal concerns regarding your platform. It has come to my attention that BetPanda is offering gambling services to residents of the Netherlands without proper licensing in the EU, despite claiming to be based in Costa Rica while actually operating from Cyprus. Accepting cryptocurrency payments does not exempt your platform from EU regulations. This is a serious violation of: 1. EU Consumer Protection Directive (2005/29/EC) – prohibits misleading commercial practices and requires accurate information for EU consumers. 2. EU Anti-Money Laundering Directives (AMLD4/5/6) – crypto-based payments must follow KYC and AML procedures. Non-compliance can lead to heavy fines. 3. EU Payment Services Directive (PSD2, 2015/2366) – processing payments from EU residents without safeguards is illegal. 4. General EU cross-border services rules – providing services to EU residents without licensing violates EU consumer protection rules. Your website is presented in Dutch, deliberately targeting Dutch consumers while giving a false impression of legality. Misrepresentation of your location (claiming Costa Rica while actually in Cyprus) adds to this misleading conduct." (Dated September 8, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "This casino is a real scam!! This casino is a real scam!!! They stole my $600! In the last few days alone, I deposited $1,200! But they didn't even give me half of that balance! They told me I could file a complaint against them by email! But they don't even reply by email!!! The support in the chat is not real people, but bots that only have one answer! Write to email! But no one replies by email! GIVE ME BACK MY MONEY!!!" (Dated September 8, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Freerolls customers Deposited in the middle of August and placed bets for a couple of weeks, breaking even, before I was limited to max bets of $0-$1 on smaller leagues and $5-$10 on the biggest leagues. I don't have any interest in betting stakes that small, so I requested a withdrawal. The request was denied and I was told I had to meet the turnover requirements of 5x the deposit before I was able to do so. When I made a case for it not being reasonable to having to wager another ~$7000 when my stakes were slashed down to micro amounts, I was just told that I would have to play casino games. After eventually clearing the wager requirements, I got an email saying that my betting behaviour was flagged as suspicious and determined breaching the Terms and Conditions. For this reason my account would be closed. The email also told me that I was only allowed to withdraw whatever the sum of my initial deposit was. Since I was breaking even I was able to withdraw all of my funds, but I can only imagine someone winning a lot getting that message. This means they can never lose money and freeroll the customers. In addition to this, it has been the most ridiculous support experience of my life. When I asked for details on what this "suspicious betting acitivty" was, I'm told to contact email support. Email support only answers if I add "COMPLAINT" in the subject line. When I ask for details around the closing of the account, they just keep repeating "For us to process this as an official complaint, we need further details regarding the circumstances of the case from you". When I ask chat support what to do to get an answer from anyone, they just keep telling me they don't have information about the case and to contact email support. It makes you feel the entire supports system are bots. They will probably say that it's their odds provider, Betby, that are in charge of a lot of these decisions, but the ones they make themselves are not good either and the support (except response time) is among the worst. Of the more than 50 bookmakers, both normal and crypto, I have used over the years, this is on the top three worst and most unreasonable list. Stay away." (Dated September 7, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Biggest scam site i ever seen in 7 years betting experience Worled top scam sites i ever seen in 7 years betting experience. I deposit 200 win few money and i withdrae few money. They just blocked immediately after made a withdraw. Then no helo form live chat no mail replay. And i want to waring al players they are posting here fake Reviews. Be careful fr this cheater.I will give bad review all of my rest life." (Dated September 7, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I recently placed a bet on UK dogs. After I placed it, I realised betpanda changed the dog I bet on. I've tried to speak to customer support with no response. Do not use." (Dated September 5, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Account Closure and Confiscation of Funds Without Proper Explanation My name is Merve G email adres merveunturk18 at hotmail.com I had an account with Betpanda. Recently, my account was permanently closed and all my funds were confiscated. The reason given was “suspicious betting behaviour” and alleged breach of Terms and Conditions. However: I was never informed of which exact rule I allegedly violated. I have always used my account personally, with my own funds. I did not use multiple accounts, third-party software, or any unfair betting method. Despite my requests, Betpanda has not provided any transparent evidence of wrongdoing. I requested the return of my remaining balance to my registered wallet, but this has been denied. I believe this account closure and fund confiscation is unfair and unjustified. Therefore, I kindly ask AskGamblers to review my case and mediate so that my funds are returned. Attached you can find: A copy of the closure email from Betpanda. My formal complaint email and their responses. Proof of deposits and balance in my account. Thank you for your support" (Dated September 4, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Betpanda are scammers, at first we can withdraw freely even without email confirmation but now no email confirmation no withdraw, and this is absolutely nonsense Ban Betpanda now" (Dated September 4, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I had a shocking experience on this « casino » if we can call it like this. I asked to have my account removed immediatly , as included into the safe gambling policy of any casino or crypto casino following the Curacao comission. However after i begged the chat i was not able to play responsibly and was losing too much money i could not afford to lose the only answer was : we cannot close your account you have to ask a special departement etc. This can take up to 72hours. Can you believe it ?! 72 hours your account remains open while you are not able to play responsibly. But i have a great news ! After i told them curaco comission was follwing the case they directly blocked my account in 1 minute. Conclusion : this casino is on purpose faking it is impossible to close your account straight in order to keep the account open as much as possible to make you lose more and more money. But in fact they have the tools to close it instantly. Shocking Edit after their response : they are lying it takes 72 hours for them to open your mail asking for account deletion , they do it on purpose they know you lost control they want to use it as long as possible. Their answer to this is just hilarious , typical scammer reply" (Dated September 4, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Betpanda.io – €2,800 confiscated, still no proof (REF7PP) On June 27th, 2025, Betpanda.io suddenly closed my account and kept my balance of €2,800. Since then, nothing has changed – only copy-paste replies. Now they say it’s about the “manner” in which bets are placed. What does that even mean? My “manner” was winning bets and making profit. Do their Terms & Conditions say I am not allowed to win money? If so, why would anyone register with them? The reality stays the same: • I have asked many times for proof – which exact bet supposedly broke the rules? They never answered. • I sent them emails since July 10th, 2025 (REF7PP) and still no reply. Why would I want to “continue the conversation via email” if they keep ignoring my emails? • I also contacted Betby, their provider – no reply there either. • Empty words are not evidence. Yes, Betpanda is a scam bookie. Even on CasinoGuru forum, admins and other players confirmed the same problems, with people losing even larger amounts than me. I am far from the only case – look around on forums and you will see many similar stories. ⚠️ My warning stands: Betpanda confiscates balances without proof and refuses to pay winners. Stay away from this site. They are the biggest scam among bookies." (Dated September 3, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "This place has declined significantly over the past months. Watch out, they are all about scamming and dirty schemes. This is not a casino you want to spend time on. All they do is lie and try to sound professional so that they can scam more. This place and the people behind it need to be held accountable. I will make sure they get deleted. Never hold money in this bottomless scamming pit. And never send them another $ . If you are winning, it means you are getting baited; RTP is fully rigged and controlled to the dime. All those fairy tales of we don't host our games is BS. They have access to various triggers in games." (Dated September 3, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Scam – BetPanda confiscated my balance of 1800$ I registered with BetPanda about a month ago (User ID: 93P34M). I was betting only on top leagues, around 70% of the games, and had around $1800 left in my account. Suddenly, BetPanda blocked my account without any clear reason. This is completely unfair — I deposited and played honestly. Now all my funds are frozen. I kindly ask anyone who can to help influence this situation so that I can get my money back. I also have full proof: screenshots of my account, all my bets, balance history, deposits, and withdrawals. If needed, I can provide everything." (Dated September 3, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Betpanda STOLE $5M Account Locked Without Reason I am absolutely outraged at the way Betpanda has treated me. My account holds $5 million USD of my own money. I deposited millions into Betpanda without issues. They happily took my deposits well above the supposed limits. Their own terms say withdrawals are capped at $50,000 daily, which I accepted. But the moment I started withdrawing, they locked my account without any explanation. This is not a delay. This is theft. Betpanda has effectively seized $5,000,000 of my funds and refuses to provide any justification or timeline for returning it. Taking deposits freely but blocking withdrawals is a scam tactic. It is criminal behavior. Freezing access to my funds is fraudulent, dishonest, and abusive. I demand immediate reinstatement of my account. I demand full access to my funds in line with the withdrawal limits. I demand a public explanation of why Betpanda is stealing from its own customers. Until this is fixed, I will call this what it is: Betpanda is holding my money hostage. No one should trust a platform that takes millions in deposits and then locks accounts without reason. If Betpanda does not urgently release my funds, I will escalate this publicly, legally, and through every available channel. This is my money, not yours If Betpanda resolves this issue quickly and gives me back full access to my funds, I will gladly take down this review." (Dated September 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Betpanda is a scammer" (Dated September 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "So I've used betpanda once before and managed to win on roulette, deposit was fast and withdrawal was instant, solid experience. Then about a week later so now I play again and purely by god's blessing I manage to win again obviously I lost some spins but overall won. And their time I go to withdraw a little more than the first time but it's taking a lot longer and no process is being made. Which is quite frustrating as I did rlly like their company in fact It was actually my preferred compared to many others which are more well known. And was one I actually feeling now partially foolish recommend to friends. Betpanda if you could reply to this and have my withdrawal go through that would be very helpful. Thanks Edit: so I managed to get my money but that was from my own doing and not because I had help. Otherwise I feel like my money would of been left in the withdrawal stage forever. At the end of the day you just have to remember they make money off you losing so when you win it's not ideal for them. If you play once and win once you will probs be alr but after that id stick to casinos regulated in your country." (Dated September 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "Scam trustpilot.com trustpilot.com Hello, I am writing a review because I have encountered a problem in which I hope to be heard. I found this bookmaker's office on the Internet by chance, decided to go in and try to place bets, as well as play at the casino, replenished the account with 1000 usdt, after betting the balance was 1200 usdt, requested withdrawal, immediately blocked the account, and replied that the account was being checked, for more than 180 days, please help solve the problem, I did nothing violated it. I will be happy to change the review. I registered with this email tarasmironovak8518@rambler." (Dated September 2, 2025)
Source: https://www.trustpilot.com/review/betpanda.io
- Accusation: "I made a deposit few weeks ago and got max win on hacksaw slots, totaling around €20,000. They have closed my account, stating tos "it is not permitted to utilise or deploy any novel or recognised betting techniques while using our service which are designed to circumvent the standard house edge" So, playing slots and winning is apparently circumventing the house edge. By this terms of service clause, it could be considered martingale is against the tos and they can STEAL YOUR MONEY AT ANY TIME. STAY AWAY UNLESS YOU WANT YOUR MONEY LITERALLY STOLEN. go play on stake or other respected casinos. their no kyc is apparently a lie too." (Dated September 11, 2025)
Source: https://bitcointalk.org/index.php?topic=5558817.0
- Accusation: "Posting to warn others about Betpanda.io (crypto sportsbook/casino). Everything was going fine for 2-3 months until I received a promo on the weekend requiring €10k in weekend stakes for a free bet bonus. I was incentivised to deposit large quantums and play heavily to qualify for the bonus. When I later tried to withdraw, Betpanda closed my account and confiscated everything, both deposits and winnings. They claimed I used 'betting techniques to circumvent the house edge' and on those grounds closed my account and retained all funds. I’ve actually been a loss-making customer overall (especially in their casino). This isn’t just voiding a promo, it’s taking customer funds. Betpanda advertise on mainstream sites and sponsor the Argentina National Team / UFC’s Johnny Walker, but in practice they act like a predatory, unregulated operator. Please please please avoid Betpanda - it's a giant honey trap - they steal balances, not just bonuses." (Dated August 25, 2025)
Source: https://www.reddit.com/r/gambling/comments/1mzpwjo/warning_betpanda_seized_all_my_funds_5k/ (Cross-post: https://www.reddit.com/r/sportsbetting/comments/1mzpuka/warning_betpanda_seized_all_my_funds_5k/)
- Accusation: "🚨 Warning to bettors 🚨 27 Jun 2025, @Betpanda_io closed my account & took €2,800 (USDC), accusing me of “arbitrage” – ZERO proof. Over a month of emails to them & @BETBYsportsbook = no evidence, no transparency. ⚠️ Your funds are NOT safe. #betting #scam" (Dated 2025-08-12)
Source: https://x.com/dabst3r_/status/1955178735046406201
- Accusation: "After all total balance 400$ (265$ initial deposit) I wanted to withdraw 400$ and dang. Account closed due to ''suspicious betting behaviour'' and of course my funds are confiscated and they are not replying." (Dated July 9, 2025; marked as solved with deposit returned)
Source: https://bitcointalk.org/index.php?topic=5549226.0
- Accusation: "They were completely fine for last few weeks until they started creating these “security holds” on my account not letting me withdraw. Please stay…" (Dated 2025-06-06)
Source: https://www.reddit.com/r/onlinegambling/comments/1l4ljmb/betpanda_scamming_now/
- Accusation: “Withdrawal denied and account closed” (claims $1,050 blocked for “suspicious betting behaviour”). (Dated ~Jun 2025; unresolved)
Source: https://www.askgamblers.com/casino-complaints/betpanda-io-casino-withdrawal-denied-and-account-closed
- Accusation: "We’ve embarked on an exhaustive mission to dissect betpanda.io—its business relationships, key figures, open-source intelligence (OSINT) trails, undisclosed affiliations, and the glaring red flags that have sparked unease among players and watchdogs alike. Our investigation spans scam reports, ..." (Includes multiple scam reports and consumer complaints tied to AML risks and fund seizures.) (Dated 2025-06-03)
Source: https://www.intelligenceline.com/r/Reports/75052/betpanda-io-unmasking-the-risks-behind-the-crypto-gambling-platform/
- Accusation: "BetPandaCasino – Scam After KYC Verification, They Stole $2,193! I want to warn everyone about BetPandaCasino. After depositing funds and playing according to the rules, my account was suddenly blocked and $2,193 was confiscated without any chance of withdrawal." (Dated approx. 2025-05-01, based on "5 months ago")
Source: https://www.askgamblers.com/online-casinos/reviews/betpanda-io-casino
- Accusation: "My account was closed instantly after my first request of withdrawal. KYC was requested by email ( ID, utility bill, proof of deposit and record short video of their embarrassing text being spoken ). All requested documents and video was sent and since that moment no updates. They ignored my emails with my questions when my account would be open again or when my withdrawal would be processed. Gambled only on sports events ( football, basketball ). Amount of requested withdrawal is: 1697$" (Dated ~Apr 2025; unresolved)
Source: https://www.askgamblers.com/casino-complaints/betpanda-io-casino-account-block-after-request-of-1st-withdrawal
- Accusation: “Blocked account Betpanda without notice” (user mentions VPN use; ~$600 balance). (Dated ~Apr 2025)
Source: https://www.askgamblers.com/casino-complaints/betpanda-io-casino-blocked-account-betpanda-without-notice
- Accusation: "Hello,I won around 3k$ in Solana and I wanted to cash out my gains. So I started to do a little withdrawal to test the withdraw function but as soon ..." (User reports issues with withdrawing winnings after a $3,000 win.) (Dated approx. 2025-04-01, based on context from similar complaints)
Source: https://www.askgamblers.com/online-casinos/reviews/betpanda-io-casino/complaints
- Accusation: "I am filing a formal complaint against BetPandaCasino.io, which has permanently closed my account and confiscated $2,944 USDT, falsely accusing me of ..." (Dated approx. 2025-03-25, based on event dates mentioned in March 2025)
Source: https://www.askgamblers.com/online-casinos/reviews/betpanda-io-casino/complaints
- Accusation: "I am reaching out to anyone who has had a negative experience with Betpanda.io, especially regarding their lack of responsible gambling measures, failure to enforce KYC, and unethical behavior towards players in distress." (Dated 2025-03-13)
Source: https://forum.askgamblers.com/topic/26100-betpandaio-gathering-evidence-of-irresponsible-possibly-illegal-practices/
- Accusation: "Deposit and Winnings Confiscated (4000$ scam)" – User reports that Betpanda.io confiscated their deposit and winnings totaling $4,000 without resolution, marking it as an unresolved scam. (Dated 2025-01-29)
Source: https://bitcointalk.org/index.php?topic=5526543.20
- Accusation: "Avoid Betpanda. Its an online no KYC casino. They wait for you to deposit and play a bit and then they suspend or block your account." (Dated 2025-01-17)
Source: https://www.reddit.com/r/gambling/comments/1i3g1mn/avoid_betpanda/
- Accusation: "Don’t use BetPanda unless you read every detail of their T&Cs. They basically can and will lock your account for “KYC verification” which you will fail and they will steal your funds.. They are a scam unless you lose money with them!" (Dated 2025-01-17)
Source: https://www.reddit.com/r/arbitragebetting/comments/1i3osxo/hello_i_want_to_know_if_anyone_operates_with/
- Accusation: "I registered on this casino to play on sports bookie, I deposited 600$ and made my first bet, after game won they canceled all my bets so I contacted support and they said that game was ,,suspicious’’. So i decided to withdraw my deposit but they blocked my account and forfeit all money on account. So far they do not want to give me my money back." (Dated approx. 2024-10-01, based on "1 year ago")
Source: https://www.askgamblers.com/online-casinos/reviews/betpanda-io-casino
- Accusation: "I am writing to formally lodge a complaint regarding Betpanda.io. I attempted to withdraw $450 from my account, but instead, my account was suddenly blocked, and I am no longer able to log in. When I contacted their support team via live chat, I was advised to reach out through email. However, despite sending multiple emails over the past two weeks, I have received no response from Betpanda.io. This lack of communication and refusal to process my withdrawal is unacceptable and appears to be an intentional attempt to withhold my funds. I request your intervention to address this matter and ensure that I can recover my money." (Dated ~Dec 2024; now marked resolved per T&C)
Source: https://www.askgamblers.com/casino-complaints/betpanda-io-casino-betpanda-block-your-account-when-you-want-withdraw
- Accusation: "Stay away from this site, got scammed around 1.5k Winnings confiscated They just said I have breached out terms and services, but no proof given and didn't explain either So if you are winning gambler -then just stay away from this site
" (Dated 2024-06-09) Source: https://casino.guru/betpanda-casino-review
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