EXMO.com Cryptocurrency Exchange [Official Thread]

[snkya]

Still no fix.

Also, I've been contacted here in DM by https://bitcointalk.org/index.php?action=profile;u=1732175 , claiming to be exmo support - is this really a member of exmo support team or an impostor?

Exmo support still ignoring my ticket -  #348171 . 1 month after withdrawal still no money. MoneyPolo confirmed the money has been returned to EXMO, but exmo hasn't credited it into my account.

Can you please fix this and stop ignoring ? #348171

We are waiting for provider response.

Well that is really odd - since I contacted your provider (Moneypolo) MYSELF and they CONFIRMED the money has been returned to you. They responded within A DAY. I've even attached their response to the ticket on your support platform. It has been way over a month since I opened this ticket. Now stop lying and return the money please!

Your provider responds immediately via Livechat, phone and within a day on email, I have checked myself. If you got no response, contact them again. Their phone number is  +44 (0) 203 542 1636 .

Also, honestly, why should I even care about your providers? I am your customer, and you have stolen my money. What goes behind the scenes is your problem, not mine!!! If you pick bad providers, you need to take the hit, not pass your problems to your customers!!!

[1714159669]

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[1714159669]

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[1714159669]

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[Latienda]

hi, i submitted withdraw to visa card, it is already 10 days, but i didn't get full amonut, why?

i opened ticket to support, can you check? #410682 ticket number

[vilomajka1070]

Hi Exmo,

why there is no more option to withdraw USD or EUR to Cryptocapital?
Will be this option resumed in the near future?

Thanks

[chraibi]

Hi,
i'm from Morocco, can i open an account at EXMO.com

do you offer wire transfer

Best Regards
Hicham

[Natali77874]

Good afternoon. Please solve my problem. There was a problem with pin 10220, I already sent all the necessary data to fix it. But the problem has not been solved yet. Please solve my question as a small child in the family and need money. My account Natali291993
Ticket  #409561

[Exmo]

Hi,
i'm from Morocco, can i open an account at EXMO.com

do you offer wire transfer

Best Regards
Hicham

Hi there, surely, you can register.
Currently wire transfer now working for deposit dollars but you need to be verified first.

Best Regards,
EXMO Team

[petushka]

Hey. My USD withdrawal didn't reach my banking account...as usual. Check please my ticket 415201. And btw what is the reason of new UAH commission of 10%? Found no info regarding it not on the channel nor in news line. I suppose for USD it will be also changed since the withdrawal is inaccessible?

[Exmo]

Hey. My USD withdrawal didn't reach my banking account...as usual. Check please my ticket 415201. And btw what is the reason of new UAH commission of 10%? Found no info regarding it not on the channel nor in news line. I suppose for USD it will be also changed since the withdrawal is inaccessible?

Hi There,
is your ticket solved?

[Martinuss]

Hi Exmo,

why there is no more option to withdraw USD or EUR to Cryptocapital?
Will be this option resumed in the near future?

Thanks

Because this SCAM [Cryptocapital]

[shegazy82]

Ticket: 414189
5 days

2BTC withdrawal blocked for no adequate reason.
I need my money fast

[shegazy82]

Having an overwhelming number of tickets is not an excuse to deny me service for 5 days, specially if my issue is not so complicated.
I was liquidating this coin to pay an overdue debt and I do refer people to you.

No matter what the issue is you should care about your customers.

Few months back I was using another exchange to sell my coins as they had the best rates in the market and now it's you and I decided to try.

I sell around 10BTC monthly and with this attitude even the bots on your site will leave soon.

[shegazy82]

Issue resolved Thank you very much

[Exmo]

Protecting your assets on the cryptocurrency exchange. Methods

https://www.youtube.com/watch?v=zj-GkOt2Ifk&feature=youtu.be

[Martinuss]

@Exmo

What is name the bank for SEPA transfers?

[Exmo]

@Exmo

What is name the bank for SEPA transfers?

Hi There,

Bank Name: CAIXA GERAL DE DEPOSITOS, SA

[Martinuss]

Thanks EXMO :-)

[Exmo]

Deposit and withdrawal fees are decreased


EXMO cryptocurrency platform has decreased the fees for deposit/withdrawal in cryptocurrency. Since now, the traders are able to use the platform’s services on even more favourable terms.


USDT deposit fees are decreased from 15 USDT to 5 USDT.
KICK deposit fees are decreased from 50 KICK to 0 KICK.


BTC withdrawal fees are decreased from 0.001 BTC to 0.0005 BTC.
USDT withdrawal fees are decreased from 25 USDT to 5 USDT.
KICK withdrawal fees are decreased from 350 KICK to 50 KICK.


The changes are coming into effect on the 15th of March, 2018 at 09.00 by UTC server time.


https://exmo.com/en/news_view?id=2112


Thank you for staying with us!
Your respectfully, EXMO team

[Martinuss]

When will the fee for deposit and withdrawal through SEPA be reduced? 25 Euro is a really big fee. Other exchanges charge below 1 euro or not at all ...

[ingo49]

Lot's of people are tired hearing from your support about 'waiting for announcements'...

Are we getting the fork coins of the new Monero V? 

Having a large amount of Monero (is it top15 in nvolume?), will Exmo keep the XMV fork coins or give it to us?

There is much time to prepare as it is postponed to end of April - https://monerov.org/announcement-monerov-fork-date-postponed/
Other exchanges already state they will give the new coins (Ovis, BTC-alpha) and the team says other are soon to be announced.

When can we expect this to happen? When is the coin going to be listed for trading?

[Crypto_C12]

Hello team, there's a quick question! Are you guys going to support the new MoneroV fork? I want to trade this fork on your platform.