EXMO.com Cryptocurrency Exchange [Official Thread]

[Exmo]

Can you trade on Exmo from anywhere in the world and will more currencies be added?

As we have mentioned in our Press Release, we plan to add GBP to our Wallet shortly.

We don't have any other plans to add other currencies at this time.

[Exmo]

how regularly do you update the website?
  

Our platform is constantly in a state of flux, this is simply the nature of the business.  As for major updates, they tend to happen roughly once per/month.

Thank you for your interest in Exmo!

[Exmo]

I got a bone to pick....why won't this go under like other bitcoin operations?

I got limited patience for programs that are trendy, what makes EXMO stand out above the rest

Firstly, not all bitcoin operations as you put them, go under. It seems that every time an exchange has a security problem, the media jumps all over it and that is what people will remember. You rarely here about the success stories. The media is much less interested in those. However, if anyone is interested in a success story, then perhaps they should pay attention to Exmo. Since 2013, Exmo has been able to stay ahead of those devious individuals, whose sole purpose is to hack bitcoin sites. We have no intention of ever succumbing to such sabotage. 




Thank you for your interest in Exmo!

[crypto97]

Are your mid market currency rates buy or sell rates?

[crypto97]

Are there any restrictions on using Exmo?

[coinz19]

If I am sending funds to further credit my account, am I entitled to an invoice?

[konkee]

My experience with Exmo has been terrible.
I'm pretty new to bitcoins. But recently I decided I wanted try out trading on Exmo. After getting my account verified I did sent a SEPA-transfer to fund my account. According to the Exmo-website it can take up to 12 hours before receiving the funds.
So after 24 hours of not receiving my money I got slightly worried and contacted support.
Their first message:

Hello! Please, send us details of the deposit.

I did. This was their reply:

Transaction time up to 12 hours! Please, check the time of the this operation.

I pointed out (again) that I made this transaction over 24 hours ago. Their reply:

Hello! Your request have been passed to the technical department. Please, await for the answer in the nearest future. It will be sent on your e-mail.

That was about 1 day ago. I'm still waiting...
It has been over 2 days now since I made the transfer.
No communication from Exmo Support and no money.
Not fun 

[Exmo]

My experience with Exmo has been terrible.
I'm pretty new to bitcoins. But recently I decided I wanted try out trading on Exmo. After getting my account verified I did sent a SEPA-transfer to fund my account. According to the Exmo-website it can take up to 12 hours before receiving the funds.
So after 24 hours of not receiving my money I got slightly worried and contacted support.
Their first message:

Hello! Please, send us details of the deposit.

I did. This was their reply:

Transaction time up to 12 hours! Please, check the time of the this operation.

I pointed out (again) that I made this transaction over 24 hours ago. Their reply:

Hello! Your request have been passed to the technical department. Please, await for the answer in the nearest future. It will be sent on your e-mail.

That was about 1 day ago. I'm still waiting...
It has been over 2 days now since I made the transfer.
No communication from Exmo Support and no money.
Not fun 

Dear konkee.

Please provide me with your ticket number, so I can solve this issue.

[konkee]

Dear konkee.

Please provide me with your ticket number, so I can solve this issue.

http://s7.postimg.org/8ifjl69ln/Banner2.png

I did send you the number in a pm
Thanks!

[Exmo]

My experience with Exmo has been terrible.
I'm pretty new to bitcoins. But recently I decided I wanted try out trading on Exmo. After getting my account verified I did sent a SEPA-transfer to fund my account. According to the Exmo-website it can take up to 12 hours before receiving the funds.
So after 24 hours of not receiving my money I got slightly worried and contacted support.
Their first message:

Hello! Please, send us details of the deposit.

I did. This was their reply:

Transaction time up to 12 hours! Please, check the time of the this operation.

I pointed out (again) that I made this transaction over 24 hours ago. Their reply:

Hello! Your request have been passed to the technical department. Please, await for the answer in the nearest future. It will be sent on your e-mail.

That was about 1 day ago. I'm still waiting...
It has been over 2 days now since I made the transfer.
No communication from Exmo Support and no money.
Not fun 

Dear konkee.

Please provide me with your ticket number, so I can solve this issue.

Dear knokee.

Regarding Exmo Support Ticket 46075:
Upon the creation of your support ticket yesterday, we immediately requested our bank to begin an investigation.  Then today, while we were checking our bank statements, we saw that your transfer had been completed and it was automatically added to your balance. Please contact your bank to inquire as to the delay.

We apologize for any inconvenience.




Thank you for your interest in Exmo!

[konkee]

Dear knokee.

Regarding Exmo Support Ticket 46075:
Upon the creation of your support ticket yesterday, we immediately requested our bank to begin an investigation.  Then today, while we were checking our bank statements, we saw that your transfer had been completed and it was automatically added to your balance. Please contact your bank to inquire as to the delay.

We apologize for any inconvenience.

http://s7.postimg.org/8ifjl69ln/Banner2.png


Thank you for your interest in Exmo!

Thanks Exmo!
The transfer did indeed complete. 
I'll check with my bank what happened there. Looking forward to use your platform!

[konkee]

I'll check with my bank what happened there. Looking forward to use your platform!

I contacted my bank and can confirm that the delay in my transfer was indeed an issue with my bank.

[coinz19]

Are there a maximum number of trades one can place?

[coinz19]

Do you have any rewards programs other than referrals?

[crypto97]

Do you offer margin calls?

[Exmo]

Are there a maximum number of trades one can place?

No , there are no limits on the amount of trades you can make.

[Exmo]

Do you have any rewards programs other than referrals?

Our referral program is the only reward we offer at his time.



Thank you for your interest in Exmo!

[GotCoin]

Hi exmo, Can the password change cause a delay with withdrawal? if yes, could you please explain, why so?

[KizerWilhelm]

Hi there, I would like to have more explanation about what the universal wallet is? Thank you for your time

[Exmo]

Hi there, I would like to have more explanation about what the universal wallet is? Thank you for your time

A Universal Wallet is a secure wallet, (a central location) from which users can buy/sell, trade, exchange, make deals, and access merchant services.
It is extremely user-friendly and it also allows users to customize their own security.
It was officially launched on June 8th 2015. https://wallet.exmo.com/



Thank you for your interest in Exmo!