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Ozymandias
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August 14, 2013, 09:36:37 PM |
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Hey burnside, I requested a pin reset 30 days and ~10-15minutes ago. On my portfolio page there is the following message: "There is a pending PIN RESET request on this account. It will be processed in approximately Expired. If you did not request this reset, your email account is compromised!" but no email or option to actually reset the pin. What should I do?
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Floomi
Newbie
 Offline
Activity: 12
Merit: 0
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August 14, 2013, 10:18:07 PM |
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I'm messing around with the API and it seems that api/tradeHistory/SECURITYNAME returns the last month of trades. I know ?range=all will give me everything, but is there any way I can get e.g. the last 24h of trades? I can filter them out myself, I was just wondering if there was another way.
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parseval
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August 14, 2013, 11:03:40 PM |
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I'm messing around with the API and it seems that api/tradeHistory/SECURITYNAME returns the last month of trades. I know ?range=all will give me everything, but is there any way I can get e.g. the last 24h of trades? I can filter them out myself, I was just wondering if there was another way.
The https://btct.co/api/tradeHistory ticker will display all trades from last 48 hours, but it's not limited to an individual security. |
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pascal257
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August 15, 2013, 10:58:58 PM |
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Hey burnside, I requested a pin reset 30 days and ~10-15minutes ago. On my portfolio page there is the following message: "There is a pending PIN RESET request on this account. It will be processed in approximately Expired. If you did not request this reset, your email account is compromised!" but no email or option to actually reset the pin. What should I do?
Same problem here with 2FA reset request |
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drawingthesun
Legendary
Offline
Activity: 1176
Merit: 1015
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August 17, 2013, 01:08:04 AM |
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I have made a withdrawal and after a few hours it confirmed (manual withdrawal)
Transferred: 24.21012899 BTC
Payment Address: 1MbRdc96PcqQ8s3vBuzzKDuFo7rDJPNPoH
Transaction ID: 5ba1d05f160e2df17048527d07148210e30f6f41184b94abbe17148bbbe89dcb
Site Fee: 0 BTC
bitcoind Fee: 0 BTC
Except nothing has arrived. You can check the address, no recent transactions. |
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Ozymandias
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August 17, 2013, 03:35:36 AM |
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I have made a withdrawal and after a few hours it confirmed (manual withdrawal)
Transferred: 24.21012899 BTC
Payment Address: 1MbRdc96PcqQ8s3vBuzzKDuFo7rDJPNPoH
Transaction ID: 5ba1d05f160e2df17048527d07148210e30f6f41184b94abbe17148bbbe89dcb
Site Fee: 0 BTC
bitcoind Fee: 0 BTC
Except nothing has arrived. You can check the address, no recent transactions. I just had the same issue, I contacted support. Now waiting to see what happens. |
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vesper39
Member
Offline
Activity: 114
Merit: 10
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August 17, 2013, 05:09:01 AM |
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^ Same thing with me. I withdrew a large amount of BTC that required manual processing.
I got the process complete email and the btc are gone from btct wallet, but nothing on blockchain has appeared yet. Hopefully it gets resolved soon.
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qqq1q1q1q
Newbie
Offline
Activity: 13
Merit: 0
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August 17, 2013, 05:17:21 AM |
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I have made a withdrawal and after a few hours it confirmed (manual withdrawal)
Transferred: 24.21012899 BTC
Payment Address: 1MbRdc96PcqQ8s3vBuzzKDuFo7rDJPNPoH
Transaction ID: 5ba1d05f160e2df17048527d07148210e30f6f41184b94abbe17148bbbe89dcb
Site Fee: 0 BTC
bitcoind Fee: 0 BTC
Except nothing has arrived. You can check the address, no recent transactions. I just had the same issue, I contacted support. Now waiting to see what happens. The same with me. Transferred: 66 BTC Payment Address: 1Lrr4efitdydoqTZnxZwhF5BaovFhgWRVz Transaction ID: e360accd9fb2b7231e891eab19eb6dc2aba4bd07f28eee68c208bf37e48ecf86 |
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drawingthesun
Legendary
Offline
Activity: 1176
Merit: 1015
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August 17, 2013, 05:28:24 AM |
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Why are emails being sent out saying that the manual withdraw has been done when nothing has been done?
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burnside
Legendary
Offline
Activity: 1106
Merit: 1004
Lead Blockchain Developer
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August 17, 2013, 05:59:44 AM |
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We had an issue with our bitcoind not being able to reach it's trusted peer. It should be back now. This is the second time in the last couple of days this has happened, so I have added a couple more to the trusted peer list.
Cheers.
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drawingthesun
Legendary
Offline
Activity: 1176
Merit: 1015
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August 17, 2013, 06:15:51 AM |
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We had an issue with our bitcoind not being able to reach it's trusted peer. It should be back now. This is the second time in the last couple of days this has happened, so I have added a couple more to the trusted peer list.
Cheers.
Are you releasing the funds back into our wallets or just pushing those transactions out? |
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burnside
Legendary
Offline
Activity: 1106
Merit: 1004
Lead Blockchain Developer
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August 17, 2013, 06:57:04 AM |
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Hey burnside, I requested a pin reset 30 days and ~10-15minutes ago. On my portfolio page there is the following message: "There is a pending PIN RESET request on this account. It will be processed in approximately Expired. If you did not request this reset, your email account is compromised!" but no email or option to actually reset the pin. What should I do?
These were getting held up with a bug in the script, sorry about that. I think I got it worked out. We had an issue with our bitcoind not being able to reach it's trusted peer. It should be back now. This is the second time in the last couple of days this has happened, so I have added a couple more to the trusted peer list.
Cheers.
Are you releasing the funds back into our wallets or just pushing those transactions out? They went out after I changed the config and restarted the bitcoind process. Cheers. |
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drawingthesun
Legendary
Offline
Activity: 1176
Merit: 1015
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August 17, 2013, 07:15:04 AM |
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They went out after I changed the config and restarted the bitcoind process.
Cheers.
Could please check both my accounts for withdrawals? drawingthesun2 and drawingthesun3 The transactions still have not shown up on the blockchain. |
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pascal257
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August 17, 2013, 11:27:12 AM
Last edit: August 17, 2013, 01:32:59 PM by pascal257 |
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Hey burnside, I requested a pin reset 30 days and ~10-15minutes ago. On my portfolio page there is the following message: "There is a pending PIN RESET request on this account. It will be processed in approximately Expired. If you did not request this reset, your email account is compromised!" but no email or option to actually reset the pin. What should I do?
These were getting held up with a bug in the script, sorry about that. I think I got it worked out. Still haven't received a mail and account is still locked. Edit: Thanks |
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Ozymandias
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August 17, 2013, 04:30:47 PM
Last edit: August 17, 2013, 06:39:32 PM by Ozymandias |
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I had my withdrawal pushed and it is now safely in my wallet AND my I got my pin reset email. Thanks burnside!
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aoshea
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August 18, 2013, 10:23:45 PM |
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I am getting this error when trying to log in:
"Access temporarily denied."
Not sure why, I don't think there would be any sort of problem with my account.
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I sell Bhut Jolokia "Ghost" Chili seeds and other hot pepper seeds for BTC. PM me for details.
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burnside
Legendary
Offline
Activity: 1106
Merit: 1004
Lead Blockchain Developer
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August 19, 2013, 04:54:47 AM |
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I am getting this error when trying to log in:
"Access temporarily denied."
Not sure why, I don't think there would be any sort of problem with my account.
Either someone has been trying to log in as you and has failed a bunch, or you triggered a DDoS protection mechanism. Both cases clear themselves out eventually, the latter much quicker than the former. Cheers. |
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aoshea
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August 19, 2013, 06:01:47 AM |
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Must have been DDOS protection it worked fine an hour later when I tried again.
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I sell Bhut Jolokia "Ghost" Chili seeds and other hot pepper seeds for BTC. PM me for details.
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lordzpipo
Newbie
Offline
Activity: 30
Merit: 0
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August 19, 2013, 08:03:30 PM |
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I am sorry, I got a problem
i request for reset my google authenticator for few week ago
but until now still not yet process my case, can i ask here?
thanks for your forgive
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burnside
Legendary
Offline
Activity: 1106
Merit: 1004
Lead Blockchain Developer
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August 19, 2013, 09:23:03 PM |
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I am sorry, I got a problem
i request for reset my google authenticator for few week ago
but until now still not yet process my case, can i ask here?
thanks for your forgive
On the top of the portfolio page you should be able to see the status of your request, assuming the request was validated via the email validation process. Cheers. |
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