Cryptopay: A Central Entry Point to a Decentralised World

[cryptopay_support]

My cryptopay card blocked. Any new ones will be avail?

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

I just need withdraw my 20 eur, I missed deadline to spend, or cryptopay has no function to send fiat between user for free like many others  similar service ?

In other words 20 eur in cryptopay balance worthless, if I can't withdraw, can't transfer and can't spend? Even if someday fee get back to 0.0005 btc, this does not mean that value at that time will be less.
And in general why I should buy again btc, if have purpose to sell (done it, and already  pay fee for exchange and for loading card ) and spend fiat?

No, unfortunately, we don't have such an option to transfer between users' wallets for free. Sorry for the inconvenience
The only alternative to withdraw that we can offer is sending 20 EUR to your bank account if you have one in EUR within the SEPA zone. The min withdrawal is 10 EUR so you will be fine. Please note that your account has to be verified.

[janos666]

Is the site supposed to be operational still? I had a failed CPAY token withdrawal, then the cards got suspended and now I can't even find the old "Support Chat" in the bottom-right corner where it used to annoy me (to try nagging the Support about the token withdrawal issue).

[Yurkov]

Is the site supposed to be operational still? I had a failed CPAY token withdrawal, then the cards got suspended and now I can't even find the old "Support Chat" in the bottom-right corner where it used to annoy me (to try nagging the Support about the token withdrawal issue).

I have already lost my patience with this project. Fortunately, I managed to withdraw all funds from my account on cryptopay.me. Who knows when they also will be blocked ...

[Bitflaire]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

Please Cryptopay can you anticipate what will be the EUR limits of unverified users for this new card (plastic/virtual)? 1000€, 250€, less? Anything less than 250€ is useless imho but I hope you could offer the previous 1000€ limit.
Thanks

[cryptopay_support]

Is the site supposed to be operational still? I had a failed CPAY token withdrawal, then the cards got suspended and now I can't even find the old "Support Chat" in the bottom-right corner where it used to annoy me (to try nagging the Support about the token withdrawal issue).

Hello,

Everything is working fine, except for the cards.
It is strange you can't find the chat, it is up and running! You can always contact us via email instead, it is support@cryptopay.me. Please don't hesitate to write to us so we can help with the token withdrawal issue.

[cryptopay_support]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

Please Cryptopay can you anticipate what will be the EUR limits of unverified users for this new card (plastic/virtual)? 1000€, 250€, less? Anything less than 250€ is useless imho but I hope you could offer the previous 1000€ limit.
Thanks

Hi!

It's hard to make a prognosis at the moment, but we will definitely keep you updated about the situation.

[lx001]

Hi!

It's hard to make a prognosis at the moment, but we will definitely keep you updated about the situation.

Basically I have made a purchase some time ago, I have bought a faulty item with Crypropay debit card and the seller is planning to send me a refund directly to the card I have made a purchase from. Does it mean that he now wont be able to do that? What happens if somebody makes a payment to my blocked card? This is the first time I am having this problem. Thanks

[warningsigns]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

I hope you will soon introduce a new card product. I used the Wave Crest Visa card for about a year, followed by the short-lived C.Pay cards which you discontinued a few days after I received the USD and a EUR cards.

If you will release new cards, please let everyone know. My Cryptopay app is still on my phone waiting to be loaded with coins.

For now, I’m using the Mistertango MasterCard but the one issue with this card is the annual ATM transaction limit of EUR 20,000 which is a bit low for me.

[cryptopay_support]

Hi!

It's hard to make a prognosis at the moment, but we will definitely keep you updated about the situation.

Basically I have made a purchase some time ago, I have bought a faulty item with Crypropay debit card and the seller is planning to send me a refund directly to the card I have made a purchase from. Does it mean that he now wont be able to do that? What happens if somebody makes a payment to my blocked card? This is the first time I am having this problem. Thanks

Hello,

You can receive a refund to the card. Let us know when the refund is sent and we'll unload the funds to your account with Cryptopay.

[cryptopay_support]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

I hope you will soon introduce a new card product. I used the Wave Crest Visa card for about a year, followed by the short-lived C.Pay cards which you discontinued a few days after I received the USD and a EUR cards.

If you will release new cards, please let everyone know. My Cryptopay app is still on my phone waiting to be loaded with coins.

For now, I’m using the Mistertango MasterCard but the one issue with this card is the annual ATM transaction limit of EUR 20,000 which is a bit low for me.

Hello,

Thank you for your trust in us. We're working very hard on the new card program and we'll definitely let everyone know as soon as we get some concrete information on the launch date!

[Crypto Designs]

I miss my debit card I can't spend my bitcoins now that easily now that I used to please do something cryptopay

[cryptopay_support]

I miss my debit card I can't spend my bitcoins now that easily now that I used to please do something cryptopay

Hello,

We're working very hard on our new card program! We miss our cards too and we plan to bring them back as soon as possible! 

[rollerdyke44]

Hello,

We're working very hard on our new card program! We miss our cards too and we plan to bring them back as soon as possible! 
[/quote]

ahh shi*

I wanted to order a card and I just read this. I cant order cards now or am i missing something?

[msukairi]

I miss my debit card I can't spend my bitcoins now that easily now that I used to please do something cryptopay

Hello,

We're working very hard on our new card program! We miss our cards too and we plan to bring them back as soon as possible! 

Are you going now with master card or you will stay with VISA?

[msukairi]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

I hope you will soon introduce a new card product. I used the Wave Crest Visa card for about a year, followed by the short-lived C.Pay cards which you discontinued a few days after I received the USD and a EUR cards.

If you will release new cards, please let everyone know. My Cryptopay app is still on my phone waiting to be loaded with coins.

For now, I’m using the Mistertango MasterCard but the one issue with this card is the annual ATM transaction limit of EUR 20,000 which is a bit low for me.

How you compare Mistertango with Wagecan?

and is Mistertango works in Middle East or only EU?

[cryptopay_support]

ahh shi*

I wanted to order a card and I just read this. I cant order cards now or am i missing something?

Are you going now with master card or you will stay with VISA?

Hello,

The new card program is being developed already, we'll announce all the details regarding the new cards a little bit later, stay tuned for the updates!
Currently it is not possible to order a card, but all other services are available and the new cards are coming soon.

[zazarb]

Hello. Please accept our sincerest apologies for the inconvenience caused. It's our card issuer who has stopped the operation of all cards following the demands of Visa.
The good news is that are already working on a new card program, although some preparations and technical changes are required before it can be launched. It's a matter of a few months. If you are happy to wait we will gladly provide the best card then!

I hope you will soon introduce a new card product. I used the Wave Crest Visa card for about a year, followed by the short-lived C.Pay cards which you discontinued a few days after I received the USD and a EUR cards.

If you will release new cards, please let everyone know. My Cryptopay app is still on my phone waiting to be loaded with coins.

For now, I’m using the Mistertango MasterCard but the one issue with this card is the annual ATM transaction limit of EUR 20,000 which is a bit low for me.

How you compare Mistertango with Wagecan?

and is Mistertango works in Middle East or only EU?

It works everywhere where the Mastercard is served.

[ANDREW 555]

Token Holders Rewards (January 31)
https://coindar.org/en/event/cryptopay-cpay-token-holders-rewards-2563

[cryptostrich]

ahh shi*

I wanted to order a card and I just read this. I cant order cards now or am i missing something?

Are you going now with master card or you will stay with VISA?

Hello,

The new card program is being developed already, we'll announce all the details regarding the new cards a little bit later, stay tuned for the updates!
Currently it is not possible to order a card, but all other services are available and the new cards are coming soon.

Be honest, are new cards really coming or it's just some marketing behind your words?

[cryptopay_support]

ahh shi*

I wanted to order a card and I just read this. I cant order cards now or am i missing something?

Are you going now with master card or you will stay with VISA?

Hello,

The new card program is being developed already, we'll announce all the details regarding the new cards a little bit later, stay tuned for the updates!
Currently it is not possible to order a card, but all other services are available and the new cards are coming soon.

Be honest, are new cards really coming or it's just some marketing behind your words?

They are really coming! New cards should be available for orders in a couple of months, we're very hard at work on the new card program. We don't want to disclose any details of it yet, but as soon as everything is ready to go we'll let everyone know all the information.