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Author Topic: Cryptopia Cryptocurrency Platform Services and Development  (Read 173580 times)
Lafu
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April 12, 2018, 03:18:02 PM
 #1721

New Coin Listings

    Cryptopia Lists DeviantCoin (DEV)
    Cryptopia Lists Vice Industry Token (VIT)
    Cryptopia Lists Experience Points (XP)


What about MoneroV fork? Will we get our coins?

If you wanted to get Fork Coins you have to withdraw the coins to an exchange or platform that this Fork support ! 
At the moment we dont support this fork as i know !
If we will do that it will be postet at our News Page  https://www.cryptopia.co.nz/News  or  https://help.cryptopia.co.nz/en/p  also i will post it here !


Regards Lafu

aspis
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April 12, 2018, 04:23:44 PM
 #1722

Hello!
My problem is only 300 PascalLite, and it can not be solved within a year. During this time, I created four detailed tickets (#57341, #90760, #94836, #203000) with all transactions and block chains, and in the responses only template apologies, although the error is caused by Cryptopia. A self-respecting firm would have compensated this trifle long ago. Be careful when working with Cryptopia. Think about whether you need to trust them if they can not solve such a small problem. They ignore their customers.
P/S. I saved the screenshots of all the tickets, if someone doubts that I'm right, I can send.

 Sad
Bayard2018
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April 12, 2018, 04:53:44 PM
 #1723

Hello,

I believe I may have been hacked, my 2FA pin has stopped working and I can't log into my account anymore, can an admin get back to me as soon as possible?

CHEVALIER BAYARD Sans peur et sans reproche
jhenfelipe
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April 12, 2018, 05:20:48 PM
 #1724

Hello,

I believe I may have been hacked, my 2FA pin has stopped working and I can't log into my account anymore, can an admin get back to me as soon as possible?

I believe you'll not get any help here. Most likely you need to submit a ticket. Go to https://www.cryptopia.co.nz/UserSupport , on the drop down Category : Account > Subcategory : Compromised Account, then click Create New Ticket. I'm not sure if how long it would take though before getting a response and action.
Bayard2018
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April 12, 2018, 05:37:26 PM
 #1725

Hello,

I believe I may have been hacked, my 2FA pin has stopped working and I can't log into my account anymore, can an admin get back to me as soon as possible?

I believe you'll not get any help here. Most likely you need to submit a ticket. Go to https://www.cryptopia.co.nz/UserSupport , on the drop down Category : Account > Subcategory : Compromised Account, then click Create New Ticket. I'm not sure if how long it would take though before getting a response and action.

I cannot log into my account so I cannot submit a ticket, I have sent an email to support but I thought I might get a quicker response here. There is no support from Cryptopia here?

CHEVALIER BAYARD Sans peur et sans reproche
GlobalProtection
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April 12, 2018, 05:54:32 PM
Last edit: April 13, 2018, 01:12:37 AM by GlobalProtection
 #1726

Processing times on Cryptopia may be due to a slow block chain in some cases and may not be due to the fault of Cryptopia.

If both the legal big tech criminals and legal government criminals can see your data, so can the illegal criminals.  Swiss based online privacy and data protection is the solution.

Use coupon code:  "Digital Swiss Safe" to obtain 10% off of the Swiss Crypto Safe price here > https://www.securesafe.com/en/faq/
JanpriX
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Buy The F*cking Dip


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April 12, 2018, 06:56:12 PM
 #1727

Hello,

I believe I may have been hacked, my 2FA pin has stopped working and I can't log into my account anymore, can an admin get back to me as soon as possible?

I believe you'll not get any help here. Most likely you need to submit a ticket. Go to https://www.cryptopia.co.nz/UserSupport , on the drop down Category : Account > Subcategory : Compromised Account, then click Create New Ticket. I'm not sure if how long it would take though before getting a response and action.

I cannot log into my account so I cannot submit a ticket, I have sent an email to support but I thought I might get a quicker response here. There is no support from Cryptopia here?

I believe they didn't process any ticket nor solve any problem here, in this forum. If you can't submit a ticket, the best option that I could think of right now is to tweet them in their Twitter page. You could get their attention there but there's no assurance of it. At least you tried the options left for you. Oh, and one last thing that you could try is posting in their Reddit page.
Lafu
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April 12, 2018, 09:17:05 PM
 #1728

Hello!
My problem is only 300 PascalLite, and it can not be solved within a year. During this time, I created four detailed tickets (#57341, #90760, #94836, #203000) with all transactions and block chains, and in the responses only template apologies, although the error is caused by Cryptopia. A self-respecting firm would have compensated this trifle long ago. Be careful when working with Cryptopia. Think about whether you need to trust them if they can not solve such a small problem. They ignore their customers.
P/S. I saved the screenshots of all the tickets, if someone doubts that I'm right, I can send.

 Sad

Should be sorted now

jhenfelipe
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April 12, 2018, 10:06:52 PM
 #1729

I cannot log into my account so I cannot submit a ticket, I have sent an email to support but I thought I might get a quicker response here. There is no support from Cryptopia here?
I wonder why did they add that sub category if the owner of the compromised account could not use it when not logged in.  Huh


I believe they didn't process any ticket nor solve any problem here, in this forum. If you can't submit a ticket, the best option that I could think of right now is to tweet them in their Twitter page. You could get their attention there but there's no assurance of it. At least you tried the options left for you. Oh, and one last thing that you could try is posting in their Reddit page.
Aside from the suggestion above, you can also send them a message on Facebook.
Paulus100
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April 13, 2018, 07:00:55 AM
 #1730

@Lafu, what does my case look like? Is yours wonderful, improved support able to do more than send me automatic template apologies? At my coupon #178841 only some beautiful assurances come, that you are already dealing with the case, but my withdrawal INN coins is still blocked ("Processing") from 70 days. I could sell them at a much better rate during this time, now I am losing 0.25 BTC. Or during this time, I could receive awards for the masternode.
And Cryptopia does not see any problem in this? Why do you treat your clients like that?
paramind22
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April 13, 2018, 06:03:12 PM
 #1731

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Tradeout
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April 13, 2018, 07:05:04 PM
 #1732

I just wanted to say....

Cryptopia API is the most poorly constructed API that I have come across. Hats off to you!!
Lafu
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April 13, 2018, 07:37:05 PM
 #1733

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu

Tradeout
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April 13, 2018, 07:40:04 PM
 #1734

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?
Lafu
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April 13, 2018, 07:46:04 PM
 #1735

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

Tradeout
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April 13, 2018, 07:55:04 PM
 #1736

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

It's difficult to automate anything when you can't lookup details of an order status.

We need either an endpoint which gives order status, even when order is closed. Or a way to determine if cancelled orders have been partially filled.

Ideally:

URL: /GetOrder

Param: OrderId

Return
{
    "Success":true,
    "Error":null,
    "Data":[
             {
               "OrderId": 23467,
               "TradePairId": 100,
               "Market": "DOT/BTC",
               "Type": "Buy",
               "Rate": 0.00000034,
               "Amount": 145.98000000,
              "Filled": "23.98760000",
               "OrderStatus": Active, Cancelled

             },
             {
               ...........
             }
          ]
}
Lafu
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April 13, 2018, 08:11:37 PM
 #1737

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

It's difficult to automate anything when you can't lookup details of an order status.

We need either an endpoint which gives order status, even when order is closed. Or a way to determine if cancelled orders have been partially filled.

Ideally:

URL: /GetOrder

Param: OrderId

Return
{
    "Success":true,
    "Error":null,
    "Data":[
             {
               "OrderId": 23467,
               "TradePairId": 100,
               "Market": "DOT/BTC",
               "Type": "Buy",
               "Rate": 0.00000034,
               "Amount": 145.98000000,
              "Filled": "23.98760000",
               "OrderStatus": Active, Cancelled

             },
             {
               ...........
             }
          ]
}


Take a look here maybe it helps you !   https://www.cryptopia.co.nz/Forum/Category/45 

Tradeout
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April 13, 2018, 08:19:13 PM
 #1738

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

It's difficult to automate anything when you can't lookup details of an order status.

We need either an endpoint which gives order status, even when order is closed. Or a way to determine if cancelled orders have been partially filled.

Ideally:

URL: /GetOrder

Param: OrderId

Return
{
    "Success":true,
    "Error":null,
    "Data":[
             {
               "OrderId": 23467,
               "TradePairId": 100,
               "Market": "DOT/BTC",
               "Type": "Buy",
               "Rate": 0.00000034,
               "Amount": 145.98000000,
              "Filled": "23.98760000",
               "OrderStatus": Active, Cancelled

             },
             {
               ...........
             }
          ]
}


Take a look here maybe it helps you !   https://www.cryptopia.co.nz/Forum/Category/45 

Not really. Look in that thread yourself and you will see several others requesting the same.
You can't automate trading if you cannot properly check the status of trades placed.


Lafu
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April 13, 2018, 08:27:23 PM
 #1739

@Lafu, what does my case look like? Is yours wonderful, improved support able to do more than send me automatic template apologies? At my coupon #178841 only some beautiful assurances come, that you are already dealing with the case, but my withdrawal INN coins is still blocked ("Processing") from 70 days. I could sell them at a much better rate during this time, now I am losing 0.25 BTC. Or during this time, I could receive awards for the masternode.
And Cryptopia does not see any problem in this? Why do you treat your clients like that?


You have a reply on the Ticket , i put it on a admin to get into it !  Should be sorted soon ! 

Regards Lafu

Tradeout
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April 14, 2018, 10:49:48 AM
 #1740

It's been about two weeks and still the GrowthCoin deposits I made haven't shown up. 

Dont worry im on it with a wallet Dev , also the dev from GRW is informed and i have created a Explorer for but its syncing at the moment ! I also have pm you !

Regards Lafu


Can you look at the API too?

What do you looking for exactly ?

It's difficult to automate anything when you can't lookup details of an order status.

We need either an endpoint which gives order status, even when order is closed. Or a way to determine if cancelled orders have been partially filled.

Ideally:

URL: /GetOrder

Param: OrderId

Return
{
    "Success":true,
    "Error":null,
    "Data":[
             {
               "OrderId": 23467,
               "TradePairId": 100,
               "Market": "DOT/BTC",
               "Type": "Buy",
               "Rate": 0.00000034,
               "Amount": 145.98000000,
              "Filled": "23.98760000",
               "OrderStatus": Active, Cancelled

             },
             {
               ...........
             }
          ]
}


Take a look here maybe it helps you !   https://www.cryptopia.co.nz/Forum/Category/45 

A simpler option that might fit in with your code structure is returning an array of the tradeId values. Not ideal as we would still have to the API again for more details, but it would at least make your API useable.

I'm keen to add Cryptopia to my portfolio so can help with the code if needed.
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