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[danadc]

In chat I was told that I was marked by their providers and that I allegedly did not bet fair. But I bet the usual bets and was only guided by the game and watched the game.

So, they have allowed you to withdraw your deposited funds by taking away the winnings. What you tried to mean by this bold part? Have you used any service or tipsters to place your bets? Some sportsbook takes away the winnings if a group of user use the tipsters and place bets in the same pattern.

I can see that Duckdice.io has published sport regulations. It contains 147 pages. I'm wondering whether anyone will read such long rules or not.

I didn't know there were so many rules for betting, I never read the regulations, because I feel that if a game allows certain shots, or certain plays, it's because it's allowed, I'm not very aware of this problem, but I don't care. I would like to play and then they told me that even though I won I can't withdraw, because if the opposite happens? What happens if you make a mistake and the casino knows it, do you get your money back? hardly, in fact I have not seen a case like that, but I have seen things like this where the casino is always right.

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[coin-investor]

I can't claim that the reputation of this casino has really declined because I only used this casino once and that was a long time ago.
But some cases of complaints that have been written on the scam board, they really feel disadvantaged and other problems, I don't really follow the problem.[/left]

They are still active on engaging and solving all the concerns here despite Duckdice received multiple complaints in the past few weeks. I won’t say that their reputation is declining because most of the issue was resolved through the acknowledgment of the complainants.

Actually this kind of negative complaints that being solve by the team gives them a boost in their reputation rather than a negative implication because it shows how dedicated they are on handling issues regarding their casino unlike other casino that typically ignore most of the complaints.

Yeah but they should also ask those whose accusation is already resolved to change the title of their accusation to resolve and lock the topic because when one researches topic about accusations on Duckdice those without resolution in the title will still come out, but it's not good for the official announcement to see so many complaints, new visitors of the thread might think that there's a lot of issues playing in their platform, they should encourage their players to ask the support about their issues first and not post it here right away.

[hd49728]

Yeah but they should also ask those whose accusation is already resolved to change the title of their accusation to resolve and lock the topic because when one researches topic about accusations on Duckdice those without resolution in the title will still come out, but it's not good for the official announcement to see so many complaints, new visitors of the thread might think that there's a lot of issues playing in their platform, they should encourage their players to ask the support about their issues first and not post it here right away.

They should ask the user to change topic title and lock resolved case and related scam accusation topic immediately after they inform the user about a case. I really believe that with many scam accusations created by newbie accounts, they will not return to the forum after their cases are resolved and if they don't have new open scam accusation in future.

If DuckDice team are late to request user to do that, a topic will remain as active scam accusation at least with its title. When people search with Google, maybe they will stop at topic title, not care to read all details.

[Coin_trader]

Hello, I read the topic, it so happened that I didn't even receive my deposit on Duckdice, can you please take a look? There the amount is only $500 and the account is closed, and $881 was deposited

My login HondaPSX

My deposits:
0xec059f3489424104ceb7f57b13875a07f8686dc805f6504ae91cab1b06828ab7 - 199,71 usd
0x2e99cc8e3664135436f01ad03d3fbda258a7fa301b748d78b038eb3fe5c0c0ab - 342.11 usd
0x77227c3fd80413a6dab734e3a55cb46eac5daae7e71c5943d628b233b91b7b5c - 340.65 usd

The account was closed, can I withdraw my deposit?
There is $ 500 left on the account

Please allow me to login


please check message @Kirito89

What blockchain you using on this deposit because I check all transactions on BSC and it was all confirmed. Can you explain everything how your account blocked after your deposit? Do you have screenshots of the customer support message about your account?

I’m a bit suspicious on how come your account ended up on that state without doing anything. Can you give full details on what you did before your account blocked by the casino.

I think the current event is just a coordinated account because this newbie sprouting concerns here with same issue that blocked account only shows they have connection.

[HondaPSX1]

Hello, I read the topic, it so happened that I didn't even receive my deposit on Duckdice, can you please take a look? There the amount is only $500 and the account is closed, and $881 was deposited

My login HondaPSX

My deposits:
0xec059f3489424104ceb7f57b13875a07f8686dc805f6504ae91cab1b06828ab7 - 199,71 usd
0x2e99cc8e3664135436f01ad03d3fbda258a7fa301b748d78b038eb3fe5c0c0ab - 342.11 usd
0x77227c3fd80413a6dab734e3a55cb46eac5daae7e71c5943d628b233b91b7b5c - 340.65 usd

The account was closed, can I withdraw my deposit?
There is $ 500 left on the account

Please allow me to login


please check message @Kirito89

What blockchain you using on this deposit because I check all transactions on BSC and it was all confirmed. Can you explain everything how your account blocked after your deposit? Do you have screenshots of the customer support message about your account?

I’m a bit suspicious on how come your account ended up on that state without doing anything. Can you give full details on what you did before your account blocked by the casino.

I think the current event is just a coordinated account because this newbie sprouting concerns here with same issue that blocked account only shows they have connection.

There were bets on the account, I meant that I didn’t even have time to withdraw the amount of my deposit, since the account was closed, the replenishment was through the BSC metamask (BEP20) the account was in the red

[Furtikzergagil]

In chat I was told that I was marked by their providers and that I allegedly did not bet fair. But I bet the usual bets and was only guided by the game and watched the game.

So, they have allowed you to withdraw your deposited funds by taking away the winnings. What you tried to mean by this bold part? Have you used any service or tipsters to place your bets? Some sportsbook takes away the winnings if a group of user use the tipsters and place bets in the same pattern.

I can see that Duckdice.io has published sport regulations. It contains 147 pages. I'm wondering whether anyone will read such long rules or not.

I didn't know there were so many rules for betting, I never read the regulations, because I feel that if a game allows certain shots, or certain plays, it's because it's allowed, I'm not very aware of this problem, but I don't care. I would like to play and then they told me that even though I won I can't withdraw, because if the opposite happens? What happens if you make a mistake and the casino knows it, do you get your money back? hardly, in fact I have not seen a case like that, but I have seen things like this where the casino is always right.

I used nothing but my computer, my hands and my head in placing bets. I registered with them knowing they were decent and paid out. But it turned out to be the opposite

[klidex]

I can't claim that the reputation of this casino has really declined because I only used this casino once and that was a long time ago.
But some cases of complaints that have been written on the scam board, they really feel disadvantaged and other problems, I don't really follow the problem.[/left]

They are still active on engaging and solving all the concerns here despite Duckdice received multiple complaints in the past few weeks. I won’t say that their reputation is declining because most of the issue was resolved through the acknowledgment of the complainants.

Actually this kind of negative complaints that being solve by the team gives them a boost in their reputation rather than a negative implication because it shows how dedicated they are on handling issues regarding their casino unlike other casino that typically ignore most of the complaints.

Yeah but they should also ask those whose accusation is already resolved to change the title of their accusation to resolve and lock the topic because when one researches topic about accusations on Duckdice those without resolution in the title will still come out, but it's not good for the official announcement to see so many complaints, new visitors of the thread might think that there's a lot of issues playing in their platform, they should encourage their players to ask the support about their issues first and not post it here right away.

I think it's just an issue regarding the delay in resolution of every issue to customers who are complaining at this time and there are indications of any complainants who made the fraud allegation thread not lock the thread and move around commenting here maybe they are not satisfied with the outcome of Duckdice's decision.
So from all these problems we can understand that sometimes it is necessary to be transparent in solving a problem to prove that all the problems that have been solved have been resolved properly.

[Coin_trader]

There were bets on the account, I meant that I didn’t even have time to withdraw the amount of my deposit, since the account was closed, the replenishment was through the BSC metamask (BEP20) the account was in the red

Do you received words from the admin through email or they just blocked your account after you made a couple of bets? You post your issue during weekends so probably they are on vacation because Duckdice.io admin is always active here. You will find answer tomorrow but providing the complete info about what happened including all the screenshot of your bets and discussion with the support will be helpful to have clarification on your case.

Nevertheless just wait on Duckdice if you are not comfortable sharing your issue details publicly.

[bachezy]

@Kirito89 I've sent you a message regarding an issue i'm having, i would appreciate if you could take a look

edit: Problem fixed, ignore 

[Mahdirakib]

Hello, I read the topic, made bets on Duckdice, most of them lost, it so happened that $ 500 remained on the account and the account was closed, and the total amount of deposits on the account was $ 881, allow me to withdraw the balance, there were no withdrawals.

I'm wondering why they closed your account when you weren't winning your bets! Your account is banned and the reason says "User agreement cancellation by user". I had seen same ban reason for another user here. The good thing is that Duckdice team unblocked his account and allowed him to withdraw his account balance. Have you made any agreement with Duckdice team?

[HondaPSX1]

Hello, I read the topic, made bets on Duckdice, most of them lost, it so happened that $ 500 remained on the account and the account was closed, and the total amount of deposits on the account was $ 881, allow me to withdraw the balance, there were no withdrawals.

I'm wondering why they closed your account when you weren't winning your bets! Your account is banned and the reason says "User agreement cancellation by user". I had seen same ban reason for another user here. The good thing is that Duckdice team unblocked his account and allowed him to withdraw his account balance. Have you made any agreement with Duckdice team?

Hello, since Saturday I have been waiting for a response from Duckdice



Please check my account and private messages HondaPSX @Kirito89 @Duckdice.io

[Kirito89]

Hello, I read the topic, made bets on Duckdice, most of them lost, it so happened that $ 500 remained on the account and the account was closed, and the total amount of deposits on the account was $ 881, allow me to withdraw the balance, there were no withdrawals.

I'm wondering why they closed your account when you weren't winning your bets! Your account is banned and the reason says "User agreement cancellation by user". I had seen same ban reason for another user here. The good thing is that Duckdice team unblocked his account and allowed him to withdraw his account balance. Have you made any agreement with Duckdice team?

Hello, since Saturday I have been waiting for a response from Duckdice



Please check my account and private messages HondaPSX @Kirito89 @Duckdice.io

Hello, things have been a bit slow over the weekend, will take a look into your case and get back to you here.



Kirito89,
Duckdice Support.

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[Mahdirakib]

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