[Work in progess] Burnins Avalon Chip to mining board service

[chrxn]

I really hate to bring this up, but I don't really have a choice.

When it was originally stated that bitcoins would be used, it was not specified that payment would be taken through BitPay. While I don't have anything against them as a service, their rates are not reflective of the current exchange rate.

As of the last time I checked, BitPay asks payment in BTC at a rate of 66.783 Euro/1BTC, versus the current price of 73 Euro/1BTC. 73/66.783 = 1.093. I feel that it is unfair to ask bitcoin customers to pay a 9.3% premium for paying in bitcoin, especially when it was not stated beforehand.  Had I known this to be the case, I would have used PayPal.

2090Euro / 66.783 (bitpay) = 31.295389545
2090Euro / 73 (mtgox) = 28.630136986
Difference is 2.665252559 BTC × 73 = 194.563436807 Euro

I'm not trying to be difficult, but this would put me in a difficult position. Maybe others have a helpful insight to provide. I know that this was not intentionally done, and that BitPay offers burnin a convenient conversion to fiat. I hope that there is someway to resolve this where everyone is happy. Am I completely off-base here?

[baloo_kiev]

How do I delete my (unpaid) order?
How many confirmations does Bitpay transaction need for my order to become 'processing'?

[FlappySocks]

I am putting in my VAT number, and it doesn't take the VAT off 

For me it has substracted the VAT - you need to look a bit lower on the order total.

Nope. Not removing the VAT.  Tried it with and without "GB" as the country prefix.
I continued to Paypal, and it still has not removed the VAT 

[krasnolud]

I am putting in my VAT number, and it doesn't take the VAT off 

For me it has substracted the VAT - you need to look a bit lower on the order total.

Nope. Not removing the VAT.  Tried it with and without "GB" as the country prefix.
I continued to Paypal, and it still has not removed the VAT 

I remember that it didn't refresh when I did copy & paste, but after I entered the number manually it did refresh.
Are you entering GB and digits only, without any additional characters (spaces etc.)?

[lenny_]

FAQ states:

Code:

I’m from a country outside the EU, do I have to pay VAT?
No, only customers inside the EU have to pay VAT.

Are you granting VAT exemptions?
Yes for non EU Customers, and if you’re running a business within the EU and have a valid VAT identification number then you don’t have to pay VAT. Please enter your VAT identification number at the checkout page.

Same here. It doesn't work when I am putting my EU VAT ID, still asking to pay VAT.

[burnin]

FAQ states:

Code:

I’m from a country outside the EU, do I have to pay VAT?
No, only customers inside the EU have to pay VAT.

Are you granting VAT exemptions?
Yes for non EU Customers, and if you’re running a business within the EU and have a valid VAT identification number then you don’t have to pay VAT. Please enter your VAT identification number at the checkout page.

Same here. It doesn't work when I am putting my EU VAT ID, still asking to pay VAT.

The site actually checks the VAT, maybe the verification server thinks its being ddos'd and blocked my site.

[FlappySocks]

The page refreshes when I key in the number, but the VAT remains.

[lenny_]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in EU?   (I have business in Poland, but need to ship to UK...)

[krasnolud]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe? 

It is not! It's an island!

[burnin]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe? 

It is not! It's an island!

Sigh, another bug i suspect...

[HeRetiK]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe? 

It is not! It's an island!

Sigh, another bug i suspect...

Same for me, Austria reporting in!

[maxmint]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe? 

It is not! It's an island!

Sigh, another bug i suspect...

Same for me, Austria reporting in!

Austria should be working, did you follow this format? ATU12345678

[lenny_]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe? 

It is not! It's an island!

Sigh, another bug i suspect...

I didn't realized it on beginning and already paid for my order inc. VAT. I contacted you via Contact webpage. Hopefully problem can be resolved.

[tarmi]

EDIT:
I pasted my VAT ID into field. When I choose country Poland to ship to, it excludes VAT from final price. When I choose United Kingdom, VAT is included! UK is not in Europe?  

It is not! It's an island!

Sigh, another bug i suspect...

ok, burnin, I paid in full for my first order of 23 boards, VAT included. My order is still processing. I am not from EU, but I want my order to be shipped to my friend's address in Germany. Once the boards are finished, I will pick them up.

how will I get the refund? will you send me the necessary papers for that, or what? I am planning to make more orders, can you give me some burnin credits or something?

we are talking about 500 euros.

[SebastianJu]

I really hate to bring this up, but I don't really have a choice.

When it was originally stated that bitcoins would be used, it was not specified that payment would be taken through BitPay. While I don't have anything against them as a service, their rates are not reflective of the current exchange rate.

As of the last time I checked, BitPay asks payment in BTC at a rate of 66.783 Euro/1BTC, versus the current price of 73 Euro/1BTC. 73/66.783 = 1.093. I feel that it is unfair to ask bitcoin customers to pay a 9.3% premium for paying in bitcoin, especially when it was not stated beforehand.  Had I known this to be the case, I would have used PayPal.

2090Euro / 66.783 (bitpay) = 31.295389545
2090Euro / 73 (mtgox) = 28.630136986
Difference is 2.665252559 BTC × 73 = 194.563436807 Euro

I'm not trying to be difficult, but this would put me in a difficult position. Maybe others have a helpful insight to provide. I know that this was not intentionally done, and that BitPay offers burnin a convenient conversion to fiat. I hope that there is someway to resolve this where everyone is happy. Am I completely off-base here?

MTGox is always ahead of all others in price. Most other exchanges dont see it this way: http://www.bitcoincharts.com/markets/currency/USD.html

[Thracian]

Same here for Greece.

Tried both formats EL123456789 and 123456789 (actual number differs).
Still charging VAT.

My VAT is registered with VIES.

Now what?

[maxmint]

All of those having their VAT number not accepted, the website is using this API to check your VAT:
http://isvat.appspot.com/

Especially take a look at the section "ISO 3166 EU Country Codes".

[lenny_]

All of those having their VAT number not accepted, the website is using this API to check your VAT:
http://isvat.appspot.com/

Shows TRUE for mine.

[Dunkelheit667]

...
As of the last time I checked, BitPay asks payment in BTC at a rate of 66.783 Euro/1BTC, versus the current price of 73 Euro/1BTC. 73/66.783 = 1.093. I feel that it is unfair to ask bitcoin customers to pay a 9.3% premium for paying in bitcoin, especially when it was not stated beforehand.  Had I known this to be the case, I would have used PayPal.
...

Rebuy the BTCs on Bitstamp for 66.74 € atm. Sell them on Mt. Gox for 72.10 € wait some months for your withdrawal. Just want to say the Mt.Gox is not real atm, BitPay's rate seems to be legit.

[HeRetiK]

Same for me, Austria reporting in!

Austria should be working, did you follow this format? ATU12345678

Yes, also tried it with a different browser to no avail. (Chrome & Firefox)

Checked the API mentioned above ^

It recognized my UID as true (in the format: isvat.appspot.com/AT/U12345678 )