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Cyaren
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February 24, 2016, 10:31:05 PM |
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How long take the supporter answer problems? I am waiting for 3 days.
The PD support is usually pretty fast in replying to tickets, if they don't reply in time just ask in chat or send them a personal message here on the forum. They should get back to you though. |
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katerniko1
Legendary
 Offline
Activity: 966
Merit: 1000
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February 24, 2016, 11:00:24 PM |
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I start to getting angry on dice... lost money there and pounched screen of laptop and not only i lost money now i have to pay new screen :/ .......
regards.
-Katerniko1
Lmao that sucks. Clear sign that you should stop gambling. nah that is clear sign i have to start winning xD  regards. -Katerniko1 |
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Kiritsugu
Legendary
Offline
Activity: 1570
Merit: 1041
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February 24, 2016, 11:07:49 PM |
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How long take the supporter answer problems? I am waiting for 3 days.
If you want to give me your Ticket # I can message the head of Support (MICRO) and possibly get it escalated for you. Thanks for your patience and sorry for the wait! |
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orionm
Newbie
Offline
Activity: 7
Merit: 0
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February 25, 2016, 12:26:57 AM |
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I am also waiting for a reply.. got muted for faucet abuse after spending 7BTC at primedice...? also wanted to know what happens after i deposit? do they unmute me..? why does faucet increase the more you wager.. if when you are finally out of money you cant use it? i've been spending my own money at primedice for 4 months.. and 2 weeks playing faucet im out of the game?? what kind of treatment is that?  ? |
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Cyaren
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February 25, 2016, 12:29:20 AM |
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I am also waiting for a reply.. got muted for faucet abuse after spending 7BTC at primedice...? also wanted to know what happens after i deposit? do they unmute me..? why does faucet increase the more you wager.. if when you are finally out of money you cant use it?
The amount you wager on PD does not determine whether you'll get muted for faucet abusing or not. And yes, you can definitely use the faucet when you're out of money, but not abusing it. |
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orionm
Newbie
Offline
Activity: 7
Merit: 0
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February 25, 2016, 12:39:54 AM |
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they could have atleast warn me? how should i know what do they consider abuse? also what happens after i deposit?
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Cyaren
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February 25, 2016, 12:40:37 AM |
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they could have atleast warn me? how should i know what do they consider abuse? also what happens after i deposit?
You can still deposit normally. You should know by common sense+ reading the ToS. How long were you muted for? |
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orionm
Newbie
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Activity: 7
Merit: 0
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February 25, 2016, 12:47:27 AM |
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don't know for how long.. waiting for answer from support.. i know i can deposit.. that im sure primedice will not prevent lol.. what im asking is will they unmute after deposit
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Invulner
Sr. Member
Offline
Activity: 266
Merit: 250
Invulner
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February 25, 2016, 12:48:32 AM |
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don't know for how long.. waiting for answer from support
FYI if you attempt to chat it'll tell you how long you're muted for on PD |
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Invulner
Sr. Member
Offline
Activity: 266
Merit: 250
Invulner
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February 25, 2016, 12:59:30 AM |
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it doesn't.. it just tells me "muted by admin" than i guess its perm mute
Yep... Perm mute it is... |
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Kiritsugu
Legendary
Offline
Activity: 1570
Merit: 1041
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February 25, 2016, 01:04:34 AM |
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it doesn't.. it just tells me "muted by admin" than i guess its perm mute
Yep... Perm mute it is... That usually implies a permanent ban from the Admins for faucet abuse. Support MIGHT reverse it but it's a long shot. |
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Kiritsugu
Legendary
Offline
Activity: 1570
Merit: 1041
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February 25, 2016, 01:05:00 AM |
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Took me 5 or so days and 5600+ rolls but I finally hit the 3300x I was hunting...  |
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Invulner
Sr. Member
Offline
Activity: 266
Merit: 250
Invulner
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February 25, 2016, 01:17:29 AM |
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Took me 5 or so days and 5600+ rolls but I finally hit the 3300x I was hunting... Nice shot randall  Hope you hit more in the future  |
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onlinedragon
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February 25, 2016, 01:29:11 AM |
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Took me 5 or so days and 5600+ rolls but I finally hit the 3300x I was hunting... So you paid 0.224 that was an expensive one. Hope you get the next one bit faster so you can cover the costs. |
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orionm
Newbie
Offline
Activity: 7
Merit: 0
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February 25, 2016, 01:52:51 AM |
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That usually implies a permanent ban from the Admins for faucet abuse. Support MIGHT reverse it but it's a long shot.
i figured users who use *only* faucet get this kind of mute.. didnt expect to get it after paying so much money of my own. im making a deposit tommorrow and expecting to be unmuted.. if that doesnt happen than its bye on my side,, wouldnt continue playing and giving money to a site whilst being banned and punished after giving them thousends of dollars |
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katerniko1
Legendary
Offline
Activity: 966
Merit: 1000
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February 25, 2016, 01:57:14 AM |
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Took me 5 or so days and 5600+ rolls but I finally hit the 3300x I was hunting... Good job keep it up regards. -Katerniko1 |
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Invulner
Sr. Member
Offline
Activity: 266
Merit: 250
Invulner
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February 25, 2016, 02:02:44 AM |
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That usually implies a permanent ban from the Admins for faucet abuse. Support MIGHT reverse it but it's a long shot.
i figured users who use *only* faucet get this kind of mute.. didnt expect to get it after paying so much money of my own. im making a deposit tommorrow and expecting to be unmuted.. if that doesnt happen than its bye on my side,, wouldnt continue playing and giving money to a site whilst being banned and punished after giving them thousends of dollars If you deposit it doesn't really matter? You can banned for breaching the ToS, not for gambling 0. |
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Kiritsugu
Legendary
Offline
Activity: 1570
Merit: 1041
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February 25, 2016, 02:02:47 AM |
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That usually implies a permanent ban from the Admins for faucet abuse. Support MIGHT reverse it but it's a long shot.
i figured users who use *only* faucet get this kind of mute.. didnt expect to get it after paying so much money of my own. im making a deposit tommorrow and expecting to be unmuted.. if that doesnt happen than its bye on my side,, wouldnt continue playing and giving money to a site whilst being banned and punished after giving them thousends of dollars Your best shot then is submitting a support ticket and they will look into reversing it. I personally have no control over it, but if you tell them that you've wagered a lot and are depositing tomorrow it may help your case. |
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Invulner
Sr. Member
Offline
Activity: 266
Merit: 250
Invulner
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February 25, 2016, 06:11:52 AM |
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Damn, what happened to hui man? 50 coins lost in the process. Anyone got screenshots? Wasn't there when it happened  |
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matete
Full Member
Offline
Activity: 210
Merit: 100
=> Buying Bitcoins Everyday !
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February 25, 2016, 09:04:54 AM |
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I am also waiting for a reply.. got muted for faucet abuse after spending 7BTC at primedice...? also wanted to know what happens after i deposit? do they unmute me..? why does faucet increase the more you wager.. if when you are finally out of money you cant use it?
The amount you wager on PD does not determine whether you'll get muted for faucet abusing or not. And yes, you can definitely use the faucet when you're out of money, but not abusing it. What constitutes faucet abuse?. Some times it is better when the terms are made clear to the users as to what faucet abuse is. People might be doing things when they think it is right when actually it is wrong. |
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