Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[MICRO]

I also have the "Unauthorized" message when trying to login, had the most unbelievable conversation with support, basically he told me to fuck off and register a new account.

I dont think PD support can behave like this...

And we never do.
Only time i will tell you to make new account is if you are not able to provide proof of ownership or if account was not active at all.

Not the case.

Active account and I have pleanty of ownership proof.

Can you submit one more ticket with some txid of your deposits or anything for that account and we will take it from there.

[jonyx7]

I will make a complaint this bookmaker, made a deposit in the house and I can not get into my account because the following message when trying to enter 'unauthorized'
my money is stuck there unable to do anything.

[Betwrong]

Guys, PrimeDice is great as always, but what's happening to your chat? Every time I log in I can see no people chatting, it's just blank and when I'm trying to make a post I keep failing to do so. Then after some time the chat is working okay though. I asked other people if it's only me and they said that they have similar problems sometimes.

Is this because there are much more people participating in the chat? Idk, but I hope you'll fix it soon.

PD is great anyway. You guys are awesome. Keep it up! )

[abitguru]

Hi. anyone has problems with chat?

Yes, i have same problem like yours. It's not loading and just only showing "blank" chat.


Edit : it's up now, re-check your connection

Not in my case.

Micro, whats going on with the chat? Do you know something about this issue?
 

[pedrog]

I also have the "Unauthorized" message when trying to login, had the most unbelievable conversation with support, basically he told me to fuck off and register a new account.

I dont think PD support can behave like this...

And we never do.
Only time i will tell you to make new account is if you are not able to provide proof of ownership or if account was not active at all.

Not the case.

Active account and I have pleanty of ownership proof.

Can you submit one more ticket with some txid of your deposits or anything for that account and we will take it from there.

It's the same username I use in these boards 'pedrog', and it has my email in the account, the email I use for contacting support...

[karakhan]

pd down?

[MICRO]

pd down?

Yeah i just announced on twitter. Will be back up asap.

[lite]

pd down?

Yeah i just announced on twitter. Will be back up asap.

Primedice is up for me, only having problems with chat. i hope it'll be fixed soon.

[StarBruck]

@MICRO Still no response. 
Can you atleast tell us what's going on with support?
And also did you get the information about my permamute?

[MICRO]

@MICRO Still no response.  
Can you atleast tell us what's going on with support?
And also did you get the information about my permamute?

I am doing support and its first answer time in less than 3 hours. As usual better than 87% of others in this industry.
There are just 3 tickets that are on pending atm that i cant solve and i need help of developer.
So that will also be solved asap.

I cant do unmute on support. You will have to get mods to undo that.

[adaseb]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

[5leepyJoe]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

They usually do it when the least amount of players are online.

[trafficolaa]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

Happy Hour happening into random but best option to catch that keep an eye on its social media accounts, they are posting about it on social media account consistently so you have to be more active on them if you are interested to play with happy hour.

[adaseb]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

Happy Hour happening into random but best option to catch that keep an eye on its social media accounts, they are posting about it on social media account consistently so you have to be more active on them if you are interested to play with happy hour.

I am not very big on Facebook. First time I used it was like 10 years ago, didn't like it and haven't returned since. Do they also post in this thread when the happy hours starts or only on Facebook / Twitter ?

[lite]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

Happy Hour happening into random but best option to catch that keep an eye on its social media accounts, they are posting about it on social media account consistently so you have to be more active on them if you are interested to play with happy hour.

I am not very big on Facebook. First time I used it was like 10 years ago, didn't like it and haven't returned since. Do they also post in this thread when the happy hours starts or only on Facebook / Twitter ?

I'd seen the last happy hour announcement in this thread by stunna, i saw it the next day(timezone differences) i think (after happy hour ended). 

[onlinedragon]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

They usually do it when the least amount of players are online.

Mostly I am sleeping at the time they come with the happy hour. Since I created mine account at primedice I only have seen once a happy hour. Think that other people also would like it if they also organize it once on another time when more people could participate.

[zzaza]

Alright so I don't end up missing it again this time. WHEN WILL THE NEXT HAPPY HOUR be?

Lately its been so random and at the worse timezones that I keep missing it.

They usually do it when the least amount of players are online.

Mostly I am sleeping at the time they come with the happy hour. Since I created mine account at primedice I only have seen once a happy hour. Think that other people also would like it if they also organize it once on another time when more people could participate.

Yeah, i can relate to that. In the last more than 2 years, i caught 2 Happy hours altogether, wrong timezone...

[StarBruck]

@MICRO Still no response.  
Can you atleast tell us what's going on with support?
And also did you get the information about my permamute?

I am doing support and its first answer time in less than 3 hours. As usual better than 87% of others in this industry.
There are just 3 tickets that are on pending atm that i cant solve and i need help of developer.
So that will also be solved asap.

I cant do unmute on support. You will have to get mods to undo that.

Thanks for the reply!
I have sent a few people out to talk to the mods about my permamute. From what I've heard, 2-3 of the mods say that my issue is in the "modchat." UnixPunk said that I could be "unmuted." This has been going on for 2 weeks, and nobody knows which moderator muted me. Nor will they tell.
Either way I'd still like to be unmuted, along with my alternate accounts.

[PaulPogba8]

Can we have multiple account in primedice?  

[lite]

Can we have multiple account in primedice?  

Sure, you can have multiple accounts.(i have 2 accounts one is for gambling another i use it as bank/saving) but if you abuse faucet with your accounts you'll be banned.