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Clement Kaliyar
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March 28, 2018, 08:44:37 PM |
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At first PD support said that I need to pass for manual review, then Edward contact me for KYC, i've provided every single document and pictures he asked for. That was 10 days ago, and still no one can provide me with information where is my money.
Does that mean that you have to verify KYC in prime dice now or because you had funds in your account, i am not able to log into my old account too, lucky for me i do not have any funds in it, but they wanted me to provide my old IP address and transaction details which is over a year back and i really do not have those details with me and since there is no funds in my account i could just move forward. |
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zanazan
Newbie
 Offline
Activity: 11
Merit: 2
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March 28, 2018, 10:28:42 PM |
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Does that person really deposit 34 bitcoin? That's something hard to believe.
Ok, forget that.
People if anyone knows, I was playing here sometimes some years ago and I have created maybe more than 10 account (have never deposited/withdraw, just for fun for 2-3 minute). So if I decide to really create one personal account, what to do?
If I deposit, don't want to be banned because of old accounts, I have no idea which accounts belongs to me because all of them was for only one use.
please believe me.. here is the proof deposited 26 btc won 34 btc.. deposits https://i.imgur.com/1vn2giB.jpgwithdrawals https://i.imgur.com/WFbmtIP.jpgPD stili ignoring me almost 1.5 month no reply to emails, live support, telegram total ignore... silence... this cannot continues forever , now consulting with lawyers to start legal actions... |
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zanazan
Newbie
Offline
Activity: 11
Merit: 2
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March 28, 2018, 10:46:05 PM |
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Does that person really deposit 34 bitcoin? That's something hard to believe.
Ok, forget that.
People if anyone knows, I was playing here sometimes some years ago and I have created maybe more than 10 account (have never deposited/withdraw, just for fun for 2-3 minute). So if I decide to really create one personal account, what to do?
If I deposit, don't want to be banned because of old accounts, I have no idea which accounts belongs to me because all of them was for only one use.
please believe me.. here is the proof deposited 26 btc won 34 btc.. deposits https://i.imgur.com/1vn2giB.jpgwithdrawals https://i.imgur.com/WFbmtIP.jpgPD stili ignoring me almost 1.5 month no reply to emails, live support, telegram total ignore... silence... this cannot continues forever , now consulting with lawyers to start legal actions... first withdrawal on screenshot (5 BTC) was sent at the same day 22 FEB. Other withdrawals of 30 BTC and 4 BTC was not completed till NOW. PD WHERE ARE YOU? !!! no one answering to my email and messages... |
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Xylber
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March 28, 2018, 11:03:20 PM |
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My account was locked, how do I get it unlocked? I tried the on-site support form but got only errors. Username is the same as on here.
My account is also locked. Maybe this happened because nonkosher in from a new location from a new device. I talked to support and they asked me a set of question which I have answered and now support has asked me to wait as they have forwarded the issue to the administrators to unlock my account. Been a few days but nothing has been done. It tooks time. If the verification process where not taken seriously, any guy should be able to take your account. Feel free to contact support asking them what is the status of the verification process. Does that person really deposit 34 bitcoin? That's something hard to believe.
Ok, forget that.
People if anyone knows, I was playing here sometimes some years ago and I have created maybe more than 10 account (have never deposited/withdraw, just for fun for 2-3 minute). So if I decide to really create one personal account, what to do?
If I deposit, don't want to be banned because of old accounts, I have no idea which accounts belongs to me because all of them was for only one use.
please believe me.. here is the proof deposited 26 btc won 34 btc.. deposits  withdrawals  PD stili ignoring me almost 1.5 month no reply to emails, live support, telegram total ignore... silence... this cannot continues forever , now consulting with lawyers to start legal actions... So, did you cashed out on 23rd February, but the BTC never reached your wallet? Try contacting here: https://forum.primedice.com/contact/ |
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chris200x9
Legendary
Offline
Activity: 1316
Merit: 1011
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March 29, 2018, 01:18:13 AM |
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My account is also locked. Maybe this happened because nonkosher in from a new location from a new device.
I talked to support and they asked me a set of question which I have answered and now support has asked me to wait as they have forwarded the issue to the administrators to unlock my account.
Been a few days but nothing has been done.
That means if you try to open from a different location your account will be locked? Did you enable 2fa in your account? If you enable then they shouldn't lock it because your account is already secured with 2fa feature mostly hackers can't access it unless you have forgotten your password and tried few times to log in. |
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Stunna (OP)
Legendary
Offline
Activity: 3192
Merit: 1278
Primedice.com, Stake.com
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March 29, 2018, 05:31:56 AM |
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Proceed with KYC within a week , still no money, and no one told me exact date for issuing withdraw, PD ignoring me on all communication channels, looks very bad... I can't understand reasons for delaying my payment except, if they simply do not want to pay me my 34 BTC...
Probably unless you are using some kinda exploit then you have no reason to fear. Somehow Primedice has been the leading site of this industry and they wont be risking their reputation for only 34 btc. Even they paid 1000+ btc to one exploiter in the past. All you gotta do is contacting them though but that wont really do any difference at all I've been aware of this user and an admin has been in direct contact via telegram. This isn't something a typical player would have to worry about, larger withdrawals have been going through without issue. This is a very unique situation and we cannot discuss details publicly at this moment but will as soon as possible. My account was locked, how do I get it unlocked? I tried the on-site support form but got only errors. Username is the same as on here.
My account is also locked. Maybe this happened because nonkosher in from a new location from a new device. I talked to support and they asked me a set of question which I have answered and now support has asked me to wait as they have forwarded the issue to the administrators to unlock my account. Been a few days but nothing has been done. As far as I'm aware accounts are only temporarily locked after too many incorrect password attempts. Have you tried logging in after waiting a bit? PM me your username |
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zanazan
Newbie
Offline
Activity: 11
Merit: 2
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March 29, 2018, 06:55:21 AM
Last edit: March 29, 2018, 08:26:07 AM by zanazan |
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Proceed with KYC within a week , still no money, and no one told me exact date for issuing withdraw, PD ignoring me on all communication channels, looks very bad... I can't understand reasons for delaying my payment except, if they simply do not want to pay me my 34 BTC...
Probably unless you are using some kinda exploit then you have no reason to fear. Somehow Primedice has been the leading site of this industry and they wont be risking their reputation for only 34 btc. Even they paid 1000+ btc to one exploiter in the past. All you gotta do is contacting them though but that wont really do any difference at all I've been aware of this user and an admin has been in direct contact via telegram. This isn't something a typical player would have to worry about, larger withdrawals have been going through without issue. This is a very unique situation and we cannot discuss details publicly at this moment but will as soon as possible. No one contacting me almost 3 weeks, and no explanation is given when I will have my money |
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adaseb
Legendary
Offline
Activity: 3738
Merit: 1708
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March 29, 2018, 09:32:35 AM |
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Proceed with KYC within a week , still no money, and no one told me exact date for issuing withdraw, PD ignoring me on all communication channels, looks very bad... I can't understand reasons for delaying my payment except, if they simply do not want to pay me my 34 BTC...
Probably unless you are using some kinda exploit then you have no reason to fear. Somehow Primedice has been the leading site of this industry and they wont be risking their reputation for only 34 btc. Even they paid 1000+ btc to one exploiter in the past. All you gotta do is contacting them though but that wont really do any difference at all I've been aware of this user and an admin has been in direct contact via telegram. This isn't something a typical player would have to worry about, larger withdrawals have been going through without issue. This is a very unique situation and we cannot discuss details publicly at this moment but will as soon as possible. No one contacting me almost 3 weeks, and no explanation is given when I will have my money Before you sent the BTC over to Primedice, where did those BTC originate from? Because it seems you got flagged somehow by your deposits by taint analysis. Did you mix your funds before? Did you use some dark net website? |
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@ltra
Jr. Member
Offline
Activity: 46
Merit: 1
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March 29, 2018, 02:05:14 PM |
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I just tried to login after a few months on my account. But it says "try to contact support to recover your account" why is this happening??
username: klu
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panjul07
Legendary
Offline
Activity: 3458
Merit: 1350
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March 29, 2018, 03:00:39 PM |
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I just tried to login after a few months on my account. But it says "try to contact support to recover your account" why is this happening??
username: klu
It could be the same as above issue with RGBkey, your account is locked maybe because too many failed login attempts. I just tried to login to my account as well, but I get different error notification "unauthorized" while I'm so sure with my password. Should I request forgot password to fix this? |
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adaseb
Legendary
Offline
Activity: 3738
Merit: 1708
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March 29, 2018, 07:42:05 PM |
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I just tried to login after a few months on my account. But it says "try to contact support to recover your account" why is this happening??
username: klu
Depends how old the account is. If this is an account from like 2015 that you haven't used then those might be had too many login attempts from Bitcointalk forum. Many people out of laziness just reused the same password and got all their emails and other crypto assets stolen. The ones that were lucky and used a different password were ok but if there are too many login attempts the site will block it for your protection. Primedice isn't the only crypto service that does this. Many exchanges do this. Hence you are better off using a unique email and unique username for all the major Bitcoin services that you use to avoid this headache. |
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Xylber
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March 29, 2018, 09:19:58 PM |
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I just tried to login after a few months on my account. But it says "try to contact support to recover your account" why is this happening??
username: klu
It could be the same as above issue with RGBkey, your account is locked maybe because too many failed login attempts. I just tried to login to my account as well, but I get different error notification "unauthorized" while I'm so sure with my password. Should I request forgot password to fix this? Or just because the last login was too many weeks ago. Contact support, they will re-enable it |
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BALIK
Copper Member
Hero Member
Offline
Activity: 2058
Merit: 591
🍓 BALIK Never DM First
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March 30, 2018, 02:19:25 AM |
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I have the same problem as others, I've clear my browser yesterday and try to login in Primedice but I got unauthorized. I tried my all password but still got an unauthorized login? I've already contacted the support team I hope they will resolve this.
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eldrin
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March 30, 2018, 03:23:21 PM |
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I have the same problem as others, I've clear my browser yesterday and try to login in Primedice but I got unauthorized. I tried my all password but still got an unauthorized login? I've already contacted the support team I hope they will resolve this.
Hi, if you haven't logged in since March 7-8, due to the incident that time, you really need to contact Support to regain access on your account. And hopefully it was already resolved  |
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Real14Hero
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March 30, 2018, 06:52:54 PM |
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Proceed with KYC within a week , still no money, and no one told me exact date for issuing withdraw, PD ignoring me on all communication channels, looks very bad... I can't understand reasons for delaying my payment except, if they simply do not want to pay me my 34 BTC...
Probably unless you are using some kinda exploit then you have no reason to fear. Somehow Primedice has been the leading site of this industry and they wont be risking their reputation for only 34 btc. Even they paid 1000+ btc to one exploiter in the past. All you gotta do is contacting them though but that wont really do any difference at all I've been aware of this user and an admin has been in direct contact via telegram. This isn't something a typical player would have to worry about, larger withdrawals have been going through without issue. This is a very unique situation and we cannot discuss details publicly at this moment but will as soon as possible. My account was locked, how do I get it unlocked? I tried the on-site support form but got only errors. Username is the same as on here.
My account is also locked. Maybe this happened because nonkosher in from a new location from a new device. I talked to support and they asked me a set of question which I have answered and now support has asked me to wait as they have forwarded the issue to the administrators to unlock my account. Been a few days but nothing has been done. As far as I'm aware accounts are only temporarily locked after too many incorrect password attempts. Have you tried logging in after waiting a bit? PM me your username It was once locked for too many incorrect attempts, them I contacted support and got the account back. Now I am opening my account from a different location (nearly 600miles away from my normal location), and now it doesn't let me go in. Sent you the username in PM. |
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RGBKey
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March 30, 2018, 07:13:59 PM |
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For all the people quoting me, I've was able to recover my account with the assistance of Primedice support.
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zanazan
Newbie
Offline
Activity: 11
Merit: 2
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March 30, 2018, 08:32:22 PM |
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Proceed with KYC within a week , still no money, and no one told me exact date for issuing withdraw, PD ignoring me on all communication channels, looks very bad... I can't understand reasons for delaying my payment except, if they simply do not want to pay me my 34 BTC...
Probably unless you are using some kinda exploit then you have no reason to fear. Somehow Primedice has been the leading site of this industry and they wont be risking their reputation for only 34 btc. Even they paid 1000+ btc to one exploiter in the past. All you gotta do is contacting them though but that wont really do any difference at all I've been aware of this user and an admin has been in direct contact via telegram. This isn't something a typical player would have to worry about, larger withdrawals have been going through without issue. This is a very unique situation and we cannot discuss details publicly at this moment but will as soon as possible. No one contacting me almost 3 weeks, and no explanation is given when I will have my money Before you sent the BTC over to Primedice, where did those BTC originate from? Because it seems you got flagged somehow by your deposits by taint analysis. Did you mix your funds before? Did you use some dark net website? for sure this is not the case! |
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BALIK
Copper Member
Hero Member
Offline
Activity: 2058
Merit: 591
🍓 BALIK Never DM First
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March 31, 2018, 12:04:00 AM
Last edit: April 01, 2018, 01:01:20 AM by BALIK |
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I have the same problem as others, I've clear my browser yesterday and try to login in Primedice but I got unauthorized. I tried my all password but still got an unauthorized login? I've already contacted the support team I hope they will resolve this.
Hi, if you haven't logged in since March 7-8, due to the incident that time, you really need to contact Support to regain access on your account. And hopefully it was already resolved I already contact the support team and send a PM to Stunna but I still got no response? For all the people quoting me, I've was able to recover my account with the assistance of Primedice support.
Glad that you have already recovered your account. |
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@ltra
Jr. Member
Offline
Activity: 46
Merit: 1
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March 31, 2018, 02:58:52 AM |
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For all the people quoting me, I've was able to recover my account with the assistance of Primedice support.
Accounts weren't locked because you were trying with incorrect passwords. I hink they have locked all the accounts so that you can prove that you are the real owners of the account by providing some proofs. Idk why are they doing it. |
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chris200x9
Legendary
Offline
Activity: 1316
Merit: 1011
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March 31, 2018, 09:03:01 AM |
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For all the people quoting me, I've was able to recover my account with the assistance of Primedice support.
Accounts weren't locked because you were trying with incorrect passwords. I hink they have locked all the accounts so that you can prove that you are the real owners of the account by providing some proofs. Idk why are they doing it.As far as I'm aware accounts are only temporarily locked after too many incorrect password attempts. Have you tried logging in after waiting a bit? PM me your username
But why Stunna said that accounts are temporarily locked for too many incorrect password attempts? What kind of proofs you're talking about? Because RGBKey never mentioned anything about he provided any proofs to get back his account. Also, you said that all accounts are locked but my account is not locked yet. |
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