[ANN] Bitfury ASIC sales in EU and Europe

[rammy2k2]

come on .. not this one too ...

[Foofighter]

come on guys, i think punin is just a bit overwhelmed of the whole thing.
I dont think that his recently communication stop will influence the lead time of the products.

From the US forum i also heard that he stays in recent contact with the US reseller, but he just has got a few hundred questions which he cant handle anymore i think.

[BenTuras]

come on guys, i think punin is just a bit overwhelmed of the whole thing.
I dont think that his recently communication stop will influence the lead time of the products.

From the US forum i also heard that he stays in recent contact with the US reseller, but he just has got a few hundred questions which he cant handle anymore i think.

Friendly suggestion to Punin: Just say so here, and I'll understand.

[KNK]

Friendly suggestion to Punin: Just say so here, and we'll understand.

Based on my personal experience that's never the case and in fact is often the opposite - much more questions 'but why can't you just ...' and there are millions of people who know much better than yourself when and what to do.
For some 'he stays in recent contact with the US reseller' it is more than enough, for others 24h webcam (including his WC) won't be enough.
In my country we say 'do not put the cart before the horse' - give things the time they need to happen and don't ask for results before there could be any or you will be disappointed for nothing

[BenTuras]

Friendly suggestion to Punin: Just say so here, and we'll understand.

Based on my personal experience that's never the case and in fact is often the opposite - much more questions 'but why can't you just ...' and there are millions of people who know much better than yourself when and what to do.
For some 'he stays in recent contact with the US reseller' it is more than enough, for others 24h webcam (including his WC) won't be enough.
In my country we say 'do not put the cart before the horse' - give things the time they need to happen and don't ask for results before there could be any or you will be disappointed for nothing

Yeah, I should have only spoken for myself. So I corrected it into:

Friendly suggestion to Punin: Just say so here, and I'll understand.

[Trupik]

There is new option on the checkout page - "Direct Bank Transfer". Did anyone try it? I do not want to place any new orders, but I know others that will be interested (if it is SEPA or international transfer, which I'm not sure from the description)...

[Trupik]

There is new option on the checkout page - "Direct Bank Transfer". Did anyone try it? I do not want to place any new orders, but I know others that will be interested (if it is SEPA or international transfer, which I'm not sure from the description)...

Nevermind, I'll answer myself. My brother did try it, and he has been given enough information to make a successful SEPA transfer. There were not enough information to do international wire, but SEPA is possible. I consider this good news.

[punin]

Hi punin,

on the view order page (http://www.bitfurystrikesback.com/my-account/view-order/) only the 10 recent orders are listed ... If you made more then 10 orders you can't check the first ones anymore ...

anyway to fix this?

Thx.

I'm afraid this is a feature of Woocommerce. Don't worry, they're all still listed in the system.

[punin]

Hi,
sorry that im asking here, but the support dont answer me for weeks. Is it possible to pay via bank transfer from germany? i dont have any bitcoins yet and want to pay my order as soon as possible....

Yes, this is now possible. Just choose bank transfer as payment method.

[Gyrsur]

Hi,
sorry that im asking here, but the support dont answer me for weeks. Is it possible to pay via bank transfer from germany? i dont have any bitcoins yet and want to pay my order as soon as possible....

Yes, this is now possible. Just choose bank transfer as payment method.

nice to have you here! thank you very much!

unfortunetly for the international bank transfer a address is necesarry. is it possible to request a invoice from you where an address is mentioned?

[punin]

Can I order and collect in person ?

No. We cannot handle sales like this.

[punin]

400GH Miner Full Kit (October Delivery) - €7,500
25GH Miner Starter Kit (October Delivery) - €1,000
Bitfury 55nm ASIC H-Board (October Delivery) - €350

Startert kit (€1000) + 15 H Boards (15 x €350 = €5250) = €6250
It means, I save €1250 ?
What is the purpose of buying Full Kit?
 

OOPS! This means there was a mistake on the site. Happy days to all those who got theirs cheap. I'll change this.

[punin]

punin: is the contact form on the site functional? I wrote an inquiry about my paid order, and did not get any response. It's been 2 weeks and I'm beginning to worry...

It should be. I do get massive amount of mail and there's a lot going on, so I might have missed yours. What is your order # or what is the first 5 letters of your e-mail address?

[punin]

My Bank needs me to fill in the beneficiaries name and address. Name has been provided in the order receipt email (Niko Punin?), but no address.
Requested the address via contact form but reading here that they are not being replied to in a timely manner. Anyone here have the beneficiaries address?

request a invoice first. that how I would proceed.

I did request invoice 2 weeks ago, for my order that I paid in Bitcoin on 9th of July, 2013. No response.  
Edit: I also requested if it is possible to pay via international bank transfer, as I have customers, who would like to purchase hashing boards and rent my free slots in the starter kit.

I'm sorry about this and all others who have waited for replies. I get tons of mail, and some of it just gets buried as new pours in. I'll look into my backlog and get back to you.

[Foofighter]

thx punin, for finally taking the time here!

So just 1 question from me regarding August orders, will they be delayed or are we still in time with august deliverys?

[punin]

Well, there was this opportunity for an ASIC business to distinct itself from its most notable competitors (*cough* Avalon and BFL *cough*) by communicating clearly and in a predictable way. Sadly, this opportunity remains to be grasped by someone else.

I would not mind, if it takes 2 weeks to respond, as long, as I'm not treated differently from the others. If I'm just being ignored, then I don't see myself ordering anything else in the future from the company. I do not require complicated answers. Sticking to the simple facts would suffice, for example: "No, I cannot give you the invoice, as the new company does not exist yet.", or "No, there is no way that I can accept international bank wire at the moment.". After all the missed deadlines by other ASIC manufacturers, I understand if someone does not want to make promises about time-frames. But it would be nice, if the answer could include something like "Hit me again in 6 weeks time, as the situation may change".

I'm very sorry I have not been able to answer your questions in a timely manner! I'm on this now!

[punin]

thx punin, for finally taking the time here!

So just 1 question from me regarding August orders, will they be delayed or are we still in time with august deliverys?

We are still on track to deliver in august, but it's gonna be a push.

[punin]

Hi,
sorry that im asking here, but the support dont answer me for weeks. Is it possible to pay via bank transfer from germany? i dont have any bitcoins yet and want to pay my order as soon as possible....

Yes, this is now possible. Just choose bank transfer as payment method.

nice to have you here! thank you very much!

unfortunetly for the international bank transfer a address is necesarry. is it possible to request a invoice from you where an address is mentioned?

SEPA should not need this. Are you located in Europe?

[Gyrsur]

Hi,
sorry that im asking here, but the support dont answer me for weeks. Is it possible to pay via bank transfer from germany? i dont have any bitcoins yet and want to pay my order as soon as possible....

Yes, this is now possible. Just choose bank transfer as payment method.

nice to have you here! thank you very much!

unfortunetly for the international bank transfer a address is necesarry. is it possible to request a invoice from you where an address is mentioned?

SEPA should not need this. Are you located in Europe?

yes, but my bank (Postbank) denied to do a SEPA transfer outside from Germany via Online Banking!   guess they want to have the dues for international transfer.

my order number is #710 and #715. will put this into subject of email.

thank you very much!

[fractal02]

No more October H-Board ?