Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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December 20, 2013, 12:31:06 AM |
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I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?
Could anybody help me please? What browser do you use? I read in this thread that the Kraken website doesn't work that well with Firefox (though I don't have any issues myself). If you're using FF, try Chrome instead for Kraken, see if it helps. Also, make sure the files are of the appropriate type and size (see the instructions for tier 3). If you are still having trouble, please create a support ticket about it and PM me the ticket #.
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CybeRoky
Newbie
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Activity: 66
Merit: 0
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December 20, 2013, 08:24:06 AM |
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Kraken should make a number of short youtube videos explaining how to place orders via their platform.
yes that will be great! like they said especially for advanced view..
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MusX
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December 20, 2013, 09:08:18 AM |
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Kraken should make a number of short youtube videos explaining how to place orders via their platform.
yes that will be great! like they said especially for advanced view.. have you read kraken trading guide?
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CybeRoky
Newbie
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Activity: 66
Merit: 0
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December 20, 2013, 09:47:40 AM |
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Yes I am getting through.. but video instructions with tips are even better
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CybeRoky
Newbie
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Activity: 66
Merit: 0
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December 20, 2013, 12:21:04 PM |
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What is deposit fee for ripple? I've just deposit 100XRP for test and I get 50XRP to Kraken account. That's almost 1€ of fee if I am correct?
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ninjaboon
Legendary
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Activity: 2128
Merit: 1002
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December 20, 2013, 12:54:14 PM |
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Kraken should make a number of short youtube videos explaining how to place orders via their platform.
I'm working with Kraken, so I'll put this on my list. I totally agree that the advanced features are tricky to use. KISS, keep it simple "s"
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Loozik
Sr. Member
Offline
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
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December 20, 2013, 01:27:34 PM |
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Kraken should make a number of short youtube videos explaining how to place orders via their platform.
I'm working with Kraken, so I'll put this on my list. I totally agree that the advanced features are tricky to use. This might help: http://www.infinityfutures.com/videos.aspx
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Loozik
Sr. Member
Offline
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
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December 20, 2013, 02:30:17 PM |
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1. I have an account at Kraken (funded with EUR).
2. If I wanted to borrow BTC for the purpose of shorting it (assuming it is possible to short BTC with Kraken), how should I do it with the platform? What should I click, how to set things up? Can someone help me with this please?
3. I have a grandpa eyesight - a picture would be appreciated.
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Rannasha
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December 20, 2013, 04:19:01 PM |
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1. I have an account at Kraken (funded with EUR).
2. If I wanted to borrow BTC for the purpose of shorting it (assuming it is possible to short BTC with Kraken), how should I do it with the platform? What should I click, how to set things up? Can someone help me with this please?
3. I have a grandpa eyesight - a picture would be appreciated.
Margin trading and such are not enabled yet until volume picks up.
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P_Shep
Legendary
Offline
Activity: 1795
Merit: 1208
This is not OK.
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December 20, 2013, 06:09:05 PM |
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PDF verification documents upload, please
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Loozik
Sr. Member
Offline
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
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December 20, 2013, 06:41:45 PM |
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I'm working with Kraken, so I'll put this on my list. I totally agree that the advanced features are tricky to use.
Can you also put on the list the integration of Kraken data feed with this charting service: https://www.tradingview.com/The reason for this is: bitcoinwisdom only shows charts of two Kraken pairs, while tradingview would probably be happy to have all your pairs. This is only a guess based on the fact that they have all tradable symbols from the exchanges they already integrated (gox, btcchina, btc-e and bitstamp). This is the e-mail address of the guy from tradingview: https://bitcointalk.org/index.php?topic=248479.msg2649513#msg2649513 Just send him an e-mail and ask what he needs to hook your data. Can you do it? They are very fast. I needed BTCChina and they integrated within two days.
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HostFat
Staff
Legendary
Offline
Activity: 4256
Merit: 1208
I support freedom of choice
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December 20, 2013, 06:49:28 PM |
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What is deposit fee for ripple? I've just deposit 100XRP for test and I get 50XRP to Kraken account. That's almost 1€ of fee if I am correct?
https://www.kraken.com/u/funding/deposit?asset=XXRPRipple XRP Deposit
Deposit XRP to your account by sending them to the deposit address shown below. To help avoid mistakes in copying the info to your client, use the available buttons to either launch your client with the deposit info automatically entered, or select the address for copy + paste to your client. Always double-check to make sure the info copied correctly. Please note that we are not responsible for coins mistakenly sent to the wrong place. Don't exceed your daily or monthly funding limits. If you exceed the limits, your account will be frozen until you get verified for higher limits, or until the funds are returned to you. Address Setup Fee Ʀ50.00000
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Dargo
Legendary
Offline
Activity: 1820
Merit: 1000
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December 20, 2013, 08:07:00 PM |
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PDF verification documents upload, please File requirements are determined by some third party software we use, so we don't have the option of allowing PDF at this time.
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filchef
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December 20, 2013, 09:12:28 PM Last edit: December 20, 2013, 09:50:37 PM by filchef |
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What is deposit fee for ripple? I've just deposit 100XRP for test and I get 50XRP to Kraken account. That's almost 1€ of fee if I am correct?
https://www.kraken.com/u/funding/deposit?asset=XXRPRipple XRP Deposit
Deposit XRP to your account by sending them to the deposit address shown below. To help avoid mistakes in copying the info to your client, use the available buttons to either launch your client with the deposit info automatically entered, or select the address for copy + paste to your client. Always double-check to make sure the info copied correctly. Please note that we are not responsible for coins mistakenly sent to the wrong place. Don't exceed your daily or monthly funding limits. If you exceed the limits, your account will be frozen until you get verified for higher limits, or until the funds are returned to you. Address Setup Fee Ʀ50.00000 https://www.kraken.com/u/funding/deposit?asset=XXRP
404
Page Not Found
The page you requested doesn't exist or was recently moved.Where I can find all your Address Setup Fee for all cryptocurrency
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Loozik
Sr. Member
Offline
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
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December 20, 2013, 09:13:59 PM |
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Margin trading and such are not enabled yet until volume picks up.
Volume already picked up.
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RandomSeq
Newbie
Offline
Activity: 17
Merit: 0
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December 21, 2013, 05:41:48 AM |
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Having a Kraken demo account with some virtual funds thrown in would be a good chance to test a margin trading instead of waiting for a later grand opening.
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tbosman
Newbie
Offline
Activity: 34
Merit: 0
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December 21, 2013, 09:02:03 AM |
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What is deposit fee for ripple? I've just deposit 100XRP for test and I get 50XRP to Kraken account. That's almost 1€ of fee if I am correct?
https://www.kraken.com/u/funding/deposit?asset=XXRPRipple XRP Deposit
Deposit XRP to your account by sending them to the deposit address shown below. To help avoid mistakes in copying the info to your client, use the available buttons to either launch your client with the deposit info automatically entered, or select the address for copy + paste to your client. Always double-check to make sure the info copied correctly. Please note that we are not responsible for coins mistakenly sent to the wrong place. Don't exceed your daily or monthly funding limits. If you exceed the limits, your account will be frozen until you get verified for higher limits, or until the funds are returned to you. Address Setup Fee Ʀ50.00000 https://www.kraken.com/u/funding/deposit?asset=XXRP
404
Page Not Found
The page you requested doesn't exist or was recently moved.Where I can find all your Address Setup Fee for all cryptocurrency This setup fee stuff is native to ripple, nothing to do with Kraken. All the others are free as afaik, though ive never traded xvn so i don't know about that one.
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manfred
Legendary
Offline
Activity: 966
Merit: 1001
Energy is Wealth
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December 21, 2013, 07:36:47 PM |
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Why have you got XRP, XBT for Ripple and Bitcoin and LTC for Litecoin should't it not be XLT as well
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Taxidermista
Legendary
Offline
Activity: 1148
Merit: 1001
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December 21, 2013, 11:31:32 PM |
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I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?
Could anybody help me please? What browser do you use? I read in this thread that the Kraken website doesn't work that well with Firefox (though I don't have any issues myself). If you're using FF, try Chrome instead for Kraken, see if it helps. Fucking awesome... you were right, I tried Internet Explorer and everything went fine (I was using Firefox before). I can't believe someone is still using that software. Thank you for your help!
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Rannasha
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December 22, 2013, 05:53:41 PM Last edit: December 22, 2013, 07:52:33 PM by Rannasha |
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Bug report! My Monthly Withdrawal Limit just went negative. Didn't do anything special, just logged in to make a withdrawal. The system is now only allowing my to withdraw part of my funds for some reason. The whole list: Daily limit $0.00 / $20,000.00 Monthly limit -$90,893.78 / $100,000.00 Current balance €6,220.34 Withheld €0.00 Withheld (converted) $0.00 Maximum withdrawal €4,607.66 No idea why I can't withdraw the full 6.2K Euro. Even if you read the montly limit as a positive number, there's enough limit left to withdraw more than the indicated 4.6K. I have no open orders. edit: Ok, after withdrawing the 4.6K, the withdraw page now lets me withdraw the rest, so I did that. edit2: Just saw a post from another forum where someone is having this issue ( http://oi42.tinypic.com/2chtlld.jpg). What I noticed is that the ratio max_withdrawal / total_balance is the same (0.7407) for both me and the other guy. This may help you folks in tracking down the issue.
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