mo_mo
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March 27, 2014, 09:06:27 PM |
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Hi, Just wanted to share our experience on Bitmine. We placed an order last year, end september, upgraded the original order 2 times, got a coupon for 50% more hashing power (because it was not delivered on time) and lastly a compensation for the delay of the order (customer protection plan 10% per 10 days delay). In february we were thinking about asking the refund but I sticked with them. So what happened. we got them at the phone several times, mail many times, discussed the compensation and then we drove 8.5 hours to Camorino. Yes they do exist, they are real and they're human We were welcomed by Christian Anselmi and greeted by Giorgio and other staff. We discussed the current delays and as it seems they are not caused by them but by other companies having to deliver parts, some deliver in time but not the quantities agreed upon, causing delays to complete order. Others delivered to late, and others have delivered wrong parts, all this with the result that they have very painful delays. They're pushing out as much orders as they can, testing each machine and refunding people who ask for it and ofcourse are eligable for it. We saw the warehouse and they are working around the clock to deliver. Anyway: We stepped out 2 hours later with 4 Coindesks and now they're happily mining away For what it's worth to the waiting customers, they're really trying to fix this as soon as possible. Greetz, stoffg so when did you pick up your miners and how much CPP did they gave you?
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Stoffg
Newbie
Offline
Activity: 9
Merit: 0
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March 27, 2014, 09:24:20 PM |
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last week CPP 1/3 of original order
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mo_mo
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March 27, 2014, 09:27:17 PM |
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so total of 30% CPP?
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rick_ch
Newbie
Offline
Activity: 10
Merit: 0
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March 27, 2014, 11:08:00 PM |
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Hi, Just wanted to share our experience on Bitmine. We placed an order last year, end september, upgraded the original order 2 times, got a coupon for 50% more hashing power (because it was not delivered on time) and lastly a compensation for the delay of the order (customer protection plan 10% per 10 days delay). In february we were thinking about asking the refund but I sticked with them. So what happened. we got them at the phone several times, mail many times, discussed the compensation and then we drove 8.5 hours to Camorino. Yes they do exist, they are real and they're human We were welcomed by Christian Anselmi and greeted by Giorgio and other staff. We discussed the current delays and as it seems they are not caused by them but by other companies having to deliver parts, some deliver in time but not the quantities agreed upon, causing delays to complete order. Others delivered to late, and others have delivered wrong parts, all this with the result that they have very painful delays. They're pushing out as much orders as they can, testing each machine and refunding people who ask for it and ofcourse are eligable for it. We saw the warehouse and they are working around the clock to deliver. Anyway: We stepped out 2 hours later with 4 Coindesks and now they're happily mining away For what it's worth to the waiting customers, they're really trying to fix this as soon as possible. Greetz, stoffg idc why there are delays. i will never ROI my miner. its financially a complete disaster. fuck this bitcoin shit. wanna buy my miner? serious requests via pm.
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jseppeli
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March 28, 2014, 05:10:01 AM |
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the CPP is calculated with weekdays, not working days Smiley I have checked this with bitmine So eligible to have refund in beginning of may
jseppeli you mean weekends are calculated also? if yes then that is good news cos i will ask for a refund in the first day when i will be eligible. Thank you
Yes also weekends are taken into count Here is the answer I got when I asked which way they counted days Antonio (Bitmine AG) Mar 17 10:48
Hi, is calculated with week days.
Thanks for your interests in our products.
Danke für Ihr Interesse an unseren Produkten.
For any questions don't hesitate to contact us. In the meantime
Für Fragen sind wir jederzeit für Sie da.
Kind regards/MfG
Customer Service
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Soros Shorts
Donator
Legendary
Offline
Activity: 1617
Merit: 1012
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March 28, 2014, 05:24:14 AM |
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We stepped out 2 hours later with 4 Coindesks and now they're happily mining away Are they loud? Can you put them in an office area?
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erskPeter
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March 28, 2014, 06:25:49 AM |
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I have
5 CoinCraft Rig (January week 5 batch #2) 3 CoinCraft Rig (Shipping March 2 week) 4 CoinCraft Rig (Shipping March 2 week)
Anyone interested ?
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jegersmart
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March 28, 2014, 06:37:21 AM |
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so less than 1TH, a bit short of the 1.3 to 1.5TH Turbo mode......have you tried Turbo mode?
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Stoffg
Newbie
Offline
Activity: 9
Merit: 0
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March 28, 2014, 07:27:38 AM |
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yes they are loud not possible in an office environment, keep in mind that they need good cooling. the warmer they get the more heating they need, the morepower they consume. turbo mode works as listed, but more errors are generated during mining and power consumption is higher.
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baros008
Member
Offline
Activity: 78
Merit: 10
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March 28, 2014, 09:24:00 AM |
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HELP Somebody please make a backup of Rpi SD card and upload it somewhere. Support of Bitmine is useless, I mailed them a week ago and I still don't have answer regarding this problem.
My SD card is probably corrupted a this is what I get when I log to web interface:
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request. Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond cherrypy.response.body = self.handler() File "/mineros/web/mako_h.py", line 14, in __call__ env.update(self.next_handler()) File "/usr/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in __call__ return self.callable(*self.args, **self.kwargs) File "/mineros/web/auth.py", line 142, in login cherrypy.session.regenerate() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 91, in regenerate self.delete() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 163, in delete self._delete() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 263, in _delete del self.cache[self.id] KeyError: '00619a402a4766f5389200bc12872a007fcb2f54'
Powered by CherryPy 3.1.2
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silver71
Member
Offline
Activity: 101
Merit: 10
no avatar for now
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March 28, 2014, 09:38:54 AM |
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HELP Somebody please make a backup of Rpi SD card and upload it somewhere. Support of Bitmine is useless, I mailed them a week ago and I still don't have answer regarding this problem.
My SD card is probably corrupted a this is what I get when I log to web interface:
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request. Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond cherrypy.response.body = self.handler() File "/mineros/web/mako_h.py", line 14, in __call__ env.update(self.next_handler()) File "/usr/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in __call__ return self.callable(*self.args, **self.kwargs) File "/mineros/web/auth.py", line 142, in login cherrypy.session.regenerate() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 91, in regenerate self.delete() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 163, in delete self._delete() File "/usr/lib/python2.7/site-packages/cherrypy/lib/sessions.py", line 263, in _delete del self.cache[self.id] KeyError: '00619a402a4766f5389200bc12872a007fcb2f54'
Powered by CherryPy 3.1.2
For this specific reason, I asked Zefir if SD could be accessible from the front or back via extension cable, but SD is wearing out... So this one might have been mining for some time, and wearing out of SD is usual...ask for image, ask for permission to open the box, put new image on new SD-card and try...
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smart solutions from Tesla's home country...
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zefir
Donator
Hero Member
Offline
Activity: 919
Merit: 1000
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March 28, 2014, 11:28:49 AM |
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HELP
Please contact support@bitmine.ch for 1st level support. The support staffing was improved recently, response time should be quite good meanwhile.
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baros008
Member
Offline
Activity: 78
Merit: 10
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March 28, 2014, 01:34:13 PM |
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HELP
Please contact support@bitmine.ch for 1st level support. The support staffing was improved recently, response time should be quite good meanwhile. I already contacted support on 17.3. with this problem, second problem in this mail was refund of shipping paid twice (already promised to me in February). On 18.3. I got response from Antonio: Antonio (Bitmine AG) Mar 18 16:24
Dear Sir, I will have to communicate our credit team and I will let you know. Thank you for your patience.
No response since then, no mention of problem with software. On 25.3. I wrote personal message here to Giorgio Massarotto about this problem, no response till now.
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monsters4r
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March 28, 2014, 01:58:48 PM |
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--- APOM - Anti Pre-Order Movement ---
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Stoffg
Newbie
Offline
Activity: 9
Merit: 0
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March 28, 2014, 07:22:39 PM |
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I saw the same exception when I tried to login with a safari browser.
Chrome and Firefox were OK.
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Poloherb
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March 28, 2014, 07:42:28 PM |
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I saw the same exception when I tried to login with a safari browser.
Chrome and Firefox were OK.
I confirm on Firefox browser, work perfekt. On internet explorer MS errors
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giorgiomassa (OP)
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March 28, 2014, 08:49:08 PM Last edit: March 28, 2014, 10:39:16 PM by giorgiomassa |
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I saw the same exception when I tried to login with a safari browser.
Chrome and Firefox were OK.
I confirm on Firefox browser, work perfekt. On internet explorer MS errors Yes we are aware of the problem as it currently works only with firefox, we are releasing next week an updated firmware that fixes this and other minor issues. Thanks for reporting!
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Wolke
Legendary
Offline
Activity: 966
Merit: 1000
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March 28, 2014, 11:16:50 PM |
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I saw the same exception when I tried to login with a safari browser.
Chrome and Firefox were OK.
I confirm on Firefox browser, work perfekt. On internet explorer MS errors Yes we are aware of the problem as it currently works only with firefox, we are releasing next week an updated firmware that fixes this and other minor issues. Thanks for reporting! +1 thanks for the info
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sephtin
Newbie
Offline
Activity: 47
Merit: 0
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March 29, 2014, 05:46:05 AM |
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@giorgiomassa-As per above posts, there is a November order that is receiving his unit (Example: https://bitcointalk.org/index.php?topic=291141.msg5933671#msg5933671) I paid 34+BTC, confirmed payment on Sept. 12th, and **crickets** for me. I understand there are delays, but any chance you can explain why shipping is completely out of order? Or better yet, any chance it can be corrected? *Please!* If power supplies are the issue for Desks, I even offered to upgrade another module to break it into 2x 600s, and was denied... There has to be something that can be done to ship an order for someone who ordered 2 months ahead of where the queue appears to be... ?
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