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Question: What do you like most about CoinRoyale?
Provably Fair
Fast Deposit and Withdrawal
Fast and Smooth Game Play
Reputable and Trusted since 2013
Promotions, Tournaments and Bonuses
VIP Rebate Program

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Author Topic: 👑 CoinRoyale.com - Original Bitcoin Casino | Trusted Since 2013 ✔️  (Read 204590 times)
joclixx
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May 13, 2015, 06:21:37 PM
 #1121

i cant acces this site  Undecided
500 Internal Server Error
please fixed it admin

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panjul07
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May 13, 2015, 06:45:25 PM
 #1122

Just registered and made a small deposit few minutes ago.
Played video poker 4-5times, but the site got stuck suddenly. Tried to refresh but got 500 Internal Server.
Decided to open it in a new tab, but I could not login ? what's happen there?

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boopy265420
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May 13, 2015, 08:55:25 PM
 #1123

Anyone having connection problem or just me? Site is unavailable this  message is appearing and site is down.Any update from OP or may this is some scheduled maintenance ?
trafficolaa
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May 13, 2015, 08:58:04 PM
 #1124

Anyone having connection problem or just me? Site is unavailable this  message is appearing and site is down.Any update from OP or may this is some scheduled maintenance ?

yes i have same issue to access my account from last 3 days that downtime problem appear again and again much lagging there, i hope admin will get fixed that issue asap and will be back online very soon.
victorhing (OP)
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May 13, 2015, 09:32:15 PM
 #1125

Added to my website. I hope that OP likes the screenshot and description - if not, PM me Smiley

Beautiful. Thank you!

victorhing (OP)
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May 13, 2015, 09:36:43 PM
 #1126

i try first depo 0.001 and use code welcomebtc but i not get 100% bonus  Huh

You probably didn't roll it over. I'll walk you through the process thru PM if you have more questions.

So you mean your bonus is not instant added? But based on wagering like fortunejack casino's bonus? I see your payout is 0.01btc increment, does it mean when every 0.01X35 btc is wagered, players can get 0.01btc bonus which can be withdraw?

I think your bonus program is vague, on the first page it says it is instant bonus, so it should be added after depositing, but from your answer the bonus is like fortunejack and cloudbet's bonus, not added instant, but will be added after wagering.

Yeah. To be fair, we didn't mention anywhere about it's gonna be instant. But we're gonna update the page saying there's gonna be rollover in order to get the bonus.

victorhing (OP)
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May 13, 2015, 09:41:20 PM
 #1127

Yeah, sorry guys if you weren't able to access the site or experienced partial downtime in the past 3 days.

There were a few things that happened at the SAME TIME in the past 3 days. Our server experienced some hardware failure and they had to replace the power supply unit; getting DDOS; and just today, we had to move the HDD to a different server due to disk controller/chassis failure.

Currently the site is up but our engineers are still tweaking some configuration so everything works properly.

victorhing (OP)
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May 14, 2015, 12:08:30 AM
 #1128

Hey all,

Our site is back up and fully operational Smiley

joclixx
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May 14, 2015, 12:34:28 AM
 #1129

Hey all,

Our site is back up and fully operational Smiley
nice Wink
i want try play again ^^

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panjul07
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May 14, 2015, 02:33:34 AM
 #1130

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?


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victorhing (OP)
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May 14, 2015, 05:38:05 AM
 #1131

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

panjul07
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May 14, 2015, 05:59:05 AM
 #1132

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs

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Droganson
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May 14, 2015, 07:58:25 AM
 #1133

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs


For security reasons, I suggest emailing victorhing at admin@coinroyale.com instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!
panjul07
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May 14, 2015, 02:08:05 PM
 #1134

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs


For security reasons, I suggest emailing victorhing at admin@coinroyale.com instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait.... Smiley

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victorhing (OP)
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May 14, 2015, 10:31:02 PM
 #1135

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs


For security reasons, I suggest emailing victorhing at admin@coinroyale.com instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait.... Smiley

Hey Panjul,

We've fixed your issues (I've also updated you on your email address along with some comps) Smiley

panjul07
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May 15, 2015, 01:16:43 AM
 #1136

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs


For security reasons, I suggest emailing victorhing at admin@coinroyale.com instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait.... Smiley

Hey Panjul,

We've fixed your issues (I've also updated you on your email address along with some comps) Smiley

Hey Victor,

Just woke up and open my account, a little bit shocked because my balance is multiplied many times.   Shocked
Then I read your email and I know that you give me some comps.  And yes, my issue is fixed  now and I can play all the games as well.
Thanks for the fix and for the great comps. I'll try to get more profit in your site and hope there will be no more issues in the future.  Wink
Always keep on your great service and wish all the best on your project.

Cheers...




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shulio
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May 15, 2015, 12:04:12 PM
 #1137

Victor is a man of his words  Grin. Victor thanks for the comps for the bug that I submit to you. I have send you in PM for another bug that I found weird while playing blackjack again and please add the wagering contribution for the rollover requirement victor. Thanks
joclixx
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May 15, 2015, 05:56:08 PM
 #1138

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

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arallmuus
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May 15, 2015, 06:02:04 PM
 #1139

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

at this page https://coinroyale.com/account/bonus and enter the code below

Code:
WELCOMEBTC

You will then need to wager your initial deposit for 35x to get it. For your case, you will need to wager atleast 0.035 BTC before you can get the 100 % bonus.

It is not mentioned at the page that it will be instant though so I think it is not missleading just actually lack of information especially the wagering contribution since the wagering contribution of BlackJack and Video Poker will be different because if it is the same then it would be pretty easy to complete it

 
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victorhing (OP)
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May 15, 2015, 09:10:43 PM
 #1140

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

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