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Question: What game should we use for our next promotion?
Dice - 9 (27.3%)
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Baccarat - 2 (6.1%)
Blackjack - 6 (18.2%)
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Author Topic: COINROYALE.COM • Provably Fair • 1 BTC Bonus • 10% Casino Rebate  (Read 149705 times)
panjul07
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May 15, 2015, 01:16:43 AM
 #1141

Hey all,

Our site is back up and fully operational Smiley

I think it is not fully operational yet, now my problem  is that I can't play. Always get this message "Your deposit need at least 1confirmation before you can start playing". In fact, I've played videopoker 4-5times before the downtime yesterday and my deposit has 64confirmations now. So, whats wrong?

Can you PM me your account name and I'll look into it more? Or you could email me at admin@coinroyale.com as well.

my account name is the same with my username in this forum (panjul07)
Wondering, are there any other players got the same issue?
Here some screenshots on my issue :

http://prntscr.com/750bni
http://prntscr.com/750b42

confirmed deposit : http://prntscr.com/750bxs


For security reasons, I suggest emailing victorhing at admin@coinroyale.com instead. Never can trust people nowadays. Not even me! Ensure the email address is right by visiting the site. Good luck!

Thanks for the suggestion, I've sent them an email regarding to this issue 5hours ago but no reply yet (maybe they are busy on other things)
And its been more than 10hours I can't play on this site because the issue, its kinda annoying because this is my first day to play here.
But I hope they will reply and resolve it asap, so I'll wait.... Smiley

Hey Panjul,

We've fixed your issues (I've also updated you on your email address along with some comps) Smiley

Hey Victor,

Just woke up and open my account, a little bit shocked because my balance is multiplied many times.   Shocked
Then I read your email and I know that you give me some comps.  And yes, my issue is fixed  now and I can play all the games as well.
Thanks for the fix and for the great comps. I'll try to get more profit in your site and hope there will be no more issues in the future.  Wink
Always keep on your great service and wish all the best on your project.

Cheers...




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May 15, 2015, 12:04:12 PM
 #1142

Victor is a man of his words  Grin. Victor thanks for the comps for the bug that I submit to you. I have send you in PM for another bug that I found weird while playing blackjack again and please add the wagering contribution for the rollover requirement victor. Thanks

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joclixx
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May 15, 2015, 05:56:08 PM
 #1143

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

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arallmuus
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May 15, 2015, 06:02:04 PM
 #1144

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

at this page https://coinroyale.com/account/bonus and enter the code below

Code:
WELCOMEBTC

You will then need to wager your initial deposit for 35x to get it. For your case, you will need to wager atleast 0.035 BTC before you can get the 100 % bonus.

It is not mentioned at the page that it will be instant though so I think it is not missleading just actually lack of information especially the wagering contribution since the wagering contribution of BlackJack and Video Poker will be different because if it is the same then it would be pretty easy to complete it
victorhing
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May 15, 2015, 09:10:43 PM
 #1145

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

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May 15, 2015, 09:15:17 PM
 #1146

Victor is a man of his words  Grin. Victor thanks for the comps for the bug that I submit to you. I have send you in PM for another bug that I found weird while playing blackjack again and please add the wagering contribution for the rollover requirement victor. Thanks

Got it. Thanks for your feedback that's awesome.

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May 15, 2015, 09:24:58 PM
 #1147

i not understand about 100% bonus=="
i never get it, where can i look my stat wager?
my first depo 0.001 but i never get bonus=="
itry depo again 0.001 and 0.002 (bust all)nothing bonus

I hope I clear things up with my previous message. I've also reply your PM to explain more.

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May 15, 2015, 09:59:30 PM
 #1148

Damn i really like the casino site that can play in mobile like urs here Smiley

I try with free credits

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May 16, 2015, 02:45:16 AM
 #1149

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

So blackjack, slots, baccarat and video poker contributes 100% of 35X rollover? Hmm, it is a great decision.

I think the 100% deposit bonus will attract more players to your site.  Grin
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May 16, 2015, 03:48:51 AM
 #1150

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

So blackjack, slots, baccarat and video poker contributes 100% of 35X rollover? Hmm, it is a great decision.

I think the 100% deposit bonus will attract more players to your site.  Grin


yeah i think for 35x rollover and 100% contributes per bet, it's fair for 100 % deposit bonus.
but we need know,  minimum for take 100 % deposit bonus

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May 16, 2015, 03:16:52 PM
 #1151

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

You terms says cashout needs 35X rollover, but you said your bonus is not instantly added, it is added after wagering, for example, I deposited 1btc I can get 0.01btc bonus if I have wagered 0.35btc. So we can cashout a few bonus after we get the bonus right?

Your bonus is not general 100% deposit bonus, which is instant added, but like fortunejack bonus.
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May 16, 2015, 03:41:18 PM
 #1152

but we need know,  minimum for take 100 % deposit bonus

It doesnt actually matter though because no one will be depositing 1 or 10 satoshis to get the 100 % deposit bonus but making the maximum 100 % deposit bonus that could be obtain is actually good enough already. Mosts sites implement a minimum of 0.001 BTC for deposits bonus, I though CoinRoyale should be at that amount too

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

You terms says cashout needs 35X rollover, but you said your bonus is not instantly added, it is added after wagering, for example, I deposited 1btc I can get 0.01btc bonus if I have wagered 0.35btc. So we can cashout a few bonus after we get the bonus right?

Your bonus is not general 100% deposit bonus, which is instant added, but like fortunejack bonus.

You are right, but actually this is just about a simple wrong sentences that might twist the real meaning of how to get the deposit bonus. Victor could easily solve this misunderstanding by changing the words into

Code:
You'll need 35x rollover of your deposits to get the 100 % deposit bonus which will be release partially within the wagering process

P.S : someone may want to propose a new sentences about this terms though
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May 16, 2015, 09:25:43 PM
 #1153

but we need know,  minimum for take 100 % deposit bonus

It doesnt actually matter though because no one will be depositing 1 or 10 satoshis to get the 100 % deposit bonus but making the maximum 100 % deposit bonus that could be obtain is actually good enough already. Mosts sites implement a minimum of 0.001 BTC for deposits bonus, I though CoinRoyale should be at that amount too

Yup. That's correct. We didn't make it clear enough to include them when we launch. We have put up a FAQ and also a bonus code detail page yesterday with more information to clear things up. Here's the recap of the bonus program:

- You'll need 35x rollover to get 100% deposit bonus. This is up to 1 BTC.
- Dice and Roulette are not counted towards rollover. Only Blackjack, Slots, Baccarat, Video Poker are counted.
- The wagering contribution for Blackjack, Slots, Baccarat and Video Poker are the same (for now).

Feel free to clear things up with me and ask as many questions as you need. I'll put more FAQ and informations in as we go.

You terms says cashout needs 35X rollover, but you said your bonus is not instantly added, it is added after wagering, for example, I deposited 1btc I can get 0.01btc bonus if I have wagered 0.35btc. So we can cashout a few bonus after we get the bonus right?

Your bonus is not general 100% deposit bonus, which is instant added, but like fortunejack bonus.

You are right, but actually this is just about a simple wrong sentences that might twist the real meaning of how to get the deposit bonus. Victor could easily solve this misunderstanding by changing the words into

Code:
You'll need 35x rollover of your deposits to get the 100 % deposit bonus which will be release partially within the wagering process

P.S : someone may want to propose a new sentences about this terms though

This is great. We'll add this to our site shortly. Ping me your account name as well Smiley

meadbit
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May 17, 2015, 09:00:23 PM
 #1154

Having issues with playing.  Made a deposit and it has multiple confirmations, but unable to play as I am getting the message about needed at least 1 confirmation.  Posting here in case others are having the same issue.  I already sent a message to admin@coinroyale.com.
panjul07
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May 17, 2015, 10:02:03 PM
 #1155

Having issues with playing.  Made a deposit and it has multiple confirmations, but unable to play as I am getting the message about needed at least 1 confirmation.  Posting here in case others are having the same issue.  I already sent a message to admin@coinroyale.com.

I had the same issue few days ago, and they resolved it and even gave me some comps Smiley
So all you need is just to wait, they will resolve it as soon as possible.

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joksim299
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May 18, 2015, 01:28:31 AM
 #1156

Having issues with playing.  Made a deposit and it has multiple confirmations, but unable to play as I am getting the message about needed at least 1 confirmation.  Posting here in case others are having the same issue.  I already sent a message to admin@coinroyale.com.

I had the same issue few days ago, and they resolved it and even gave me some comps Smiley
So all you need is just to wait, they will resolve it as soon as possible.

Sometimes log in/out help

victorhing
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May 18, 2015, 04:22:33 AM
 #1157

Having issues with playing.  Made a deposit and it has multiple confirmations, but unable to play as I am getting the message about needed at least 1 confirmation.  Posting here in case others are having the same issue.  I already sent a message to admin@coinroyale.com.

Thanks. I got your email (but having trouble locating your account with your email address). It's a small bug on our end on accounts. Once I got your account name thru email (I've replied to you), I'll make sure your problem get fixed and your account get properly comped due to this issue.

firecasey
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May 26, 2015, 04:11:41 PM
 #1158

I've wagered well over 100btc here; never got a single comp.
victorhing
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June 01, 2015, 09:45:33 PM
 #1159

I've wagered well over 100btc here; never got a single comp.

Hey Casey,

How's it going? Well, we only comped players if they suffered some losses. Last time I checked, you were up by a lot, no? Smiley

Anyway, you are welcome to use our 100% Deposit Bonus coupon code we have on the front page right now.

rx2
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June 02, 2015, 01:49:54 PM
 #1160

Anybody else not able to play? I deposit bitcoin and have confirmations but they still show as pending in casino.
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