victorhing (OP)
Legendary
 Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 17, 2014, 12:21:57 AM |
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Hi guys,
We're doing our server maintenance right now. Sorry about all the deposit issues (we are fixing them right now) and rest assured, all those who got affected will be properly comped. This will all be solved within an hour or so. I'll keep you guys updated here.
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 17, 2014, 01:03:25 AM |
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Deposited 0.25 BTC and it has not credited despite having A LOT of confirmations. Where is victorhing? He is usually the image of customer service.
I have the same issue. Sent around 0.87btc last night and it has many confirmations, but it's not credited to the account. I have sent an email but no word yet. They are usually very good at responding. Maybe there is some sort of glitch on the website that they are working through. Hey g27wr, Yup. We fixed it (and replied your email as well). Sorry about the trouble. All of your deposits should be in your account now (along with some comps too). |
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 17, 2014, 01:04:32 AM |
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Deposited 0.25 BTC and it has not credited despite having A LOT of confirmations. Where is victorhing? He is usually the image of customer service.
Sorry about that, man. Hopefully I've comped you properly for all the troubles  Our tech team have also made sure the same server issue won't happen in the future again. |
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Rulishix
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December 17, 2014, 02:28:04 AM |
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Everything resolved as expected. Very satisfying conclusion. Thanks to victorhing and the coinroyale team! Much love!
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joksim299
Legendary
Offline
Activity: 2198
Merit: 1014
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December 17, 2014, 12:50:51 PM |
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Everything resolved and also received bonus for waiting. Great spport!
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hiveman
Newbie
Offline
Activity: 3
Merit: 0
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December 22, 2014, 02:56:26 AM |
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Requested a withdrawal four hours ago. Still completely unconfirmed. Any reason as to why?
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 22, 2014, 03:20:16 AM |
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Requested a withdrawal four hours ago. Still completely unconfirmed. Any reason as to why?
Hi hiveman, It seemed that the withdrawal is successful. It's just that the bitcoin network is slow on confirming that transaction. It's out of our control, so pllease give it more time, should be confirming soon. |
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hiveman
Newbie
Offline
Activity: 3
Merit: 0
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December 22, 2014, 03:27:20 AM |
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Sounds good, thank you!
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fox19891989
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December 22, 2014, 04:24:59 AM |
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watch it, it seems a good and interesting site.
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hiveman
Newbie
Offline
Activity: 3
Merit: 0
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December 22, 2014, 04:48:00 AM |
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Took a while, but transaction confirmed. Thanks!
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 22, 2014, 09:28:23 PM |
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Took a while, but transaction confirmed. Thanks!
Good to hear that! |
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ukyo_shiranui
Newbie
Offline
Activity: 2
Merit: 0
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December 24, 2014, 07:19:54 PM |
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I would love to see deposit and withdrawal history on Account section.
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ukyo_shiranui
Newbie
Offline
Activity: 2
Merit: 0
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December 24, 2014, 11:42:42 PM |
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do you have a maximum bet amount? What is the biggest payout coinroyale.com have made and/or withdrawal?
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 26, 2014, 11:49:05 PM |
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I would love to see deposit and withdrawal history on Account section.
It's under development (soon to be done). I'll PM you about the progress. |
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 29, 2014, 06:36:57 AM |
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do you have a maximum bet amount? What is the biggest payout coinroyale.com have made and/or withdrawal?
Our max bet differs for each game (you can find it under the "Rules" section on the game table). For example, currently our Blackjack max bet is set to 0.5 BTC. I don't remember the biggest payout we made (I could look it up for you) but we consistently have customers withdrawing 10 - 20 BTC each time. |
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virtapayseller666
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December 29, 2014, 07:09:37 AM |
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I like the Slots Games win win and loss it seems a good and interesting site
I will try this site
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 29, 2014, 10:54:04 PM |
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I like the Slots Games win win and loss it seems a good and interesting site
I will try this site
Sounds good. Let me know what you think afterwards |
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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December 31, 2014, 02:53:46 AM |
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I would love to see deposit and withdrawal history on Account section.
Transactions history is live on all accounts now. All players can now see the recent transactions (deposits/withdrawals) from their deposit/withdrawal page. |
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GeorgeFeb
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January 13, 2015, 07:06:05 PM |
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Hey, I can't go on site, seems it doesn't work?
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elephantas1
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January 13, 2015, 07:41:41 PM |
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it doesnt work i was trying to access it with different browsers
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