Heloumajd
Newbie
Offline
Activity: 5
Merit: 0
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March 26, 2016, 10:17:01 AM |
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Slip bet PENDING and WAITING like idiot for more than 48 hours is too much! Isn't it? ? And the funny point that you ignore me too. How should I feel now? robbed?
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Pro Gamers
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March 26, 2016, 11:41:05 AM |
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Slip bet PENDING and WAITING like idiot for more than 48 hours is too much! Isn't it? ? And the funny point that you ignore me too. How should I feel now? robbed? It happened as always but they managed to fix each and yours has no exception but how many more hours you have to wait is i dunno know
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Heloumajd
Newbie
Offline
Activity: 5
Merit: 0
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March 26, 2016, 01:52:13 PM |
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Slip bet PENDING and WAITING like idiot for more than 48 hours is too much! Isn't it? ? And the funny point that you ignore me too. How should I feel now? robbed? It happened as always but they managed to fix each and yours has no exception but how many more hours you have to wait is i dunno know Man I'm still waiting for more than 55 hours and still counting!!! And the stressful point that they dont answer and keep ignoring me.. It's really not nice.. It feels so bad!!!! Disappointed!!!
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Babayega31
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March 27, 2016, 01:48:58 AM |
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yeah too many issue right now.. and i have void bet win after 10 settled win, i got cancelled with nothing againts rules. AFTER SETTLED WIN ( no suspened match,no incident just normal game and u cancelled my slip. and retract my balance reply my email!! all u said just sent email tu support and i already did that many times!!
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sbrzol
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March 27, 2016, 10:38:49 AM |
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bet placemet in Ie11 still does not work (i cleared all data, login, try to place, so i went back this time to firefox, i have to always login/logout clear cache and change browser to be able to place a bet chrome/firefox,ie) As I see cloudbet started limiting thrir users or me while i can see max stake: 2.573 BTC i could place only 0.5 BTC because if i gave higher stake i got "Please reduce your stake and try again." Earlier cloudbet adjusted the stake to max stake but now you have to figure out what is your max stake ( for example typing: 1.0, 0.9, 0.8, 0.7 ,0.6, 0.5 and click to place button ) If you try to place another bet on the same market you will get the same error: "Please reduce your stake and try again." You have to reduce your stake below 0.03 BTC to be able to place another bet on the same market . Earlier in this case you got other type of error: you have already placed a bet on this market so we removed it from your betslip . So you could not place another bet on the same market , now you can under 0.03 BTC (or perhaps you could place earlier too if you used other browser with cleared cache/cookie) basketball VTB United League price: 1.85 Max stake: 0.931 BTC (you get it in a tooltip if you keep your mouse pointer on the price ) I tried to place a bet 0.5 BTC "Please reduce your stake and try again." 0.4 BTC "Please reduce your stake and try again." 0.3 BTC "Please reduce your stake and try again." 0.2 BTC "Please reduce your stake and try again." 0.1 BTC "Please reduce your stake and try again." 0.05 BTC accepted nice limits I tried to place 2 bets yesterday , 1 bet today , non of them was accepted "Please reduce your stake and try again." 0.1 BTC was too high , ,my limit is near 0.01-0.05 BTC
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raysofrosa
Newbie
Offline
Activity: 10
Merit: 0
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March 27, 2016, 10:56:28 AM |
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Hi there
Thanks for your messages.
We do not manually review bitcoin withdrawal address (nor do we ever claim to do this), as correct practice is to use each wallet address for a single transaction.
In your case, you requested a withdrawal to a valid bitcoin address, which we processed instantly. You only contacted our support after your withdrawal had already been broadcasted to the blockchain. I appreciate our support staff said they would look into it, but the transaction was already broadcast and funds already sent and therefore unfortunately we were not able to help you at all. Furthermore, we see that the funds have now been spent from the address it was sent to. I can also see that the address was only used for the first time 24 hours prior. Additionally, I can see that you have made successful deposits and withdrawals to your Cloudbet account since then. Therefore, I suggest you contact your wallet service provider to see if they can help you.
I am sorry we cannot be of more help to you. Thanks you for your understanding.
Best regards, Cloudbet
You guys still have not contacted me through email, pm, or here about my missing bonuses.
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tonyq
Legendary
Offline
Activity: 879
Merit: 1001
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March 27, 2016, 04:03:13 PM |
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What has happened to the bar that tells me how many points until the next release of my bonus payment from original joining deposit? It was there up until yesterday.
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LFC_Bitcoin
Legendary
Offline
Activity: 3710
Merit: 10436
#1 VIP Crypto Casino
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March 29, 2016, 12:55:16 PM |
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yeah too many issue right now.. and i have void bet win after 10 settled win, i got cancelled with nothing againts rules. AFTER SETTLED WIN ( no suspened match,no incident just normal game and u cancelled my slip. and retract my balance reply my email!! all u said just sent email tu support and i already did that many times!! 5 Days and no response. even the other member doesnt care anymore You don't have any proof, no screenshot, no bet ID or transaction. There's nothing anybody here can do for you. Start a scam accusation if you want in the relevent part of this forum but if you have no proof you'll likely get shot down. Here you go any way - https://bitcointalk.org/index.php?board=83.0
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Babayega31
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March 29, 2016, 04:31:29 PM |
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yeah too many issue right now.. and i have void bet win after 10 settled win, i got cancelled with nothing againts rules. AFTER SETTLED WIN ( no suspened match,no incident just normal game and u cancelled my slip. and retract my balance reply my email!! all u said just sent email tu support and i already did that many times!! 5 Days and no response. even the other member doesnt care anymore You don't have any proof, no screenshot, no bet ID or transaction. There's nothing anybody here can do for you. Start a scam accusation if you want in the relevent part of this forum but if you have no proof you'll likely get shot down. Here you go any way - https://bitcointalk.org/index.php?board=83.0well i sent them on email.. you want to proof. okay you got it. bet id : 1917580 Zalaegerszegi TE V NK Rudar Velenje, i Bet over 0.5 halftime when time is 6min. stake is 0.036 with odd 1.55 and then goal happens in minutes aroud 15-17. and total half time is 2-1. my slip has settled and i got my balance back 0.056. i spent it on another match etc. suddenly after 10-15 min i loss my balance and its make me confuse so ichecked my bet history, i think my another bet is lose and i realized the status of this match has changed "cancelled" so i email their support, and the funny when u reply my post they reply my email after 5days LOL they said : " the bets cancelled because incorrect odd and refer to specifically "human error/system problems" " the problem is : 1. the cancelled after settled my slip and retract my balance, how if at the time i cash out all my balance?? they will begging to sent it back or they will cut in another deposit LOL, maybe i got negative balance. 2. when the reason "human error/system problems" its make me unsecured coz they can void my slip anytime use that reason, they must take responsibility for they failure system or maybe compensation unless the mistake from the member (cheat,fraud or anything to cheat the system) so im out from cloudbet. its no doubt cloudbet its legit after 2 years i play in cloudbet but i dont trust it anymore. and no need for start scam acussation. only share my problem here. sorry for bad english.
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sbrzol
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March 30, 2016, 08:08:14 PM |
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bet placemet in Ie11 still does not work (i cleared all data, login, try to place, so i went back this time to firefox, i have to always login/logout clear cache and change browser to be able to place a bet chrome/firefox,ie) As I see cloudbet started limiting thrir users or me while i can see max stake: 2.573 BTC i could place only 0.5 BTC because if i gave higher stake i got "Please reduce your stake and try again." Earlier cloudbet adjusted the stake to max stake but now you have to figure out what is your max stake ( for example typing: 1.0, 0.9, 0.8, 0.7 ,0.6, 0.5 and click to place button ) If you try to place another bet on the same market you will get the same error: "Please reduce your stake and try again." You have to reduce your stake below 0.03 BTC to be able to place another bet on the same market . Earlier in this case you got other type of error: you have already placed a bet on this market so we removed it from your betslip . So you could not place another bet on the same market , now you can under 0.03 BTC (or perhaps you could place earlier too if you used other browser with cleared cache/cookie) basketball VTB United League price: 1.85 Max stake: 0.931 BTC (you get it in a tooltip if you keep your mouse pointer on the price ) I tried to place a bet 0.5 BTC "Please reduce your stake and try again." 0.4 BTC "Please reduce your stake and try again." 0.3 BTC "Please reduce your stake and try again." 0.2 BTC "Please reduce your stake and try again." 0.1 BTC "Please reduce your stake and try again." 0.05 BTC accepted nice limits I tried to place 2 bets yesterday , 1 bet today , non of them was accepted "Please reduce your stake and try again." 0.1 BTC was too high , ,my limit is near 0.01-0.05 BTC cloudbet suxxx i always got this error
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raysofrosa
Newbie
Offline
Activity: 10
Merit: 0
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March 31, 2016, 01:29:09 PM Last edit: March 31, 2016, 07:48:48 PM by raysofrosa |
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Still no response here nor through email.
EDIT:
It seems the chances for slots have been drastically lowered. I've lost a total of 6+btc from what I see in March. I barely got any bonus games and even then they dont payout like before.
Before at the least they had enough chances to recover close to what was deposited.
Now its a blessing to get 10% back.
Not mentioning the facts that Im owed 2 bonus games on sperate games for .02 at max bet and so on
Considering what I read about members also trying to bet on games getting bets pushed down + members payouts getting reduced ratios, it seems pretty shady once again that cloudbet is doing this purposely
I started on cloudbet when there was a lot of negative reviews and posts similar to whats happening right now but it seemed to payout/play fairly however now its just complete BS.
They keep removing and adding the jackpot slots (what a surprise its after bonus games arent credited), bets on games are lowered payouts, etc
Seems like before they kept the amount loss in slots on recorded to continue n but now it seems everything is reset after closed.
I find it odd that they keep having issues like this.
I recommend people to stop using their site until they respond, fix, and credit users back for this crap.
I know after today I will never play on this site again unless I see a fair adjustment to everything including my missing bonus games.
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forzendiablo
Legendary
Offline
Activity: 1526
Merit: 1000
the grandpa of cryptos
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April 01, 2016, 01:07:22 AM |
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im not gettign my credits from dashboard too.
whats going on?
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yolo
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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April 02, 2016, 10:04:28 AM |
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Deposit still not recived after 70 confirmation! Please check it!!!
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Pro Gamers
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April 02, 2016, 10:33:02 AM |
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Deposit still not recived after 70 confirmation! Please check it!!!
That not usual did you check if you sent to the right address? If yes the address seems to be fake.
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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April 02, 2016, 10:46:52 AM |
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Deposit still not recived after 70 confirmation! Please check it!!!
That not usual did you check if you sent to the right address? If yes the address seems to be fake. yes of course address is right
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IIpeBeD_MeDBeD
Legendary
Offline
Activity: 1386
Merit: 1002
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April 02, 2016, 11:04:23 AM |
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Deposit still not recived after 70 confirmation! Please check it!!!
That not usual did you check if you sent to the right address? If yes the address seems to be fake. yes of course address is right deposit was recived
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Pro Gamers
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April 02, 2016, 03:29:14 PM |
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Deposit still not recived after 70 confirmation! Please check it!!!
That not usual did you check if you sent to the right address? If yes the address seems to be fake. yes of course address is right deposit was recived Good to hear that dude althought it took your deposit 70+ confirmation to arrive and that sucks
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sbrzol
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April 04, 2016, 04:10:15 PM Last edit: April 04, 2016, 04:34:31 PM by sbrzol |
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1st quarter total : stake under 0.3 BTC The request has timed out. If this problem persists, please contact support@cloudbet.com with this error code: KNIRQRQN. The request has timed out. If this problem persists, please contact support@cloudbet.com with this error code: ATCJCAZP. another pearl: GAME HANDICAP Bolelli, Simone +2 1.93 Daniel, Taro -2 1.88 Hide alternate lines Bolelli, Simone +1 1.77 Daniel, Taro -1 2.00 Bolelli, Simone +1.5 1.8 Daniel, Taro -1.5 1.94 Bolelli, Simone +2.5 2.0 Daniel, Taro -2.5 1.79 Bolelli, Simone +3 2.1 Daniel, Taro -3 1.66 if you cant see: Bolelli, Simone +3 2.1 Daniel, Taro -1 2.00 Of course you cant place any bet on these markets but cloudbet does not remove them (while other sites removes some (fast changing) lines/markets , cloudbet keeps them on their site but you cannot place any bet on them)
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unusualfacts30
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April 05, 2016, 05:51:08 AM Last edit: April 06, 2016, 02:58:07 AM by unusualfacts30 |
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just for FYI, Your website is goddamn slow when it comes to depositing money. I've used other websites and deposit goes through in less than 5 minutes but on your website I have to wait for 3 confirmations which is really uncool when my favorite game is about to start in less than an hour. Do you really think you're going to attract users with this kind of delay?
User deposit, it should show in their account as soon as system sees it in blockchain. They shouldn't have to wait for 30 minutes just to place a bet. You deposit, you place a bet and when system sees bitcoin it just adds it to user's account. It's just numbers. You can let them place a bet even when system says "it's processing deposit", it'll make things faster for everyone and everyone will be happy. All casino sites do it.
good luck.
Edit: deposit came through after waiting for 25 minutes.
Good lord, what a garbage website. After using it for one bet (which I won) I swear I'm never coming back to this website again. There is delay on everything. Deposit comes too late, site gives an error while placing a bet, winning doesn't show in your deposit right away (takes 20 minutes before it shows that you won) reading FA
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ChiefCDS
Newbie
Offline
Activity: 8
Merit: 0
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April 05, 2016, 06:24:22 PM |
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Hello,
After making two bets today, Cloudbet deducted much more money/Bitcoin from my balance than what I risked with my bets. So, as of now, CloudBet has taken Bitcoin from me for no reason. I have sent an email to customer support asking why this would happen and for it to get fixed. I haven't heard back yet. If there is a CloudBet person on this forum, I'd love to know what happened and how I can get my balance corrected.
The other problem is that I don't see on CloudBet where I can see a running historical total of my balance after each bet. So, I'm working off my memory as to what my balance was before CloudBet took my Bitcoin and what it should be, although I'm pretty sure i know about what it was and should be.
Thank you, Paul.
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