c-cex (OP)
Legendary
 Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
 |
April 01, 2016, 12:13:07 PM |
|
I already send support ticket more than 3 days ago, still no answer.
Not possible. We serve all tickets several times per day. Must be you missed it. If your issue is not resolved yet - open another ticket and read our answer carefully |
|
|
|
eBizz
Newbie
Offline
Activity: 2
Merit: 0
|
|
April 01, 2016, 11:25:11 PM |
|
Not possible. We serve all tickets several times per day. Must be you missed it. If your issue is not resolved yet - open another ticket and read our answer carefully
Just receive the answer from support ticket. Problem already solved. Thanks. |
|
|
|
|
|
onlinedragon
|
|
April 06, 2016, 07:17:45 PM |
|
I just tried to register new account but each time I got the message wrong captcha. I tried to register with Safari and chrome browser on IPhone. Thought the captcha didn't look that hard to solve.
|
|
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 06, 2016, 07:25:34 PM |
|
I just tried to register new account but each time I got the message wrong captcha. I tried to register with Safari and chrome browser on IPhone. Thought the captcha didn't look that hard to solve.
No, it's not hard at all. Can you give an example which you was unable to solve? |
|
|
|
|
onlinedragon
|
|
April 06, 2016, 07:40:16 PM |
|
I just tried to register new account but each time I got the message wrong captcha. I tried to register with Safari and chrome browser on IPhone. Thought the captcha didn't look that hard to solve.
No, it's not hard at all. Can you give an example which you was unable to solve? After trying atleast 10x I got the captcha right. I am almost sure there was something wrong with the captcha because I can't understand how you can fill in this wrong.  |
|
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 06, 2016, 08:40:36 PM |
|
After trying atleast 10x I got the captcha right. I am almost sure there was something wrong with the captcha because I can't understand how you can fill in this wrong.
Thanks! Glad it's resolved. |
|
|
|
|
Xtar
|
|
April 07, 2016, 11:14:45 AM |
|
Add ELCOIN plz. It won in voting few month ago. Here is ELCOIN in DEX-TRADE exchange. I think API is ready, contact with coin's developers. |
|
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 07, 2016, 11:26:47 AM |
|
Add ELCOIN plz. It won in voting few month ago. Here is ELCOIN in DEX-TRADE exchange. I think API is ready, contact with coin's developers. Unfortunately it takes long time because it has very non-standard interface, but we are working on it. |
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 09, 2016, 02:23:59 AM
Last edit: April 09, 2016, 02:54:47 AM by c-cex |
|
New feature for Premium users!
Wait, it's for all! All of our users are premium!
|
|
|
|
|
KeyserSozeMC
|
|
April 09, 2016, 03:55:32 AM |
|
Awesome feature. Been playing with it for a while. Kudos
|
Hey, smexy. Don't waste your time. Time's precious.
|
|
|
|
JumperX
|
|
April 09, 2016, 04:31:31 AM |
|
some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
|
|
|
|
|
aktarus82
Newbie
Offline
Activity: 8
Merit: 0
|
|
April 09, 2016, 07:52:16 AM |
|
Very bad customer service. I have been using C-Cex for half a year now, all good. But since 2 weeks there is a problem with the 2-factors authentication (2FA) so I can't log-in anymore. Everytime I try to login, login-password works but at next step for the 2FA, C-Cex website put the following error message "SMS failed. Please, inform Support." which means that the access code is never sent by SMS and I can't login. I submitted already 4 support tickets, never got any reply  , what a great customer support ! Technical errors can happen but such a bad customer support is a mess. So please C-Cex Team, HELP ! There is a minimum of professional behaviour you must have. You make money with your Crypto-Coins Exchange, your customers trust you and put a lot of money in your hands, we expect to get a minimum of professional support when such problems happen. You can't simply ignore customers support tickets !!!! |
|
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 09, 2016, 09:33:51 AM |
|
some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
Getting them online now. Was minor server issue. |
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 09, 2016, 09:35:03 AM |
|
I submitted already 4 support tickets, never got any reply , what a great customer support ! Please, don't submit more than 1 ticket. We serve all tickets several times per day. If you don't get answer from us for tickets submitted not from authorized accounts - must be it's e-mail issue. You can write us to s@c-cex.com in this case. |
|
|
|
|
JumperX
|
|
April 09, 2016, 10:13:31 AM |
|
some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
Getting them online now. Was minor server issue. minor server issue, how long should i wait before i will be able to withdraw some coins and my deposit be credited to my account? its been almost 11hours waiting |
|
|
|
|
c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
|
|
April 10, 2016, 09:40:16 AM |
|
some wallets are currently offline/maintenance, any ETA on when it will be fixed? i wanna moved some coins and i cant do anything about my money.
Getting them online now. Was minor server issue. minor server issue, how long should i wait before i will be able to withdraw some coins and my deposit be credited to my account? its been almost 11hours waiting They was online at the moment of my previous reply. |
|
|
|
trinaldao
Copper Member
Legendary
Offline
Activity: 1218
Merit: 1007
Post your ann & bounty just contact me
|
|
April 11, 2016, 02:50:28 AM |
|
hello c-cex dev can you add $KR , $KRYPTON ..? i think the volume will be up arround 10-20btc/day if c-cex added it the coin still in POW, the suply is good too the ANN of coin https://bitcointalk.org/index.php?topic=1368118.0 |
INVALID BBCODE: close of unopened tag in table (1)
|
|
|
mistercashking
Legendary
Offline
Activity: 1044
Merit: 1050
@MRCASHKING
|
|
April 11, 2016, 01:14:35 PM |
|
|
|
|
|
|
|
|
aktarus82
Newbie
Offline
Activity: 8
Merit: 0
|
|
April 11, 2016, 07:16:54 PM |
|
I submitted already 4 support tickets, never got any reply , what a great customer support ! We serve all tickets several times per day. If you don't get answer from us for tickets submitted [...] you can write us to s@c-cex.com in this case. What is going on with your bloody support ? No answer to support tickets, you tell me to write email, I write email and... still no answer. WTF !!! |
|
|
|
|
|
