SebastianJu
Legendary
Offline
Activity: 2674
Merit: 1083
Legendary Escrow Service - Tip Jar in Profile
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March 06, 2017, 11:26:25 PM |
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I have the withdrawal confirmation email from october the 11th.
In case you confirmed your withdrawal - you should have TxID in your history even after coin removal. If you have any additional information for us regarding your case - please, open ticket again - we will look into this issue again. Our delisting policy is very friendly. We always give mandatory 2 weeks and even more time (sometimes months) for withdrawals after we announce coin removal. Usually it's more than enough time to arrange withdrawals and resolve any possible issue regarding it (our support always answering within 12 hours - usually much faster with maximum 48 hours limit). Thank you for your help! I reopened the ticket though the info I have was written in the first post in ticket already. No history entry in frontend though. Not sure what happened. I hope you can come up with a solution since it is not a few money. And sorry about late getting back. I only now found that the coins were missing and searched for their whereabouts.
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Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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swogerino
Legendary
Offline
Activity: 3402
Merit: 1249
Bitcoin Casino Est. 2013
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March 06, 2017, 11:57:48 PM |
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Still looking for a reliable exchange to use so I can be sure to get a withdrawal done when I want them to send it. From what is going on with China exchanges locking withdrawals now is a scary time if you had any coins in those exchanges. Is this one of them?
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| | | | | | | ███▄▀██▄▄ ░░▄████▄▀████ ▄▄▄ ░░████▄▄▄▄░░█▀▀ ███ ██████▄▄▀█▌ ░▄░░███▀████ ░▐█░░███░██▄▄ ░░▄▀░████▄▄▄▀█ ░█░▄███▀████ ▐█ ▀▄▄███▀▄██▄ ░░▄██▌░░██▀ ░▐█▀████ ▀██ ░░█▌██████ ▀▀██▄ ░░▀███ | | ▄▄██▀▄███ ▄▄▄████▀▄████▄░░ ▀▀█░░▄▄▄▄████░░ ▐█▀▄▄█████████ ████▀███░░▄░ ▄▄██░███░░█▌░ █▀▄▄▄████░▀▄░░ █▌████▀███▄░█░ ▄██▄▀███▄▄▀ ▀██░░▐██▄░░ ██▀████▀█▌░ ▄██▀▀██████▐█░░ ███▀░░ | | | | |
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rasp
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March 07, 2017, 02:02:05 AM |
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Thanks c-cex for releasing my Virtacoins.I will return to trade hopefully with our swap coin
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gcoffie7
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March 07, 2017, 08:10:08 PM |
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Please what about people who have problems with their are conflict transaction please ,because it has come to our notice that is back you your company thanks.
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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March 09, 2017, 09:21:21 PM |
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Please what about people who have problems
We have support button for problems. Please, use it and we will resolve it best we can.
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dinastycoin-dcy
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March 11, 2017, 11:50:31 AM |
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Any updates on CryptoNote support?
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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March 12, 2017, 12:45:50 AM |
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After wallet update we have several BTC withdrawals being processed very slow by blockchain. The reason is different fee mechanism in new 1.4 version. Even while we have settxfee 0.0002 it calculates "optimal" fee according to amount of inputs and thus transaction size in KB which turned to be not enough for fast processing. We already tuned it to fix this issue and currently it works good. Also we are rebroadcasting slow transactions manually. All those withdraw TX whould have confirmations. Just need some time. Apologies for inconvenience.
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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March 12, 2017, 12:48:26 AM |
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For coins where price is very small and 8 digit precision is not enough to calculate transaction amounts correctly in direct way we are using 1/price values (which are displayed in every trading transaction on history page). That's why to verify your buy/sell transactions on cheap coins you sometimes need to use 1/price values because they give much more precise result.
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wklalen
Sr. Member
Offline
Activity: 525
Merit: 250
ibuku adalah segalanya(my mother is the best)
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March 14, 2017, 10:39:59 PM |
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return my btc i buy coin xenixcoin then you delist with late notice not fair reply please
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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March 15, 2017, 01:13:11 AM |
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chrysophylax
Legendary
Offline
Activity: 2954
Merit: 1091
--- ChainWorks Industries ---
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March 15, 2017, 01:23:15 AM |
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i had no idea you had this thread ... commenting now to stay on ... #crysx
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wklalen
Sr. Member
Offline
Activity: 525
Merit: 250
ibuku adalah segalanya(my mother is the best)
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March 15, 2017, 05:01:00 AM |
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so i lose my btc in ccex??? why u add shittcoin then you not responsible you are happy and u scamer because just received money from add new coin not responsible with my btc
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wklalen
Sr. Member
Offline
Activity: 525
Merit: 250
ibuku adalah segalanya(my mother is the best)
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March 15, 2017, 08:36:35 PM |
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ccex not scamer but not fair
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stonehedge
Legendary
Offline
Activity: 1722
Merit: 1002
Decentralize Everything
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March 16, 2017, 02:21:21 PM |
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Heads up for people.
One of our community lost some BTC on C-cex due to his own error last week.
The error is easily fixable. The BTC remains in C-Cex control and in an address that is linked to the community member's account. Indeed, c-cex have helped other community members with similar problems before. It is a two minute job to resolve.
Three different support tickets have resulted in three totally different answers that contradict each other.
At best, their customer service is in a bit of a mess. At worst, there is something concerning going on.
I'll will post here to update if we see a resolution.
Exercise caution.
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wklalen
Sr. Member
Offline
Activity: 525
Merit: 250
ibuku adalah segalanya(my mother is the best)
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March 16, 2017, 02:35:17 PM |
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what I DO NOW WITH MY BALANCE XENIX IN YOUR SITE 0.1 BTC I M BUY IN YOUR MARKET FUCK U SCAMER
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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March 20, 2017, 03:53:35 AM |
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One of our community lost some BTC on C-cex due to his own error last week.
We register deposits sent to our respective trader's C-CEX generated addresses in their accounts if address match coins they send it to. We do not register any other deposits.
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kickbit
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March 20, 2017, 02:09:46 PM |
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Hi guys, do you work somehow with corporate accounts? Thanks.
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