Personally I would recommend lowering NitrogenSports' rating, as well as putting a warning next to it.
The site has been going offline for over a month - here are just a few mentions from their thread:
SterlingArcher
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Re: NitrogenSports.EU - Bitcoin Sportsbetting - Best Odds - WIN 20 BTC FIFA PROMO
May 30, 2014, 04:10:03 PM
Reply with quote #565
Site down today at 6:09 cst? We love yall! hope everything works out.
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MoneyGod
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Re: NitrogenSports.eu - sportsbook - 1300+ World Cup props - 20 BTC FIFA promo
June 10, 2014, 04:32:43 AM
Reply with quote #585
I am trying for 30 minutes but site not working for me is there any problem please give some updates about this_______________________________________________________________________________
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koshgel
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Gotta sick, vendetta to get this, chedda
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Re: NitrogenSports.eu - Sportsbook & Exchange - 2000+ props - 20 BTC FIFA promo
June 15, 2014, 11:37:49 AM
Reply with quote #619
Gateway issues on mobile and now I cant place bets for the next world cup game
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Re: NitrogenSports.eu - Sportsbook & Exchange - 2000+ props - 20 BTC FIFA promo
June 15, 2014, 09:06:14 AM
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This is not the first time your site has crashed or gateway timeouts right before big matchs and I couldnt get my bet in,, this is unacceptable from a sportsbook.. please fix the issues____________________________________________________
Early this am the site was offline for almost 5 hours.
But much worse, no one from the site posted in their thread at bitcointalk.org, no one (as far as I know from their thread and from my own experience) responded to pm's, email, their Twitter, their Facebook, etc.
This level of non-response is unacceptable and unprofessional, and no book should behave this way and have a B+.
Here is their thread:
https://bitcointalk.org/index.php?topic=355081.740Read the comments of their players - many were understandably worried about their funds.
For example:
"tonyq
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Re: NitrogenSports.eu - Sportsbook & Exchange - 2000+ props - 20 BTC FIFA promo
Today at 07:01:10 AM
Reply with quote #782
Quote from: zneww on Today at 06:57:34 AM
Error I get when trying to load
Code:
SQLSTATE[HY000] [2002] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
That's the one I'm getting too.
Also
getting no replies from their Twitter account.
Worrying."
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Re: NitrogenSports.eu - Sportsbook & Exchange - 2000+ props - 20 BTC FIFA promo
Today at 06:54:20 AM
Reply with quote #778
still waiting to get compensated for the first few times this has happened Cheesy The #1 thing that sucks here is our funds are tied up in Nitro and we can;t access the site.
Maybe we should start withdrawling before we go to bed"
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Re: NitrogenSports.eu - Sportsbook & Exchange - 2000+ props - 20 BTC FIFA promo
Today at 07:02:27 AM
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Quote from: Gogo ppp on Today at 03:09:48 AM
'This is where it's really a failure on a book's part not to have at least one person always on duty.
Someone should be in here from nitrogen giving us an explanation and update when there's a situation like this.'
Correct.__________________________________
Not only all of this, but they've now been back up for 10.5 hours, and not a word about this from them in their thread.
No apology, no acknowledgement, no explanation.
Up until this point, for my purposes Nitrogen was the best btc book.
But if I ever give them any more business - which is questionable - I will no longer deposit anymore than the amount of a bet, and will withdraw as soon as I win.
And even then, I don't feel secure.
This will also cost them a lot of the business I was giving them, as I was leaving btc on deposit there. With many bets I make I won't have time to get them the bet amount and get the bet in, so will be using other books for many bets.
Are these growing pains or something more serious?
I don't know.
But I do know that their behaviour is 100% unprofessional. And totally unacceptable.
It takes a long time to build trust, but that trust can easily and quickly be permanently lost.
Incidents like this remind us that we are giving our funds to businesses with no names, no addresses, no phone numbers, no registration, no legal requirements of any kind as officially they don't exist.