BetChain.com |over 1,000 games | Jackpots | Provably Fair

[BetChain]

@de_bit - I have checked with support and dont see a withdrawal that seems to be yours.
There is also no withdrawal waiting for 6 days.
I want to help here and am trying but can not do anything more without your account details.
PLEASE message me your account details and I will check it.

[BetChain]

We are looking at ways to improve and have received a lot of great feedback from you guys.
So I would like to know that you think is the most important.
Here are some things you've raised.
Let us know what you think is the most important and if we've missed anything.

• Faster withdrawals
• Provably fair
• More games
• Dice
• Mobile

Thanks.

[de_bit]

We are looking at ways to improve and have received a lot of great feedback from you guys.
So I would like to know that you think is the most important.
Here are some things you've raised.
Let us know what you think is the most important and if we've missed anything.

• Faster withdrawals
• Provably fair
• More games
• Dice
• Mobile

Thanks.

Faster withdrawals

[BetChain]

Thanks guys.
Definitely getting the message
What else is important to you?

[de_bit]

BetChain.com

screm  not pay

[magnet007]

is the promotion still on?

[BetChain]

@minivan - this was not trying to delay a withdrawal.
You received the withdrawal after replying to us.
The issue was that the same computer was used to claim a bonus twice which raised a red flag.
I'm glad that this is resolved and that you have received your money.

[BetChain]

@de_bit - again I really want to help you but I cant check anything more without your account details.
I am concerned that this may have been a transaction that went wrong on the network because there are no unaccounted for withdrawals waiting processing.
I had someone check through recent transaction logs to look for lost transactions but couldnt find any either.
Please send me your account details so I can check this.

[BetChain]

@magnet007 - the promotion is still on.
To avoid any delays with crediting, please just message support@ after making your deposit.
Enjoy!

[minivan]

thx you

I have been paid

good BetChain.com

[Malin Keshar]

How can I pick an username? The only thing that identifies me is my email, and I don't want post it here for obvious reasons.

[cartman_rus]

i see i'm not alone this such problem. i lost 150 mBTC because they didn't pay me. i played and deposited even their texas holdem always have straight or flush and bj every second time

[cartman_rus]

just lost all my winnings again because of their goddamned forever ass withdraw. motherfuckers

[BetChain]

@Malin Keshar - your email is your username.
If you want you can send it to me via private message.
Thanks.

[BetChain]

@cartman_rus and others
We know that the withdrawals are not as fast as some would like.
At the moment the average processing time is around 5 hours but we are reducing all the time.
There have been some posts here which were related to multiple accounts and bonus abuse as well.
So this is just a reminder to our players that withdrawals are not instant, they do take a few hours to process but should still be same day for all withdrawals.

[cartman_rus]

i'm addicting to gambling and i play everyday. i can afford to wait 5-10 hours. but 3-5 days it's ridiculous.

[BetChain]

@cartman_rus - I agree.
Please send me your account name so I can check what happened here.
Thanks.

[BetChain]

@cartman_rus - I checked with support and located what I think is your account.
Good news is that your withdrawal has been processed.
I checked and it did take long and for that I apologize.
35 hours to wait for a withdrawal is not acceptable.

[leex1528]

Can you fix the blackjack issue?

If you have a relatively low mBtC left, in my case I had 4 remaining.  I had a bet of 4 on one hand.  I wanted to double, it said I didn't have enough funds.  Basically it won't let you go to 0.  I right now have 1 mBtC and it won't let me play it because it says funds are to low.

Noticed this since the start of me playing here.

Thanks!

[BetChain]

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