TRUSTDICE: up to $25 FREE BONUS [NO DEPOSIT REQUIRED] Forum EXCLUSIVE!

[Wiwo]

()

Apart from that, trustdice also has very good support which always provides service to all gamblers who play there.
So I don't really believe that there are gamblers who experience problems but there is no solution unless the gamblers themselves break the rules or make mistakes.
I've been registering and playing at trustdice for almost a few months, but I haven't had any problems so far.
If there are gamblers who say they were tricked by trust dice, I also don't really believe it before there is real evidence and details of the fraud.

I don't think that accusation holds any substantial evidence to make it accurate and at that, I will take it as one of those throws who are constantly looking for means to destroy competitoreputationstion by claiming false accusations.

-And unless if there is more accusation in similar manners that way we will believe it but without provable evidence, it will still not make no sense to discuss them.

[Coinbox1]

what you want that i will approve there? id documents can not be approved online.

OMG here you come again mister. Another super obvious, blatant lie...

In Latvia, ID documents can be perfectly approved online, and this is the link to it.

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

[naira]

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

Don't waste your time on people who repeatedly try to damage the reputation of the casino. You have provided us with everything needed and demonstrated transparency. So don't worry about the chatter that comes over and over again as if you don't understand the attached evidence. Therefore, let the community judge for themselves, we and Trustdice have worked as professionally as possible. Accusation after accusation is just part of those who want to remove us from the public trust. Everything is clear and let's get back to work as it should.

[alol1986]

what you want that i will approve there? id documents can not be approved online.

OMG here you come again mister. Another super obvious, blatant lie...

In Latvia, ID documents can be perfectly approved online, and this is the link to it.

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

I writed there about appostille. Which was asked by you. But you still ignore my questions. and only try say that i can not do something, but in reallity i had real latvian passport and now you already hadd BAD REPUTATION at casino guru ( still ignore this too ). I wrote message to you in casino guru complaint, that i found possibility to make appostile to passport details, do you approve it?

[alol1986]

Now, i said, i can make appostile for my person PASSPORT DETAILS, i ask you TrustDice do you approve it? I know you will ignore it. But people need to see, that you ignore when i try to resolve situation.

[Wiwo]

Well I don't think the user have much to worry about since trustdice has an active representative in this forum, and the only problem will be if ops have committed any crime in the casino to warrant his account being blocked.

-But if the player has not done anything wrong and the issues is on the trusdice team then am sure he will get a positive response from his comment here in trusdice ANN thread.

Apart from that, trustdice also has very good support which always provides service to all gamblers who play there.
So I don't really believe that there are gamblers who experience problems but there is no solution unless the gamblers themselves break the rules or make mistakes.
I've been registering and playing at trustdice for almost a few months, but I haven't had any problems so far.
If there are gamblers who say they were tricked by trust dice, I also don't really believe it before there is real evidence and details of the fraud.

I guess their activeness and the way their response to this shows the trustdice team are ready to resolve all cases if it is proven to be the casino's fault, and one of the major challenges that have caused the eyebrow and the dreamers have to do with the inability of the player to pass through trusdice kyc process.

-So I can't blame the casino for this since this is a. Standard procedure that requires an accurate response from the casino due to licensing,  so it is better to get your account verified first before you make any deposit or place a bet.

[Hirose UK]

Well I don't think the user have much to worry about since trustdice has an active representative in this forum, and the only problem will be if ops have committed any crime in the casino to warrant his account being blocked.

-But if the player has not done anything wrong and the issues is on the trusdice team then am sure he will get a positive response from his comment here in trusdice ANN thread.

Apart from that, trustdice also has very good support which always provides service to all gamblers who play there.
So I don't really believe that there are gamblers who experience problems but there is no solution unless the gamblers themselves break the rules or make mistakes.
I've been registering and playing at trustdice for almost a few months, but I haven't had any problems so far.
If there are gamblers who say they were tricked by trust dice, I also don't really believe it before there is real evidence and details of the fraud.

I guess their activeness and the way their response to this shows the trustdice team are ready to resolve all cases if it is proven to be the casino's fault, and one of the major challenges that have caused the eyebrow and the dreamers have to do with the inability of the player to pass through trusdice kyc process.

-So I can't blame the casino for this since this is a. Standard procedure that requires an accurate response from the casino due to licensing,  so it is better to get your account verified first before you make any deposit or place a bet.

I believe that trustdice can solve every problem that occurs because in the past, when there was something I didn't know, I asked support, they were immediately responsive and provided clarity on my question.
It is impossible if there is a problem they don't solve it immediately because it can damage the reputation as long as they achieve it.
I'm not promoting trustdice or suggesting that gamblers believe in trustdice, but because they have such a good reputation and service, I can't say they are bad.

[arwin100]

Well I don't think the user have much to worry about since trustdice has an active representative in this forum, and the only problem will be if ops have committed any crime in the casino to warrant his account being blocked.

-But if the player has not done anything wrong and the issues is on the trusdice team then am sure he will get a positive response from his comment here in trusdice ANN thread.

Apart from that, trustdice also has very good support which always provides service to all gamblers who play there.
So I don't really believe that there are gamblers who experience problems but there is no solution unless the gamblers themselves break the rules or make mistakes.
I've been registering and playing at trustdice for almost a few months, but I haven't had any problems so far.
If there are gamblers who say they were tricked by trust dice, I also don't really believe it before there is real evidence and details of the fraud.

I guess their activeness and the way their response to this shows the trustdice team are ready to resolve all cases if it is proven to be the casino's fault, and one of the major challenges that have caused the eyebrow and the dreamers have to do with the inability of the player to pass through trusdice kyc process.

-So I can't blame the casino for this since this is a. Standard procedure that requires an accurate response from the casino due to licensing,  so it is better to get your account verified first before you make any deposit or place a bet.

I believe that trustdice can solve every problem that occurs because in the past, when there was something I didn't know, I asked support, they were immediately responsive and provided clarity on my question.
It is impossible if there is a problem they don't solve it immediately because it can damage the reputation as long as they achieve it.
I'm not promoting trustdice or suggesting that gamblers believe in trustdice, but because they have such a good reputation and service, I can't say they are bad.

They are somehow reputable gambling site exist here so provably they will not waste their reputation for some issues happening to them and provably they find ways to solve that because there are many consumers watching there performance. If they cannot fix this maybe this is could make their platform collapsed or people lose interest because of those unsolve issues.

[alol1986]

Now, i said, i can make appostile for my person PASSPORT DETAILS, i ask you TrustDice do you approve it? I know you will ignore it. But people need to see, that you ignore when i try to resolve situation.

Appostile for personal data from passport are made now, and provided with casino guru support at my complaint, and i think that casino already saw it.
What a store they need to create now. I think something like Donal Trump, blackmarket and maybe aliens from Mars.

[alol1986]

SCAM




Everyone need to know. This site ask for KYC if you win

Then, you will receive email that your documents are fake, or photo are edited.

You can chech google to see it. At Casino guru already made 3 complaints.

Casino have BAD REPUTATION at casino guru. You need to understand that casino use scam scheme to do not pay winnings.

This casino are total fake with fake trustpilot reviews, which are paid by casino. A lot of reviews are from USA, but USA are restricted to play.

You can see REAL REVIEWS with one star. Where people make deposits andd loose money, but when gamblers want to withdraw, casino blocks account with reason "Restricted territories"

Casino find all possible ways to scam you and try to steal your money.

Do not make mistakes like i made already and was scammed with amount about 1500 eur.

This casino are total SCAM.

[alol1986]

Casino Guru site ( https://casino.guru/trustdice-casino-review )

an objective picture of this casino. I copied this information, or you can follow the links and have a look. This casino is recognized as a scam
The review from Casino Guru shows:

TrustDice Casino Review
We've thoroughly reviewed TrustDice Casino and gave it a bad reputation rating. It's a bad online casino and we advise you to stay away from it. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, TrustDice Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: TrustDice Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: TrustDice Casino has a win limit of €60,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Warning: TrustDice Casino has a win limit of 1.5 BTC per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

As you can see from all of the information in our review, TrustDice Casino is a bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

[goldkingcoiner]

SCAM




Everyone need to know. This site ask for KYC if you win

Then, you will receive email that your documents are fake, or photo are edited.

You can chech google to see it. At Casino guru already made 3 complaints.

Casino have BAD REPUTATION at casino guru. You need to understand that casino use scam scheme to do not pay winnings.

This casino are total fake with fake trustpilot reviews, which are paid by casino. A lot of reviews are from USA, but USA are restricted to play.

You can see REAL REVIEWS with one star. Where people make deposits andd loose money, but when gamblers want to withdraw, casino blocks account with reason "Restricted territories"

Casino find all possible ways to scam you and try to steal your money.

Do not make mistakes like i made already and was scammed with amount about 1500 eur.

This casino are total SCAM.

All casinos ask for KYC on withdrawal of large enough amounts because they are forced to ask kyc by regulational law before handing over anyone their winnings. The fact that they do this during withdrawal makes more sense because they have to individually check every persons documents and that takes manpower and time. If they did that for every account during registration it would be very hard and expensive to do. They told you this on their website in the terms and conditions.

Also, if you trust "review sites", whose main business model is to accept money in exchange for reviews, then thats your own fault. You should have done your own research instead of depending on others to do your research for you.

If the casino says your documents are fake, then they likely are. If you have a problem with that, you can deal with the casino by yourself. All legit casinos are registered and licensed.

[alol1986]

SCAM




Everyone need to know. This site ask for KYC if you win

Then, you will receive email that your documents are fake, or photo are edited.

You can chech google to see it. At Casino guru already made 3 complaints.

Casino have BAD REPUTATION at casino guru. You need to understand that casino use scam scheme to do not pay winnings.

This casino are total fake with fake trustpilot reviews, which are paid by casino. A lot of reviews are from USA, but USA are restricted to play.

You can see REAL REVIEWS with one star. Where people make deposits andd loose money, but when gamblers want to withdraw, casino blocks account with reason "Restricted territories"

Casino find all possible ways to scam you and try to steal your money.

Do not make mistakes like i made already and was scammed with amount about 1500 eur.

This casino are total SCAM.

All casinos ask for KYC on withdrawal of large enough amounts because they are forced to ask kyc by regulational law before handing over anyone their winnings. The fact that they do this during withdrawal makes more sense because they have to individually check every persons documents and that takes manpower and time. If they did that for every account during registration it would be very hard and expensive to do. They told you this on their website in the terms and conditions.

Also, if you trust "review sites", whose main business model is to accept money in exchange for reviews, then thats your own fault. You should have done your own research instead of depending on others to do your research for you.

If the casino says your documents are fake, then they likely are. If you have a problem with that, you can deal with the casino by yourself. All legit casinos are registered and licensed.

Of course, it is beneficial for the casino to say that the documents are complete. They're taking money on this fake occasion. Also, my document has already been confirmed by the state, and a notarized document has been provided. You are just another defender of the casino and most likely FortuneJack is also a scam casino.
After i write it, i check your cacsino status at casino guru. And what we can see. 6.2 ( https://casino.guru/FortuneJack-Casino-review ) same scam casino.
May be you have one owner.

[tranthidung]

If the casino says your documents are fake, then they likely are. If you have a problem with that, you can deal with the casino by yourself. All legit casinos are registered and licensed.

A good casino won't destroy their reputation by saying a valid document is fake. If they are good casino and they conclude submitted document is fake, it is fake actually.

Chance to have mistake when handling cheating case / multiple account cases is even bigger than chance to see mistake when verifying KYC documents.

Companies are intolerable with fake documents and they will go straight to ban account that violates such rules. Using fake documents can be start of something bad from a user and company usually does not like it.

[klidex]

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

Don't waste your time on people who repeatedly try to damage the reputation of the casino. You have provided us with everything needed and demonstrated transparency. So don't worry about the chatter that comes over and over again as if you don't understand the attached evidence. Therefore, let the community judge for themselves, we and Trustdice have worked as professionally as possible. Accusation after accusation is just part of those who want to remove us from the public trust. Everything is clear and let's get back to work as it should.

Perhaps ignoring it is one of the best ways to stop people from wanting to bring down the reputation of the casino.
If we ignore him and feel that no one is responding, surely he will get tired and immediately stop his chatter.
Sometimes gamblers who are emotional or frustrated by losing too many times at gambling usually do silly things like accuse all casinos or only certain casinos.
Most casinos will have one person like this, Or maybe this person comes from another company to compete to lower the reputation of a certain casino.

[Slow death]

Apostille can not be made for idenfications documents. Still confuse situation and write something about Donald Trump and black market.

after re-reading what OP has said several times, i think you should do what OP is asking you to do, this is because it makes perfect sense for you to use lativia's online notary service, being that it is an online service and from your country so you should be able to use it and prove that your documents are all legal and with that your problem will be solved, there is no reason to keep dragging this problem for many days

why don't you do that to wax this problem? making a lot of posts here won't do anything, as in your country there are online notary services so OP is right in asking you to use this service, do it as soon as possible so that you receive your money early. if your country's online notary service does not work you would have to look for a trusted member of this forum who lives in your country to confirm that it does not work

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

Don't waste your time on people who repeatedly try to damage the reputation of the casino. You have provided us with everything needed and demonstrated transparency. So don't worry about the chatter that comes over and over again as if you don't understand the attached evidence. Therefore, let the community judge for themselves, we and Trustdice have worked as professionally as possible. Accusation after accusation is just part of those who want to remove us from the public trust. Everything is clear and let's get back to work as it should.

Perhaps ignoring it is one of the best ways to stop people from wanting to bring down the reputation of the casino.
If we ignore him and feel that no one is responding, surely he will get tired and immediately stop his chatter.
Sometimes gamblers who are emotional or frustrated by losing too many times at gambling usually do silly things like accuse all casinos or only certain casinos.
Most casinos will have one person like this, Or maybe this person comes from another company to compete to lower the reputation of a certain casino.

in this case the guy is claiming his money that is stuck in the casino, it is a very different case of someone who lost money in the game and ignoring him is not a good thing, the most important thing is to dialogue so that the problem is solved, OP already provided a good way to solve the problem, it is up to @alol1986 l to follow this path so that the problem is solved

[Wiwo]

SCAM

You need to stop making multiple comments in a roll and also try not to quote yourself in the same post because it deray the discussion on this thread, I believe that your complaints have received the needed audience and the team should be working on resolving it, but if nothing is done and you believe you have a case to prove then you may go further to provide more details.

[klidex]

Dear audience, I am sorry but I have to refrain from interacting with Mr. "alol1986" here from now on. It's someone's right if they enjoy telling blatant lies over and over and getting caught each time. It is against our communication rules, however, to entertain such behavior every time. We will keep working with the arbitrator and try to move the case forward.

Thank you
TrustDice Team

Don't waste your time on people who repeatedly try to damage the reputation of the casino. You have provided us with everything needed and demonstrated transparency. So don't worry about the chatter that comes over and over again as if you don't understand the attached evidence. Therefore, let the community judge for themselves, we and Trustdice have worked as professionally as possible. Accusation after accusation is just part of those who want to remove us from the public trust. Everything is clear and let's get back to work as it should.

Perhaps ignoring it is one of the best ways to stop people from wanting to bring down the reputation of the casino.
If we ignore him and feel that no one is responding, surely he will get tired and immediately stop his chatter.
Sometimes gamblers who are emotional or frustrated by losing too many times at gambling usually do silly things like accuse all casinos or only certain casinos.
Most casinos will have one person like this, Or maybe this person comes from another company to compete to lower the reputation of a certain casino.

in this case the guy is claiming his money that is stuck in the casino, it is a very different case of someone who lost money in the game and ignoring him is not a good thing, the most important thing is to dialogue so that the problem is solved, OP already provided a good way to solve the problem, it is up to @alol1986 l to follow this path so that the problem is solved

The results will be in vain if we discuss with the complainant, While he has strong and stubborn arguments.
Let's see if the Op himself has closed himself off from contact with the complainant because maybe the Trustdice team has some truth about the story of the original complainant.
Maybe it's true that ignoring is not a good way but let's see for a few days don't respond to that person, I'm sure he will comment rudely.
I would also prefer to ignore the problem and instead discuss with others the progress regarding Trustdice.

[fragoso21]

Hello.

1-2 months ago I made a trustdice account, deposited 150USDT and made around 300$ profit (total of 450USDT). I then notice that my account is already limited because when I try to place a bet I get an error and live chat says that I have to lower my stake. I make a withdrawal request and then recieve an email asking for KYC.

On the 19th of March I get an email asking for KYC. (https://i.imgur.com/SOz3gkj.png)

On the 29th of March I get an email saying my funds had been confiscated and my account was banned. (https://i.imgur.com/vqFeiVF.png)

I send an email back on the same day saying that there wasn't an expiry date on the KYC request, and asked how long would they take to answer back on live chat support - they say 24h. (https://i.imgur.com/XfVxthE.png + https://imgur.com/GWcMMi3)

On the 31st of March I send another email to them (as advised by live chat support https://imgur.com/e23jBok) saying there is no reason to get banned, etc and no answer to this day. (https://imgur.com/A8ylnmn)

I dont think taking 10+ days to comply with KYC request is a good enough reason to ban someone and confiscate their funds, but I'd love to know Trustdice's real motive behind banning a guy that made 300$ of profit.

Anyways, let's see if I can get an actual answer from the Trustdice representative here.

I forgot to include that even before depositing (im 99% sure but i might be wrong here, might have been shortly after) I told live chat support that I had previously made an account but forgot the login, so I decided to create a new one and ask them to please ban the other account so I dont get flagged for multi-accounting. Keep in mind that there were NO bets placed, NO deposits, NO withdrawals, it was a dead account. The support agent gave me confirmation he had banned it and I wouldnt face any issues because of it. Unfortunately there is no chat evidence of that since I can only see conversations a few days backwards. (only 3 are shown even tho i have interacted with them some other times https://imgur.com/g7q8yhA)

[Coinbox1]

Hello.

Please kindly DM me your user id or registration email so we can take a look.

Thanks