MinerGate Pool [PPS 1.5%] [PPLNS 1%] ZEC-ETH-ETC-BTC-LTC-BCN-XMR-QCN-FCN-XDN

[Scorpion]

I have a problem with my hashing contract cloud mining purchase. My latest purchase hasn't gotten me a worker. It has been two days since the purchase, two days ago the site got DDoS'ed so maybe it had something to do with that?


Edit: The issue has been resolved.

[naeme18720]

How mined ETC with claymore miner in pool minergate???

please information start.bat...what write for mined ETC

[evakka]

I have a problem with my hashing contract cloud mining purchase. My latest purchase hasn't gotten me a worker. It has been two days since the purchase, two days ago the site got DDoS'ed so maybe it had something to do with that?

So they got hacked?

[Scorpion]

I have a problem with my hashing contract cloud mining purchase. My latest purchase hasn't gotten me a worker. It has been two days since the purchase, two days ago the site got DDoS'ed so maybe it had something to do with that?

So they got hacked?

This is what I am referring to:
https://twitter.com/MinerGate/status/822166921546268673


My hashing contract purchase on that day still hasn't appeared on my account.


Edit: The issue has been resolved.

[Scorpion]

It has been three days since my hashing contract purchase and the 50Gh/s still hasn't been added to my hashing power.

Edit: The issue has been resolved.

[nopedope89]

Hey miners! Please read this

Anybody who has issues with their contracts or anything else, please contact our support. It may currently take a bit more time than usual for us to reply, but there are no tickets left unanswered.

Pro tip on how to contact support  : go to our FAQ page and enter the request you need or just any request. You will see the support button.

You are welcome to leave the comments here too, it's just that we need to know your emails in many cases.

Cheers!

[Scorpion]

My issue is resolved and my hashing power has been added!

Thank you,
Scorpion

[eXpl0sive]

BCN has been forked, but fortunately Minergate seems to be on the correct chain:

https://bitcointalk.org/index.php?topic=512747.msg17630001#msg17630001

[nopedope89]

Dear miners!

Monero and Bytecoin payouts are temporarily unavailable. We are working on fixing them as soon as possible.

We apologize for the inconvenience caused. If you have failed payouts, contact our support team at support@minergate.com.

[starmman]

Dear miners!

Monero and Bytecoin payouts are temporarily unavailable. We are working on fixing them as soon as possible.

We apologize for the inconvenience caused. If you have failed payouts, contact our support team at support@minergate.com.

Thanks for letting us know - I was planning on withdrawing over the next day or two - I'll leave it until further notice. XMR is not the most volatile right now so it can wait =)

[nopedope89]

Dear miners!

Monero and Bytecoin payouts are temporarily unavailable. We are working on fixing them as soon as possible.

We apologize for the inconvenience caused. If you have failed payouts, contact our support team at support@minergate.com.

Thanks for letting us know - I was planning on withdrawing over the next day or two - I'll leave it until further notice. XMR is not the most volatile right now so it can wait =)

Thank you for being positive on this, we are doing our best.

[nopedope89]

Withdrawals situation update:

Bytecoin is fully functional, Monero transactions still may fail, although there are some that join the blockchain, so we are on the right track with our updates. Please bear with us.

[WinBIts]

Not recieved my withdrawel from bcn how long does it take ? my account says completed..

Regards

[nopedope89]

Not recieved my withdrawel from bcn how long does it take ? my account says completed..

Regards

Hey! Please send us transaction hash to support@minergate.com

[nopedope89]

UPDATE:

We had to disable Monero payouts temporarily to minimize the number of failed withdrawals before we fix it.

If we take long to reply, please don't worry, we are extremely overloaded, but doing our best to refund every transaction.

[WinBIts]

Not recieved my withdrawel from bcn how long does it take ? my account says completed..

Regards

Hey! Please send us transaction hash to support@minergate.com

2017-02-01 09:59:53   2AWZx7xSurU2zqYCViFfrrjWJVyAojnKoHwVEK69MoZfGZk7zViVt7mAC7XN7g2idkURZmG6Qrvet12 osn1d49T8B5HWVDETransaction hash: 21200fdb02ddf34f01e92f76ccaffee45b3af447ab5fd39408f3ed34d7e34a38   
2198.38390843
+fee 0.01   sent   >

[nopedope89]

Not recieved my withdrawel from bcn how long does it take ? my account says completed..

Regards

Hey! Please send us transaction hash to support@minergate.com

2017-02-01 09:59:53   2AWZx7xSurU2zqYCViFfrrjWJVyAojnKoHwVEK69MoZfGZk7zViVt7mAC7XN7g2idkURZmG6Qrvet12 osn1d49T8B5HWVDETransaction hash: 21200fdb02ddf34f01e92f76ccaffee45b3af447ab5fd39408f3ed34d7e34a38   
2198.38390843
+fee 0.01   sent   >

Did you create a ticket? Refunds are made through our support.

[nopedope89]

    UPDATE  

Monero payouts are re-enabled and pass successfully! Thank you for your patience.

We have a lot of refund requests, but we are getting through them, asked for extra support agent to do this.

[WinBIts]

Not recieved my withdrawel from bcn how long does it take ? my account says completed..

Regards

Hey! Please send us transaction hash to support@minergate.com

2017-02-01 09:59:53   2AWZx7xSurU2zqYCViFfrrjWJVyAojnKoHwVEK69MoZfGZk7zViVt7mAC7XN7g2idkURZmG6Qrvet12 osn1d49T8B5HWVDETransaction hash: 21200fdb02ddf34f01e92f76ccaffee45b3af447ab5fd39408f3ed34d7e34a38   
2198.38390843
+fee 0.01   sent   >

Did you create a ticket? Refunds are made through our support.

No not yet will create one.. i was having patiance but its not helping

[spacec]

When i benchmark i get 687% over average with my computer.
i5 6600K 3.5ghz
GTX 1060

When i max it, the computer is going slooooooooow  

But the program gets shut down when its in the background... So cant use the computer while i mine.