As of today I am back to civilisation and all transactions should go through without delay. Cheers!

Amazon is back! PayPal should be back within the next 24 hours. I'm madly working to catch up on orders and enquiries, hope for that all to be done today. Thank you everyone for your patience while I was unexpectedly virtually internetless and phoneless over the past week!

Ah, sorry about that. What happened is that the account is in my name so I'm the only one who can talk to them and I had no access to a phone during the hours the correct department is open. Calling them to work things out today hopefully (although every time this has happened in the past I've had to wait 24 hours after calling them for them to call me back so...)

Hi there,

No. There hasn't been a business day yet.

They don't like bitcoins very much, apparently.

What happened is that they kept flagging our orders and taking hours on the phone to eventually either fulfill them or cancel them altogether. We unfortunately don't have that kind of time.

Hi there,

I've just got back online from a one week vacation where I had limited internet access & no phone access. Our CTO was handling orders.

I'm calling PayPal tomorrow and will hopefully have an ETA then.

Me too!

Hi there,

Sorry. The form actually should have been disabled, but was left working by accident. None of the Amazons are working at the moment. Please forward your order details and a bitcoin refund address to jeremyATspendbitcoins.com and I'll refund your bitcoins.

Sorry for the inconvenience!
Jeremy

Whoops! My bad. I changed the description when the programmer added the ability to add a fee but didn't change it back when it turned out the fee caused errors. I'll change that back now (it's the latter).

I need some employees! But how to keep the "legendary" customer service when the owner is out of range? My brother is part owner and is doing a bang up job if you ask me, but he is unable to get my accounts unlocked due to not being me. ;(

Re: Amazon. I have emailed them several times and talked to them on the phone a few times, but I don't have cell coverage during the day when the correct department is open. Therefore it will be next week by the time that gets sorted. I'm very sorry for that inconvenience, but please get a bitcoin refund from my brother by emailing the normal email address if need be. Grrrr... These corporations and banks etc can be frustrating!

bump

Hi there,

It may have been a temporary error. I just tried and it worked fine. Did you click "Submit and continue?" It populates the bitcoin address after you click "Submit and continue". If you try again and it still does't work please send your order details to jeremyATspendbitcoinsDOTcom and we'll send you an order manually ASAP.

Just that I originally set it up with my Australian address but then the only payment method it would take was US, and wouldn't take that because of my Australian address, and wouldn't let me change my country. Need to call them to set it up properly and don't have phone access in the mountains where I am at the moment. Hope to get it all set up next week. Sorry for the inconvenience!

Wow. My CTO (my brother Jay) has stepped up to the challenge and will be handling all orders this week. Use normal email addresses etc as he has access to everything. Please be gentle with him as he is still new to order fulfmillment. His job is generally design/coding.

Glad we can stay up for everyone. Hope everything goes smoothly. I will deal with any problems Jay can't when I get back next week. If he has any trouble at all fulfilling your order feel free to ask him for a bitcoin refund instead.

Happy spending!
Jeremy

In mountains of Maine on one week vacation.
Was told villas had wifi.
It was a lie.

Drove around for hours,
Found crappy access.
Typing this up. Battery about to die.
12:39 am now.

Sent email to CTO.
As soon as he gets it site will be down for a week.
I will find some kind of access,
And deal with all pending orders ASAP.

Will not be doing any manual orders etc. during next 7 days.
See you next week!
So sorry for the outage. ;(

+1

Hi bal3wolf and everyone,

After much testing I believe that problem is resolved. However, after arriving at my hotel at 2am after a full day of flying I have found that Amazon still has my account temporarily suspended while I ensure they know who I am.

I am unable to put orders through right now because I cannot keep my eyes open.

Please forgive me those of you who are waiting. I will throw in a bit extra as a token of apology when I complete your orders tomorrow.

Thanks again for your patience!

Hi anyone reading this.

I apologize. I have a lot of emails in my inbox and a lot of overdue orders so I thought I'd leave a quick note here in case anyone who has emailed me sees this before getting a response from me.

I worked halfway through the night catching up on some orders that were missed due to a glitch in our system that is fixed now but left many orders showing unconfirmed in our system when in reality they were confirmed.

Missed my alarm before a flight from Seattle to Boston, and just barely made it on time to get on the flight. Had been planning to work at the airport while waiting for the flight but clearly that didn't happen.

At any rate, I now have wifi on the plane and hope to catch up during the flight.

Also, please do not PM me on the forums. Instead, email jeremyATspendbitcoins.com as not only will I be more likely to see your email sooner, but I can also have my CTO (my brother) handle any emails that he can if I am unable to if they go there but he does not login to my account here.

Thanks for your patience everyone! Everything should be caught up very soon.

Actually (this is for others reading this) you're most likely to get ahold of me most quickly by emailing jeremyATspendbitcoins.com as that is the "private messages" I check most often.