Mishandling a multi-account situation in private messaging:While this was poorly managed by us on a communication level — the user was linked to several other accounts that were trying to promote child pornography; which of course on so many levels we absolutely do not tolerate. However, our approach towards the user in question was (and not on the same scale) also intolerable; because although we had evidence that they were possibly the same person, there is absolutely no way we should make such accusations without it being absolutely definitive they were the same person. We have addressed this with training and guidance with the member involved. So basically a user was linked to another account called 'ChildrenFucker', (and from Duckdice comments later on, he had other connections to child porn related stuff). After cashing out, his withdraw was put under review rather than processed instantly and he got these messages from admin:  In the end he received his money and deleted his account along with creating a thread here. I don't see any scam happening here. Probably the best way to handle this kind of thing in the future, assuming you are confident they are using your site to share child porn, is to contact authorities, ban the accounts, send them their balance, and leave the investigating and accusations up to law enforcement. In fact, tipping them off that you're contacting LE would only really benefit an actual pedophile in that situation. You'd need more than just an account called "ChildrenFucker" though, which it appears you had, but just want to point out that that's a text book "let me think of the most offensive name I can" troll username, not something that should make you think the guy actually fucks children. |
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I have the feeling that ltc casino is one of those casinos that hires streamers who play fake money with a practically no money limit account. People watch them play live and they lose large sums and without any problem make next (fake) deposits until they hit some big win. Of course, they do not lose anything, because the account on which they play is prepared by the casino especially for them. I have a feeling that account is ltc casino. |
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The complaints have been piling up for at least 5 years on this forum, probably longer. And that's just on this forum. They may have the record for more complaints than any other crypto casino in history. And no, they aren't all just fake people, and no, it doesn't matter that they said "ok we are new people now, fresh start". They're still 1xbit. And even if anyone gave them a second chance, it's been blown. Nice try though. |
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You need more practice if you're going to shill around these parts. |
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In this situation, the problem is that neither side can prove that he is right.
It's easily proven that 1xbit is wrong though. They advertise themselves as a fully anonymous sports book and then accuse players of multi accounting and regularly refuse to pay out winners. That's a scam. Now go ahead a throw some nonsense word salad defense out there like the good shill you are. |
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What I see here is askgamblers helping a problem gambler free roll a Casino that allows anonymous players to use VPNs. Returning money to the player that self excluded is the worst option. Problem gamblers justify their decision to gamble any way they can think of, and when they lose, they pass responsibility for their decisions to other people in any way they can think of. Askgamblers basically just gave the degen motivation to try the whole thing again, as well as cash in hand and an easy way to convince himself it was the Casinos fault, not his. I guarantee you there are multiple players that have freerolled Stake and other casinos multiple times from alt accounts by self excluding and continuing to play and then publicly pressuring them to give their money back. My $1m idea: The money should go to a charity chosen by the player at the time of self exclusion. Any funds he is caught gambling with are donated. |
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Ozafejyw782 made a deposit of 2 BTC. The 100% deposit bonus credited him with another 2 BTC as a bonus.
Ozafejyw782 now has 4 BTC in his account, and if I understood correctly, he was able to make bets with those 4 Bitcoins. Is that correct? I believe you're correct up to this point^^ He made a few bets and managed to win one extra Bitcoin. He now has 5 BTC as a balance, but he still hasn't met the wagering requirements, which means he can't request to withdraw those coins. At one point, he gives up and wants to withdraw everything. His original 2 BTC, the 2 BTC as bonus, and the additional 1 BTC of profit that he earned with help of his original deposit + the bonus.
Duckdice obviously won't allow it because the bonus rollover requirements haven't been fulfilled. I don't think Duckdice acted wrongly unless their TOS and Bonus TOS stated that the player has the right to cancel the rollover requirements at any time, and that he would be credited with the money he won until that point. I don't think that was the case, was it?
But when he cancelled the bonus, his balance went to 0: I click cancel and are you sure yes in 1 second, without reading anything ( My fault) but I never thought there was a shady feature like that.(The proof it is shady, the admin stan talked to me and told me they will change it on monday)
BOOM : 0 balance. I refresh : 0 balance. There actually is a scenario where this would be acceptable, now that I think of it. If his balance at any point dropped more than the amount of the deposit, then it would be a fair argument that after cancelling the bonus the player is not entitled to anything. Regardless, if a player does something stupid like turn their balance into 0 without actually gambling, and he immediately comes to support to say "this is not what I meant to do", imo there's never a situation where it's ok for the Casino to say "sorry, thats our money now". If you leave the possibility of that happening, no matter how dumb someone would have to be to do it, it's going to happen. - and so now you basically have predatory terms as a revenue generator for your business - which is never ok. And by never ok, I mean that's my opinion. But again, this is 5 years ago and they've admitted their mistakes in the past. I've got issue #2 response on deck, I almost skipped to the "We accidentally rained 3 btc per user" issue but decided to go in order....stay tuned. I just read the original accusation case and this is how I see it. I hope TwitchySeal doesn't mind other users posting their feedback and opinions. Not at all, open thread for a reason. |
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Hopefully, the casino will process automatically and do not use KYC so you can get the money right away.
If the casino can process without requiring many things, that will help us to withdraw any amount and that is good for both sides.
Seems like you did not read even the starting post at this thread. LTC is FULLY ANONYMOUS casino with NO KYC and with NO ANY KIND OF VERIFICATION. We will never ask any player for any document of other verification. Here's the starting post of this thread: Good afternoon! Today I was fortunate enough to receive the biggest prize of my life. With a bet of 300 Dogoins, I won 496,500 Dogoins. This is x1655 of the bet amount. It's just incredible, I still can't get away from the received free spins. Played in the provider of booming games, slot - Book of Tombs. I immediately decided to publicize my winnings, since this casino is new, and I am not sure of their honesty to the end. Therefore, I will inform about all events here. Now I have 550,000 dogcoins on my account, and the withdrawal limit in this casino per day is 15,000 doge coins, 75,000 per week, and 300,000 per month, it will take me almost 2 months to withdraw all this, the main thing is to be able to control myself. I hope all will be ok   There's no mention of KYC and the player did not get their money right away. It would've taken the player months for you to finish paying the player, instead they gambled it away. |
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He's not very good at managing his reputation or his website.  |
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I have recently discovered that many fire departments and local governments are spending your tax dollars to give out free smoke detectors to people who can't afford them, as well as putting smoke detectors in schools and other public buildings. This is pure socialism! Say NO!
The benefits of smoke detectors very clearly outweighs the costs of smoke detectors in every household, by a very large margin. Further, smoke detectors are not intrusive. Unless there is a fire (or the battery is running low), most people will not even notice the presence of a smoke detector. I don't think there are any unserious people that are actually against smoke detectors, let alone serious people. Healthy young child goes to doctor. Smoke detectors in every room. Doesn't feel good and changes. AUTISM! Many such cases! |
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So how long would it take a player to withdraw the amount won in that video? Looks like 190 million RUB right? |
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But how else would the sheep know when their house is on fire. They're too lazy to use the smoke detector our lord and savior Jesus Christ blessed them with (their nose and eyes). Smoke detectors are the only option, if you're a sheep.
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That's kinda the point of using 2FA. Social engineering can answer many of the questions they asked, but a signed message can't be faked. I would have my doubts too if someone says they are the owner but can't sign a message to prove it. And when there's doubt, they shouldn't give you access to the account.
It is not a blockchain address for what if we forget our private key/seed or something like that then we would not be able to login into the account. On Stake.com there might have registered too many information. If all the information is right which is associated at the time of creation or facing the issue then they should help the OP. It is the fault of the op that s/he lost his/her 2fa and didn't backup the code of the 2fa. That doesn't mean there should have no alternative way to recover the account. I think they should have an option. I'm still at same place no help yet from stake. Even for transaction screenshot i provided them my bc game casino withdraw to stake deposit address. Where they can easily see "ammount date transaction I'd and stake deposit full address" But they just don't want to help at all Fucking with me in every mall. Now they stopped replying me at all. Eddie being a bitch If you can't provide them with what they ask then you aren't getting your account back. If Stake gives someone's account to a scammer that pretends to lose their 2fa and password, that's Stakes fault. If someone loses their 2fa and password and can't access their account anymore, that's not Stakes fault. Back your shit up next time. |
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The original accusation on the forum: The original poster of the above was credited a refund, the deposit bonus was removed and re-worked before re-release much later on with lessons we had learnt. The basic summary of what happened is the user in question used one of our deposit bonus offers, played through and was up with some considerable profit, however, decided they did not want to continue with the bonus and cancelled it (there were warnings this would mean losing both the initial commitment and profit) that were missed by the user. His scam accusation was that this was unfair and we should refund the balance (which we did) however our initial response was not fantastic and actually a bit standoffish. We have apologised and recognised this is not the way to handle complaints and was extremely early in the experiences of DuckDice and its team. This was perhaps our biggest mistake and where most of our reputation damage has come from. However, we have had most negative trust ratings removed and placed as neutral from this time because we have clearly demonstrated that we have resolved it fairly. Everyone seems like an asshole in this thread. I know this happened almost 5 years ago, but it's a good example of why deposit bonuses are basically a red flag these days. Someone's getting exploited - if there's value in the bonus - the casino gets exploited, otherwise it's the player, it all comes down to terms and conditions.... And any time terms and conditions allow the possibility of a player accidentally giving their balance to the casino without actually gambling it - those are predatory terms. The player handled it in probably the worst way possible, which kind of sucks because he basically got rewarded for being both an idiot and an asshole. But keeping the money would be like a real casino keeping a players money because he dropped in all in the hotel pool or something. But yeah, not a good look for anyone. Luckily it was almost 5 years ago. Not much else to say on that. Next one coming up "Mishandling a multi-account situation in private messaging"
What I don't quite understand is why this is a self-moderated thread. If you want to discuss in an objective and unbiased way, a self-moderated thread is not the right way, unless you convince me otherwise, I don't see it.
If by some chance I get this comment deleted I will open another thread to discuss this.
So thread doesn't get over run with sig spam and a couple trolls with lots of accounts. |
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In past I have done more than 10 articles all positive about stake so it must be clear that I have NO personal problems here neither I intend to extort money out of them. $70k is not something I can shrug off either and let it be.
Is this true: He has sent documents of at least 4 different people in his attempts to get verified.
Is this you: I won 2 BTC and stake has banned me 
MY KYC IS PENDING FOR 15 DAYS AND THEY ARE TRYING TO MAKE ME GAMBLE AWAY MY MONEY BY DELAYING KYC |
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Worth noting that CoinsRUs123 is alleged alt of LetsGetIt834 who has a history of creating accusations against stake, then deleting them, then creating them again, and then deleting them, in obvious attempt to shake down Stake. Stunna, if you reward these guys for the smear threads, even a little bit, especially when they're obviously lying about the situation, plan on dealing with many more threads like this in the future. |
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Last week a mod from Duckdice.io reached out to me to offer $100 in exchange for looking into and commenting publicly on some accusations that were made the site. They were very explicit that they only wanted honest feedback and I'm convinced they aren't just looking for someone to shill for them. I agreed, they paid me $100 in btc yesterday and today I received what you see below. For the record: I know very little about Duckdice.io . Never played there, never made an account, and (someone correct me if I'm wrong) I'm pretty sure I've never even posted in any thread related to them. All I really knew about them is that they're a dice site that's been around for a while, they have (had?) a signature campaign with orange signatures, and there were a couple scam accusations against them. Before the last couple days I didn't know any of the details surrounding any of these accusations. Since they already paid me, they owe me nothing, and all I owe them is my opinion on the accusations below, (which I'll get to one by one in the thread) so I hope the perception of any conflict of interest is minimal. Without further adieu...
Why this thread?
DuckDice has been around since November 2016 —- since then we have grown into what we would consider an excellent dice site with some of the most advanced features, deposit and withdrawal options and UI on the market. We have a very loyal following and a very solid regular community.
What our problem has been for some time is what we would consider a perception issue of our services on forums such as bitcointalk and other websites such as Trustpilot; whilst on the one hand, we deliver excellent customer service and attention to detail on all issues, we initially made some grave communication errors and handled situations, frankly, poorly, although where it was right to do so, have always corrected, reimbursed and resolved any issue where appropriate.
We would like to use this opportunity, with help of legendary members, to put everything on the table and discuss issues that might be of concern to the bitcoin talk community and allow this thread to be a focal point for us to learn and improve from.
We will take this opportunity, with help of our live support members bobstone, and kirito89 to comment on anything you might want answers for as well as layout some of our more notable accusations and how each situation was dealt with.
Legendary member help
To be upfront we have made the payment to two legendary members for use of self-moderated threads (of which only the legendary member posting will have influence) to ensure constructive and clear feedback.
We just want to increase awareness of the service we are very proud of in the best manner possible using the tools available to us, we will ask negative comments not to be removed unless they are intentionally false or malicious.
What we are paying for is the time and attention to posts, not to take our side but ensure that vital questions are asked of us and of any criticisms or allegations posted and ensuring a fair and neutral platform for us to engage on.
Accusations
So we’ll take our very first major issue, it was early on in the site and was involving our deposit bonus at the time. We have an in-depth explanation here: https://help.duckdice.io/hc/en-us/articles/360007748833-DuckDice-scam-bonus-accusation
The original accusation on the forum:
The original poster of the above was credited a refund, the deposit bonus was removed and re-worked before re-release much later on with lessons we had learnt.
The basic summary of what happened is the user in question used one of our deposit bonus offers, played through and was up with some considerable profit, however, decided they did not want to continue with the bonus and cancelled it (there were warnings this would mean losing both the initial commitment and profit) that were missed by the user.
His scam accusation was that this was unfair and we should refund the balance (which we did) however our initial response was not fantastic and actually a bit standoffish. We have apologised and recognised this is not the way to handle complaints and was extremely early in the experiences of DuckDice and its team.
This was perhaps our biggest mistake and where most of our reputation damage has come from. However, we have had most negative trust ratings removed and placed as neutral from this time because we have clearly demonstrated that we have resolved it fairly.
Mishandling a multi-account situation in private messaging:
While this was poorly managed by us on a communication level — the user was linked to several other accounts that were trying to promote child pornography; which of course on so many levels we absolutely do not tolerate.
However, our approach towards the user in question was (and not on the same scale) also intolerable; because although we had evidence that they were possibly the same person, there is absolutely no way we should make such accusations without it being absolutely definitive they were the same person.
We have addressed this with training and guidance with the member involved.
Scam accusations involving pending reviews:
While this user’s withdrawal went under review, he has received his withdrawal after a few hours. Basically, our system sometimes flags transactions and automatically sends them for review by a finance admin, this happens very occasionally.
There are a few reasons why a withdrawal might go under review, some for a security or compliance matter, some are to ensure there is no bonus abuses happening.
The vast majority of reviews taken are then approved and sent to the user, in rarer circumstances further information or KYC is required.
The 3.11btc rain per user bug:
Basically, we had an issue with our system which meant our rain bot rained an extraordinary 3.11 btc to 10 users. This user felt it was unfair that we blocked the attempt to withdraw it, and then subsequently returned the balance to duckdice.
Pretty much all financial institutions and companies will reserve the right to claim back money that is given due to an error and these weren’t small sums. Some users actually returned their balance realising it was a bug without question and were given bonuses for doing so.
We also had a problem that many people tried to avoid detection by further raining and tipping segments of balances in the hope they could circumvent our auto-detection systems that were triggered by such large amounts being rained.
However, we have now come to peace with this user who we will invite onto the thread for comment.
Nomercy lossback:
I will try to keep this short, but basically, before we introduced the daily, weekly, monthly Rakeback bonuses, we were offering a loss back of up to 10 % for our players, which meant anywhere from 1 % to 10 %, the highest tier 10 % was given to our regular players, regular depositing players etc.
This certain player, Nomercy, a high roller, was playing for about 2-3 weeks, he won a pretty big amount then proceeded in losing it he got approximate of 6 % of his total losses back, and then, about 6 months later he came back asking for more ( prices already exploded so I’m assuming that’s the reason he did it ) ,
Regardless, this user was actually compensated at the time, he was happy with it. But come back after a few months, demanding more, and threatening with bitcointalk accusations.
There was also some suspicion the original owner was not the one contacting, and the ask was very very large, a further few % of losses at a much much higher crypto price. It seems likely we would have obliged a smaller ask for such a player even after already crediting nearly a bitcoin in bonuses but the demand we felt was very unreasonable.
Richardo30 aka Screwing1000 aka multiple other bitcointalk accounts , aswell as duckdice accounts:
This user recently you may have noticed wrote a lot of accusations on our main thread as well as individual threads, as well as our trust pilot score being much lower than it is now. Most of this has been removed by the user.
It ultimately stemmed from him seeking loss back (a mechanism we no longer offered) and the short term disruption he was creating to our reputation was very impactful, we, unfortunately, did end up paying him a relatively small sum (7% of his losses on the site) and he has since deleted most of his posts and trust ratings (made via various accounts).
We as a team are not very happy with this decision we took, but in this one instance, bowed to pressure, which is why it's so important we write this thread and why we're being open about it now — there is a more comprehensive answer posted on our main BTT thread, here; https://bitcointalk.org/index.php?topic=1676313.3360
The good stuff!
So what does DuckDice actually offer players?
We offer near on 24/7 live support with a very quick turnaround on the completion of rectifying issues. This has improved year on year and now we offer some of the most robust support of any casino.
We’ve paid out literally hundreds of thousands in bonuses, both in opportunity and actual withdraws from our faucet program, Rakeback, rains etc. There is a lot of bang for the buck for players, especially for the average gambler.
We also offer one of the best, lively, communities for actually having discussions, chilling out with your gambling, with a solid emphasis on chat quality, sometimes it’s serious, sometimes it’s a laugh but it’s always real.
We really do respond to feedback, constantly updating and improving the game, our reward structures, our policy towards people based on community feedback, and we won't stop. It really is one of the most fully fleshed-out feature-rich dice games available with a UI that works extremely well across tablet, mobile, pc, laptop and operating systems.
And, we’ve been running for half a decade —- in this space, that’s no small feat, and we plan to go on for a decade more; we have an extremely dedicated team who really care about the site and the user’s experience of it and we are very proud; sometimes too proud, of our work, which has been shown from time to time in our responses too unfair, or even outright false allegations.
Summary
If you spent time reading all of this, I genuinely thank you; I also thank you for any questions you may give us, I really hope this community sees what we are trying to do, and give us a fair shake, we will continue to grow and offer people a great experience, but it would be even better if we could do so with the bitcointalk community and wider giving us the appropriate criticism, and actual-time too understand that past mistakes are past and people with vendettas will always poison the water. For the future, we always have been listening, and caring about our reputation but it’s often a very hard mountain to climb, especially in this business.
We thank you too, our loyal customer base who’ve been with us all this time and are very grateful for the support over the years that allow us to offer such a great game.
Local Rules: - All responsibility for any decision to remove or not remove a post falls on me (TwitchySeal), not Duckdice. - No signature spam. If your post smells like sig spam I'll delete it. - No derailing. The topic is duckdice.io issues. - If I ask you not to post in the thread anymore, then don't. - If you have a 1xbit advertisement in your signature don't post in this thread. |
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These examples are using other blockchains as support. We're talking about 'pure bitcoin' NFTs, without using other blockchains. Yeah, there's been one around for years. NFTs on the Bitcoin blockchain have been around for years on the counter party platform. I have a couple rare pepes myself. |
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<snip>
I wish someone messaged me and warned me before.
I'm not sure how much I can believe in your innocence. You didn't participate in just one 1-xbit campaign, you tried again, but your application was rejected:  https://ninjastic.space/post/58831667It's likely you were already aware of what you were getting into at that time. It's not about believing me or not. I didn't notice even that i was accepted in the first campaign than tried to join their second one. And after i checked theur spreadsheet i found out that i was accepted. I'm not really that active on this forum especially on last days on the year. Anyways if i knew the truth i wouldn't promote such things. I admitted that i did a mistake not checking the rules and i was believing that the moderators wouldn't let a scam casino run a campaign here. So when i joined i was trusting It's a legit one and i wasn't aware that i would hurt anyone by wearing their signature. If any of what I'm saying isn't true i would continue on their campaign and wouldn't care. First thing i did after getting the negative feedback i opened and woundered how can a scam casino run a campaign then i found out about the rules. You can check that on the arabic section because I'm more active there. Plus... you can verify that when i participated on the first campaign there was only this two campaign who were available to members rank. The first my posts were 140 when i wanted to participate then i thought i was accepted so i did for the second campaign where my posts were 143. So i don't understand your point of accusing me of being not honest or not believing me. What i did i regrette it and i wouldn't do it again. And I'm ready to actually help and warn others at least you can believe my actions Might be missing something, just scanned a few posts but I think this guy deserves a break, Logfiles hope you'll consider removing the red. I mean, look at his new signature, he's obviously learned his lesson, plus, If you over tag, it makes each tag less effective. |
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