uiclicks
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January 14, 2016, 11:24:34 AM |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
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baztardo (OP)
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January 14, 2016, 11:38:50 AM |
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Im getting zero balance What should it be? Let me know your account ref and we can check it out I found out on my account activity report that someone else accesed my account and made a withdraw to a different btc address (to this: 1DWC4XW7H9Qash2Yx466EVuTquideKUi82) In other words I got hacked. I just changed my password. Any other advice to prevent this in the future? Sorry to hear your account was hacked You are actually the 2nd person who has had this problem recently, so we have done a bit of an internal security audit to see if we can find anything suspicious. Nothing is showing up though - for both the accounts our logs show that it is a sign in (with the correct password), withdrawal and sign out again. Which suggests the hacker has obtained your password elsewhere, or somehow guessed it. Was you password sufficiently strong? i.e. long, not obvious, etc Do you share the same email/password with any other sites, that might not store them securely as we do?
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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baztardo (OP)
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January 14, 2016, 11:40:12 AM |
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Hi there, could you please reply to my mail.
Help us out here! Which email is it? We reply to most emails within 24 hours of receiving them, so let us know what yours is concerning and we will try to find out what happened with it.
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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baztardo (OP)
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January 14, 2016, 11:41:00 AM |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
What's your account ref? And do you have the blockchain transaction id for the deposit?
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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Rollin.io
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January 14, 2016, 12:39:56 PM |
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Hi there, could you please reply to my mail.
Help us out here! Which email is it? We reply to most emails within 24 hours of receiving them, so let us know what yours is concerning and we will try to find out what happened with it. Email is kiran@rollin.io, advert needs to be approved.
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baztardo (OP)
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January 14, 2016, 12:54:53 PM |
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Hi there, could you please reply to my mail.
Help us out here! Which email is it? We reply to most emails within 24 hours of receiving them, so let us know what yours is concerning and we will try to find out what happened with it. Email is kiran@rollin.io, advert needs to be approved. All adverts are being approved within 24 hours - I've just checked now and there aren't any waiting. Are you sure you have submitted an advert for approval?
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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hassanabid
Newbie
Offline
Activity: 56
Merit: 0
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January 15, 2016, 02:08:58 AM |
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admin please check my account -0.03011893 was not mine -_- you should improve your site security ! :/
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onoxvo
Newbie
Offline
Activity: 2
Merit: 0
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January 15, 2016, 12:15:57 PM |
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@baztardo
When i clicked on 'Withdraw' i get 'Error' message.
I see my requested btc removed from my balance but nothing sent to my wallet. Mostly because of that server error message.
2016-01-14 01:48 Withdrawal -0.00989694 Withdrawal of 0.00989694 BTC to 3........................................Aeg
I don't see 'View' option for this transaction too.
My account name is: onoxvo @ gmail.com
Thank you!
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uiclicks
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January 15, 2016, 08:17:40 PM Last edit: January 15, 2016, 08:43:43 PM by uiclicks |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
What's your account ref? And do you have the blockchain transaction id for the deposit? ref account : 2FCFE18232DE https://blockchain.info/address/1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgW
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baztardo (OP)
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January 15, 2016, 10:40:25 PM |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
What's your account ref? And do you have the blockchain transaction id for the deposit? ref account : 2FCFE18232DE https://blockchain.info/address/1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgWThat link you have given is for bitcoin address 1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgW. I can see a transaction for 0.02263211 BTC being paid into that address - is that the transaction you are talking about? (transaction id 3330c2b4e9dcc6a11773a0afae4a2bb25ffea4907c1a8107b4708f6e078a072b) If so, then this is NOT your Mellow Ads deposit address - all of our deposit addresses start with 3 - you can see your personal deposit address by clicking on the Deposit Funds button at the top of the Mellow Ads dashboard. I looked at your account and there are no deposits (or withdrawals) made yet.
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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baztardo (OP)
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January 15, 2016, 10:43:09 PM |
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@baztardo
When i clicked on 'Withdraw' i get 'Error' message.
I see my requested btc removed from my balance but nothing sent to my wallet. Mostly because of that server error message.
2016-01-14 01:48 Withdrawal -0.00989694 Withdrawal of 0.00989694 BTC to 3........................................Aeg
I don't see 'View' option for this transaction too.
My account name is: onoxvo @ gmail.com
Thank you!
This is fixed for you now. Your account balance should now be showing correct and your can try the withdrawal again when you like
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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uiclicks
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January 15, 2016, 10:49:47 PM |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
What's your account ref? And do you have the blockchain transaction id for the deposit? ref account : 2FCFE18232DE https://blockchain.info/address/1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgWThat link you have given is for bitcoin address 1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgW. I can see a transaction for 0.02263211 BTC being paid into that address - is that the transaction you are talking about? (transaction id 3330c2b4e9dcc6a11773a0afae4a2bb25ffea4907c1a8107b4708f6e078a072b) If so, then this is NOT your Mellow Ads deposit address - all of our deposit addresses start with 3 - you can see your personal deposit address by clicking on the Deposit Funds button at the top of the Mellow Ads dashboard. I looked at your account and there are no deposits (or withdrawals) made yet. yes its my deposit address
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baztardo (OP)
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January 15, 2016, 11:08:07 PM |
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hello , i have deposit 0.02263211 to my account so i can advertise , and i e-mail you about it but still no answer from you because it didn't appear on my account balance .
What's your account ref? And do you have the blockchain transaction id for the deposit? ref account : 2FCFE18232DE https://blockchain.info/address/1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgWThat link you have given is for bitcoin address 1CkN2T7ViqJErP9BeKw5xxhyYBJ5iQfRgW. I can see a transaction for 0.02263211 BTC being paid into that address - is that the transaction you are talking about? (transaction id 3330c2b4e9dcc6a11773a0afae4a2bb25ffea4907c1a8107b4708f6e078a072b) If so, then this is NOT your Mellow Ads deposit address - all of our deposit addresses start with 3 - you can see your personal deposit address by clicking on the Deposit Funds button at the top of the Mellow Ads dashboard. I looked at your account and there are no deposits (or withdrawals) made yet. yes its my deposit address Yes thats your deposit address. There have been no deposits made to that address - https://www.blocktrail.com/BTC/address/39J9bp6RTsJWnyYnDiSi3WzVXqYuC7eAgW/transactions
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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onoxvo
Newbie
Offline
Activity: 2
Merit: 0
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January 15, 2016, 11:27:00 PM |
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hassanabid
Newbie
Offline
Activity: 56
Merit: 0
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January 16, 2016, 07:17:36 AM |
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admin give me reply ?
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joele
Legendary
Offline
Activity: 1022
Merit: 1000
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January 17, 2016, 12:16:18 AM |
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While withdrawing, Error: Insufficient funds in hot wallet... Fyi
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akganes
Newbie
Offline
Activity: 1
Merit: 0
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January 18, 2016, 08:40:34 AM |
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Website Ref : B7443F797444 Waiting for Approval.
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baztardo (OP)
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January 18, 2016, 09:12:07 AM |
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While withdrawing, Error: Insufficient funds in hot wallet... Fyi
How much are you trying to withdraw? I've just topped it up now, so there should be enough in there
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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baztardo (OP)
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January 18, 2016, 09:45:23 AM |
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Website Ref : B7443F797444 Waiting for Approval. We have caught up now with all website approvals, so yours should be done now
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Mellow Ads - Simple, bitcoin advertisingGet your advert seen by a huge audience - we served over 6.7 billion ad impressions in the last 30 days! mellowads.com | support@mellowads.com
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BitcoinReseller
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January 19, 2016, 09:17:23 AM |
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message removed because problem solved. UPDATE : i got the payment now, i wonder why it was not instant actually
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