LeGaulois
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April 27, 2017, 11:46:34 AM |
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Got an email yesterday, in hope it is a joke ? Telling me that due to new requirements affecting providers of payment services, you add a new limit for all residents and french citizens, non-verified. As of May 1, 2017, my account and my identity must be verified by your compliance department. Why do you have to obey to this you're not a french company? Who is going to trust me if my id card date is expired but it is still a valid id card since the french gov added 5 years to cards previously made...It's not that i don't want to be verified, but due to this i am not sure my verification will be accepted.
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cryptopay_support (OP)
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April 27, 2017, 12:50:23 PM Last edit: April 27, 2017, 01:53:14 PM by cryptopay_support |
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Got an email yesterday, in hope it is a joke ? Telling me that due to new requirements affecting providers of payment services, you add a new limit for all residents and french citizens, non-verified. As of May 1, 2017, my account and my identity must be verified by your compliance department. Why do you have to obey to this you're not a french company? Who is going to trust me if my id card date is expired but it is still a valid id card since the french gov added 5 years to cards previously made...It's not that i don't want to be verified, but due to this i am not sure my verification will be accepted.
Hello, Please be informed that we have to comply with the updated French policies regardless of the country we are based at. Sorry for the inconvenience! Please contact our Compliance Team via the Live Chat on Cryptopay.me and they will do their best to help you with the verification process.
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cryptopay_support (OP)
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April 28, 2017, 09:52:26 AM |
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Hi cryptopay,
I just registered to the crytopay.me. And i am thinking to get a small limit for prepaid card for paying my bills or some online purchasing. Also i just see 3 currency cards (Euro, USD, Pound). Am i able to use the cards for any other currency? Thx
Hi! Yes, you can use your EUR/USD/GBP card to make a purchase in any other currency, but please be informed that in this case you will be charged a Foreign Transaction fee of 3%. You can find more information about Cryptopay card's fees and limits by following this link - https://cryptopay.me/bitcoin-debit-card.
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cryptopay_support (OP)
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April 28, 2017, 01:25:01 PM |
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Hi cryptopay,
I just registered to the crytopay.me. And i am thinking to get a small limit for prepaid card for paying my bills or some online purchasing. Also i just see 3 currency cards (Euro, USD, Pound). Am i able to use the cards for any other currency? Thx
Hi! Yes, you can use your EUR/USD/GBP card to make a purchase in any other currency, but please be informed that in this case you will be charged a Foreign Transaction fee of 3%. You can find more information about Cryptopay card's fees and limits by following this link - https://cryptopay.me/bitcoin-debit-card. OW Okay. So when i received payment in another currency. Is it also subjected to 3% fees? It is not allowed to receive direct payments to the Cryptopay cards. If you talk about the third-party load in a currency that is different from your card's, then yes, you will be charged a Foreign transaction fee of 3%.
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tqbtc
Newbie
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Activity: 1
Merit: 0
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April 28, 2017, 02:14:06 PM |
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Hi,
I just wanted to check on a few things before getting a virtual cc. If I remain unverified - is the card usable for online purchases on the following sites (within unverified purchase limits):
amazon.com digitalocean.com vultr.com envato.com
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cryptopay_support (OP)
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April 28, 2017, 02:43:40 PM |
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Hi,
I just wanted to check on a few things before getting a virtual cc. If I remain unverified - is the card usable for online purchases on the following sites (within unverified purchase limits):
amazon.com digitalocean.com vultr.com envato.com
Hello, Yes, you can make purchases on Amazon. Please contact customer support service of digitalocean.com / vultr.com / envato.com directly and ask them if they accept prepaid debit Visa cards without 3d secure.
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LeGaulois
Copper Member
Legendary
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Activity: 2940
Merit: 4101
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April 28, 2017, 05:38:21 PM |
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Got an email yesterday, in hope it is a joke ? Telling me that due to new requirements affecting providers of payment services, you add a new limit for all residents and french citizens, non-verified. As of May 1, 2017, my account and my identity must be verified by your compliance department. Why do you have to obey to this you're not a french company? Who is going to trust me if my id card date is expired but it is still a valid id card since the french gov added 5 years to cards previously made...It's not that i don't want to be verified, but due to this i am not sure my verification will be accepted.
Hello, Please be informed that we have to comply with the updated French policies regardless of the country we are based at. Sorry for the inconvenience! Please contact our Compliance Team via the Live Chat on Cryptopay.me and they will do their best to help you with the verification process. Nah you don't have to be sorry, the french gov should. I sent the documents asked (id card, proof of adress). I will wait to see the verification refused and then try to explain that my ID card is still valid since the french gov added 5 years to cards previously made 2014. I usually have no success to be accepted with a foreign site, due to this. thanks
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eduBTC
Member
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Activity: 74
Merit: 10
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April 29, 2017, 09:22:06 AM |
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Cryptopay has one of the largest margins in the market Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | Coinizy | You get EUR for one BTC | 1191.2532 | 960.3 | 1175.051 | 1195.7 | 1198.63 | 1185.98 | 1136.01 | Margin | 2.34% | 21.27% | 3.67% | 1.98% | 1.74% | 2.77% | 6.87% | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | 0% | Total margin | 2.34% | 21.27% | 4.67% | 1.98% | 2.74% | 2.86% | 6.87% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | No plastic | You get EUR for one BTC final | 1171.2532 | 931.3 | 1136.30049 | 1174.7 | 1157.6537 | 1169.99 | Not applicable | The Bitstamp price is 1219.8 EUR for 1 BTC
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FLoving
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April 29, 2017, 11:44:32 AM |
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My latest review about cryptopay: A few day ago I tried my bank account for an online purchase and there I faced an issue ten I tried your virtual debit card for purchasing that product and I bought the product conveniently. That is a good service and the price is nice. Thanks
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spatifilium
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April 29, 2017, 02:11:17 PM |
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I use a debit card and I am very satisfied with service, excellent support, quick response. I just do not know why now all accounts have to be verified, and as far as I read more and more countries in the EU must verify their account. Are they a visa requirement or UK requirement?
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cryptopay_support (OP)
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April 29, 2017, 03:06:48 PM |
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I use a debit card and I am very satisfied with service, excellent support, quick response. I just do not know why now all accounts have to be verified, and as far as I read more and more countries in the EU must verify their account. Are they a visa requirement or UK requirement?
Hello, At the moment only residents of Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Romania, and France have to verify their accounts in order to use the Cryptopay card. In most cases, it is a Visa requirement, but in the case with France, it is their new government policy. Is there anything else I can help you with?
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cryptopay_support (OP)
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April 29, 2017, 03:28:28 PM |
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Cryptopay has one of the largest margins in the market Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | Coinizy | You get EUR for one BTC | 1191.2532 | 960.3 | 1175.051 | 1195.7 | 1198.63 | 1185.98 | 1136.01 | Margin | 2.34% | 21.27% | 3.67% | 1.98% | 1.74% | 2.77% | 6.87% | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | 0% | Total margin | 2.34% | 21.27% | 4.67% | 1.98% | 2.74% | 2.86% | 6.87% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | No plastic | You get EUR for one BTC final | 1171.2532 | 931.3 | 1136.30049 | 1174.7 | 1157.6537 | 1169.99 | Not applicable | The Bitstamp price is 1219.8 EUR for 1 BTC Hello! As it was mentioned in my previous reply, the above-mentioned rate is dynamic and changes constantly. Sometimes it can be better or a little bit worse than our competitor's rate. We have our own price discovery and it is not linked to Bitstamp. If you have any other questions, feel free to ask!
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LeGaulois
Copper Member
Legendary
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Activity: 2940
Merit: 4101
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April 29, 2017, 04:43:32 PM |
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Your verification system ask for original scans/images without any compression or resizing and not altered in any graphic editing program. Well, your system doesn't accept original scans as it says the size is too small and minimum is 500kb (or something similar) so no choice resizing to meet your recquirement. So my verification has been denied and now also asking an additional address document... If I am not able to be verified, will i still be able to use the wallet, or I won't be able to use both the card and the wallet?
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eduBTC
Member
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Activity: 74
Merit: 10
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April 30, 2017, 11:42:59 AM |
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Cryptopay has one of the largest margins in the market Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | Coinizy | You get EUR for one BTC | 1191.2532 | 960.3 | 1175.051 | 1195.7 | 1198.63 | 1185.98 | 1136.01 | Margin | 2.34% | 21.27% | 3.67% | 1.98% | 1.74% | 2.77% | 6.87% | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | 0% | Total margin | 2.34% | 21.27% | 4.67% | 1.98% | 2.74% | 2.86% | 6.87% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | No plastic | You get EUR for one BTC final | 1171.2532 | 931.3 | 1136.30049 | 1174.7 | 1157.6537 | 1169.99 | Not applicable | The Bitstamp price is 1219.8 EUR for 1 BTC Hello! As it was mentioned in my previous reply, the above-mentioned rate is dynamic and changes constantly. Sometimes it can be better or a little bit worse than our competitor's rate. We have our own price discovery and it is not linked to Bitstamp. If you have any other questions, feel free to ask! I am following prices for more than a month and CryptoPay is never the best in the market
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cryptopay_support (OP)
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April 30, 2017, 09:47:21 PM |
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Your verification system ask for original scans/images without any compression or resizing and not altered in any graphic editing program. Well, your system doesn't accept original scans as it says the size is too small and minimum is 500kb (or something similar) so no choice resizing to meet your recquirement. So my verification has been denied and now also asking an additional address document... If I am not able to be verified, will i still be able to use the wallet, or I won't be able to use both the card and the wallet?
The minimum size limit of 500 kb is for an ID document only. There are no such limits for an address document. Please contact us directly via the live chat on the website or email to support@cryptopay.me and our compliance team will be happy to help. In case you are unable to get verified, you will still be able to use the wallet and the card (until you reach the limit for the unverified users).
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cryptopay_support (OP)
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May 01, 2017, 08:12:25 AM |
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Hi Support,
I would like to test the cryptopay before i am thinking for top up. I am thinking to use the prepaid card for online purchases. So would you please to help me with the promo code, so that i can test the card first before doing top up? Thx in advance.
Hi! I regret to inform you that you need to be an active member with the activity score higher than 30 on bitcointalk to get a promo code.
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hoop
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NOBT - WNOBT your saving bank◕◡◕
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May 01, 2017, 08:23:42 AM |
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Is cryptopay virtual debit card have to be verified?
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London.Rep
Newbie
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Activity: 34
Merit: 0
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May 01, 2017, 08:59:31 AM |
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Hi was advised I can come here for my promo code. Keep up the good work team and hope there will be many more updates and ways to top up your account via PayPal Thanks guys. Hope to get my code soon
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cryptopay_support (OP)
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May 01, 2017, 10:41:35 AM |
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Is cryptopay virtual debit card have to be verified?
Hello, You are obliged to become a verified customer before ordering a virtual card if you are a resident of the following countries - Bosnia and Herzegovina, Bulgaria, Croatia, Greece, Romania, and France. We strongly suggest using your real billing address while ordering the Cryptopay card.
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cryptopay_support (OP)
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May 01, 2017, 10:43:35 AM |
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Hi was advised I can come here for my promo code. Keep up the good work team and hope there will be many more updates and ways to top up your account via PayPal Thanks guys. Hope to get my code soon Hello, As per your request, Promo Code has been sent! Have a great time using your Cryptopay card
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