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greaterninja
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July 12, 2013, 04:10:07 PM |
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No email, no yifu, no china
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dylan186
Newbie
 Offline
Activity: 44
Merit: 0
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July 12, 2013, 11:19:13 PM |
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mmm, that's odd guys, I'm pretty sure rudrigorc and allinvain should have gotten emails, I remember sending about 50% of them before having to run off to another meeting earlier today.
care to check store / emails?
also yes, trade-ins are batch #2 prices, so $1600 at current exchange rate. I think the number used was 17.2-17.4ish
My lancelot had been signed by Mr. Chen in BeiJing in April 17th.Still no emails,no order. |
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greaterninja
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July 13, 2013, 12:12:10 AM |
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Mr. Yifu. Please make processing all of the trade-ins your #1 customer priority.
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Raize
Donator
Legendary
Offline
Activity: 1419
Merit: 1015
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July 13, 2013, 02:26:17 AM |
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Has anyone paid to the address listed in their account and gotten confirmation that their payment was received in the store respectively?
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dylan186
Newbie
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Activity: 44
Merit: 0
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July 13, 2013, 02:35:00 AM |
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Has anyone paid to the address listed in their account and gotten confirmation that their payment was received in the store respectively?
get the trade-in email?order ?Could you paste the picture? |
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allinvain
Legendary
Offline
Activity: 3080
Merit: 1080
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July 13, 2013, 03:00:19 AM |
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Has anyone paid to the address listed in their account and gotten confirmation that their payment was received in the store respectively?
I paid, but no confirmation either via e-mail from someone or from the store. It still shows as "trade in on hold". |
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dylan186
Newbie
Offline
Activity: 44
Merit: 0
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July 13, 2013, 03:56:48 AM |
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Has anyone paid to the address listed in their account and gotten confirmation that their payment was received in the store respectively?
I paid, but no confirmation either via e-mail from someone or from the store. It still shows as "trade in on hold". Why did avalon open online customer service so difficult?It could solve a lot of problems,just like msn,qq etc. |
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loshia
Legendary
Offline
Activity: 1610
Merit: 1000
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July 13, 2013, 07:08:58 AM |
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Patience guy's
We have to wait until they ship them.
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sneef
Member
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Activity: 69
Merit: 10
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July 13, 2013, 07:48:46 AM |
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mmm, that's odd guys, I'm pretty sure rudrigorc and allinvain should have gotten emails, I remember sending about 50% of them before having to run off to another meeting earlier today.
care to check store / emails?
also yes, trade-ins are batch #2 prices, so $1600 at current exchange rate. I think the number used was 17.2-17.4ish
BitSyncom will you please address your Batch 2 Problem Orders Thread https://bitcointalk.org/index.php?topic=255130 |
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dylan186
Newbie
Offline
Activity: 44
Merit: 0
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July 13, 2013, 02:09:51 PM |
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Keep the post top
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server
Legendary
Offline
Activity: 892
Merit: 1002
1 BTC =1 BTC
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July 13, 2013, 02:10:45 PM |
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@Yifu, why did not every trade-in customer receive a mail ?
(Did you do this on purpose or is this because of an error/spamfilter ?)
Maybe we can get some clarity instead of weeks of discussion...
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Icoin (OP)
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July 13, 2013, 03:51:41 PM
Last edit: July 13, 2013, 04:46:20 PM by Icoin |
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This whole situation is realy sad, we was ready for a real biz cooperation with the avalon team, but the whole situation now looks like kiddieswork. Its awesome that they came up with 110nm ASIC, they deserve respect for that, but i dont understand there costumer politics. Im aware its not realy trade-in related but we like to share our knowledge about 2 nm production: https://devda.ch/content/optical-nanofabrication-2-nm-and-1-nm-pattern-transfer-silicon-wafer |
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tucenaber
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July 13, 2013, 08:04:01 PM |
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I don't know if I should laugh or cry, but one thing is certain; I have never seen anything like it before.
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romerun
Legendary
Offline
Activity: 1078
Merit: 1001
Bitcoin is new, makes sense to hodl.
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July 13, 2013, 08:22:26 PM |
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"Then stop asking for updates, it’s that simple." - BFL_Josh
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Raize
Donator
Legendary
Offline
Activity: 1419
Merit: 1015
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July 13, 2013, 08:28:57 PM |
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I paid, but no confirmation either via e-mail from someone or from the store. It still shows as "trade in on hold".
Thanks allinvain for testing this. Hopefully you'll get a notification soon. Having a payment address looks promising, I'm just hesitating before sending the BTC because the store listing itself is confusing and I never got a tradein notice to my email address directly. Not sure why my support ticket hasn't been responded to, but it could be just cause it's the weekend. |
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coretechs
Donator
Sr. Member
Offline
Activity: 362
Merit: 250
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July 13, 2013, 09:57:37 PM |
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I also sent payment to the address listed for my order in the store. I updated the support ticket I have open with the transaction info, I figure that's the best place to keep things documented.
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allinvain
Legendary
Offline
Activity: 3080
Merit: 1080
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July 13, 2013, 11:24:09 PM |
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I also sent payment to the address listed for my order in the store. I updated the support ticket I have open with the transaction info, I figure that's the best place to keep things documented.
I opened a support ticket too. It seemed like a good idea. At the very least they will have a "formal" notification of the problem that we are all experiencing. If I had to guess I'd say that payments are confirmed manually and they just did not get around to it. |
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Icoin (OP)
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July 14, 2013, 12:38:24 AM
Last edit: July 14, 2013, 12:58:18 AM by Icoin |
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I also sent payment to the address listed for my order in the store. I updated the support ticket I have open with the transaction info, I figure that's the best place to keep things documented.
I opened a support ticket too. It seemed like a good idea. At the very least they will have a "formal" notification of the problem that we are all experiencing. If I had to guess I'd say that payments are confirmed manually and they just did not get around to it. We all sent our hardware to Avalon as demanded on 16. April. Most of us dont have a real contact with the Avalon Team till today. In that package there was our contact data as demanded in the Newsletter. On 16. April i asked myself, what is so hard to get a list from ngzhang and contact us personaly, but ok probably they ask for proof, so i sended the requested contact data letter with the hardware. I would like to understand what for we had to send it, since we have no contact till today? I had a order listed and on hold in the Avalon store, but it was deleted a month ago as i posted a ticket about it and is unanswered since then (30 Days now). |
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dylan186
Newbie
Offline
Activity: 44
Merit: 0
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July 14, 2013, 12:52:31 AM |
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"Then stop asking for updates, it’s that simple." - BFL_Josh
That is maybe simply an excuse for procrastination. |
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rudrigorc2
Legendary
Offline
Activity: 1064
Merit: 1000
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July 14, 2013, 12:56:00 AM |
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I also sent payment to the address listed for my order in the store. I updated the support ticket I have open with the transaction info, I figure that's the best place to keep things documented.
I opened a support ticket too. It seemed like a good idea. At the very least they will have a "formal" notification of the problem that we are all experiencing. If I had to guess I'd say that payments are confirmed manually and they just did not get around to it. We all sent our hardware to Avalon as demanded on 16. April. Most of us dont have a real contact with the Avalon Team till today. In that package there was our contact data as demanded in the Newsletter. On 16. April i asked myself, what is so hard to get a list from ngzhang and contact us personaly, but ok probably they ask for proof, so i sended the requested contact data letter with the hardware. I would like to understand what for we had to send it for, since we have no contact till today? I had a order listed and on hold in the Avalon store, but it was deleted a month ago and every tickets is unanswered since then (30 Days now). Mr Chen holds a reliable and organized list of everyone that sent machines to him. |
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