[Avalon Asic] trade-in Thread

[server]

As far as I know the Icarus/Lancelot trade-in program was not officially closed.

[dylan186]

still nothing

[Raize]

My update is:
No response to my support request, and no email. If you view the link in my signature, you'll see the time of verification that they received my Icarus was April 19th, 2013 3:06PM CST.

There is an order in the store for me, and the text of the order on the second page indicates I should send a specified amount of BTC to a specific address. The order price indicates a different amount. Because I have received no email, and partly because others here have paid and gotten no confirmation of shipment of their trade-in, I created a new ticket requesting assistance and clarification on what I should be providing/paying.

[loshia]

My update is:
No response to my support request, and no email. If you view the link in my signature, you'll see the time of verification that they received my Icarus was April 19th, 2013 3:06PM CST.

There is an order in the store for me, and the text of the order on the second page indicates I should send a specified amount of BTC to a specific address. The order price indicates a different amount. Because I have received no email, and partly because others here have paid and gotten no confirmation of shipment of their trade-in, I created a new ticket requesting assistance and clarification on what I should be providing/paying.

Dude,
Just pay the bill as we all did. Asking for a support/response will do nothing but just slow your delivery
just my two cents
PS: i paid silently on the same day and my order status is not changing, but i am not making noise just waiting.

[greaterninja]

my trade-in still has not been added to my store account.  7/18/2013

 

[iCEBREAKER]

I think personal wellbeing is more important then business dissapointments.

Mafia is in control overthere.

If there are Triad and/or PLA thugs bothering Avalon the Bitcoin Police will make short work of them!



Icoin, please start a Scam Accusation thread, or otherwise escalate our issue as necessary to get Bitcomsyn's attention!

[Icoin]

Icoin, please start a Scam Accusation thread, or otherwise escalate our issue as necessary to get Bitcomsyn's attention!

https://bitcointalk.org/index.php?topic=258829.msg2759229#msg2759229

[allinvain]

Guys I think things should start moving soon. I got notice that my batch3 unit has shipped so I presume that once they take care of batch 3 they will start with the trade-in customers. Shame that trade-in did not receive the priority they were promised, but what can you do; c'est la vie.

[yxt]

so now trade-in starts after b3 WTF

[allinvain]

Guys I think things should start moving soon. I got notice that my batch3 unit has shipped so I presume that once they take care of batch 3 they will start with the trade-in customers. Shame that trade-in did not receive the priority they were promised, but what can you do; c'est la vie.

c'est la vie, eh?  I'm sure many would disagree.
More like bend over.

Although I agree with and share your sentiment, my "c'est la vie" remark was meant to refer to the reality that there is nothing we can do about the situation as it is out of our control. We can vent and bitch all we want but that's about it as far as our powers go so far. We can however show our displeasure and vote with our wallets next time around. We have more choices now than we did before.

My hope is that in the interest of public relations the Avalon team do something to quell the anger of their trade-in customers. How can they do this? I leave that up to them, but I can suggest some suggestions:

1) Ship trade-in units at the same time as batch 3 units (least they can do considering the broken promise of preferential treatment for their loyal customers - ie trade in clients)
2) Ship trade-in customers units that are compatible with their proposed 55nm hashing modules so we have an upgrade path without having to buy whole new base units.
3) Process and confirm trade-in customer e-mails and payments faster

[dylan186]

I still didn't receive my trade-in email ,And it not been added to my store account,too.

[yxt]

same here: no mail, no order in my account

now it seems they ship batch 3 and chips before trade-in units 

I'm really disappointed. The trust is gone.
Personally, I'm done with Team Avalon,
if there is not some sort of compensation.

[greaterninja]

no trade-in to my store account yet 7/21/2013

[greaterninja]

BitSyncom:  please take a look at #1235 and #1351  .  My trade-in orders have not been added to the store as well.
Very Respectfully,
GreaterNinja.

[yxt]

hehe...

they dont care.... 

[allinvain]

Yeah, they are too busy shipping out Batch 3 to give a hoot about trade-ins.

[greaterninja]

7/25/2013  my trade-in still has not been added to my store account.  tickets #1408, #1409, #1351, #1235 opened.

Sent emails to Yifu as well.

No Reply.

[server]

His name should be Go Fu Yi... 

[yxt]

It's quiet in here...? Hab ihr etwas bekommen? Did you get something?
I have still no mail or order in my acc  

[server]

Nein