I'm very sorry English is not my native language. My card show 0 and I put 50+ Euro. Not sure what I"m doing wrong. I'll try to use it this week to pay for some ads to see if it works. Maybe the problem is that I haven't used the card yet.
Let's go this step by step... you first went to My Account and did a deposit?
https://uquid.com/account/my-account/depositIs this deposit showing in the "Your Balances'?
Did you then go to the My Uquid Card and "Buy New Card"? Is the virtual card listed now?
Did you activate the virtual card by clicking on "View card info" and click on the "Active Now" red button?
Did you then "Load balance into card" to actually get your funds on the virtual card?
How about you post some screenshots so we can see what is going on...
The interface is not always very logical for new users, but in a twisted way it all makes sense... if you get used to it ;-)
OK, so on this page:
https://uquid.com/account/my-account/depositthe balance is 0.01 USD (that is my mistake I wanted Euro) and I sent about 50 euro on the card but now this is 0$
But I think that is correct because that balance is the fiat account not the virtual cards I purchased for 1 euro. So then I click on my uquid cards (
https://uquid.com/account/my-account/virtual-credit-cards) and i get this listing:
img safeso:
>>>Is this deposit showing in the "Your Balances'? <<<
this balance is 0.01 but that is not the card banlance that is the fiat balance the card is from the picture there is no balance there.
>>>Did you then go to the My Uquid Card and "Buy New Card"? Is the virtual card listed now? <<<
yes, I bought one already.
>>>Did you activate the virtual card by clicking on "View card info" and click on the "Active Now" red button?<<<
yes i think it's active i have the card #, expertation date etc.. but i haven't used it yet
>>>Did you then "Load balance into card" to actually get your funds on the virtual card?<<<
yes, i moved BTC first then converted it to euro but card was by mistake in dollar then converted that balanc then finally it let me load it there was some conversion it was not easy to do then my balance went from 50 to 0.01 aftetr i loaded the card so i can see the balance on the account i can't see the balance on the card i know it's about 50 i got an email that it was loaded that worked so card has money i just can't see the balance on the card i can see on the account which is not 0.01 after moving that 50 euro to the card i just can't see that 50 euro showing on my virtual card where do i see the virtual card balance?
>>
How about you post some screenshots so we can see what is going on...<<< posted one i can post the balance 0.01 from the account if you want but that is not what i care about i care about where the 50 went to so i can see that balance of the virtual card like on that screen shot.
>>The interface is not always very logical for new users, but in a twisted way it all makes sense... if you get used to it ;-)<<
go to Ccryptopayme .com they show balance of the fiat account, balance of the Euro account, balance of the virtal card and balance of the plastic card all on one page. They have other problems but their interface is dummy proof even i get it. They even make a virtual card look like a card so you can see everything looking like a card. Now i know they are not a real company like you they are just a private label reseller but whoever made the interface made a simple easy one.
So my questino is where do I see the 50 euros i sent to my uqid virtual debit card it shows me all the info minus the balance? the only proof i had that i loaded the card is that i got an email said it's done and loaded i have the money but i can't go to your site to confirm it. Where do I see the balance of the card not the balance of entire account? Thank you.
