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Author Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team  (Read 276406 times)
jostorres
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January 17, 2021, 04:05:55 PM
 #7841

Hello Guys, unfortunately I'm having problems with stake.com, they blocked my money (4k euro) without giving any explanations, the support gave me an email because it is not "their department" but no one has answered the email for more than 40 hours.

you can find the discussion here https://bitcointalk.org/index.php?topic=5309733.0

I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.

Thanks
Guys still no updates and 3 days nearly passed by from when my founds where froozen without any explenation, can someone help me to get in contact with them please? thanks
But The Poster seems to be on a rush , Some cases takes weeks before being resolved and that is the problem about how we need to handle situation .

it is not about scamming but some confirmation needs to be answered , if we are clean then nothing to hide and nothing to rush .

Just take the steps the Site is asking you and eventually everything will be fine.
When you are talking about 4 thousand euro on a million dollar company, it will absolutely take time. Nobody can just let you have 4k without checking what is going on first, that is not a small amount of money neither but even if it was 10 dollars it would needed to be checked before decided but may not be urgent since it is only 10 bucks. Here we have 4k and that needs to be checked deeply to find what could be the problem.

Also we are talking about stake here, if they have done something, they definitely have a reason why they have done it as well, we are not going to end up with stake stealing money from people all of a sudden, obviously they are going to keep people's money if they have done something wrong, you do not expect to just do something and get away with it, so if there is any problems or against the rule situations they will keep it, do not even need to give the user who complains an explanation because we will side with stake anyway.
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January 17, 2021, 04:40:26 PM
 #7842

Hello Guys, unfortunately I'm having problems with stake.com, they blocked my money (4k euro) without giving any explanations, the support gave me an email because it is not "their department" but no one has answered the email for more than 40 hours.

you can find the discussion here https://bitcointalk.org/index.php?topic=5309733.0

I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.

Thanks
Guys still no updates and 3 days nearly passed by from when my founds where froozen without any explenation, can someone help me to get in contact with them please? thanks
But The Poster seems to be on a rush , Some cases takes weeks before being resolved and that is the problem about how we need to handle situation .

it is not about scamming but some confirmation needs to be answered , if we are clean then nothing to hide and nothing to rush .

Just take the steps the Site is asking you and eventually everything will be fine.
When you are talking about 4 thousand euro on a million dollar company, it will absolutely take time. Nobody can just let you have 4k without checking what is going on first, that is not a small amount of money neither but even if it was 10 dollars it would needed to be checked before decided but may not be urgent since it is only 10 bucks. Here we have 4k and that needs to be checked deeply to find what could be the problem.

Also we are talking about stake here, if they have done something, they definitely have a reason why they have done it as well, we are not going to end up with stake stealing money from people all of a sudden, obviously they are going to keep people's money if they have done something wrong, you do not expect to just do something and get away with it, so if there is any problems or against the rule situations they will keep it, do not even need to give the user who complains an explanation because we will side with stake anyway.

Here you are wrong mate, beside i did nothing, is 10 years i'm betting in online sites from time to time and this never happened nither once to me.

Anyway my main complain right now is that they freezed 4000 euro without reasons and without even contacting me, a much more professional way to handle the situation would be to immediatly contact the costumer and explain what is going on, and that maybe its needed 2/3 day to unblock the money.

This is absolutly not a professional way to handle any situation with a costumer, i hope this will never happen to you or you would understand how anxious you could get from such a thing, is easy to talk when it's not your money
Haunebu
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January 17, 2021, 05:01:57 PM
 #7843

Anyway my main complain right now is that they freezed 4000 euro without reasons and without even contacting me, a much more professional way to handle the situation would be to immediatly contact the costumer and explain what is going on, and that maybe its needed 2/3 day to unblock the money.

This is absolutly not a professional way to handle any situation with a costumer, i hope this will never happen to you or you would understand how anxious you could get from such a thing, is easy to talk when it's not your money
Did live support try and explain where you went wrong? Sites sometimes take time replying to emails which is why live chat support is your best bet. Trying to contact them here would most likely be pointless since they would probably redirect you to customer support.

If they didn't, they are definitely in the wrong. As long as you aren't in the wrong, I advise you to stay patient since Stake is a reliable site and your problem will definitely be resolved.

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seleme
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January 17, 2021, 06:00:10 PM
Last edit: January 18, 2021, 11:09:59 PM by seleme
 #7844

How to check the weekly and all-time profit/loss statistics? In the VIP section, it is only possible to find the overall wager count. Btw, is there any sheet for the minimum monthly bonus amount per ranking? 
P.S: If the support doesn't have statistics I ask, how can I get this data? Any idea or suggestion is appreciated.

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January 17, 2021, 06:09:48 PM
 #7845

How to check the weekly and all time profit/loss statistics? On the VIP section it is only possible to find the overall wager count. Btw, is there any sheet for minimum monthly bonus amount per ranking?

Live support, this is the only way for you to check your statistic IMO.
Coming up to the base amount of the monthly bonus, I have never seen/known any specific sheet/place about it.
So perhaps Live support can answer you about this thing as well.

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blockman
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January 17, 2021, 06:25:06 PM
 #7846

this site has the most shittiest KYC system. they waste so much time to verify u. why come up with kyc if you cant verify instantly like other sites do. dont copy features u cant handle
Are you particularly saying it to stake? you have posted the same post on primedice although these two are known to be sister casinos. How long you've been waiting for the approval/review of your KYC? Some may come into instant but if it's a process for reviewing, it would really take time for all of the users that are on queue. Follow it up and tell the support how long they'll take the review on you.
CryptoLoveee
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January 17, 2021, 06:46:46 PM
 #7847

Anyway my main complain right now is that they freezed 4000 euro without reasons and without even contacting me, a much more professional way to handle the situation would be to immediatly contact the costumer and explain what is going on, and that maybe its needed 2/3 day to unblock the money.

This is absolutly not a professional way to handle any situation with a costumer, i hope this will never happen to you or you would understand how anxious you could get from such a thing, is easy to talk when it's not your money
Did live support try and explain where you went wrong? Sites sometimes take time replying to emails which is why live chat support is your best bet. Trying to contact them here would most likely be pointless since they would probably redirect you to customer support.

If they didn't, they are definitely in the wrong. As long as you aren't in the wrong, I advise you to stay patient since Stake is a reliable site and your problem will definitely be resolved.

Sure and they said me 5 times they cant do nothing and to "contact support with email, they are sorry but they cant do anything"...

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January 17, 2021, 07:01:19 PM
 #7848

How to check the weekly and all time profit/loss statistics? On the VIP section it is only possible to find the overall wager count. Btw, is there any sheet for minimum monthly bonus amount per ranking?
As ‘panjul07’ said, you need to ask in live support to check your stats. They will give you the chart of your daily, weekly, monthly profit/loss amount. And also a chart of your overall profit. Monthly bonus is based on our VIP level and wager amount but there is no information about the minimum amount for each VIP rank. It depends on Stake marketing team and they knows it better.

R


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January 17, 2021, 10:48:55 PM
Last edit: January 18, 2021, 06:46:12 AM by Symphonized
 #7849

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January 17, 2021, 11:08:17 PM
 #7850


I agreed with what you said cause every accusation that are foot by irrelevant evidence are not taking serious and before anyone can make an accusation about a reputable gambling site such person will need a strong evidence.
There are small Issue above Here
I'm aware and I dont say she's telling an untruth story but she dont provide a strong evidence and when we are talking about a long existing gambling site people will hardly trust her.
In the meantime, if she still doesn't have any luck from the casino support i advise she contacts their campaign manager for help there must be a way the manager chat with the stake team

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January 18, 2021, 03:54:10 AM
 #7851

-snip-
It's not a give aways and not free.

All reward was depending on how much you are wagering in the current weeks/month, so when you are not playing anything or wagering you will not get any bonus at all from stake.
It is still called "giveaway" I think when you get something in return of you gambling isn't it? I do not know what those are specifically called. Normally what you do in a casino, let's say specifically dice, you go there, pick an odd, gamble, win or lose, and get out. When you get something extra for anything else? That is called something, I assumed it was called giveaway, it could be rakeback in other situations but this is not rake so I am not entirely sure what it would be called.

Long story short what I meant was getting anything returned instead of just pure gambling is a marvelous thing, stake should keep that up, it is always nice to get extra back when you are gambling, it makes that %1 house edge lower because you are getting something in return, doesn't make it profitable but makes it at least a bit more fair grounds to gamble.
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January 18, 2021, 05:24:22 AM
 #7852

As announced on the telegram channel, reference as quoted below:
~snip
So it is clear that what you got through the link on the email is a monthly bonus.
Fortunately, I read your post and you mentioned it in the email so I quickly checked.  I rarely open and read emails and even telegrams.  Well, yesterday I also received it with a Reloads button.  I was able to claim only once 67 TRX now. So I need to make a reload for me to able to claim again every 10 minutes that will expire on Jan. 19. Any amount will do even the minimum amount?
I didn't get anything in my mail Sad However looking at the situation 67 trx is about 2 dollars, which is not bad don't get me wrong, who gives 2 bucks for free to this many people in the world? Obviously not a lot of people, but I would say I wouldn't also be sad about missing out on 2 dollars neither.

I would like to say stake giveaways became a bit more frequent lately, don't know why and where that came from but they have started to make a lot more investments towards keeping the old players instead of just focusing on getting new players and that is sort of nice, I have missed this stake, when it first started the whole idea was to keep primedice comers here and that was nice, it feels like those days once again. Plus bitcoin being around 40k is another thing that is great which makes me realize stake has been around for a lot but primedice has been even further back so Stunna has been around since bitcoin was just 100 bucks.

You want bigger bonus or reload? Just wager, simple as that.
 
Imagine had a bronze or silver or even non rank stake account and whining about a small bonus, ungrateful little shit. Stake is not a charity company.

And the hell are you talking about on the bold one. Don't talk bullshit lol.
bitterguy28
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January 18, 2021, 06:16:35 AM
 #7853

Hello Guys, unfortunately I'm having problems with stake.com, they blocked my money (4k euro) without giving any explanations, the support gave me an email because it is not "their department" but no one has answered the email for more than 40 hours.

you can find the discussion here https://bitcointalk.org/index.php?topic=5309733.0

I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.

Thanks
Guys still no updates and 3 days nearly passed by from when my founds where froozen without any explenation, can someone help me to get in contact with them please? thanks
But The Poster seems to be on a rush , Some cases takes weeks before being resolved and that is the problem about how we need to handle situation .

it is not about scamming but some confirmation needs to be answered , if we are clean then nothing to hide and nothing to rush .

Just take the steps the Site is asking you and eventually everything will be fine.
When you are talking about 4 thousand euro on a million dollar company, it will absolutely take time. Nobody can just let you have 4k without checking what is going on first, that is not a small amount of money neither but even if it was 10 dollars it would needed to be checked before decided but may not be urgent since it is only 10 bucks. Here we have 4k and that needs to be checked deeply to find what could be the problem.

Also we are talking about stake here, if they have done something, they definitely have a reason why they have done it as well, we are not going to end up with stake stealing money from people all of a sudden, obviously they are going to keep people's money if they have done something wrong, you do not expect to just do something and get away with it, so if there is any problems or against the rule situations they will keep it, do not even need to give the user who complains an explanation because we will side with stake anyway.

Here you are wrong mate, beside i did nothing, is 10 years i'm betting in online sites from time to time and this never happened nither once to me.

Anyway my main complain right now is that they freezed 4000 euro without reasons and without even contacting me, a much more professional way to handle the situation would be to immediatly contact the costumer and explain what is going on, and that maybe its needed 2/3 day to unblock the money.

This is absolutly not a professional way to handle any situation with a costumer, i hope this will never happen to you or you would understand how anxious you could get from such a thing, is easy to talk when it's not your money
I think you should Push the Thread created in reputation mate because this made you diverting the right conversation in wrong Section .

The one you created must be the one in which this topic must discuss because if you continue doing this here , then you are the one who has been not Professional at all.

and like what the other one says , it took Him more than 3 weeks before His case completely settled so Just take time , You have Been in gambling sites for 10 years meaning you know sometimes there will be a instance like this though you have not experienced from the start .


and also You are in gambling for 10 years meaning you have Lose so much fund , so what this 4k euro to be clarified ? and besides if you are hiding nothing then the funds will be yours back but please Never rush things .

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January 18, 2021, 08:16:46 AM
 #7854

Hello Guys, unfortunately I'm having problems with stake.com, they blocked my money (4k euro) without giving any explanations, the support gave me an email because it is not "their department" but no one has answered the email for more than 40 hours.

you can find the discussion here https://bitcointalk.org/index.php?topic=5309733.0

I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.

Thanks
Guys still no updates and 3 days nearly passed by from when my founds where froozen without any explenation, can someone help me to get in contact with them please? thanks
But The Poster seems to be on a rush , Some cases takes weeks before being resolved and that is the problem about how we need to handle situation .

it is not about scamming but some confirmation needs to be answered , if we are clean then nothing to hide and nothing to rush .

Just take the steps the Site is asking you and eventually everything will be fine.
When you are talking about 4 thousand euro on a million dollar company, it will absolutely take time. Nobody can just let you have 4k without checking what is going on first, that is not a small amount of money neither but even if it was 10 dollars it would needed to be checked before decided but may not be urgent since it is only 10 bucks. Here we have 4k and that needs to be checked deeply to find what could be the problem.
Well that's clearly my Opinion as well right ? that He can't just ask quickly for the funds when the account is questionable because this will take time and not ASAP to be claimed.
Quote
Also we are talking about stake here, if they have done something, they definitely have a reason why they have done it as well, we are not going to end up with stake stealing money from people all of a sudden, obviously they are going to keep people's money if they have done something wrong, you do not expect to just do something and get away with it, so if there is any problems or against the rule situations they will keep it, do not even need to give the user who complains an explanation because we will side with stake anyway.
same as this , Stake is one of the most trusted and reputable gambling site here in Forum , so there is nothing to be worry because at the end of the day things will be settled just follow the instructions.

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January 18, 2021, 10:15:28 AM
 #7855

I cant confirm the actual bonus procedure from Stake, I'm just saying based on what I know but I doubt a user will get a bonus if he do not play at all for too long time. My own case was I did not play for weeks (2-3) and I still get weekly bonus but the amount was about $5 if I remember it correctly.
That means some how your wagger from previous still can count on the bonus reload.

Try again for more than 1 month without playing, login, or wagering anything and let's see did you still can get some reload bonus again or not. As from article, I read from stake the distribution some bonus will be always secret.

So maybe they could be distributed the bonus not in the end of the month, that was really lucky for everyone who wagering in the past 7 weeks or maybe the whole month still not passed.

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January 18, 2021, 10:28:50 AM
 #7856

Hello Guys, unfortunately I'm having problems with stake.com, they blocked my money (4k euro) without giving any explanations, the support gave me an email because it is not "their department" but no one has answered the email for more than 40 hours.

you can find the discussion here https://bitcointalk.org/index.php?topic=5309733.0

I hope it will be resolved soon, if anyone can put me in contact with them please it would be really helpful.

Thanks





Guys still no updates and 3 days nearly passed by from when my founds where froozen without any explenation, can someone help me to get in contact with them please? thanks

I've checked with our integrity team and you didn't contacted them from the email linked to your account. As soon as you do that you will be answered.
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January 18, 2021, 10:45:58 AM
 #7857

this site has the most shittiest KYC system. they waste so much time to verify u. why come up with kyc if you cant verify instantly like other sites do. dont copy features u cant handle
They do have an optional KYC system if you are availing their freebies to avoid abuse from multiple accounts as they are generous about their giveaways and reloads to every user and you need to have these systems in place to avoid abuses and i have not heard about mandatory verification from stake.

I would like to know which site gives you instant verification, just accusation without any facts Roll Eyes .
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January 18, 2021, 10:57:12 AM
 #7858

They do have an optional KYC system if you are availing their freebies to avoid abuse from multiple accounts as they are generous about their giveaways and reloads to every user and you need to have these systems in place to avoid abuses and i have not heard about mandatory verification from stake.

I would like to know which site gives you instant verification, just accusation without any facts Roll Eyes .
Just ignore it.

Based on his post, he admitted by himself got a rank Platinum 5 all of his posts was also full of complaint and yelling. Guess what, when someone response his post will tell to that people to shut up.

Complaining about VERIFY ID, he wants automatically system when to verify all data ID need to manually even exchange still has some times to do verify up to 24 hours. And also remember, the customer not only you so be patient as long the ID or his account not doing anything wrong then no need to worry at all.

But in my opinion, someone who yelling, complain can't really patience, the history account fully of complain or saying a bad word for some casino just ignore it don't get involve.

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
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January 18, 2021, 11:23:14 AM
 #7859

What is your rank? I'm now going platinum where the exclusive bonus is getting daily reloads. Weekly as well as monthly bonuses are currently in good stake in the program.Weekly Boat. Monthly. And Reload / Day
Do you want to know more?  I was insulted by your question, no, just a joke.  Grin  I have less than half my progress to reach the bronze level.  I just started playing here at Stake with this re-run of their sigcamp.  as part of this opportunity, I use what they pay me to test their platform since the payment goes directly to the account.  This is my only source especially in gambling, nothing else, I even tried once to take my other savings in another wallet once I chased my losses to BJ, unfortunately, I do not recover.  Accept and move on. I'm not chasing rank up or progress to reach the VIP level because I'm not a big gambler, I'm just playing to test my luck, have fun and I don't think how long or how much more I should gamble. Well, I started with their slots which I enjoyed.  That is what matters is that you get pleasure in what you do.  These bonuses they provide are additional happiness for our leisure.  My answer to your simple question seems to have been extended  Cheesy.

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January 18, 2021, 12:02:19 PM
 #7860

And now I have a question. If I placed a small bet on the same match earlier

(and note that the min bet requirement wasn't met then), does that mean that I'm not participating in the promo?
Your first bet is still eligible for the promo but the second one isn't since the offer is only good for the first qualifying bet.

But my first bet, placed Jan 15, wasn't eligible because:

1. It was less than $5;

2. I bet on the Draw. Smiley

Anyways, I lost my big bet on Liverpool, and won the small one on the Draw:



But I still think it's a good promo.  I just got unlucky this time.

Btw, did anyone win something with it? While I can't be happy with my bet, I still can be happy for my fellow gamblers. Smiley

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