Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!

[skmall29]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

[michinzx]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

[skmall29]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

But ofcourse the very best that mods can do is contact directly stunna or edward about the issue. That is better that waiting

[danksheeet]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

[cbase]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

[danksheeet]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

[cbase]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

[danksheeet]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Pd support has always taken ages to reply, if at all. And No im not expecting instant support. Im expecting to not have my account withdraw's banned without reason and im expecting to get a response as to why within a timely manner. This is not a timely manner. They pretty much stole my btc at this point

[cbase]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Pd support has always taken ages to reply, if at all. And No im not expecting instant support. Im expecting to not have my account withdraw's banned without reason and im expecting to get a response as to why within a timely manner. This is not a timely manner. They pretty much stole my btc at this point

They will surely give you an explanation to that. Maybe lets wait for them to see your email or maybe go to pd chat and ask about this thing

[edmundduke]

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Maybe it is time to hire someone to help with the emails then. If not to solve the issues then at least sort them out to remove the troll letters etc. You can not simply say oh we are too popular and get a lot of letters so we can not give You Your money back yet.

I do not know the details about the current issue nor do i care but I personally have waited 6 days till they credited my deposit that miraculously went missing (was some time ago).

That should put things into perspective.

[cbase]

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Maybe it is time to hire someone to help with the emails then. If not to solve the issues then at least sort them out to remove the troll letters etc. You can not simply say oh we are too popular and get a lot of letters so we can not give You Your money back yet.

I do not know the details about the current issue nor do i care but I personally have waited 6 days till they credited my deposit that miraculously went missing (was some time ago).

That should put things into perspective.

that is answered sometime ago, they cant just hire anybody, trust is very important thing

[Glucose]

I didn't expect to create such a large discussion about PD support ahah.

I understand Stunna & Edward want to handle support themself for security reasons but it's really a bad idea in term of customers service. It's not very professional and really slow in comparison with others websites (Fortune Jack for exemple..). They should hire someone they trust where they live.

My problem is not complicated. I want to remove 2FA because I lost my phone. Only way to remove it is to send an email to support (that's quite stupid by the way).

I have sent them a signed message of an address I used in the past. It should be enough to prove I'm not a scammer

PS : Still waiting ;-)

still support is much big  problem for primedice to handle a large number requests each day, about my another account i had to wait to get reply from them almost 19 days for an issue there and i hope so you too get reply very soon maybe in 19 days.

I'm still waiting. It's been 10 days.

I hesitate to post here every day until they answer my support request...

Waiting for 10 days for an email reply is just terrible, especially after you have already provided a signed message to prove the legitimacy of the request.

Hopefully the new email recovery system will be launched soon (https://bitcointalk.org/index.php?topic=208986.msg11347013#msg11347013), and will reduce the number of support requests and clear the backlog.

Hopefully yeah. Let's wait a little more. I keep you all updated :-)

Damn sorry bout that . Im gonna ask Edward to do it , he is probably sleeping now but when he gets up.
Can u resend urs email so he doesnt need to try and find ur email.

Thx Micro. I just sent you a PM.

[LabKitty]

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Maybe it is time to hire someone to help with the emails then. If not to solve the issues then at least sort them out to remove the troll letters etc. You can not simply say oh we are too popular and get a lot of letters so we can not give You Your money back yet.

I do not know the details about the current issue nor do i care but I personally have waited 6 days till they credited my deposit that miraculously went missing (was some time ago).

That should put things into perspective.

I doub they have no friends who wouldn't offer to help out )

MICRO gogo.

[MICRO]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Pd support has always taken ages to reply, if at all. And No im not expecting instant support. Im expecting to not have my account withdraw's banned without reason and im expecting to get a response as to why within a timely manner. This is not a timely manner. They pretty much stole my btc at this point

I offered u a solution to ur problem days ago. And i told u whats the most likely reason why u got banned.

If your issue is bitcoins on that balance being stuck it could be solved days ago.

If your issue is that account not being able to bet , well that name is kinda not acceptable anyways so u should move to another one.

Don't post saying that pd wont help u with ur issue when that is not true , u had a solution to that problem and u didn't accept it .

That offer still stands btw, if u want that to be solved fast just let me know.

[danksheeet]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Pd support has always taken ages to reply, if at all. And No im not expecting instant support. Im expecting to not have my account withdraw's banned without reason and im expecting to get a response as to why within a timely manner. This is not a timely manner. They pretty much stole my btc at this point

I offered u a solution to ur problem days ago. And i told u whats the most likely reason why u got banned.

If your issue is bitcoins on that balance being stuck it could be solved days ago.

If your issue is that account not being able to bet , well that name is kinda not acceptable anyways so u should move to another one.

Don't post saying that pd wont help u with ur issue when that is not true , u had a solution to that problem and u didn't accept it .

That offer still stands btw, if u want that to be solved fast just let me know.

because you want to pay me with money out of your pocket, not gonna make you do that man its not your fault

[MICRO]

almost 3 days now with no support response, account banned with no explanation, banned from withdraw and cant get my money out

You wont be banned without reason. Its either you tried to do a hack or something that is really agaisnt the rules

Yeah I was banned without reason. I logged in, waited for deposit  then when deposit showed tried to tip someone and it showed i was banned then

If your account is not involved in anything illegal then try to wait for their support's response Otherwise send an email again with signed message from your sending address to prove your ownership of the account

then again, PD is known for its slow support response..
if the admins dont get back to you soon enough making a second account and trying to get a hold of the mods in chat might work too.

Had a mod contact them days ago.. no response

They are always busy about the site and ofcourse their personal life. Please give some patience and you will recieve a reply from them soon

Be Patient? They locked my account with no explanation and refuse to allow me to cash out and are  ignoring emails

Primedice is getting thousands of emails everyday about accounts problem such as hacked and like your case. Do you honestly believe they can give instant support?

Pd support has always taken ages to reply, if at all. And No im not expecting instant support. Im expecting to not have my account withdraw's banned without reason and im expecting to get a response as to why within a timely manner. This is not a timely manner. They pretty much stole my btc at this point

I offered u a solution to ur problem days ago. And i told u whats the most likely reason why u got banned.

If your issue is bitcoins on that balance being stuck it could be solved days ago.

If your issue is that account not being able to bet , well that name is kinda not acceptable anyways so u should move to another one.

Don't post saying that pd wont help u with ur issue when that is not true , u had a solution to that problem and u didn't accept it .

That offer still stands btw, if u want that to be solved fast just let me know.

because you want to pay me with money out of your pocket, not gonna make you do that man its not your fault

Doesn't matter its just faster than to wait for account unbanned.

Anyways it should be sorted soon enough .

[blablubb]

this would be the "steveds is abusing his power" - thread

few more players are not happy with this "mod" 

yeah bro he already muted 3 of my accounts on some bs, my "fuckstunna" account got muted because it had "fuck" in the name, and my main account "dank" got a extended mute because other people told him to unmute me because it was unfair and he got tired of them telling him to unmute me so he extended mine. So because of what other people said he gave me a even longer mute. And he even admitted to having no reason to mute my other alt "dankkk" too but he still did it anyway

That "fuckstunna" should been muted at first second it was made, as offensive act agains site, even if you made it as a joke.

As for yourself, you were spamming constantly whole morning and afternoon before you got muted. Steve, as a softcore mod, who cares to much about opinion, gave you a chance.

As for people who BEG to get muted, should be considered banned, as its not a joke to spit on chat.

As for other alt dankk, I am 99% it got muted as the "dank", the mute system took the "dankk" with kk in the same pot.

People who join the site, actually oblicated to tick down TOS. This means you obeyed the rules, but guess, you feel the special need for beeing better than anyone else. That goes for all, and you are not alone.


Please keep chat clean. That goes for all. 

fuckstunna name is  joke, get over it. and i didnt spam chat before i got muted wtf? i was only on for like 15 mins before i got muted. i got muted because i was sellin btc and i argued with steve about it in PM . you have no idea what your talking about

"The User is only allowed to wager for his/her personal entertainment and may not create multiple accounts for the purpose of collusion and/or abuse of service. "

still doesnt know why im muted

fixed that

wow got a pm from steveds, he told me he muted me by mistake while trying to mute someone else......

why not say this in open? or just say sorry? i guess its a lie to keep your ass out of troubles hmm?

only mistake did micro by giving you the big bad M

[LabKitty]

wow got a pm from steveds, he told me he muted me by mistake while trying to mute someone else......

why not say this in open? or just say sorry? i guess its a lie to keep your ass out of troubles hmm?

only mistake did micro by giving you the big bad M

13.May 2015 later over  6 pm +2gmt.. Steveds was online and apologies into whole chat, who were/felt offended.

Guess you just came here to troll, whats actually digusting, and three days it took you to remember this .

[MICRO]

I didnt gave him mod, i dont have that power. It was stunna who decides who gets mod. I was just asked if i think he should get it and i said what i posted above.

[strat1x88]

I have had my coins deposited into an "old" deposit address I did not know they changed addresses. I have e-mailed support multiple multiple times to get my 1 BTC back. This has to be the worst support I have ever seen from a site that brags about how many wagers have been made on their site.

FIX YOUR SUPPORT AND GET ME BACK MY COIN!