BTCevo
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Activity: 1834
Merit: 1008
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September 25, 2017, 02:53:08 PM |
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Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.
From this post, I didn't understand what is exactly your issue. Please post more details about your issues. What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly. I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours. But usually after 24 hours he will reply it oncr and then keep going on it. Whenever £ have issued on here, he always replied any single of my issues and fix it ASAP. But I do not know about your problem here. May be it is right thing to post your issues on their support first. And you do not really need to post it here after it not yet confirmed from their emails
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victorhing (OP)
Legendary
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Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 04, 2017, 01:54:40 PM |
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Hi guys,
New bonus code for October is 150OCT
We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.
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EdenHazard
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Activity: 2674
Merit: 1048
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October 04, 2017, 07:09:35 PM |
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Hi guys,
New bonus code for October is 150OCT
We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.
that sounds better , so the casino will remain online? as i feel so doubt when the support response late , no update here in the forum and several deposits get delayed . i just think it will be great if you keep improving especially everything that i have mentioned above. really unfortunate to see a good casino like coinroyale looks abandoned.
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Bitinity
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Activity: 3164
Merit: 1314
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 05, 2017, 07:11:47 AM |
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Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.
From this post, I didn't understand what is exactly your issue. Please post more details about your issues. What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly. I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours. SO is this resolved already? Can you confirm it, you have opened this discussion but you give no updates after more than 10 days. Dont make it like an abandoned issue, but I hope it has been solved already. @Victorhing, can you confirm about this case?
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 05, 2017, 03:08:06 PM |
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Very Big issues with Victor and his level of support lately; 7 btc at stake. Truly unfortunate that he is ignoring emails, will have to share the bad story here.
From this post, I didn't understand what is exactly your issue. Please post more details about your issues. What I know about Victor is that he will not be online most of the times but once he comes online he will reply and that is not good for gamblers who are facing issues. He should engage some support team members to answer gamblers quickly. I wil post the full details, with screenshots, timestamps, etc if Victor doesn't resolve this off-line. I'm giving him a chance to make things right; I'm sure he's busy with school and that's the reason why he's not in here, or answering his emails for over 24 hours. SO is this resolved already? Can you confirm it, you have opened this discussion but you give no updates after more than 10 days. Dont make it like an abandoned issue, but I hope it has been solved already. @Victorhing, can you confirm about this case? This has been resolved on our end. We always try to respond within 24hrs of receiving a support email.
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victorhing (OP)
Legendary
Offline
Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 05, 2017, 03:15:05 PM |
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Hi guys,
New bonus code for October is 150OCT
We took some of your suggestions for this bonus and are releasing the bonus in increments of 0.001 BTC.
that sounds better , so the casino will remain online? as i feel so doubt when the support response late , no update here in the forum and several deposits get delayed . i just think it will be great if you keep improving especially everything that i have mentioned above. really unfortunate to see a good casino like coinroyale looks abandoned. Yes, the casino will remain online. As I mentioned in the post above we try to respond to all support emails within 24hrs.
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anilkumarreddy100
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Activity: 7
Merit: 0
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October 06, 2017, 11:15:05 AM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
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anilkumarreddy100
Newbie
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Activity: 7
Merit: 0
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October 06, 2017, 11:24:48 AM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
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Magicnet
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Activity: 2
Merit: 0
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October 06, 2017, 11:30:13 AM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
I had some trouble too. My deposit has now been credited after about 5 confirmations.
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panjul07
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Activity: 3598
Merit: 1367
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October 06, 2017, 01:25:10 PM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
I'm wondering why this issue is still happening till these days, it should be credited instantly unless victor has just changed it to manual deposit. Better to send him a ticket support or direct pm, so your deposit can be credited to your account as soon as he/she read your ticket/pm.
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victorhing (OP)
Legendary
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Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 06, 2017, 06:14:24 PM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
If you have an issue with a transaction please email support@coinroyale.com so we can address them.
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victorhing (OP)
Legendary
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Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 06, 2017, 06:15:20 PM |
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i deposited 0.019 btc to my wallet. it got 7 confirmations in blockchain,until now the btc is showing unconfirmed how long does it take?
I had some trouble too. My deposit has now been credited after about 5 confirmations. In the future if you have an issue with a transaction please email support@coinroyale.com so we can address them.
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anilkumarreddy100
Newbie
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Activity: 7
Merit: 0
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October 09, 2017, 08:24:01 PM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
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MinerHQ
Legendary
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Activity: 1456
Merit: 1023
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October 10, 2017, 01:38:01 AM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account.
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futurebitcoins
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October 10, 2017, 02:17:47 AM |
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Admin should improve his support to gamblers otherwise no way he can get people to gamble on this site.
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anilkumarreddy100
Newbie
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Activity: 7
Merit: 0
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October 10, 2017, 05:30:45 AM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account. it got 95 confirmations still not yet deposited
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anilkumarreddy100
Newbie
Offline
Activity: 7
Merit: 0
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 10, 2017, 06:02:38 AM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account. it got 95 confirmations still not yet deposited resolve the problem soon
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Bitinity
Legendary
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Activity: 3164
Merit: 1314
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 10, 2017, 06:09:27 AM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account. it got 95 confirmations still not yet deposited resolve the problem soon You need to send an email to support@coinroyale.com? It is the best way to contact coinroyale if you have such issue. Like what said by victorhing some time ago. If you have sent it already but it is still not resolved then send him a reminder. I know it is annoying, but nothing else you can do except keep informing him and waiting.
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victorhing (OP)
Legendary
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Activity: 1435
Merit: 1123
CoinRoyale.com
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
October 10, 2017, 02:44:49 PM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account. We are performing maintenance on our backend that will help rectify this issue. Please bare with us, while we perform this maintenance.
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MinerHQ
Legendary
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Activity: 1456
Merit: 1023
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October 11, 2017, 01:52:07 AM |
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hi..my deposit of 0.0178 is still not yet completed in btc blockchain it is showing 30 confirmations resolve it soon
You should provide your username and transaction details to victor to resolve it otherwise it is difficult for them to verify details. Also in the above posts, Victor asked you to send email to their support team to resolve if you got any deposits issues. Did you send email to him? I thought all deposits are auto but not sure why it is not deposited into your account. We are performing maintenance on our backend that will help rectify this issue. Please bare with us, while we perform this maintenance. Next time it is better you announce your maintenance in advance on this thread so that people know what to do. I know even if you take some time but you always fix the issues. Want to see more and more promotions from this site.
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