Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

[Workout1198]

Hi is anyone else having problems with deposits I sent one ah our ago has confirmations but not in account

[1715272965]

1715272965

[1715272965]

1715272965

[syndria]

Hi is anyone else having problems with deposits I sent one ah our ago has confirmations but not in account

Did you check if you sent in the right address?

[Gee1984]

Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

Now 3 weeks further...so it's still 1-3 weeks until you have moved all markets to your new model?
Is this still the plan?

[jack1111]

I did post before to ask about the EURO bet challenge but you didn't answer , what happened to this betting competition ?
We are about one week now from the end of the EURO and no news about the winners or the prizes
Will you announce the results soon ?

[bitcointxbtc]

my deposit of 0.2498 is not showinf even after 6 confirmations , earlier .15 shown after 10+ , whats actually happening ?

[Gee1984]

Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

Now 3 weeks further...so it's still 1-3 weeks until you have moved all markets to your new model?
Is this still the plan?

How about this now, Cloudbet?

[Workout1198]

Hi cloudbet my deposit is not showing either why

[Workout1198]

Bitcointx did your deposit show up

[zend7]

This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.

[philiveyjr]

This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.

Was there a reason as to why she did this ? The game would still have been random so unless she was trying to bring a bad name to the casino room,I can't see why she would do this.

[zend7]

This morning I was betting on the roulette table on Cloudbet. The dealer picked up the ball before it was able to land on a number. That is in violation of the gambling rules of casinos.
In the middle of play a dealer can not just pick up the ball for what ever reason.
Some players complained and was told to contact live support.
They probably gave them back their bet to keep them quiet and not to inform a gambling assoiciation on them to get their license revoked for conducting malpractices in their casino.
The pitboss, a red curly haired older woman, was the one that came to shake off this illegal practice. She should get fired for not imposing the dealer when she called this pitboss over when she questioned what she did.
This was at the Central America live casino on their site.

Was there a reason as to why she did this ? The game would still have been random so unless she was trying to bring a bad name to the casino room,I can't see why she would do this.

She was speaking spanish when she called over the pitboss. She was making hand gestures to tell it was spinning and wasn't stopping. I imagine it wasn't registering as a spin on their bet counter so it would not have shown as a bet. But still, let it drop and have pitboss cancel the bet instead like all the other times they have done this and refunded the bets. Just don't reach in while in mid spin and snatch the ball. You think in a real casino the players would allow this kind of behavior from a dealer on the game they are playing? For any reason while in play they HAVE TO let it continue play. This is uncalled for.
They have it on recorded on video and people where betting 1,600mbtc(shown from the winning score cards for each spin) and I was betting 10mbtc on that one game. So they are costing their customers money, in this case bitcoin, with these actions.
They should be penalized for this or they will continue operating in this way.

[philiveyjr]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

[zend7]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

Exactly and that is the certain casino's (in this case the central america one that I believe is in Costa rica from what is inteacted on various social media sites) fault that should be held accountable for this.

I would suggest boycotting the whole cloudbet site as they do not abide by the accredited casino rules of play(probably fairness or otherwise) until they fixed their dealers to know these basic rules.
What was appauling was she just laughed when players asked what is to be done about this. Like it was a joke to her or she was just too ignorant to know what the players have at stake when theying are play at sites like this.

[philiveyjr]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

Exactly and that is the certain casino's (in this case the central america one that I believe is in Costa rica from what is inteacted on various social media sites) fault that should be held accountable for this.

I would suggest boycotting the whole cloudbet site as they do not abide by the accredited casino rules of play(probably fairness or otherwise) until they fixed their dealers to know these basic rules.
What was appauling was she just laughed when players asked what is to be done about this. Like it was a joke to her or she was just too ignorant to know what the players have at stake when theying are play at sites like this.

Cloudbet doesn't own those casinos but uses their services and hosts those live rooms on their site. They are not at fault directly, and since now they have been giving more options to the users by giving us more rooms, its only a good step for the players.

[Bettor1]

Cancelled bet (live) and Im pissed... I bet on the Detroit Tigers vs Chicago white soxs. I bet in the 3rd inning ( who would win the game INCLUDING OVERTIME) Detroit Tigers +104

How do you cancel this bet?? WOW.   because it was rain delayed in the 7th inning???.?  Your betting terms on that line didn't mention this... My bet was canceled please pay the winnings cloudbet. Thank you .   THE BET WAS WHO WOULD WIN INCLUDING OVERTIME .? Hello


Bet #2510837. (Cancelled) on mistake I guess :/

[Arcteryx]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

Exactly and that is the certain casino's (in this case the central america one that I believe is in Costa rica from what is inteacted on various social media sites) fault that should be held accountable for this.

I would suggest boycotting the whole cloudbet site as they do not abide by the accredited casino rules of play(probably fairness or otherwise) until they fixed their dealers to know these basic rules.
What was appauling was she just laughed when players asked what is to be done about this. Like it was a joke to her or she was just too ignorant to know what the players have at stake when theying are play at sites like this.

Cloudbet doesn't own those casinos but uses their services and hosts those live rooms on their site. They are not at fault directly, and since now they have been giving more options to the users by giving us more rooms, its only a good step for the players.

Of course that is true. It is from other companies that they pay to use these live-centers for their work. Like contractors and do not directly work for cloudbet. But if they are doing these deviant acts toward the players then it is cloudbet to investigate and drop them as a service provider. That is what they are to uphold to keep their integrity and thus their gambling license. Which in a major case like this could be in jeopardy when it is reported because it was viewed by all who was playing and it is indeed recorded.

[philiveyjr]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

Exactly and that is the certain casino's (in this case the central america one that I believe is in Costa rica from what is inteacted on various social media sites) fault that should be held accountable for this.

I would suggest boycotting the whole cloudbet site as they do not abide by the accredited casino rules of play(probably fairness or otherwise) until they fixed their dealers to know these basic rules.
What was appauling was she just laughed when players asked what is to be done about this. Like it was a joke to her or she was just too ignorant to know what the players have at stake when theying are play at sites like this.

Cloudbet doesn't own those casinos but uses their services and hosts those live rooms on their site. They are not at fault directly, and since now they have been giving more options to the users by giving us more rooms, its only a good step for the players.

Of course that is true. It is from other companies that they pay to use these live-centers for their work. Like contractors and do not directly work for cloudbet. But if they are doing these deviant acts toward the players then it is cloudbet to investigate and drop them as a service provider. That is what they are to uphold to keep their integrity and thus their gambling license. Which in a major case like this could be in jeopardy when it is reported because it was viewed by all who was playing and it is indeed recorded.

Yes, but zend was recommending boycotting the whole site. I would first wait for Cloudbet to look into this, or drop that casino as a provider and also provide some form of refund or payout to the users who didn't have their bets complete on that rool.

[Gee1984]

Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

We are now 1 month further....how about this? Have you already moved to your "new model" or how long will it still take? Max 10 days?

[Bettor1]

Cancelled bet (live) and Im pissed... I bet on the Detroit Tigers vs Chicago white soxs. I bet in the 3rd inning ( who would win the game INCLUDING OVERTIME) Detroit Tigers +104

How do you cancel this bet?? WOW.   because it was rain delayed in the 7th inning???.?  Your betting terms on that line didn't mention this... My bet was canceled please pay the winnings cloudbet. Thank you .   THE BET WAS WHO WOULD WIN INCLUDING OVERTIME .? Hello


Bet #2510837. (Cancelled) on mistake I guess :/

Fix this cloudbet ... So shityy 3 days now :/

[Arcteryx]

I suppose thats true then. A lot of people also have superstitions about luck too and can go into a very bad temper if something like this was to happen when they had bet huge money on it. I am actually  surprised she stopped the ball for any reason, since they are sort of taught to not do this, and she could have just paused further betting after the outcome of this spin had come out.

Exactly and that is the certain casino's (in this case the central america one that I believe is in Costa rica from what is inteacted on various social media sites) fault that should be held accountable for this.

I would suggest boycotting the whole cloudbet site as they do not abide by the accredited casino rules of play(probably fairness or otherwise) until they fixed their dealers to know these basic rules.
What was appauling was she just laughed when players asked what is to be done about this. Like it was a joke to her or she was just too ignorant to know what the players have at stake when theying are play at sites like this.

Cloudbet doesn't own those casinos but uses their services and hosts those live rooms on their site. They are not at fault directly, and since now they have been giving more options to the users by giving us more rooms, its only a good step for the players.

Of course that is true. It is from other companies that they pay to use these live-centers for their work. Like contractors and do not directly work for cloudbet. But if they are doing these deviant acts toward the players then it is cloudbet to investigate and drop them as a service provider. That is what they are to uphold to keep their integrity and thus their gambling license. Which in a major case like this could be in jeopardy when it is reported because it was viewed by all who was playing and it is indeed recorded.

Yes, but zend was recommending boycotting the whole site. I would first wait for Cloudbet to look into this, or drop that casino as a provider and also provide some form of refund or payout to the users who didn't have their bets complete on that rool.

It does not look like they frequent in this forum enough because there are questions being asked that are not getting answered from them at all.
This is a little concerning since the people who play there are their paying customers and should be treated as such and not too just be ignored.