BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker

[cjmoles]

Just want to remind anyone who made it this far-  I didn't make this post just to prove I got screwed out of some rake back (although I wouldn't blame you for assuming so).  I made it because I want everyone to look at the way Betcoin handled this issue and compare it to some of the other issues I've brought up; like the BBJP issue, the No Collusion Freeroll  - how they handle cheaters in general, even how they have behaved in this very thread....if a casino as dishonest and  non-transparent (opaq?) as Betcoin is able to grow and succeed long term - it will lower the standards of future businesses within the industry.  Unregulated doesn't mean unaccountable. 

I'd be happy to discuss anything I've posted in any way shape or form.  It's tough trying to say everything I want to but avoid wall of text boringness that nobody will do more than glance at...

I've been trying to keep up with all that you've been trying to point out.  Some of it is very complicated, some of it can be contributed to the sites "growing pains," and some of it is probably just frustration.  This is what I know: when I satellite into WPN tournaments on the MAIN network skins, I do get a rakeback--even if I satellite into them via freerolls. However, here's the problem: the Winning Poker Network has a very complicated structure within in it's own network.  On their main skins, their fees are distributed differently...they spend quite a bit of their revenue sponsoring their big tournaments and promoting the network.  This is where it gets complicated: Betcoin is in the WPN hierarchy in a very different manner than the main skins.  Betcoin's players have the advantage of playing in the Winning Poker Networks pool of players, but the fees generated from those tournaments are controlled by the WPN for allowing us access to play in their pool.  So, the distribution of fees and the way they are calculated and distributed in terms of rakeback gets convoluted.  Each new skin in the WPN negotiates its own contract, sorta speak, so there's a very confusing hierarchy among the several skins. 

I understand your frustration completely....rakeback is a big concern to any serious player in regards to calculating their ROI and managing their bankroll.  However, having the advantage of playing in a player pool which is consistently dropping huge overlays in their tournaments is worth that confusion when calculating the value of your buy ins.  It's a trade off....see.  When we pay $540 to get into a tournament that has a $200,000 overlay, we are getting an extreme bargain!

Anyway, Betcoin is very generous with the funds they receive from the fees generated from their own player pool.  Just do some quick calculations and consider the overlay that's dropped daily in Betcoin's exclusive tournaments....that's value!

Yes, you have some very valid and serious concerns.  I just think that you're not considering the complicated relationships that exists between the several different skins and the network.  The aspect that makes Betcoin unique among all the skins is that it has two distinct pools of players (advantageous to us) which complicates matters in many ways and some answers are too complicated to state simply.   Think about that some....

TIP: When you're deciding what network skin to play which specific tournament....take into account the
       complications mentioned above and play on the skin that will give you the best value.

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[ftwbtc1]

You should all play where you enjoy playing.  Quite frankly, looking at the time some of you spend on here if you put that into something productive you could actually provide some type of value.  I enjoy my experience on Betcoin and get nearly 150% rakeback on my play.  There is no other website online offering this for poker play right now.  I also play on ACR if there is an issue with Betcoin but the value is far less where I get about 33% rakeback.  Also, I get the same amount of rakeback from tourneys on ACR as I do on Betcoin so the value for Betcoin combined with the community and the other activities, sportsbook, dice, and casino makes it the best place for me to play.  I see hundreds of people playing at Betcoin everyday and only the same 3 people complaining.  Why not just focus your time and play somewhere else?

[dooglus]

My guess is that your account hasn't updated your points yet for the most recent period. Maybe wait and check again after 14 hours or so from that last time stamp.

I waited. Nothing was added to my status points last night either. The points are simply not paid.

*Addendum: why not just try live chat, what have you got to lose. I'd be willing to bet they'd be able to clear this up within a few minutes of connecting with an agent.

I wasn't trying them because they have told me before that they can't look at accounts and are not really support. They're more like a babysitting service.

But since you bet me, I decided to give it a try:



How much were we betting?

[dooglus]

The way Betcoin dealt with my missing rakeback and status points was the hair that broke the camels back for me.

Interesting post (all of it!), and it rings true with what I've seen of how they operate.

From DarkDays' post, it seems like the simple answer is that they pay you rakeback only on the share of the rake that they receive, and with the network games that's not the same as the amount you pay.

The obvious solution to this is to make that information public. Currently the VIP page simply says:

Tournaments / Sit & Gos

1 CHIP FEE = 5 Status Points

Entry Fee   Status Points Earned
0 Chip Fee (freeroll)   0
0.1 Chip Fee   0.5
1 Chip Fee   5
10 Chip Fee   50

It doesn't say that if you play on the network games you only get half of that amount.

I expect there's a similar unwritten rule about not getting status points if you take the table-starter bonus, which is why I didn't get paid for that session I played.

[Junko]

My guess is that your account hasn't updated your points yet for the most recent period. Maybe wait and check again after 14 hours or so from that last time stamp.

I waited. Nothing was added to my status points last night either. The points are simply not paid.

*Addendum: why not just try live chat, what have you got to lose. I'd be willing to bet they'd be able to clear this up within a few minutes of connecting with an agent.

I wasn't trying them because they have told me before that they can't look at accounts and are not really support. They're more like a babysitting service.

But since you bet me, I decided to give it a try:



How much were we betting?

Regarding your status pts not getting updated, I don't know what to tell you other than yeah, there is prolly something wrong since since it appears I've gotten my points credited. Not sure if that's any help, but yeah...

As far as live chat not being helpful for you, that is definitely different from my live chat experience. When I had an issue with points, the agent went and looked into my account while in chat with me and did find that I was owed points which were subsequently credited. Not right then and there, but she referred it to someone else, idk who exactly, but it got taken care of.

Anyway, I guess I lose the bet. I owe you an ice cream sandwich.  

Seriously though, I do hope you get your issue resolved happily.

[TwitchySeal]

You should all play where you enjoy playing.  Quite frankly, looking at the time some of you spend on here if you put that into something productive you could actually provide some type of value.  I enjoy my experience on Betcoin and get nearly 150% rakeback on my play.  There is no other website online offering this for poker play right now.  I also play on ACR if there is an issue with Betcoin but the value is far less where I get about 33% rakeback.  Also, I get the same amount of rakeback from tourneys on ACR as I do on Betcoin so the value for Betcoin combined with the community and the other activities, sportsbook, dice, and casino makes it the best place for me to play.  I see hundreds of people playing at Betcoin everyday and only the same 3 people complaining.  Why not just focus your time and play somewhere else?

Ftwbtc, who are you?

Like Betcoin Andrew - you question why I'm still playing at betcoin.ag and suggest playing somewhere else. 

This confuses me because I've made it pretty clear I do play on several other sites.  It's been over a month since my last session included Betcoin.  They have also banned my account and IP.



I explain in detail that I have been underpaid rakeback and went through hell trying to get it fixed.

Your response:

I enjoy my experience on Betcoin and get nearly 150% rakeback on my play.  There is no other website online offering this for poker play right now...

I've shown evidence of them using their community as a way to manipulate the way outsiders perceive them in a dishonest way.  Some of the most well know scammers from the online poker and Bitcoin communities call Betcoin.ag home since their scams are tolerated at Betcoin and they have been banned everywhere else.  (Example: marcchernandez has had multiple front page articles on his slot jackpots - he used these articles to scam several Betcoin players) 

the value for Betcoin combined with the community and the other activities, sportsbook, dice, and casino makes it the best place for me to play.

When I go to look at your post history, I see you've signed up for account in June 2014 and made 41 posts since.

Your first post was not endorsing Betcoin, but was a response to qualify for a Betcoin promotion.

Every other post you've made since June 2014 has been to compliment Betcoin, or defend them against criticism. 

Would you mind disclosing the motivation behind all these posts?  Have you received anything for making them?  If so how much?

[uknohowwedo]

I had to come share my experience with Betcoin Poker. There is no better place to play online and their VIP program is the best. I absolutely love it there. I spend alot of time and hard earned money here. Even though i was a naysayer at first, now i fully support the site and its workers as I know they will take care of us in every possible way. All you have to do is be patient with them and they will keep it real. Good work Support Crew!

[TwitchySeal]

Just want to remind anyone who made it this far-  I didn't make this post just to prove I got screwed out of some rake back (although I wouldn't blame you for assuming so).  I made it because I want everyone to look at the way Betcoin handled this issue and compare it to some of the other issues I've brought up; like the BBJP issue, the No Collusion Freeroll  - how they handle cheaters in general, even how they have behaved in this very thread....if a casino as dishonest and  non-transparent (opaq?) as Betcoin is able to grow and succeed long term - it will lower the standards of future businesses within the industry.  Unregulated doesn't mean unaccountable. 

I'd be happy to discuss anything I've posted in any way shape or form.  It's tough trying to say everything I want to but avoid wall of text boringness that nobody will do more than glance at...

I've been trying to keep up with all that you've been trying to point out.  Some of it is very complicated, some of it can be contributed to the sites "growing pains," and some of it is probably just frustration.  This is what I know: when I satellite into WPN tournaments on the MAIN network skins, I do get a rakeback--even if I satellite into them via freerolls. However, here's the problem: the Winning Poker Network has a very complicated structure within in it's own network.  On their main skins, their fees are distributed differently...they spend quite a bit of their revenue sponsoring their big tournaments and promoting the network.  This is where it gets complicated: Betcoin is in the WPN hierarchy in a very different manner than the main skins.  Betcoin's players have the advantage of playing in the Winning Poker Networks pool of players, but the fees generated from those tournaments are controlled by the WPN for allowing us access to play in their pool.  So, the distribution of fees and the way they are calculated and distributed in terms of rakeback gets convoluted.  Each new skin in the WPN negotiates its own contract, sorta speak, so there's a very confusing hierarchy among the several skins. 

I understand your frustration completely....rakeback is a big concern to any serious player in regards to calculating their ROI and managing their bankroll.  However, having the advantage of playing in a player pool which is consistently dropping huge overlays in their tournaments is worth that confusion when calculating the value of your buy ins.  It's a trade off....see.  When we pay $540 to get into a tournament that has a $200,000 overlay, we are getting an extreme bargain!

Anyway, Betcoin is very generous with the funds they receive from the fees generated from their own player pool.  Just do some quick calculations and consider the overlay that's dropped daily in Betcoin's exclusive tournaments....that's value!

Yes, you have some very valid and serious concerns.  I just think that you're not considering the complicated relationships that exists between the several different skins and the network.  The aspect that makes Betcoin unique among all the skins is that it has two distinct pools of players (advantageous to us) which complicates matters in many ways and some answers are too complicated to state simply.   Think about that some....

TIP: When you're deciding what network skin to play which specific tournament....take into account the
       complications mentioned above and play on the skin that will give you the best value.

I really do understand and sympathize with Betcoins issues.  To be clear:  I am not accusing them of intentionally scamming players by paying less rake back than advertised.

Each of the major issues I have brought up so far (BBJP, Rakeback etc) began as an honest mistake.  The type of mistake that is to be expected from any relatively new site and even some established sites.  This may be way it seems on the surface that I am just bitching to bitch like so many other poker players do.  But when you look at the way Betcoin.ag has reacted to each of these issues it reveals a problem that is much greater than the sum of all these "normal" issues.  Betcoin.ag is a dishonest site.  If anyone out there understands what I'm trying to say but thinks they could phrase is better, please do. 

[ftwbtc1]

You clearly have some sort of personal issue with Betcoin Poker and it would have been in your best interest to solve it directly with them.  I am not sure what level you played at but I see some pretty big action there everyday and each of those players comes back daily without complaints. I really can't believe you waste all the time you do, but will say I believe that Betcoin.ag's VIP program is far and above any I have ever experienced and they have real poker, a good sportsbook, the best casino and dice all combined in one experience.  I still sometimes use Nitrogen for sports, but that is more rare now that there have been no issues with Betcoin Sports.  I actually find it ironic that your complaints are about the VIP program that is superior to any other sites from my experience.  

Edit: They give out up to 200% in rakeback in some instances as what I have read and held a 10 btc freeroll and still have the bbj that was supposed to fund that and Betcoin is dishonest?  I wish more poker sites were dishonest in your view because I really do miss those 10 btc freerolls!

Contact them directly and solve your personal issue.  They are very good about taking care of their players. 

[TwitchySeal]

You clearly have some sort of personal issue with Betcoin Poker and it would have been in your best interest to solve it directly with them.  I am not sure what level you played at but I see some pretty big action there everyday and each of those players comes back daily without complaints. I really can't believe you waste all the time you do, but will say I believe that Betcoin.ag's VIP program is far and above any I have ever experienced and they have real poker, a good sportsbook, the best casino and dice all combined in one experience.  I still sometimes use Nitrogen for sports, but that is more rare now that there have been no issues with Betcoin Sports.  I actually find it ironic that your complaints are about the VIP program that is superior to any other sites from my experience.  

Edit: They give out up to 200% in rakeback in some instances as what I have read and held a 10 btc freeroll and still have the bbj that was supposed to fund that and Betcoin is dishonest?  I wish more poker sites were dishonest in your view because I really do miss those 10 btc freerolls!

Contact them directly and solve your personal issue.  They are very good about taking care of their players.  

Read the posts I've made.  It seems like you are making assumptions by simply looking at them instead of reading the words within them.  Your advice on contacting them directly is laughable considering the details I've shared.


I see you have read some of what I wrote regarding the BBJP, so I will respond:

Edit: They give out up to 200% in rakeback in some instances as what I have read and held a 10 btc freeroll and still have the bbj that was supposed to fund that and Betcoin is dishonest?  I wish more poker sites were dishonest in your view because I really do miss those 10 btc freerolls!

When there is a jackpot drop that is taken in addition to the standard rake, it's the same as a player making a small bet before each hand that they will win the BBJP.

Before August 3rd, 2015:

Betcoin collected well over 10 BTC in cash games, .01 mbtc at a time

Betcoin told players nothing extra was being collected and that there was no BBJP, and the ticker would be removed soon

The chances of winning the jackpot were 0% (there was no BBJP)



What should happen to the funds that Betcoin accidentally took from players?

Use the money to fund a jackpot which could be won by anyone in the future?

or

Return the funds to the players they took them from.


Answer:

These funds do not belong to them so doing anything other than returning them would be unethical.



Also, could you please answer my earlier question?

Your first post was not endorsing Betcoin, but was a response to qualify for a Betcoin promotion.

Every other post you've made since June 2014 has been to compliment Betcoin, or defend them against criticism. 

Would you mind disclosing the motivation behind all these posts?  Have you received anything for making them?  If so how much?

[ftwbtc1]

I wish I could get paid to post, but I don't have the seniority here at Bitcointalk yet.  I will soon.  I just enjoy playing on the site and the community for a wide variety of reasons and see many new people each day enjoying their experiences.  I guess it would make sense that not everyone could be happy.  I have noticed you also try to attack anybody that posts by stating they get paid to post which I find funny.  I personally hate to see people waste time, but I guess the same could be said about me responding to you though I don't nearly spend as much time as you. 

I actually remember when the bbj started at just over 1 btc, then there was talk about taking the bbj funds when it built up to over 10 and using that for a freeroll, but that never happened.  They did both. 

What is your goal with all of this?  What is your player name on Betcoin?

[DarkDays]

I just enjoy playing on the site and the community for a wide variety of reasons and see many new people each day enjoying their experiences. 

I'm curious, what aspects of the community do you enjoy?  From what I remember, it was just a bunch of kids screaming racist and homophobic things while begging each other for small buy in stakes. 

What is your goal with all of this?  What is your player name on Betcoin?

He's posted his Betcoin name multiple times.  If you can't pick up something as simple as that, I'd say that speaks to your motives.

[TwitchySeal]

I wish I could get paid to post, but I don't have the seniority here at Bitcointalk yet.  I will soon.  I just enjoy playing on the site and the community for a wide variety of reasons and see many new people each day enjoying their experiences.  I guess it would make sense that not everyone could be happy.  I have noticed you also try to attack anybody that posts by stating they get paid to post which I find funny.  I personally hate to see people waste time, but I guess the same could be said about me responding to you though I don't nearly spend as much time as you. 

I actually remember when the bbj started at just over 1 btc, then there was talk about taking the bbj funds when it built up to over 10 and using that for a freeroll, but that never happened.  They did both. 

What is your goal with all of this?  What is your player name on Betcoin?

Have you ever received a gift from Betcoin for your support on this forum?

I have.

Players are often rewarded for posting about how much they love Betcoin.

If a player posts about being unhappy with Betcoin, they simply delete it.

Here is an example from 2 days ago, someone was very upset and put a lot of effort into explaining why:

http://webcache.googleusercontent.com/search?q=cache:XmzsDuk3DQgJ:https://www.betcoin.ag/done-bitcoin-yet-again+&cd=1&hl=en&ct=clnk&gl=us

Try to view original post:

https://www.betcoin.ag/done-bitcoin-yet-again

I am OHYEAH and TwitchySeal on betcoin.  Or at least I was - I am banned now without explanation, but I think it's safe to assume the reasons are obvious.  Who are you?

I'm not trying to attack you, I'm trying to figure out why the only posts you have ever made in almost 1.5 years are to praise Betcoin.

[TwitchySeal]

@FTW

do you agree with my answer here?  Or do you still think it was ok for Betcoin to use the money they shouldn't have taken to fund a jackpot?

What should happen to the funds that Betcoin accidentally took from players?

Use the money to fund a jackpot which could be won by anyone in the future?

or

Return the funds to the players they took them from.


Answer:

These funds do not belong to them so doing anything other than returning them would be unethical.

[ftwbtc1]

I have not been paid but that would be nice.  I really haven't said anything that special, but that I enjoy playing there.  I tried to join their signature campaign to get paid and see just about every website rewarding players for posting in a forum.  That seems like mutually beneficial advertising to me.  Then you say delete comments, Betcoin can't delete your comments here so you are free to speak freely and if you are referring to the Betcoin.ag forum they are running a business and in my mind would be expected to delete posts otherwise it would be a spam fest.

Regarding that post, it doesn't come up but a list of players online does and the player that wrote this is logged in which is interesting.  I guess he isn't done.

The only reason I even know about BitcoinTalk is because it was mentioned on Betcoin.ag, ironically that's how I found out about Nitrogen and some other good sites as well.  Some sites have strong points but none combine all the aspects.

Does it even matter that you are banned at this point?  If you have all these negative thoughts, why play there anyway?

Please answer, what is your goal and why not work it out?  Your posts indicate a personal issue that you should just work out and move on from. 

As for darkdays, I really don't read every post, they are too long and in the Betcoin community there is a lot more going on in there with staking, loans, sports talk, poker talk and more.  I enjoy the time in there. 

[ftwbtc1]

I remember when the bbj was first launched and it had a little over 1 btc in it.  I watched it grow and grow.  It never went from 1 to 10 it was steady.  Anytime players funds are lost due to collusion or other efforts the site should do it's best to return the funds to the players.  I have seen many times at Betcoin Poker where that has happened.  I received funds from an involuntary disconnect issue and heard others received the same.  

Quite frankly, I don't even think Betcoin makes funds from poker with their low rake, VIP rewards, 100% rakeback and affiliate program.  It is a great value for the players, but can't be that great for Betcoin.  

[DarkDays]

As for darkdays, I really don't read every post, they are too long and in the Betcoin community there is a lot more going on in there with staking, loans, sports talk, poker talk and more.  I enjoy the time in there. 

So you are blindly defending a company without even reading the discussion that you are attempting to refute?  Hmmmmmmmmmmmmmmmmmmm...

[TwitchySeal]

You seem to be ignoring most of my direct questions. 

Even the ones you answer make me suspicious because of your wording.

I asked

Have you ever received a gift from Betcoin for your support on this forum?

I have not been paid but that would be nice...  I tried to join their signature campaign to get paid... 

if you are referring to the Betcoin.ag forum they are running a business and in my mind would be expected to delete posts otherwise it would be a spam fest.

Regarding that post, it doesn't come up but a list of players online does and the player that wrote this is logged in which is interesting.  I guess he isn't done.

Betcoin doesn't delete spam unless it's highly offensive (N word over and over, genitalia pictures, etc.)

Here's the post I tried to link, it's not spam:

done with bitcoin yet again.
 by hec4mu on November 22nd, 2015
0 Comments 0 Shares Tweets +1
PROBLEMS AFTER PROBLEMS. no response to support tickets, delayed response, or retarded customer service agents aka betcoin william/brent.

After many issues with the poker side of things (server disconnects (on many days/occassions) and having to waste my own time contacting support and having to describe what happened and dealing with the smartest customer service agents in the bussiness) I gave the sportsbook a go. But before I get to that, whenever a server problem happens on any other poker site, the site will automatically refund players, here you have to go through the hassle of wasting your time and trying to get a response from support. If you ever do get a response it's usually like talking to a brick wall (william/brent). First thing Brent said was that that the server was never affected when clearly people were being blinded out and everyone in "player chat" was complaining about the tables and dice.

Now onto the sportsbook. I made a bet of 142.2 chips early morning couple days ago, the chips were deducted from account but the slip was never posted under "uncleared bets". Looked under wallet "transactions" and cleary was there as "pending." Explained this in player chat and someone else had said that they had experienced the same thing the previous night and when asked if it was solved he said he was waiting for support. Now at this moment I head to the support section and when I tried to click on the "24/7 live chat", it was unclickable and down. False advertising unless there happen to be more than 24 hours in a day and more than 7 days in a week. Couple hours later I saw betcoin maria on the bottom of the page and flagged for her in chat. She asked for my support ticket number and said she would pass it on. Minutes later betcoin william appears and responds to my ticket.

Now I'm just going to copy and paste the rest of my support ticket. I actually have live games to watch right now as I'm writing this. And yes I blew up on William but i just lost my patience.

I just made a sports bet for ~164 chips live bet and it disappeared. my coins are no longer there and the bet is not in the "uncleared section" please look into this for me! WTH Happened. LIve bet just kept loading loading loading.
15 COMMENTS

hec4mu: update1 day 3 hours ago
TID   Time   Details   Status   Actions
6769152   11/21/2015 10:27am
(10 min 15 sec ago)   142.20 debit (Sportsbook)
ExtID: 146670
Bet_Type:_Winner_Map_2_Match:_Malaysia_Cup_Pick:_OG   pending

it was 142.2*

found this in transactions but it still does not show in uncleared bets.

0
reply

Betcoin William: I saw in chat this was20 hours 24 min ago
I saw in chat this was handled for you? Correct?

0
reply

hec4mu: no william it wasnt20 hours 22 min ago
no william it wasnt

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hec4mu: 6769152   11/21/2015 10:27am 20 hours 18 min ago
6769152   11/21/2015 10:27am
(7 hours 9 min ago)   142.20 debit (Sportsbook)
ExtID: 146670
Bet_Type:_Winner_Map_2_Match:_Malaysia_Cup_Pick:_OG   pending

The chips were deducted from my account and bet was never in my uncleared bets while it was live. But the chips were deducted so I check wallet under transaction and that's what I got.

This is an update of the original but same thing
6769152   11/21/2015 10:27am
(7 hours 9 min ago)   142.20 debit (Sportsbook)
ExtID: 146670
Bet_Type:_Winner_Map_2_Match:_Malaysia_Cup_Pick:_OG   pending

Also note that when I described my problem in chat someone else had said they had the same problem last night.

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Betcoin William: Here is your pending wager: 20 hours 10 min ago
Here is your pending wager:

http://www.betcoinsports.com/ShareTicket/?ticketid=116743

Also:

http://www.betcoinsports.com/ShareTicket/?ticketid=116714

You are not seeing it in your backend?

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hec4mu: please william. 20 hours 6 min ago
did you even check the amount or the time that it was made. please dont mess with this problem you are only making me even angrier for having to waste my time yet again for a mistake on betcoins end. please let someone that actually is competent enough to check the original date,time, amount, and bet made. Not just throwing out my last two recent bets I made.

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hec4mu: ATTN EXPERT SUPERVISOR20 hours 5 min ago
NEED SOMEONE THAT ACTUALLY KNOWS WHAT THEY ARE DOING TO LOOK OVER THIS PROBLEM.

0
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hec4mu: WHOEVER DECIDES TO LOOK AT THIS NEXT 20 hours 3 min ago
AT LEAST LOOK IN MY WALLET TRANSACTION AND LOOK UP WHAT I POSTED

TID   Time   Details   Status   Actions
6769152   11/21/2015 10:27am
(10 min 15 sec ago)   142.20 debit (Sportsbook)
ExtID: 146670
Bet_Type:_Winner_Map_2_Match:_Malaysia_Cup_Pick:_OG   pending

0
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hec4mu: BET IS SITTING THERE IN MY 20 hours 24 sec ago
BET IS SITTING THERE IN MY "TRANSACTIONS" UNDER MY "WALLET" AS A PENDING BET THAT WAS NEVER PAID FOR. JUST LOOK IT UP PLEASE. YOU WILL UNDERSTAND WHAT I MEAN.

0
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Betcoin William: Please check this transaction19 hours 22 min ago
Please check this transaction again and was a declined wager: http://www.betcoinsports.com/ShareTicket/?ticketid=116174

Please confirm the accuracy.

0
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hec4mu: NO WILLIAM19 hours 17 min ago
TID   Time   Details   Status   Actions
6769152   11/21/2015 10:27am
(10 min 15 sec ago)   142.20 debit (Sportsbook)
ExtID: 146670
Bet_Type:_Winner_Map_2_Match:_Malaysia_Cup_Pick:_OG   pending

LOOK AT THE TICKET NUMBER. IT'S NOT EVEN THE SAME TICKET NUMBER. WHAT DID I SAY WILLIAM. ALL YOU'RE DOING IS MAKING THIS SITUATION A LOT WORSE. NOT ONLY ARE YOU MAKING ME GO OUT OF MY WAY AND MAKING ME REPEAT MYSELF TO SOMETHING AS COMMON SENSE AS CHECK THE SAME TICKET NUMBER AND BET MADE.

NOW YOU JUST MANUALLY CHANGED IT FROM PENDING AND RETURNED MY 142.2 IN MY ACCOUNT. THAT IS NOT CORRECT. I WON MY BET. YOU NEED TO HONOR MY ORIGINAL BET. DONT TAMPER WITH THE ORGINAL BET. LIKE I SAID YOU JUST MANUALLY CHANGED ITRIGHT NOW.

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Betcoin William: There are two ticket numbers19 hours 11 min ago
There are two ticket numbers to every wager ExtID and the betslip #. This wager was declined because the odds had changed which you can see very clearly in the ticket.

http://www.betcoinsports.com/ShareTicket/?ticketid=116174

The system should have refunded you immediately but it did not and we are looking into why. With that being stated, we have provided the win amount to you. Had this refunded you immediately which it should of then it would have been clearer.

We are here anytime and are making sure this does not happen again because this wager was never accepted by the system.

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hec4mu: BETCOIN WILLIAM LOOK AT THE ORIGINAL TRANSACTION AND THE ONE YOU18 hours 56 min ago
POSTED. THEY ARE DIFFERENT TIMES. ENOUGH SAID. THE ONE YOU POSTED WAS ONE THAT WAS DECLINED EARLIER VIA THE TIME. YOU CHANGED MY TRANSACTION HISTORY

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Betcoin William: hec4mu, we would not change15 hours 48 min ago
hec4mu, we would not change your history and in fact that is impossible for any staff member or manager to do. You are being confused by the timezones. There is your timezone and the timezone on the ticket and website. The timezone on the ticket will not match your timezone unless you are in the UTC. This is confusing you clearly.

Clearly time after time Betcoin william did not check and cross reference tickets to make sure they were the right one. Even in his last statement....

BUT NOW TODAY, THIS MORNING, I HAVE ANOTHER PROBLEM. SAME THINGGGGGGGGGGGGGGGGGGGGGGGG

THIS TIME I SCREEN SHOT MY TRANSACTION HISTORY SO BETCOIN CANNOT BS AND FUCK WITH MY TRANSACTION LOG AND TRY TO MAKE IT INTO SOMETHING ELSE. BTW IF YOU HAVENT READ THE WHOLE THING I POSTED WILLIAM JUST REFUNDED MY ORIGINAL TICKET INSTEAD OF HONORING THE BET.

IM IN A RUSH BECAUSE I HAVE TO GO BUT I WILL UPDATE OR ANSWER ANY QUESTIONS FROM LEGIT BETCOIN STAFF. GOING TO PUT IN ANOTHER USELESS SUPPORT TICKET FOR MY CHIPS TODAY. BUT AFTER TODAY I JUST DONT FEEL LIKE I CAN TRUST MY MONEY ON BETCOIN, IF YOU LOOK AT THE SLIP THAT WAS CHANGED IT CLEARLY NOW SAYS "COMPLETE" "REFUNDED" AFTER BETCOIN WILLIAM TAMPERED WITH IT.

 Filed under: General
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Please answer, what is your goal and why not work it out?  Your posts indicate a personal issue that you should just work out and move on from. 

My goal is to hold Betcoin accountable for their actions.  I think allowing their behavior to be considered acceptable could result in a lot of future damage to Bitcoin and Online Poker as a whole.

Stop telling me I should work this out with them privately.  I tried.  They lied to me a few times and for the last month+ they have completely ignored me in every way other than the occasional insult.  You would know that already if you had read what you decided to respond to.

If you want to continue discussing these issues, please go back and read my posts from the past couple weeks. 

If you dont want to because they are long and boring, it's fine.  But defending without even trying to understand both sides is just irresponsible.

[ftwbtc1]

My last comment as now this is officially a waste of time.  I have never received a gift from Betcoin.  I play there for fun and I enjoy the community.  If I wasn't having fun or enjoying the community I simply wouldn't play there.  To spend this much time doing what you are doing when hundreds of people play there everyday clearly shows something personal and I can clearly see why they ignore you.  

As for darkdays, my last comment is I don't need to read your posts to know where I have fun when playing online and clearly nobody else needs to read your post because they too enjoy the community almost everyday.

I tried to help you out.  Good luck on your achieving your goals.  

[TwitchySeal]

My last comment as now this is officially a waste of time.  I have never received a gift from Betcoin.  I play there for fun and I enjoy the community.  If I wasn't having fun or enjoying the community I simply wouldn't play there.  To spend this much time doing what you are doing when hundreds of people play there everyday clearly shows something personal and I can clearly see why they ignore you. 

As for darkdays, my last comment is I don't need to read your posts to know where I have fun when playing online and clearly nobody else needs to read your post because they too enjoy the community almost everyday.

I tried to help you out.  Good luck on your achieving your goals. 

You have fun playing at Betcoin.

They have good promos.

You are aware of the evidence demonstrating their lack of ethics and willingness to blatantly lie to all of us, but don't think it matters. 

You will continue to encourage others to play there - because when you play there, you have fun.

If they were to ever treat you poorly or unfairly you would simply leave, because trying to actually do something about it (while others still have fun there) would be a waste of time.

Got it.