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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367513 times)
Betcoin.AG
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April 08, 2015, 02:34:51 AM
 #2541

I can't believe that withdrawals are taking so long, tried withdrawing .03btc and 4 hrs has gone by and still pending LOL
Wait.
I made withdrawals with large amount of btc (more than 10 BTC) and its was processed in 2-3 days without problem.
This is a safety feature. It is better to wait a few days than to be hacked.

That's true, I've complained about it in the past but its better to be secure. (although one time it took more than 48 hours and that's too long).

If they enabled 2-factor authentication and got another support employee to speed up responses to support tickets that would be ideal. Most crypto exchanges have 2fa now, crypto poker sites probably should as well.

We certainly want to have withdrawals as fast as possible and in many cases instant, however the issue arises because many of our players are playing in events with other players outside of Betcoin.  Many times those funds need to be confirmed by second and third parties outside the control of Betcoin. 

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Betcoin.AG
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April 08, 2015, 02:36:56 AM
 #2542

5,642 BTC - $1.4 Million High Five & Million Dollar Sunday at Betcoin Poker

https://www.betcoin.ag/5642-btc-14-million-high-five-million-dollar-sunday-betcoin-poker

April 8, 2015 Betcoin Poker kicks off the High Five Tournaments with a $1.4 Million Dollar GTD prize pool and the $1,000,000 GTD Tournament Sunday, April 12, 2015


The High Five Tournament Series comes to Betcoin Poker! From Wednesday, April 8th through Sunday, April 12th, there will be a guaranteed currently 5,642 BTC ($1,420,000) in prize pools across 25 exciting events!

This is a 25 tournament event, with 5 running each day in addition to the regular tournament schedule. Buy-in prices range from as little as currently 0.0085 mbtc ($2+$0.20) to as high as currently 2.107 btc ($500+$40) for the Million Dollar Sundays Event. Game types include Texas Holdem, PLO8 and PLO, with various formats including regular, rebuy/add-ons, turbos and hyper-turbos.

The series culminates with a currently 2.107 btc ($500+$40) buy-in, currently 3,960 btc ($1,000,000) GTD Main Event on Sunday,
the Million dollar Sundays on April 12th at 3:00pm ET with currently 792 btc ($200,000) going to the winner!




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April 08, 2015, 12:47:25 PM
 #2543

help me please i can not log in my account



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April 08, 2015, 08:22:21 PM
 #2544

help me please i can not log in my account



benclub99

Did you submit a ticket on this or reset your password?  Were you able to get in?

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April 08, 2015, 08:56:14 PM
 #2545

It's end of day Wednesday, any progress on the SNC leaderboard from last week being paid out? 
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April 09, 2015, 03:09:52 PM
 #2546

Does playing the $ SNGs/Tournaments earn status points?
Betcoin.AG
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April 09, 2015, 09:54:31 PM
 #2547

It's end of day Wednesday, any progress on the SNC leaderboard from last week being paid out? 

Just received this from the WPN today and will get it out immediately.  We are on them to get this to us Sundays so we can make payments and announcements no later than Tuesday.  Thank you!

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April 09, 2015, 09:55:05 PM
 #2548

Does playing the $ SNGs/Tournaments earn status points?

Yes, based on this breakdown:  www.betcoin.ag/vip

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April 09, 2015, 09:58:13 PM
 #2549

Betcoin Poker Web, Mobile, Tablet Version FIXED and Ready Today and For Sunday Millions

https://www.betcoin.ag/betcoin-poker-web-mobile-tablet-version-fixed-and-ready-sunday-millions

Our very popular web, mobile and tablet version of Betcoin Poker has been fixed and is available and ready today and the Sunday Millions.



To play Betcoin Poker from the web simply to to: https://securepoker.betcoin.ag

To play Betcoin Poker on your mobile phone or tablet, simply follow these steps:

1. Download the Free Puffin browser onto your tablet or mobile phone by going to the play store or apple store.

Puffin Free Web Browser

2. Once the Free Puffin browser is downloaded and installed, launch the free puffin browser from your mobile phone or tablet by clicking on it.

3. In the url field go to: https://securepoker.betcoin.ag/flash/ (Once you enter this once you can store it for quick access later.) The web version of the Betcoin Poker software will load.

4. Enter your username and password in the selected fields.

5. Choose from the cash tables, tournaments and / sitngo's that you would like to play.

6. Take your seat and play.

7. You can multi-table by clicking lobby and going to another cash table, tournament or sitngo.

IPad Multi-Tabling
Multi Tabling on Samsung Galaxy S5

8. You can also use the TrackPad feature in your phone to make maneuvering and gameplay very easy. The TrackPad feature is activated by clicking the icon in the bottom left corner.

Trackpad Use on Samsung Galaxy S5

We look forward to your feedback and we will see you on the tables!


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April 09, 2015, 10:05:18 PM
 #2550

Does playing the $ SNGs/Tournaments earn status points?

Yes, based on this breakdown:  www.betcoin.ag/vip

Do they take more than a day or two to be credited?  I can only find 1 status point and I believe that was from the daily prize thing.

Also, is it possible to be switched over to straight rakeback instead of the VIP program?

Thanks!
ajw7989
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April 09, 2015, 10:30:09 PM
 #2551

Anyone having problems with withdrawals. They seem to take forever. My friends experience the same problems with most of the time we end up having to contact support to get it pushed through after confirming via email after 12-16 hours. And the withdrawals aren't huge either usually .01-.03 btc.
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April 09, 2015, 10:49:10 PM
 #2552

Does playing the $ SNGs/Tournaments earn status points?

Yes, based on this breakdown:  www.betcoin.ag/vip

Do they take more than a day or two to be credited?  I can only find 1 status point and I believe that was from the daily prize thing.

Also, is it possible to be switched over to straight rakeback instead of the VIP program?

Thanks!

It's been my experience since about a week ago that the BP/SP for WPN MTTs and SNGs are on about a two day lag.
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April 09, 2015, 10:52:04 PM
 #2553

Anyone having problems with withdrawals. They seem to take forever. My friends experience the same problems with most of the time we end up having to contact support to get it pushed through after confirming via email after 12-16 hours. And the withdrawals aren't huge either usually .01-.03 btc.

That hasn't been my experience, I've cashed out >.1BTC most every day and the longest I've had to wait was a few hours (in the middle of the night).
Betcoin.AG
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April 09, 2015, 11:00:00 PM
 #2554

Anyone having problems with withdrawals. They seem to take forever. My friends experience the same problems with most of the time we end up having to contact support to get it pushed through after confirming via email after 12-16 hours. And the withdrawals aren't huge either usually .01-.03 btc.

That hasn't been my experience, I've cashed out >.1BTC most every day and the longest I've had to wait was a few hours (in the middle of the night).

Thanks for sharing your experiences.  As we grow and expand we are instituting increased security checks.  First time or first few withdrawals will be undergoing an increased scrutiny, whereas players that have gained trust over time may have instant withdrawals.  

There are certainly no "problems" with withdrawals, however with more people brings more potential abusers and that slows down withdrawals for all new or newer users.  We would like to have instant withdrawals for everyone and can do it, but it is far from prudent.

Also, ajw7989 what is your username and we can explain why your withdrawals have taken a bit long when other players have been done within seconds or minutes. 

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April 10, 2015, 12:27:26 AM
Last edit: April 10, 2015, 12:43:45 AM by ajw7989
 #2555

Anyone having problems with withdrawals. They seem to take forever. My friends experience the same problems with most of the time we end up having to contact support to get it pushed through after confirming via email after 12-16 hours. And the withdrawals aren't huge either usually .01-.03 btc.

That hasn't been my experience, I've cashed out >.1BTC most every day and the longest I've had to wait was a few hours (in the middle of the night).

Thanks for sharing your experiences.  As we grow and expand we are instituting increased security checks.  First time or first few withdrawals will be undergoing an increased scrutiny, whereas players that have gained trust over time may have instant withdrawals.  

There are certainly no "problems" with withdrawals, however with more people brings more potential abusers and that slows down withdrawals for all new or newer users.  We would like to have instant withdrawals for everyone and can do it, but it is far from prudent.

Also, ajw7989 what is your username and we can explain why your withdrawals have taken a bit long when other players have been done within seconds or minutes.  

Not a problem. I received mine yesterday after sending a ticket to support but my friend is still waiting. Pmed you his details. Thanks for taking a look Appreciate it.

UPDATE: Withdrawal was processed within minutes of PM. Thanks for the quick help
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April 10, 2015, 12:44:41 AM
 #2556

Anyone having problems with withdrawals. They seem to take forever. My friends experience the same problems with most of the time we end up having to contact support to get it pushed through after confirming via email after 12-16 hours. And the withdrawals aren't huge either usually .01-.03 btc.

That hasn't been my experience, I've cashed out >.1BTC most every day and the longest I've had to wait was a few hours (in the middle of the night).

Thanks for sharing your experiences.  As we grow and expand we are instituting increased security checks.  First time or first few withdrawals will be undergoing an increased scrutiny, whereas players that have gained trust over time may have instant withdrawals.  

There are certainly no "problems" with withdrawals, however with more people brings more potential abusers and that slows down withdrawals for all new or newer users.  We would like to have instant withdrawals for everyone and can do it, but it is far from prudent.

Also, ajw7989 what is your username and we can explain why your withdrawals have taken a bit long when other players have been done within seconds or minutes. 

Not a problem. I received mine yesterday after sending a ticket to support but my friend is still waiting. Pmed you his details. Thanks for taking a look Appreciate it.

Thank you, we certainly apologize for the delay.  Thank you for your message.  He sent a ticket in?  We do see that his winning were perfectly accounted for.  You won't believe the lengths that some of these people go through to attempt to cheat, but we weed them out.  Unfortunately it slows down the legititmate winners.  His withdrawal is sent and it will be much faster in the future.  We have to account for every mbtc!  Thank you again and always update the thread.

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April 12, 2015, 07:28:05 PM
 #2557

I been waiting 2 and a half days  Sad cashout still shows pending in the poker client
in the past it was alway fast and easy .

sent emails got a response that just ask my user name.

TICKET # 13160

USERNAME dudex22

PLEASE LOOK INTO THIS I'M STARTING TO WORRY...........
Xiaoxiao
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April 13, 2015, 01:23:26 AM
 #2558

I been waiting 2 and a half days  Sad cashout still shows pending in the poker client
in the past it was alway fast and easy .

sent emails got a response that just ask my user name.

TICKET # 13160

USERNAME dudex22

PLEASE LOOK INTO THIS I'M STARTING TO WORRY...........

You don't really have to worry. A lot of times what happens is that they have to review cashouts, and then something else more urgent comes up and they never get to reviewing your cashout and it sort of gets forgotten.

Just remind them again or get a hold of them in live chat.
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April 13, 2015, 01:46:05 AM
 #2559

I been waiting 2 and a half days  Sad cashout still shows pending in the poker client
in the past it was alway fast and easy .

sent emails got a response that just ask my user name.

TICKET # 13160

USERNAME dudex22

PLEASE LOOK INTO THIS I'M STARTING TO WORRY...........


I have cashouts that say "pending" in the client that were already processed.  I think the withdraw process is separate from what goes on in the client because of the currency swaps.  You might want to double check wherever you cashed out to to make sure you don't already have it.
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April 13, 2015, 09:01:33 AM
 #2560

Really liking the poker  Grin

I'm not that good but it's fun to kill some time at the tables.



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