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allten
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May 28, 2012, 01:05:08 AM |
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Hi tosaki,
I had a few suggestion hopping you would consider.
1) Failing auction. When I sell stuff on craigslist, I've always wanted to advertise stuff this way.
2) Shipping procedures saved in profile that would automatically be added for each listing.
3) Return Policy that I could add to my profile that would automatically be added to each listing with the ability to make custom edits.
4) Shipping calculator. It would be nice for the seller to put all the information about the shipping and each buyer would get a unique shipping estimate based on where they lived.
5) Post the listings on Craigslist for sellers that are willing for local pickup. I think websites like Craigslist will be the perfect market for future customers of bitmit.
I would love to work with you to make this happen. As someone who has sold a lot of stuff on craigslist I can say this would be very beneficial and could r
really take off.
All in all, the site is great and I really hope you have patience for the slow growth and continue to perfect the site.
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tgmarks
Donator
Hero Member
 Offline
Activity: 490
Merit: 500
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May 28, 2012, 05:09:14 AM |
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The site is awesome and I am stoked for the csv improvement. I also like a lot of what allten is suggesting. Being able to post locally is awesome for growing the local economy of bitcoin.
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Tittiez
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May 29, 2012, 01:03:51 AM |
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I do love this site, I've bought multiple things from people. This is a total plus to the Bitcoin economy.
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DublinBrian
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May 29, 2012, 12:41:24 PM |
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Is there any progress on listing Bitmit.net on the GLBSE? I would love to buy shares because I think its a great website with huge potential.
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tosaki (OP)
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May 29, 2012, 04:22:47 PM |
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@ BitcoinTraderIE, I had some thoughts but it is not sure yet.
@ allten, you have some good ideas. I hear Craigslist for the first time but more localization features for local pickups are on my plan. I want to realize a "bitcoin map" , not only to get an overview of available items for bitcoins but also to get in touch with local Bitcoiners. But normally I do not talk about chickens before they are hatched Are there many Bitcoiners on craigslist?
Notifications for
- Incoming payments
- Outgoing payments
- Paid and partly paid orders
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allten
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May 30, 2012, 08:06:37 PM |
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@ BitcoinTraderIE, I had some thoughts but it is not sure yet.
@ allten, you have some good ideas. I hear Craigslist for the first time but more localization features for local pickups are on my plan. I want to realize a "bitcoin map" , not only to get an overview of available items for bitcoins but also to get in touch with local Bitcoiners. But normally I do not talk about chickens before they are hatched Are there many Bitcoiners on craigslist?
Notifications for
- Incoming payments
- Outgoing payments
- Paid and partly paid orders
There are not very many bitcoiners on craigslist.........yet. I think there's potential to bring new people not just to bitmit, but to bitcoin as well. |
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allten
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May 30, 2012, 08:16:32 PM |
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bitmit isn't responding for me today.
anyone else having issues?
Saw an error earlier that said something to the effect that bitmit has exceeded is resources.
can't remember exactly what it said.
When you submit photos, does it automatically re size them for the thumbnails?
If not, this could really increase the bandwidth demand on the site.
Maybe that would be the high priority item to fix next?
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tosaki (OP)
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May 30, 2012, 08:24:48 PM |
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@allten, We are resizing and compressing the images. Issue was of other nature.
I am working on getting it back
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giszmo
Legendary
Offline
Activity: 1862
Merit: 1114
WalletScrutiny.com
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May 30, 2012, 08:28:08 PM |
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| ɃɃWalletScrutiny.com | Is your wallet secure?(Methodology)
WalletScrutiny checks if wallet builds are reproducible, a precondition for code audits to be of value. | ɃɃ |
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tosaki (OP)
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May 30, 2012, 11:57:24 PM |
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Back, I am sorry for the issue.
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Global BTC
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May 31, 2012, 12:07:29 AM |
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I think there might be something wrong with e-mail notifications. I had set my preferences to send me an email for pretty much everything, but I never got any. Now I've changed the preferences and saved them, and the emails start dropping in.
I'm also having a hard time getting hold of some customers, I reckon some people just register, buy, don't pay, log out and forget about it. If they received e-mail confirmations of the messages I sent them they'd be easier to get hold off.
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MaxSan
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May 31, 2012, 07:25:56 AM |
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Ive had an issue with contacting through here but wa sthrough own neglegance and not realising i had even won the auction. I started this intending to input useful information, i forgot what exactly happened so il leave it as my fault lol.
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tosaki (OP)
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May 31, 2012, 08:14:12 AM |
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@GlobalBTC. I dont know why but I wrongly thought that users were getting already emails when they receive a new msg on the order msg board. Now it is reality. And there was a little bug on the settings menu that interchanged email and pm of the new payment notification types when saving them.
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Global BTC
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May 31, 2012, 08:48:19 AM |
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There's still a bug with the e-mail notifications. I changed my settings last night, as I wrote 8 hours ago. The settings included receiving e-mails when an item has been sold and an order has been paid. Since that, I've sold four items. All of them have been paid. Still, no e-mail.
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tosaki (OP)
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May 31, 2012, 09:37:11 AM |
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@Global BTC, it effects only new incoming transactions. --> i have send you a pm
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Global BTC
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June 01, 2012, 08:48:19 AM |
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Is there a way to retract given feedback? I've received some bum feedback, and I'd like to have a discussion with the buyers about solving any problems so they can retract their feedback.
As always, some customers behave quite odd. I sent off an order some time ago, in March. I give all customers the option to pay extra for registered shipping, but I also offer a free shipping option which is unregistered. The customer went with the free shipping option this time.
Now, since the items are shipped from China, they take a while to arrive. After about two weeks (normal shipping time), I contact the customer and ask him if he has received his item. He replies after a few days and says he hasn't received his order. He also says he will check with the postman and get back to me. I hear no more from him for a month.
A month later, he writes to me and says that he hasn't received his item. I reply the same day that I will make an inquiry with my supplier. I also explain that the item was sent unregistered, and that there's no way to track it. I make an inquiry with the supplier, and they check that the order was sent out as it was supposed to be. I know there can be very long delays when shipping from China, so I'm thinking the shipping just needs a little more time.
After two weeks, I message the customer and ask if he's received his order. No reply.
After another two weeks, I send another message and ask the same thing. This was yesterday evening.
Today I received negative feedback: "Item never arrived."
I really don't like this kind of behaviour - lack of communication and then negative feedback. I have offered the customer his coins back, or a reshipment. I'm guessing he won't even reply.
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Global BTC
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June 01, 2012, 09:30:43 AM |
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A month later, he writes to me and says that he hasn't received his item.
Next time, make your offer to refund coins or reship product at this point. After several months when the customer has given up, it's too late. Good advice. In retrospect, this is what I should've done. |
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Kluge
Donator
Legendary
Offline
Activity: 1218
Merit: 1015
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June 01, 2012, 05:45:06 PM |
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A month later, he writes to me and says that he hasn't received his item.
Next time, make your offer to refund coins or reship product at this point. After several months when the customer has given up, it's too late. Never give up! *shakes fist* I will contact the thieving shits @ "RC & ME" every damned month until I get my *%!)ing battery charger! RC & ME Hobbies ------------------------------------------------------ Order Number: 11841 Date Ordered: Monday 30 August, 2010 Products ------------------------------------------------------ 1 x E-flite 3S 11.1V LiPo Balancing Charger, 1.8A EFLC3115 (EFLC3115) = $26.99 ------------------------------------------------------ Sub-Total: $26.99 Total: $26.99 (thanks for the reminder -- time for another poke) |
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tosaki (OP)
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June 02, 2012, 11:52:26 AM |
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@Global BTC, if you want to remove a feedback tell the author that he have to write me a mail.
Just want to let you know that new features are coming these days. Basket & new checkout (standardization of shipping address, optional billing address or free textarea for digital goods)
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nave
Donator
Full Member
Offline
Activity: 162
Merit: 100
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June 02, 2012, 05:06:46 PM |
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I just wanted to say I'm really impressed with the level of support I got from BitMit. I had a seller go MIA on me, and within minutes of contacting their support they had completely resolved the issue and refunded my coins. It was a much faster resolution than I expected, and completely painless. Thanks, Bitmit!
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