crycurex.com (OP)
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January 24, 2014, 06:08:12 PM |
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So where is my coxe? says on OP max 1-2hrs for withdraw and deposits but I been waiting over 2 days and yet you keep on ignoring me or when I get a reply it's just soon or pending do not use forum for inquires
coxe deposits are stopped for now .. all other deposits/withdrawals are processingI want them back, the only reason your telling me to not use forum is to make it easier for you to just ignore me and I'm not having it! I do not ignore you ... just wait it will be processed soon, sorry for delay Well I still not had an explanation to why it's been stopped nor why you can't just refund me...just fobbed off every time with some lame excuse your coxe will be on your trading balance withtin 1 hour, if you send 100000 messages it wont speed up your inquiry, just slow down everything because I have to read same inquiry for 100000 times ... please allow some delays as we are new exchange, that is all I would like to kindly ask you and others your coins are safe, I do not need to thief noone
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Please refer to "crycurex-support" nick, its official nick for crycurex.com exchange
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hilgi
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January 24, 2014, 06:54:28 PM |
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Thanks for you help with my miscalculated BTC deposit, I received the btc back.
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ozzymax
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January 24, 2014, 07:24:45 PM |
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I made a test deposit of Coxe 3 days ago. still no sign of it in my balance. where is the support? where do I open a ticket? I sent an email 2 days ago no reply. joke!!!
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damnation
Member
Offline
Activity: 98
Merit: 10
https://bitcointalk.org/index.php?topic=434996.0
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January 24, 2014, 07:24:51 PM |
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please process withdrawal of coxe... ID no 2214
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ozzymax
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January 24, 2014, 07:27:27 PM |
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I decided to test Crycurex by depositing small amount of CRN. I managed to make a trade and now I'm stuck at withdrawal with Status:waiting.
Are withdrawals still manual and if so, when can we expect for them to be semi or fully automatic so they can be processed faster?
Will be processed in 15 minutes, as we are still in beta, some features may take longer then ussuall ... dont worry everything is fine, without problems, we rather be little bit slower with 1 or more deposit/widthrawal, than beeing hacked I know crycurex is not best or 100 % working or 100 % smooth, but we are aproaching Mount Everest every day, we are closer and its because of you -clients, I aperchiate your deposits, your trades, your withdrawals, they help me test every feature on my website to became security stronghold and number one Yes I bet you appreciate our deposits, shame mine isn't in my balance. from 3 DAYS AGO. where do I open a support ticket as emails go un-answered ID Currency Amount Status Other info 1631 COXE 0.00000000 waiting 19
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crycurex.com (OP)
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January 24, 2014, 07:29:07 PM |
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ozzymax
no need to open ticket we just finished upgrading coxe ... all pending deposits from yesterday will be processed in 1 Hour ... same as withdrawals ..
btc, mrc, crn, lot .... are smooth
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Please refer to "crycurex-support" nick, its official nick for crycurex.com exchange
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ozzymax
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January 24, 2014, 07:32:23 PM |
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ozzymax
no need to open ticket we just finished upgrading coxe ... all pending deposits from yesterday will be processed in 1 Hour ... same as withdrawals ..
btc, mrc, crn, lot .... are smooth
I will wait and see, lucky it was only a test deposit to see if the site and trade floor works. I'm so happy I didn't send all my millions. Good luck getting everything running smoothly. ID Currency Amount Status Other info 1631 COXE 0.00000000 waiting 19
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braxx
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January 24, 2014, 08:12:24 PM |
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can you please make my withdrawal happen please... 850CRN (ID1900)
I've received the amount of CRN back Thank you... maybe I'll return to you exchange when it is totally bugless
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bsmack
Newbie
Offline
Activity: 24
Merit: 0
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January 24, 2014, 08:19:14 PM |
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PLEASE PROCESS WITHDRAWAL ID#1885 TY IN ADVANCE
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tornado225
Newbie
Offline
Activity: 27
Merit: 0
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January 24, 2014, 09:02:26 PM |
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Quote from: SimonTower on Today at 07:24:02 PM https://cryptorush.inUsername : cryptorush Password : Dsdhoide84983420 it is beta
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hilgi
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January 24, 2014, 09:03:59 PM |
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I just received my withdrawal of some coins ID #1982!
wheels are in motion!
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bsmack
Newbie
Offline
Activity: 24
Merit: 0
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January 24, 2014, 09:05:17 PM |
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PLEASE PROCESS WITHDRAWAL ID#1885 TY IN ADVANCE
WITHDRAWAL JUST PROCESSED, PRAISE THE LORD, TY CRYCUREX
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backtrackit
Member
Offline
Activity: 112
Merit: 10
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January 24, 2014, 09:10:07 PM |
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I just received my withdrawal of some coins ID #1982!
wheels are in motion!
Yet I'm still waiting for id 1624, said an hour 3 hours ago, nearly another day over and still nothing.
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hilgi
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January 24, 2014, 09:17:13 PM |
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I just received my withdrawal of some coins ID #1982!
wheels are in motion!
Yet I'm still waiting for id 1624, said an hour 3 hours ago, nearly another day over and still nothing. What coin?
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GiantSlug
Newbie
Offline
Activity: 58
Merit: 0
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January 24, 2014, 09:21:12 PM |
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Here is my experience, so others know what happens with Crycurex:
Initially, all went well. Got a deposit wallet, traded some COYE, then withdrew BTC. However, the BTC withdrawals took almost an entire day (one longer) and when all was said an done, I somehow had a negative 0.0003 BTC balance. I still had almost 1mil COYE, and I couldn't trade it for BTC to take care of negative balance. I was locked up, and only thing I was able to do was withdraw my COYE. It took 2 days, but finally got them.
So, this exchange somehow lets balances go negative, does not list fees for all withdrawals / trades openly, and then has terrible customer service. I was trying to get assistance with this, and after a long period of no responses, would just get short, rude remarks about "deposit the negative balance to trade". At one point, the Dev told me via skype: [1/23/2014 12:47:50 PM] crycurex.com: ok [1/23/2014 12:47:56 PM] crycurex.com: you dont need to depoist [1/23/2014 12:48:02 PM] crycurex.com: but you are not able to trade
How professional is that? Saying fine, you don't have to, but you won't be able to do shit then. Learn some customer support and take care of your customers, thats where you profit. Unless you scam.
I was not going to put any more BTC into this exchange with all these issues. I said, let me trade my COYE for BTC, ill take care of the balance. Nope, just said deposit.
Now, with Cryptorush coming in, and Vox (i think) around the corner, this exchange is going to be terrible.
With the competition of the new exchanges, and the lackluster performance and support, etc, I feel Crycurex is not long for this world.
My personal opinion: Get all your funds out of there ASAP, stop depositing. I feel this exchange will disappear with coins when the Dev realizes he can't produce a decent exchange and compete. Just my opinion though.
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backtrackit
Member
Offline
Activity: 112
Merit: 10
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January 24, 2014, 09:23:43 PM |
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I just received my withdrawal of some coins ID #1982!
wheels are in motion!
Yet I'm still waiting for id 1624, said an hour 3 hours ago, nearly another day over and still nothing. What coin? Does it matter is there some sort of magic needed for one particular coin to be transfered?
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ratcatcher
Member
Offline
Activity: 70
Merit: 10
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January 24, 2014, 11:02:41 PM |
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How long are COXE withdrawals taking at the moment?
I have one - ID 2454 - that's been waiting for a while now.
I've raised it via the IRC channel but I'm not sure if there's any official presence there at the moment.
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KOI/COYE: 5eFMV3xc46Kb62pjNJDkb2j7sFxhnaud3L AUR: AaTcMBRoBHD7i48bLaE8QZXF3smF1bSwk9 MOON: 2JWdEG6RHwZq8edB4iLJ4F8HT782eP3gYe
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crycurex.com (OP)
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January 25, 2014, 12:23:48 AM |
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Here is my experience, so others know what happens with Crycurex:
Initially, all went well. Got a deposit wallet, traded some COYE, then withdrew BTC. However, the BTC withdrawals took almost an entire day (one longer) and when all was said an done, I somehow had a negative 0.0003 BTC balance. I still had almost 1mil COYE, and I couldn't trade it for BTC to take care of negative balance. I was locked up, and only thing I was able to do was withdraw my COYE. It took 2 days, but finally got them.
So, this exchange somehow lets balances go negative, does not list fees for all withdrawals / trades openly, and then has terrible customer service. I was trying to get assistance with this, and after a long period of no responses, would just get short, rude remarks about "deposit the negative balance to trade". At one point, the Dev told me via skype: [1/23/2014 12:47:50 PM] crycurex.com: ok [1/23/2014 12:47:56 PM] crycurex.com: you dont need to depoist [1/23/2014 12:48:02 PM] crycurex.com: but you are not able to trade
How professional is that? Saying fine, you don't have to, but you won't be able to do shit then. Learn some customer support and take care of your customers, thats where you profit. Unless you scam.
I was not going to put any more BTC into this exchange with all these issues. I said, let me trade my COYE for BTC, ill take care of the balance. Nope, just said deposit.
Now, with Cryptorush coming in, and Vox (i think) around the corner, this exchange is going to be terrible.
With the competition of the new exchanges, and the lackluster performance and support, etc, I feel Crycurex is not long for this world.
My personal opinion: Get all your funds out of there ASAP, stop depositing. I feel this exchange will disappear with coins when the Dev realizes he can't produce a decent exchange and
compete. Just my opinion though.
FIrst of all Id like to inform you that GiantSlug is part of competitors exchange ....so keep in mind that. Secondly what "negative balance means" Short explanation: thre was some bug, due witch we had to reverse lot of trades. Negative balance means that ... trader x had to have profit of 1 btc for example, he booked this profit (1btc) and make a withdrawal of 1btc, but we noticed there was price error and real price was lower ... therefore he had to earn 0.5 btc instead of 1btc ... so we make a withdrawal of 1btc instead of 0.5 btc ... and his account is in negative balance now ... those "negative accounts" are few ... 5 or 10 ... On other hand, yes we dont have automatic deposits and withdrawals yet, this id due security reasons, as there should be lot of hidden bugs in our site, same as at any other sites. So it depends of each client if he wants to risk with brand new exchange who has automated payouts. As I dont want to risk even penny of clients account, i wont switch to full-auto until I am 100 % sure my site is completely secured. TO his personal opition: : D : D yes because he wants as much as possible clients for his exchange. Right now traffic on crycurex is beeing handled much better then 20, 40 hours ago ... i welcome every potential customer.
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Please refer to "crycurex-support" nick, its official nick for crycurex.com exchange
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