C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees

[nailozt]

Hello team

I am unable to login to my account from a month. Your team replied to fix this issue in 2 to 3 days on 1st December and I never heard from them again despite sending few emails again.

While looking to other people issue, it seems like an exit scam?

[sawa]

Sadly, few honest people.

[frontbit]

Anyone else has XVG balance missing?

Is it for everyone or just some of us?

[BobTrade]

it isn't missing... check on LEDGER on left menu. The xvg wallet is down, probablu till 20th of january

[Kriemcoin]

Anyone else has XVG balance missing?

Is it for everyone or just some of us?

Missing completely.

[nailozt]

Can anyone pull information of founders/ceo or team member? in case we need to put a police complaint?
I received an email of successful authorization but the page itself is under maintenance for 15 to 20min, apparently more than 3 hours now.

[Kriemcoin]

Can anyone pull information of founders/ceo or team member? in case we need to put a police complaint?
I received an email of successful authorization but the page itself is under maintenance for 15 to 20min, apparently more than 3 hours now.

That maintenance dialog box is a random thing that's been happening every so-so. I don't think it's real tbh.

[Damage_Dealer]

Anyone else has XVG balance missing?

Is it for everyone or just some of us?

My XVG balance is missing completely. And yet all of the other balances are intact. I have barely been able to actually log into the exchange today, since it seems like the exchange is on maintenance 24/7. Can anyone provide some explanation to this? What happened to my XVG?

[frontbit]

XVG is not the only one missing, I noticed before VTA (or some other penny coin that starts with a v) is missing too.

[Damage_Dealer]

XVG is not the only one missing, I noticed before VTA (or some other penny coin that starts with a v) is missing too.

Yep, that's true. But i finally figured it out, if you check the ledger menu, it stills shows your coins, it seems they just turned off a lot of wallets for maintenance. I hope nothing shady is going on.

[nailozt]

Somehow I got into the website, but don't see withdraw button on ledger page, can someone guide me how to remove the coins if ever I can make it through? Instead, withdraw I see a trash button.
https://ibb.co/fnWbs6

[Timoteo]

I am getting really worried about my money. The fact the exchange owners have not chimed in to calm fears suggests to me that they have taken all of the money.

[fosograf]

i make 3 withdrawal DOGE... Doge is not arrived and fly to blackhole???

[Damage_Dealer]

Somehow I got into the website, but don't see withdraw button on ledger page, can someone guide me how to remove the coins if ever I can make it through? Instead, withdraw I see a trash button.

https://twitter.com/CryptoCurrEncyX/status/941317740148723713

Please read this announcement. It seems any withdrawals and deposits are forbidden until January 20, 2018. I do REALLY hope our coins will still be there at the time.

[buznbye]

wow i find it absolute bullshit that we cannot withdraw coins until the 20th of jan

what a load of shit! :@

[BobTrade]

guys I repeat once, the XVG and other coins aren't missing (until now). Click on "LEDGER" in the left menubar and you will see all your coins. Only thise wallets are "missing" because are in maintenance mode (probably till 20th january) since nobody can fix them.

[Timoteo]

guys I repeat once, the XVG and other coins aren't missing (until now). Click on "LEDGER" in the left menubar and you will see all your coins. Only thise wallets are "missing" because are in maintenance mode (probably till 20th january) since nobody can fix them.

Who cares what's on the ledger if they never pay out. I think they are gone for good.

[nailozt]

Somehow I got into the website, but don't see withdraw button on ledger page, can someone guide me how to remove the coins if ever I can make it through? Instead, withdraw I see a trash button.
https://ibb.co/fnWbs6

https://twitter.com/CryptoCurrEncyX/status/941317740148723713

Please read this announcement. It seems any withdrawals and deposits are forbidden until January 20, 2018. I do REALLY hope our coins will still be there at the time.

Strange. They should have sent emails rather than twit or forum only. I have tried to reach them for login issue from long and they never replied and here they have gone for vacation for a "month". Amazed.

[allyouracid]

What a disappointment. Support said they fixed it and either, the balance is on the blockchain (which it isn't, check tx id 4efc62eb793d9d22a4f8a720e1476f165b9ec35505c9c99cbfcf220791adfb47 - it leads nowhere!) or it has been returned to my balance. Which it neither has.

Also, they closed my ticket, so I cannot reply, and I cannot create a new one, because "I still have one open". What the actual fuck, Yuri!!

I'm gonna give c-cex the benefit of doubt until short after Jan 21, to resolve this. Maybe it's really just a bad situation.
Whatever the reason is, they should srsly reevaluate their support staff. It's fucking insane that they tell me that I received my funds (which I didn't) and at the same time prevent me from answering the ticket and / or creating a new one.

[Timoteo]

How do we file a class action lawsuit against c-cex?