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[benho]

today they let us open a ticket. Let see what happen. I opened a ticket about wthc deposit. Hope they will answer.

[jdragon]

Just Replying to this thread to keep the issue being alive and look at.

I also log ticket to them today.
(waiting for answer)

Yes... still cannot access to my XVG fund

[fishfishfish313]

Can you make sure that c-cex is on the latest XBY Wallet release?  The tx fee was reduced from 50 to 1 and this was a mandatory wallet update.

https://github.com/borzalom/XtraBYtes/releases

V1.3.0.0

Thank you. Please DM me if you need any further information.

Posting again because this thread is super active and it got buried already in a few days. We have a large community and many people are asking about the C-CEX XBY Wallet.

[nchewae]

today they let us open a ticket. Let see what happen. I opened a ticket about wthc deposit. Hope they will answer.

I also open ticket regarding to wthc and then they complete a deposit already. Thanks a lot.

But when I try to make a new deposit again for test, the ledger tab not appeared the deposit automatically. What's happened? Can C-cex team fix this problem? Unless we must open a ticket every time we make deposit?

[benho]

today they let us open a ticket. Let see what happen. I opened a ticket about wthc deposit. Hope they will answer.

I also open ticket regarding to wthc and then they complete a deposit already. Thanks a lot.

But when I try to make a new deposit again for test, the ledger tab not appeared the deposit automatically. What's happened? Can C-cex team fix this problem? Unless we must open a ticket every time we make deposit?

I got auto reply and my balance still have not shown new balance. Not know what happen

[BobTrade]

Finally after almost a week they answered my Ticket with a cold message:

We have issues with XVG. Please, wait for further announces.
2018-01-26 23:49:30

and obviously it's impossible to reply due "Our queue is full blablabla..."

[haigoshi79]

today iam withdraw done, thx c_cex
Withdrawal successful!
989740.9 LINDA sent to "LaeENUk2GjzkFKYcExi812rxqVj4pP85kp"
Transaction ID: "c7704e9e0df522099848aa0263d960a737c739f681460189f968e9c1f498fb85"

[HammadAli]

I sent 1.21 LTC to my C-cex account during the vacation period. But now they are in my account history but not in my balance. I wrote to support but they did not give me any good answer. Can anyone here help me?

[quantz75]

Finally after almost a week they answered my Ticket with a cold message:

We have issues with XVG. Please, wait for further announces.
2018-01-26 23:49:30

and obviously it's impossible to reply due "Our queue is full blablabla..."

Ooohhh ... And you are lucky i have not even this answer since before the vacations

[BobTrade]

Finally after almost a week they answered my Ticket with a cold message:

We have issues with XVG. Please, wait for further announces.
2018-01-26 23:49:30

and obviously it's impossible to reply due "Our queue is full blablabla..."

Ooohhh ... And you are lucky i have not even this answer since before the vacations

yea but I'm thinking it as "stop boring us with new tickets every day about same topic..."

[caozhiyuan]

Thank you for your former help to resolve depposit delay . Thistime I have sent 3 trasaction LUX to my Cex account , but it still not arrived at  my account like before ,please check it for me ,thank you!
Status: 1942 confirmations
Date: 2018/1/25 13:30
To: Cex LL6Hgg1HEBTC18CyiyPqQn6ZdPijFv6aQG
Debit: -478437.00 LUX
Transaction fee: -0.02 LUX
Net amount: -478437.02 LUX
Transaction ID: 64f78ed068f3fa54829fe0c7bbc78ec2443256221ebf54e97e309735428d2a50

Status: 2077 confirmations
Date: 2018/1/25  11:15
To: Cex LL6Hgg1HEBTC18CyiyPqQn6ZdPijFv6aQG
Debit: -20000.00 LUX
Transaction fee: -0.01 LUX
Net amount: -20000.01 LUX
Transaction ID: 51d87a5d73ed06f9c5b2ebe49ca9f73169cbb36a0e9af9794daa64e0156cef69


Status: 1884 confirmations
Date: 2018/1/25  14:33
To: Cex LL6Hgg1HEBTC18CyiyPqQn6ZdPijFv6aQG
Debit: -114342.80 LUX
Transaction fee: -0.01 LUX
Net amount: -114342.81 LUX
Transaction ID: 25804a47845ed523f85837278eb7850944ea762db3c686ac8225bfb1b38f0827

[muzuca]

Hello guys, I’m having issues with my BTCz wallet since the vacations. I withdraw my coins in the vacation period and the balance 0 and still in that way until now.

And, I’m not able to open a support ticket. Anyone opened a ticket today?

[ARkays]

C-CEX, this is beyond any limits, where is my LTC, i made a transaction of my LTC 25Hours ago, and on the network it is spent and its not shown in my wallet in C-ECX Wallet, support ticket asking me to get back in Hour(S)m is this is even possible, not having my coins in my wallet and when i am trying to get in contact with Support you are asking me to get back to Make a support ticket in Hourss ??not  even Minutes ? Hours

Scammers are much more professional than You by the way !!!!!

Get my coins in ASAP in case i am imagining as if you will care to ready my message here !

My Transaction ID: 1567a48f838751f3749eb271791fd8117c16ae6004c1ea03bdc9338b67dc98cc    
my bloody Wallet at your platform is: LcYzNqYrVWdiUw7bPmtgY5hZS5aUTmTfPm

go track it, its delivered since i was a kid !!!

[zthomasz]

After 6 weeks c-cex today released BiblePay from maintenance mode .. now BBP is actively trading with volume. I just tested the withdrawal process in my acct and it worked. Apparently the c-cex owner does all of the backend work himself to avoid being hacked (which I think happened a couple years ago). It looks like he's slowly getting things fixed.

[cointron]

1 month of vacations, deposits and lost withdrawals, support still does not receive tickets, ccex became a scam?

[igotek]

WTCH deposits ?

[muzuca]

After 6 weeks c-cex today released BiblePay from maintenance mode .. now BBP is actively trading with volume. I just tested the withdrawal process in my acct and it worked. Apparently the c-cex owner does all of the backend work himself to avoid being hacked (which I think happened a couple years ago). It looks like he's slowly getting things fixed.

This situation is good, to protect our investments, but in this kind of situation it’s complicated. But, let’s wait... I’m waiting for a month, wait a little bit more will not kill me... I just wanna know that are hope and our coins will be restored someday.

Thanks for your post.

[benho]

WTCH deposits ?

still can not. Hope they will fix soon.

[vadik7mi]

C-CEX, this is beyond any limits, where is my LTC, i made a transaction of my LTC 25Hours ago, and on the network it is spent and its not shown in my wallet in C-ECX Wallet, support ticket asking me to get back in Hour(S)m is this is even possible, not having my coins in my wallet and when i am trying to get in contact with Support you are asking me to get back to Make a support ticket in Hourss ??not  even Minutes ? Hours

Scammers are much more professional than You by the way !!!!!

Get my coins in ASAP in case i am imagining as if you will care to ready my message here !

My Transaction ID: 1567a48f838751f3749eb271791fd8117c16ae6004c1ea03bdc9338b67dc98cc    
my bloody Wallet at your platform is: LcYzNqYrVWdiUw7bPmtgY5hZS5aUTmTfPm

go track it, its delivered since i was a kid !!!

Hi, mate! Have you already received your coins in deposit or not? I made deposit of ltc yesterday evening and still there is no on my account. The transaction is confirmed and done in blockchain explorer though.

[daringdiscovered]

Does their customer support active? I've tried to contact them yesterday but i still haven't got a response until now.
I can't access my account for how many times even if the email and password i input is correct. I also tried to reset my password twice but i haven't receive any email even once.

Also i want to know if they disable accounts that are not being accessed or login for a long time. I have some sh*tcoins there that happened to rise from the dead so i want to check it.