BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)

[btc-e.com]

Dear participants community!

Terms & Conditions - https://btc-e.com/page/1

- Deposit USD: - https://btc-e.com/profile#funds/deposit/usd
- Deposit EUR: - https://btc-e.com/profile#funds/deposit/eur
- Deposit RUR: - https://btc-e.com/profile#funds/deposit/rur

- Withdraw USD: - https://btc-e.com/profile#funds/withdraw/usd
- Withdraw EUR: - https://btc-e.com/profile#funds/withdraw/eur
- Withdraw RUR: - https://btc-e.com/profile#funds/withdraw/rur

Meta Trader 4 - https://btc-e.com/profile#meta_trader
To download MetaTrader 4 client please click here - http://files.metaquotes.net/4656/mt4/btceexchange4setup.exe
Install Android version of terminal you can here - https://play.google.com/store/apps/details?id=net.metaquotes.metatrader4
To install iOS version of terminal please click here - http://itunes.apple.com/ru/app/metatrader-4/id496212596?mt=8
Server’s address: real - exchange.btc-e.org:443 demo - demoexchange.btc-e.org:443

- API:
Trade API

Description - https://btc-e.com/api/documentation

Support
 
http://support.btc-e.com

[1715161853]

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[altcointalk]

Add: Megacoin, Worldcoin & Quarkcoin please.

[btc-e.com]

Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

[gotmilk_]

Add deposit/withdraw API. SEPA deposits/withdraws shouldn't take 10 days! Support needs some english lessons. 

[alex1]

Hello Please can you freeze my account and stop any transfers going out of chic27 account

A hacker has hacked it and changed my email

TICKET NUMBER BMO-310-81432

please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins


thanks
Alex

[stonedmason]

Dear BTCE

I tried to transfer LTC out of my btce account but i get this msg

"Denied for your account. Contact support."

With no warning or reason given and no answer to my support ticket ECZ-668-87396


Can you inform me why you have locked my account in this way?

Colm

[ldr77]

BTC-E,
Last year I deposited USD funds into my account via international wire transfer and they never showed up in my BTC-E account despite many emails/tickets to support.
My bank has completed a trace of the transfer and has confirmed payment of the funds to BTC-E.
I have just private messaged you and emailed support my user details, aswell as copies of the receipt and trace of the international wire transfer.
Please deposit the funds into my account so that I may begin to use your service.
Thanks.

[barwizi]

Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?

[cozytrade]

Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?

I understand merging tickets makes sense as far as the issue is identical to reduce the volume. I try to add on to the existing ticket. Of course I wish they handle them faster and response immediately however.
 

[btc-e.com]

Hello Please can you freeze my account and stop any transfers going out of chic27 account

A hacker has hacked it and changed my email

TICKET NUMBER BMO-310-81432

please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins


thanks
Alex

Hello, we have responded to your ticket.

[btc-e.com]

Dear BTCE

I tried to transfer LTC out of my btce account but i get this msg

"Denied for your account. Contact support."

With no warning or reason given and no answer to my support ticket ECZ-668-87396


Can you inform me why you have locked my account in this way?

Colm

Hello, we have responded to your ticket.

[ldr77]

btc-e.com,
Any updates on my ticket #TYA-369-89961?

[Quipat]

Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.

[mww]

Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

[btc-e.com]

btc-e.com,
Any updates on my ticket #TYA-369-89961?

Hello, we have responded to your ticket.

[btc-e.com]

Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.

Hello, we have responded to your ticket.

[btc-e.com]

Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.

[Squeaker]

Add new coins do not plan to.

Could you say that again, but with a Yoda accent?



Sorry, couldn't resist. 

=squeak=

[myself]

any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?

[Quipat]

Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.

Hello, we have responded to your ticket.

Thanks. For the record (since many complaints about BTC-e end up on bitcointalk), BTC-e informed me that they were seeing my email provider bouncing messages (which should have been visible to me but was not), so in this instance, BTC-e's trading system was not at fault.

[btc-e.com]

any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?

Read carefully  http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2332

[myself]

any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?

Read carefully  http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2332

bwahahahahaahahaha

[Squeaker]

Could someone summarize it in english please?

[barwizi]

It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

[btc-e.com]

It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.

[barwizi]

It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.

sorry #LQD-944-78555

thanks.

[gotmilk_]

Deposit/withdraw API would be great! 

[barwizi]

It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.

#LQD-944-78555 , any updates?

[louislooi]

GRX-233-93183

Made withdrawal of BTC but nothing appears on blockchain.

Please fix this. Thanks

[jondecker76]

Are you guys ever going to get rid of the silly 5-decimal place limitation of the API?  For some markets, 5 decimal places doesn't leave enough granularity to do much...

[toniruiz]

One of my clients wanted to be paid with a btc-e code so I registered there and deposited some 0.5xx btc. But seems I am not able to withdraw to a btc-e code because I am a new user. when I registered it never saying that new users must wait 3 days to get a withdraw.
please help me I want to pay my client before 3 days.
If nothing can be done at least tell me when those 3 days will expire? 72 hours after registration or at 24.00 time.

[armanfaraz]

Hello sir,
I have submitted a number of tickets so far, the latest one is DKL-182-14572, Could you please look into the issue. Please.

[cdog]

Can you comment on the recent criminal investigation? Ive had great experiences with your site btw, I think its the best exchange right now overall.

Also, I applaud your decision to not add every new coins around. Wait and see after a year or two if something is truly worth adding.

[barwizi]

got my response, thanks

[reddituser123]

are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

[wtman]

Why are you missing out on Maxcoin?

[btc12321]

are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this

[Newar]

Can somebody please check tickets:

MWM-945-82748

and

FGE-869-58642

I have submitted the docs a week ago and seemingly nobody checked. Just now I got the message that the ticekts were closed, even though I did reply to both notification emails.

Thanks.

[Alcohoin]

are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this

Same problem, still waiting my btc withdrawal for more than 12 hours now

[Zdzislaw]

Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.

[btc12321]

Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.

We are NOT alone,  I saw on chatbox on BTC-E that there are many others waiting for their withdrawals.

I also put a support ticket, but still no respons.  Even BTC-E admin was online,  but no response.  Normally they should learn to communicate with their customers and pay as soon they can.

That is how problems get started. I was hoping they are more pro then GOX...

[Zdzislaw]

Hello,

Please, I have not had my problem solved, my ticket is  #GGW-598-78132.

Really need this problem to be solved with complete urgency.

Thanks.

[myself]

Hey btc-e can you support mt5 ?

[btc-e.com]

DDos

[javierh86]

Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

[btc12321]

Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.

[javierh86]

Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.

Yeah, my meaning is the withdrawal direction is not longer available, cause long time passed. I sent last monday and i thought it will arrive same day like usually, but now because this long gap, I dont have to send there anymore

[Squeaker]

That's the problem with using non-reusable addresses at other organizations... I try to avoid sites that I can't have a static deposit address at (with the option to manually change it whenever I wanted to)

=squeak=

[javierh86]

That's the problem with using non-reusable addresses at other organizations... I try to avoid sites that I can't have a static deposit address at (with the option to manually change it whenever I wanted to)

=squeak=

Sure, Ill do that way next time, but this was btce fault, because they didnt advise about any ddos attack or other system failure, I sent the btc on monday and they tweet ddos attack two days after that, you can check their site and see that.

[barwizi]

DDos

still under attack? web is slow.

[btc-e.com]

One of my clients wanted to be paid with a btc-e code so I registered there and deposited some 0.5xx btc. But seems I am not able to withdraw to a btc-e code because I am a new user. when I registered it never saying that new users must wait 3 days to get a withdraw.
please help me I want to pay my client before 3 days.
If nothing can be done at least tell me when those 3 days will expire? 72 hours after registration or at 24.00 time.

Withdraw will be unlocked after 72 hours of registration.

[btc-e.com]

Why are you missing out on Maxcoin?

no plans

[btc-e.com]

are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Please write the ticket number, we will check.

[btc-e.com]

are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this

Hello, we have responded to your ticket.

[btc-e.com]

Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.

We are NOT alone,  I saw on chatbox on BTC-E that there are many others waiting for their withdrawals.

I also put a support ticket, but still no respons.  Even BTC-E admin was online,  but no response.  Normally they should learn to communicate with their customers and pay as soon they can.

That is how problems get started. I was hoping they are more pro then GOX...

This problem has already been solved.

[btc-e.com]

Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.

This problem has already been solved.

[btc-e.com]

DDos

still under attack? web is slow.

This problem has already been solved.

[smoothie]

So are withdrawals of BTC and other coins working now?

[btc-e.com]

So are withdrawals of BTC and other coins working now?

Yes, now everything is working normally.

[Simran]

BTC-e, why won't you come on Skype anymore? 

[btc-e.com]

BTC-e, why won't you come on Skype anymore? 

Good day, we do not provide support for Skype.
support portal http://hdbtce.kayako.com/

[CrashX]

Hey BTC-e, im CrashX from the troll box.

You should add on option , to change color of the site, Like White(Currently) to Black.

Sometimes Ill be trading in the dark, it hard to focus with the White colors.


Notice you have already have a Theme system in place, its just creating the css style and few pictures.

Could help you out...

[myself]

https://btc-e.com/news/196

if i get this correctly there is a test to have a credit card connected to btc-e account and spend money from btc-e account whit this credit card ?

[holyprofit]

Hi

This problem is NOT solved -> There are still a lot of stuck transactions that were not processed on the 10th or 11th. Withdrawal from account but not sent to block chain. Support does not reply except with automated messages. Can you please do something to get them unstuck -

https://bitcointalk.org/index.php?topic=459464.msg5133390#msg5133390

I sent you a message about mine but you didn't reply. I know of about 10 other people who would like your attention.
My ticket is  #FAU-861-23658

If you can help me with mine I'd be very grateful hanks

[malevolent]

Any plans to add BTC/PLN currency pair?

It got quite a lot of votes in this poll:
https://bitcointalk.org/index.php?topic=324470.0

[SlowMotion]

Nice one.

[Zdzislaw]

Hello,
I did not post here, but I have already received my Bitcoins last week
Thanks.

[Rawted]

7 days now, #NLZ-356-83004 . was told my funds were sent on 13th, and they weren't. you can clearly see that on the blockchain. i have posted in every thread you actively post in and left support tickets. Ignored the whole time.

[JamboRambo]

Hello BTC-e,

It's been 6 days for me, I've only received canned responses from Help Desk and no replies back to my responses after I sent in the requested information.

[#WSO-976-41428]:

Transaction ID: #343350670

There are many of us who still need our withdrawals.

https://bitcointalk.org/index.php?topic=459464

[zetec84]

Ticket #RKR-945-97237

Trans ID #343336158

Waiting since february 11th..

[jedisurfer]

Transaction ID #343348114 shows it's completed but I have never got the withdrawal.  Please fix this it's been over a week.

Ticket #COF-449-73501 has not been fixed.  Please return my bitcoins to me account.  Thanks

[Rawted]

They replied to my ticket and closed it out...

"Support A2
Staff
   
Posted on: 18 February 2014 12:28 AM
Hello

tx id bf0e5032f14d872d132a4972835ef92571e714fe54cc23e7287d19a1f614f7a5
"

Now tell me, do you see a TX with that hash? This is beyond unbelievable now. Twice I have been told it was fixed and had my tickets closed.

[maxcarjuzaa]

EDIT: Fixed they have sent me the coins today.


BTC-E:
               I have a withdrawal pending since feb 10, supports keeps sending me a transaction id for a withdrawal made on december for the same amount.


My user ID at btc-e is: maxcarjuzaa
The TXid is: 343618782

Please send me my coins I have been waiting for 7 days.

Thank you

[JamboRambo]

Guys, we have to do something about this. Why are we not being helped by BTC-e? I don't understand, they have been a general good and trustworthy exchange before this. This is getting crazy, I've been waiting one week for a large amount of bitcoins and they are being unresponsive my replys. Ahhh!

[DPoS]

i haven't seen any issues.. moved BTC a few times the last week

[JamboRambo]

i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

[DPoS]

i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

[JamboRambo]

i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!

[DPoS]

i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!

so you dont see anything on the blockchain?  any confirms?

[Rawted]

i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!

so you dont see anything on the blockchain?  any confirms?

Check out the reddit bud. I posted on there with full screenshots and links - you can see for yourself BTC-e hasnt sent anything, when they said they have twice, and have provided me and others with fake hash tx ids and closed out our tickets. Something is seriously amiss.

http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/

[DPoS]

well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week

[JamboRambo]

well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week

Hello DPos, no problem - it's not your fault. If you can, please upvote our Reddit post. We need all the support we can get. My bitcoin withdrawal was a substantial amount.

[holyprofit]

well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week

Neither had we until last week. This is very worrying

[holyprofit]

My thoughts as well. They seem to have a load of broken hashes - they need to get a real person to sort this out. (This is not fud before anyone complains. We are all missing a s**tload of coins that were never sent.) Oh and if they are busy sorting this out, why not tell us?


Dear btc-e.com,
It's been 8 days - please? My ticket is  #FAU-861-23658 - can you get someone to check the transfer actually appears on the block chain and not just close the ticket quoting an invalid tx id.

[JamboRambo]

If you haven't already, add your name to
http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/?sort=new

[Rawted]

I think it's fair to start leaving the appropriate trust rating on the user's profile. I have sent them another PM through here and posted on all the threads they actively post on as well as the reddit thread. That's not including the support tickets. They are just flat out ignoring the issue. If they do not respond or return the coins within 24 hours, I will be forced to leave them negative trust, and I encourage the rest of you to do the same.

https://bitcointalk.org/index.php?action=profile;u=33012

[Rawted]

My problems with BTC-e are now fixed.

[JamboRambo]

My problems with BTC-e are now fixed.

Was there any other conversations you had with them? Did you send them a new ticket? Or did they just email you with the fixed transaction?

[Rawted]

My problems with BTC-e are now fixed.

Was there any other conversations you had with them? Did you send them a new ticket? Or did they just email you with the fixed transaction?

They just closed my ticket with the message 'fixed', and this time the coins had actually been sent.

[maxcarjuzaa]

EDIT: Fixed they have sent me the coins today.


BTC-E:
               I have a withdrawal pending since feb 10, supports keeps sending me a transaction id for a withdrawal made on december for the same amount.


My user ID at btc-e is: maxcarjuzaa
The TXid is: 343618782

Please send me my coins I have been waiting for 7 days.

Thank you

Thank you BTC-e

[JamboRambo]

I also received my bitcoins last night. Thank you BTC-e.

[Shorkaa]

I currently have a problem with the login. My password is rejected and the recover option does not seem to work, anyone else had this problem before?
What happens is: I recieve the email, follow the link, set a new password and then try logging in with it (as the message suggests), but it keeps saying invalid login or password

Support seems to be useless, they did not really respond to the actual problem and i could not even comprehend the last email because their English is that bad - any suggestions?

[CoinTropolis_JustaBitTime]

Please consider adding Nxt:

1. Higher market cap than NMC/NVC/TRC/XPM/FTC

2. Not a Bitcoin clone

3. 1800+ pages of discussion, incredibly active community
https://bitcointalk.org/index.php?topic=345619.0


Articles and Mainstream reporting:

http://www.coindesk.com/altcoin-nxt-listed-bter-exchange/

http://www.kspr.com/news/local/Community-Closeup-Raising-money-to-inspire-kids/21051620_24582392


Website:

http://www.nxtcrypto.org/

[CoinTropolis_JustaBitTime]

Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.

[DPoS]

Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.

screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?

[RiseOfTH]

Hello btc-e,

Can you please add some top coins that have active developments, considerable market shares and great volume- QRK, WDC, PTS, VTC, MEC?

Are not they better than less active coins like TRC, NVC, even FTC?

You guys are loosing money and may loose market shares once another great, new exchange takes some innovative, bold and interesting steps to grasp your market share.

You should not add the next coin but market leaders (top 12) to continue your great service.

Thanks,

[DPoS]

because you guys already dumped FTC..TRC..etc

so now you want a new crop to dump on noobs...  then you will be like..  wow these coins sux we need moar new coinz

[CoinTropolis_JustaBitTime]

Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.

screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?

You seem emotional, I'm not a counselor. Anyway...

Would love to see a few new coins on the exchange, especially Nxt.

[ZephramC]

Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.

screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?

You seem emotional, I'm not a counselor. Anyway...

Would love to see a few new coins on the exchange, especially Nxt.

I would like to see coins used by merchants without connection to other cryptocoins of fiat (that is for buying real goods and not buying BTC/LTC/ATC/... or trying to get rich in USD/EUR/RUR/CNY). I would even not be angry if some of current coins are removed. Especially I would not like to see NXT, DOGE or MAXcoin on BTC-e. 

[alxx77]

NXT please 

[barbierir]

I'd like Nxt too, it has the 6th market cap

[jkoil]

Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.

screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?

Which BTC-e's coins have been *used* 2 years ?

[okaynow]

how about this, spend a fortune in mining rigs only to see them go to waste
& then try to imply anything of value

spent much on mining rigs lately?

@btce, i understand you guys are trying to maintain a high level of service, so why are you denying innovation?
Consider adding Nxt please

[Mises_77]

I would also like to see NXT added. Not having NXT is the only reason that I don't use BTC-e exclusively. Please consider this.

[2Kool4Skewl]

Please consider adding NXT.

Thank you

[Herp]

Add Maxcoin please.

[lucky88888]

I would love to see nxt at your exchange. thanks!

p.s.
I have been trading at your exchange until i saw nxt. Which is why all my funds are empty at btc-e.

[eozdem]

we really need to trade PTS at btc-e . Especially these days ...

[Isildur23]

Please consider adding Nxt:

1. Higher market cap than NMC/NVC/TRC/XPM/FTC

2. Not a Bitcoin clone

3. 1800+ pages of discussion, incredibly active community
https://bitcointalk.org/index.php?topic=345619.0


Articles and Mainstream reporting:

http://www.coindesk.com/altcoin-nxt-listed-bter-exchange/

http://www.kspr.com/news/local/Community-Closeup-Raising-money-to-inspire-kids/21051620_24582392


Website:

http://www.nxtcrypto.org/

+100
There will be a lot of trading of Nxt if you add it!

[ZephramC]

Is there a thread exclusive to BTC-e operation/problems/announcements without all these altcoins advertising?

[CoinTropolis_J]

Would love to see NXT added to the exchange!

[rajc]

I have been using your exchange for quite some time now, but recently I got into NXT and would really like to see it on your exchange too!

[NxtMinnow]

Hi,

I am writing to encourage the addition of NXT to BTC-E.  NXT offers exciting and unique features and will be a great addition to BTC-E.  Please do not hesitate to reach out to the NXT community with any questions you might have.  When BTC-E is ready to begin implementation of NXT, please contact the NXT community for developer assistance in NXT trading integration.

Thanks.

[Newar]

Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

[ZephramC]

Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1

[barwizi]

Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1

+1

I'd also like to hear what btc-e has to say about the current situation at gox and if we should worry about our own funds?

[raspcoin]

Do you have any plans to add the pair XPM/USD? The PPC volume increased significantly when you added the pair PPC/USD.

[btc-e.com]

DDos

[navigator]

Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1

+1

I'd also like to hear what btc-e has to say about the current situation at gox and if we should worry about our own funds?

Recently, I was looking at a btc-e namecoin deposit address I created in 2011. It's neat to see they still have control over an address created so long ago, and through all the hacks etc that have happened. The last deposit I made was back in november. Some of those coins have been taken out but the address still holds a few coins even though I have none on the site. Obviously they are better at holding namecoins than I am

[btc-e.com]

Reduced commissions to withdraw funds at Okpay USD, EUR - 1%

[btc-e.com]

Reduced commissions to withdraw funds at Payeer USD - 1%

[barwizi]

Reduced commissions to withdraw funds at Payeer USD - 1%

I  just want to say, good work. Since you upgraded your support systems i have had no problem. Keep it up.

[hostmaster]

i like btc-e.com ver much good to see they opened new thread. Welcome back to BTT

[btc-e.com]

8/02/2014 12:00 - 13:00 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.

[serotin]

8/02/2014 12:00 - 13:00 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.

Stop closing my tickets and fix my problem already !!!
Ticket: #XSW-371-30739
Hacker stole my account before 2 weeks and all your support team just closing my tickets without solving my problem.

[btc-e.com]

Technical maintenance extended for additional 30 minutes. Sorry for the inconvenience. #btce

[btc-e.com]

Commissions to deposit funds at Perfect Money USD, EUR - 0%

[serotin]

Commissions to deposit funds at Perfect Money USD, EUR - 0%

Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

[eozdem]

Commissions to deposit funds at Perfect Money USD, EUR - 0%

Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public

[eozdem]

Commissions to deposit funds at Perfect Money USD, EUR - 0%

Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public

oh sorry I didn't see your trust score 

[serotin]

Commissions to deposit funds at Perfect Money USD, EUR - 0%

Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public

oh sorry I didn't see your trust score 

My "trust" score is the default one,i can make yours just like mine.
And what my trust have to do with the support i am asking for ? You make no sense.
btc-e,if u don't unlock my account soon,i will take some legal actions against you for holding my hard earned money for no reason.

[btc-e.com]

01/03/2014 13:20 - 13:50 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.

[btcmania]

BTC-E - you should accept Payza payments.

I don't mean: $$ -> Payza -> Paymentbase -> Egopay -> BTC-E  
(Cost: Payza fee + 2.2% + 2.5% + 4% btc-e %) About $10 in fees for every $100 USD. Ridiculous!

I mean: $$ -> Payza -> BTC-E  (no Russian exchangers)

[Mylo]

01/03/2014 13:20 - 13:50 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.

Please take a minute to give a response for my ticket # XNZ-869-68568. Looks like your staff feels it can do whatever it wants at your place, need your unbiased input.

[przester27]

dear btce.com all okpay  usd deposit have 24h money hold or only the first time ?

[evel]

I want to sell some bitcoins for EUR ...
Are you still applying the min.100€/10% SEPA withdrawal fee? Because Bitstamp's SEPA withdrawal is as low as 0.90€ ... so, honestly, nobody will trade at BTC-e unless you lower that ridiculous fee ...
And I think you should put clearly your fees in the FAQ, with accurate and precise numbers.

[stewart2012]

i sent ltc now but no amount in my balance after 28 confirmation in ltc network ...

i dont had this problem before it ... always my balance credired after 6 confirmation ...

i sent ticket ... i am so worried for my coins ... 

[stewart2012]

i sent ltc now but no amount in my balance after 28 confirmation in ltc network ...

i dont had this problem before it ... always my balance credired after 6 confirmation ...

i sent ticket ... i am so worried for my coins ... 

my problem solved ... thanks alot btc-e    

[lanfeusst]

Hi,
On February 11th I did a withdrawal which did not went through to my destination address.
It is marked in my account as completed but it is not.
On February 14th I opened a ticket on the support of btc-e.com explaining the situation.
On February 21st my ticket was closed without answer and the withdrawal was still not done.
I reopened the ticket saying that the issue was not solved.
It is now close to 4 weeks since the withdrawal and I don't have any answer.
Please check my ticket (number #JKH-979-78562) and send the withdrawal as soon as possible.

Thanks in advance

[Coinonaer]

Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.

I think this is not a good long term strategy. The world has changed and Terracoin and Feathercoin could be wiped out with good other coins. I know you're making good profits with Bitcoin and Litecoin and probably don't care about the rest, but there are also innovative other exchanges, that will steal you you're market share, if you don't move on with new coins.

[ZephramC]

Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.

I think this is not a good long term strategy. The world has changed and Terracoin and Feathercoin could be wiped out with good other coins. I know you're making good profits with Bitcoin and Litecoin and probably don't care about the rest, but there are also innovative other exchanges, that will steal you you're market share, if you don't move on with new coins.

That is the problem. There are (maybe too many) exchanges offering multitude of various cryptocoins. Let them coexist with "simple exchanges" focusing only on the most important* coins. Some people prefer NOT to have every new coin on exchange, some people even opose some specific coins. Let them have a choice.

* - Which coins are "the most important" is a matter of debate, of course.

[louislooi]

View Ticket: #TVS-620-82435

I accidentally removed 2 FA on my phone and I did not backup my private key. Can you please help me out?

[lanfeusst]

Hi,
On February 11th I did a withdrawal which did not went through to my destination address.
It is marked in my account as completed but it is not.
On February 14th I opened a ticket on the support of btc-e.com explaining the situation.
On February 21st my ticket was closed without answer and the withdrawal was still not done.
I reopened the ticket saying that the issue was not solved.
It is now close to 4 weeks since the withdrawal and I don't have any answer.
Please check my ticket (number #JKH-979-78562) and send the withdrawal as soon as possible.

Thanks in advance

Solved. Thanks !

[jarsumarsu]

No withdrawal email confirmations = no coins

No login e-mails since feb 26th

Support does not respond.

..And
When I'm trying to change my original login email address to my new email [gmail]address I got a message:
"Settings are saved. Confirm the change on your email."

...Still nothing [from btc-e.com] in my new email (or my old email...)

What's going on btc-e...?

Please can you fix this..?

Ticket ID's    
#PFL-532-47455
#ECE-839-36949
#CPU-626-57180

-jarsumarsu

[btc-e.com]

Reduced commissions to withdraw funds at Perfect money USD - 3.5%

[SamboNZ]

Hi,

Sorry to contact you from multiple different angles about this, but I have an urgent requirement for my BTC and my account is currently locked due to my recent International wire transfer.  As per the subject line I have logged a ticket with support, but they must be very busy as their responses are quite slow.

Are you able to tell me when the lock is likely to be removed?  Is there any way to speed up the process at all?

Ticket: #LOV-493-80342

Thanks for your time,

Sam.

[evel]

Reduced commissions to withdraw funds at Perfect money USD - 3.5%

What about SEPA transfers? Still those non-sense 100€ per transaction?

[MusX]

why new topic?

[BitCoinNewTalk]

can you please see my ticket : PHX-849-99903
or visit this post in this forum : https://bitcointalk.org/index.php?topic=519596.0

[btc-e.com]

Hi to everyone. I realy realy need some help. I struglle more then 3 month to get back my money, and i will make here some timeline of my problem.
1. 30.11.2013: I Withdrawal 200$ from my BTC-E account to my Liqpay account

Transfer refund

[btcash]

Are you interested in joining the Litecoin Fundraiser? Most of your volume comes for Litecoin trading so must have a largest interest to keep the Litecoin development going.

Official Thread:
https://litecointalk.org/index.php?topic=15561.0

BTCChina's matching challenge:
https://litecointalk.org/index.php?topic=16820.0

Hope to see you participating.

[jarsumarsu]

I never received email from btc-e (my previous ticket) so please can you check this:
 #UFB-183-95815

thanks,
jarsumarsu

Solved very fast, excellent service thanks btc-e.com

[btc-e.com]

https://btc-e.com/news/201

[mysore]

https://btc-e.com/news/201

great news
what about  deposit via CC  ?

[fsb4000]

https://btc-e.com/news/203

We are pleased to inform that new trading instruments with Chinese offshore Yuan has been added. Now btc-e clients can trade 3 new instruments. A unique trading instruments that enables you to benefit either from price fall or increase are now available in your btc-e MetaTrader4 and WebTrader platforms under following symbols: USD/CNH (available on WebTrader only), BTC/CNH, LTC/CNH

[btc-e.com]

https://btc-e.com/news/203

[fsb4000]

new currency pairs: GBP/USD, BTC/GBP, LTC/GBP  (Great Britain Pound)

[kwarks]

9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?

[btc-e.com]

9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?

Please send the ticket number, we will check the information.

[kwarks]

9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?

Please send the ticket number, we will check the information.

I sent you a PM right after you responded. Please check your inbox.

[Cheeseater]

I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks

[btc-e.com]

I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks

Withdraw be made within 72 hours, Reale trying to send during the day.

[Cheeseater]

I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks

Withdraw be made within 72 hours, Reale trying to send during the day.

Thanks, it posted last night.

[kwarks]

btc-e can you please respond to my PM. I'm not comfortable posting a ticket number in this thread so I sent you a PM.

[edit]

Payment received

[/edit]

[btc-e.com]

DDoS attack on our server

[MusX]

Hi,
Regarding api v3: https://btc-e.com/api/3/documentation
1. When it will go stable?
2. Will you offer english documentation?
3. Will the trades method allow additional parameter (besides of limit) to query trades from particular moment in time? like since the particular tid.
4. Do you plan an update of private api? if so, any dates of beta and stable?

[btc-e.com]

DDoS attack on our server

[Bit_Happy]

DDoS attack on our server

Back up, good job. 

[Cheeseater]

Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks

[Nobitcoin]

Will you be adding hotcoin?

[Bit_Happy]

Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks

"One card is allowed to make transfers of up to 2,499 USD per week."
I don't see any other max limit, so it is probably also 2,499 max per single transaction.
This is just an assumption, not certain.

[tempt]

Anyone else having problems withdrawing money? I tried withdrawing a 4 digit amount and it didnt work. After contact they said the money came back. All details are correct. Bank didnt know anything about it. Tried to withdraw again, no money here after the 5-7 workdays again. Should I start to worry?!

[Cheeseater]

Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks

"One card is allowed to make transfers of up to 2,499 USD per week."
I don't see any other max limit, so it is probably also 2,499 max per single transaction.
This is just an assumption, not certain.

Thank you. Btc-E support...lol

[player_lahey]

I've also made withdraw 1 week ago. Still no money on btc-e account, as no on bank acc. I've sent 2nd ticket this night.

[OhMyCoin]

Who is the founder of BTC-e?

[BitCoinDream]

Who is the founder of BTC-e?

Biggest question

[Peter882]

Who is the founder of BTC-e?

Biggest question

BTC-E handles millions USD trades a day, but no one knows who owns it for years.

[gotmilk_]

Btc-e

Can you please add deposit/withdraw api for crypto??

[btc-e.com]

Btc-e

Can you please add deposit/withdraw api for crypto??

This feature will be added soon.

[Shogen]

Btc-e

Can you please add deposit/withdraw api for crypto??

This feature will be added soon.

It would be great. Thank you.

[btc-e.com]

Hello

Ticket number?

[Sentinelrv]

Dear BTC-e,

In order to ensure that all Peercoin (PPC) related services can continue after May 5th, we are confirming with our exchange and service providers whether they have updated or are in the process of updating to the mandatory v0.4 Peercoin client. The v0.3 Peercoin wallet will cease to work after May 5th, 2014. Upgrades of existing v0.3 wallets after May 5th require a download of the blockchain to be able to continue using the wallet.

Therefore, we would like to have a response from you on the following questions as soon as possible:
1. Have you already upgraded all your wallets to v0.4 in order to continue services after May 5th?
2. If no, have you already planned to upgrade your wallet(s)?

Here are some useful resources to upgrade the wallet:

Developer announcement for mandatory upgrade to v0.4:
http://www.peercointalk.org/index.php?topic=2473.0;all

Direct download of official v0.4 build here:
https://sourceforge.net/projects/ppcoin/files/0.4.0/

Looking forward to your response, thanks!

[Blackall]

Dear BTC-E,

Please consider adding Blackcoin It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.

[btc-e.com]

Dear BTC-E,

Please consider adding Blackcoin It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.

Good day, yet do not plan to add.

[bitcoinbboyce]

Dear BTC-E,

Please consider adding Blackcoin It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.

Good day, yet do not plan to add.

Hey BTC, I would love to see a blackcoin addition in the future, plz remove TRC and FTC these coins are dead!!!

[ZephramC]

Perhaps some official policy concerning new cryptocoins would be helpfull on btc-e web for these altcoinmongers. 
Something like:
New cryptocion will be considered (not guaranteed) for addition to btc-e if:

• It exists for more than ... weeks/months
• Is not premined or redistributed by non-market forces more than ... %
• Is used for buying and selling goods with daily turnover at least ... USD for at least ... weeks. (speculation in BTC and fiat excluded)
• Is not aggressively promoted.
• Has official webpages describing its parameters.
• Official dontaion to btc-e.com at least ... BTC.
• Unofficial dontaion to btc-e.com at least ... BTC.
• etc.

With note that these rules do not apply to existing listed cryptocoins.
With another set of rules, conditions and timelines for (existing) cryptocoin delisting.

[makebitcoin]

I've asked this before but didn't get a reply. Any ideas on accepting Moneybookers, Neteller, uKash or Paysafecard?

[Cheeseater]

Hi
I made a withdrawal to a Mastercard on May 3 and it has not posted yet. The reply I got was payments will be delayed due to US holidays to 06.05. What holidays are you referring to? And should I take this as June 5?

Ticket :GSK-685-72646

Thanks

[shdvb]

What is the best method for Chinese to deposit money(USD/CNH/CNY) which costs lowest fees?

[btc-e.com]

Hello

Ticket number?

[Cheeseater]

BUMP

Hi
I made a withdrawal to a Mastercard on May 3 and it has not posted yet. The reply I got was payments will be delayed due to US holidays to 06.05. What holidays are you referring to? And should I take this as June 5?

Ticket :GSK-685-72646

Thanks

[player_lahey]

i've recieved money on my ccard. though it took ~9-14 days...little bit more than 72 hours. still no answers on my tickets.

Cheeseater i have made a new withdraw on 5.06. guess i should start to worry appx on may 20.
1-6 may: holidays in russia. =)

[Cheeseater]

i've recieved money on my ccard. though it took ~9-14 days...little bit more than 72 hours. still no answers on my tickets.

Cheeseater i have made a new withdraw on 5.06. guess i should start to worry appx on may 20.
1-6 may: holidays in russia. =)

Thanks the first time it hit in about 5 days, hopefully this one will go too. Why does everything bitcoin have to be such a crap shoot? Just hope I don't get Goxxed.

[Cheeseater]

Thank you BTC-E payment posted.

[mehanizator]

BTC-E, do you have plans of adding NXT to trade?

[btc-e.com]

BTC-E, do you have plans of adding NXT to trade?

No planed

[GreekBitcoin]

I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?

[btc-e.com]

I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?

yes you can withdrawal to whichever account but sometimes bank may ask you supporting docs
3-7 business days
we don't report
what to do banks we don't know

[malevolent]

I see that GBP isn't too popular on your site, any plans to add the BTC/PLN currency pair?

It has received many votes of support in your last poll:
https://bitcointalk.org/index.php?topic=324470.0

[hostmaster]

I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?

yes you can withdrawal to whichever account but sometimes bank may ask you supporting docs
3-7 business days
we don't report
what to do banks we don't know

First i send money to yandex money then rejected this money somehow. How long does it take this rejected money goes back to  btc-e.com ruble balance? It's passed over 5 days no money arrived.

[Bitventurer]

I would like to see NXT in your exchange, whe will you add it ?

[Newar]

I would like to see NXT in your exchange, whe will you add it ?

Just one page back. 

BTC-E, do you have plans of adding NXT to trade?

No planed

[Cryptopher]

Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!

[btc-e.com]

Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!

Good day for the near future we have plans to add new coins.

[btc-e.com]

https://btc-e.com/news/208

[myself]

question did fxopen.com buy or own btc-e  ?

[btc-e.com]

question did fxopen.com buy or own btc-e  ?

No. Why?

[darlidada]

What makes BTCE choose to add another cryptocurrency?

[ozzy1926]

What makes BTCE choose to add another cryptocurrency?

whats the withdraw fee to a visa card or a bank account?

[Cryptopher]

What makes BTCE choose to add another cryptocurrency?

whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free

[ozzy1926]

What makes BTCE choose to add another cryptocurrency?

whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free

thanks,it says wire transfer %1.5.Do you think will there be any extra cut from my money ?

[ChekaZ]

Any chance to see FTC/USD in the near future?

[gpools]

Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!

Good day for the near future we have plans to add new coins.

please add Blackcoin.

[bitcoinbboyce]

Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!

Good day for the near future we have plans to add new coins.

please add Blackcoin.

I will like too

[Cryptopher]

What makes BTCE choose to add another cryptocurrency?

whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free

thanks,it says wire transfer %1.5.Do you think will there be any extra cut from my money ?

Yeah I believe that the fee is just what BTC-E takes, then you will have to pay any currency conversation or other transfer charges imposed by your bank - there may be none, but there likely will be.

[myself]

question did fxopen.com buy or own btc-e  ?

No. Why?

the mt4 trade setup is the same

[btc-e.com]

Reduced commissions to withdraw funds at Payeer USD, RUR, EUR - 0% #btce

[surfer43]

Do you have any plans for adding Monero?

[btc-e.com]

Do you have any plans for adding Monero?

no

[cozytrade]

Increased commissions to deposit funds at Okpay USD - 1%
 

[Cryptopher]

Increased commissions to deposit funds at Okpay USD - 1%
 

1% isn't too bad, still a far cry better than some of the other deposit mechanisms out there.

[sukamasoto]

whether to accept deposits using Payza
I have a little money in the account Payza

[liteon]

What about adding a few more coins?
Don't understand why you people still holding TRC on there, since it's funny for a long time.

[sonnenblume7]

@LeChatNoir

which cryptocoin do you favor and suggest?

I am probably putting an exchange online soon.

[howardb]

Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?

[fsb4000]

Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?

Everyone knew Mark Karpeles. But it did not prevent that customers lost their money at MtGox

[howardb]

Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?

Everyone knew Mark Karpeles. But it did not prevent that customers lost their money at MtGox

Yeah but everyone knew who to go after when he lost all their money. Right now BTC-e could walk off with all balances and it would be a real struggle to go after them. The fact they have not responded here or to PM makes me even more suspicious. So much so that since I know they are dealing with a UK controlled company for finance, I shall make enquiries and if required report to the FSA.

[faiza1990]

whether to accept deposits using Payza
I have a little money in the account Payza

BTC-e not accepting payza as payment method

[btc-e.com]

Reduced commissions to withdraw funds at Perfect money USD - 2.5% #btce

[btc-e.com]

https://btc-e.com/news/210

BTC-e offers PAMM accounts for crypto-currency traders

https://pamm.btc-e.com/

Over the past several years PAMM technology has been extensively used by traders in the currency exchange markets. It is a proven and effective instrument for money management, investments and strategy copying. BTC-e is the first crypto-currency exchange to make PAMM accounts available for bitcoin traders.


PAMM technology allows investors (Slave's account) to follow trading strategies of professional and experienced traders (Master’s account).

Traders can select a suitable strategy with the help of PAMM account rating and graphs that display the Master’s trading results in the past.
The Master uses his own capital for trading and trades via the Meta Trader 4 terminal. And his trading strategy is replicated on an unlimited number of ‘Slave’ accounts. As a remuneration the Master receives part of the profit from each ‘Slave account’, that follows his strategy. Profits and remuneration are calculated automatically within the PAMM technology and are paid strictly on time.

To learn more about PAMM, please, visit https://pamm.btc-e.com

Whether you are a professional trader, or a beginner, PAMM technology opens up new opportunities for you to make profit from bitcoin trading. We do hope that our clients will enjoy all benefits of PAMM accounts.

Best Regards,
BTC-e.com

[btc-e.com]

Reduced commissions to withdraw funds at Perfect money USD - 1.5% #btce

[Spayse]

Reduced commissions to withdraw funds at Perfect money USD - 1.5% #btce

It's wonderful. I alway beleive btc-e.

[myself]

btc-e.com what are the fees for the MT4 crypto accounts ?

[myself]

wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit

[btc-e.com]

https://btc-e.com/news/211 - Increased withdraw limits on VISA / Mastercard

[nonlinearboy]

wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit

WTF  about the chain of bomb, does btc-e take some action to investigate or compensate ?
losing lots of ltc in MT4!
we need the investigation and explantion ! btc-e!
last issue of btc bomb, this time ltc!!!

[btc-e.com]

wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit

WTF  about the chain of bomb, does btc-e take some action to investigate or compensate ?
losing lots of ltc in MT4!
we need the investigation and explantion ! btc-e!
last issue of btc bomb, this time ltc!!!

It was all the market
You can check the last prices to see how all happened
Actualy it was huge amount of sell orders executed below price 8

[ldr77]

Just had a ticket closed that was opened in January 2014 about a missing bank deposit in mid 2013.
Deposit was never credited to my account despite a bank trace confirming they received the money, and no explanation was given for closing my ticket.
I'd recommend avoiding this company like the plague - they're just blatant conmen.

[xwm1219]

I made a CNH withdrawal via bank transfer on June 18th, and BTC-E immediately took away the service fee (1000 CNH!) from the outward transfer. However up till today I still cannot see the transfer in my bank account.

I raised a ticket to the support, but no one replied me.

Ticket number is #IUX-858-89216.

btc-e.com: can you help to check what's going on in your bank? Please help to cancel my withdrawal and credit the CNH to my account at BTC-E.

Thanks.

[Bit_Happy]

Just had a ticket closed that was opened in January 2014 about a missing bank deposit in mid 2013.
Deposit was never credited to my account despite a bank trace confirming they received the money, and no explanation was given for closing my ticket.
I'd recommend avoiding this company like the plague - they're just blatant conmen.

Seriously?
After so many months a customer service rep assumed the ticket was done. How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.

[Aeonlol]

Ticket ID: OVM-528-22339

I've requested USD withdrawal to PayPal account on 30th of June. I haven't received anything yet and the btc-e support doesn't feel like answering any questions.

[ldr77]

How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.

Because i'm not just now posting after a year, read some of my posts related to BTC-E on this forum.
I've opened several tickets and sent dozens of emails with BTC-E (even prior to their help desk website being online) regarding this issue - all correspondence had been "we'll get back to you" following by months of inaction and now a 2nd closed ticket.
Con artists.

[segabtc]

lol I had 4.5 or so coins mysteriously disappear from my account and I was  using 2FA. Kinda strange how nobody at btc-e can tell me what ip address was used to make this withdrawl. opened a ticket, and nothing ever happened and ticket gets closed.  Dont trust these people with your btc!!!!!!

[xwm1219]

Its weird how my ticket went from priority: normal to priority: private but no one ever replied anything. Whats that supposed to mean ?

I have the same issue as you, and after my ticket was changed to priority: Private, the support stopped answering me. Funny!

[Aeonlol]

btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!

[btc-e.com]

How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.

Because i'm not just now posting after a year, read some of my posts related to BTC-E on this forum.
I've opened several tickets and sent dozens of emails with BTC-E (even prior to their help desk website being online) regarding this issue - all correspondence had been "we'll get back to you" following by months of inaction and now a 2nd closed ticket.
Con artists.

Write the ticket number please

[btc-e.com]

lol I had 4.5 or so coins mysteriously disappear from my account and I was  using 2FA. Kinda strange how nobody at btc-e can tell me what ip address was used to make this withdrawl. opened a ticket, and nothing ever happened and ticket gets closed.  Dont trust these people with your btc!!!!!!

Write the ticket number please

[btc-e.com]

btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!

Write the ticket number please

[xwm1219]

Here is my ticket number: #IUX-858-89216.

Will you check it?

[Aeonlol]

btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!

Write the ticket number please

ticket id# TSZ-672-17204

Would be awesome if you can help!

[ldr77]

#TYA-369-89961

[Aeonlol]

btc-e.com thanks for the help! Everything sorted out perfectly and I have received the money

[k2laci]

Is there any way to deposit the btc-e from my Skrill account ?

[xwm1219]

I made a CNH withdrawal via bank transfer on June 18th, and BTC-E immediately took away the service fee (1000 CNH!) from the outward transfer. However up till today I still cannot see the transfer in my bank account.

I raised a ticket to the support, but no one replied me.

Ticket number is #IUX-858-89216.

btc-e.com: can you help to check what's going on in your bank? Please help to cancel my withdrawal and credit the CNH to my account at BTC-E.

Thanks.

I've got my money. Thanks BTC-E.

[Dread Pirate Roberts]

i really liked this site but just worry with case phising before 

[ldr77]

Write the ticket number please

#TYA-369-89961

And a week later still no action...

[btc-e.com]

Write the ticket number please

#TYA-369-89961

And a week later still no action...

On this ticket was the response  30 January 2014 06:53 PM

[ldr77]

On this ticket was the response  30 January 2014 06:53 PM

This response...

Posted on: 30 January 2014 06:53 PM
Dear Client,

Please give us a little time to trace your deposit with our bank.
we'll contact you additionally if it is needed.

Best Regards,
BTC-E Team

You've had 6 months. My bank trace that I provided to btc-e proves that the money was received.

[liteon]

Do you even plan to add more crypto's in your exchange service?

[bitcoincup]

Good to see btc-e representative here,

Please check my Ticket ID: RYQ-332-11823

I already posted the issue here https://bitcointalk.org/index.php?topic=711986.0

Please solve it ASAP.

Thank you.

[bitcoincup]

btc-e.com

Who is at your support department taking care of English tickets???

Our sender money is stuck at our old address and your support is giving us COPY-PASTE answers over and over again!!! Not only your changing btc addresses action caused us problem, now your support is giving us hell too!

[giutammy]

My account got hacked with a big balance inside;
I have 2FA enabled.

Ticked ID: UHE-250-30790

[btc-e.com]

Reduced commissions to withdraw funds at Perfect money USD - 0% #btce

[ONLYfree]

Hello,
I would like to ask about trading in MT4.

If I open account in BTC and choose 1:3 leverage right  and open 0.01 volume order on EUR/USD. Question is how much BTC need to open and keep this order? How much BTC will be 1 pips?

Thank you

[ONLYfree]

There is no support like always!

[btc-e.com]

There is no support like always!

https://support.btc-e.com/

[ONLYfree]

Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you

[btc-e.com]

Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you

Hello

Will be added soon

[EFS]

You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY trading pairs for BTC, LTC and XMR.

[ZephramC]

You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?

[ONLYfree]

Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you

Hello

Will be added soon

Would like to ask its about days, weeks or months?

Planning to start trading.

Thank you

[Foxxyfox]

Reduced commissions to withdraw funds at Perfect money USD - 0% #btce

good to hear that!

[EFS]

You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?

They are dead coins. Their 24h volume is less than 25 BTC which is quite low. They should also bring fresh air to the site adding XMR with its huge potential.

[ZephramC]

You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?

They are dead coins. Their 24h volume is less than 25 BTC which is quite low. They should also bring fresh air to the site adding XMR with its huge potential.

This does not answer my question. Should the people be compensated or their coins confiscated?
Also my opinion is that "coin with huge potential" is coin for several months used for buying&selling goods without transferring to BTC or fiat and without trying to get rich (or buying for the future selling). Only after that is the coin ready to be listed on major exchange.

[EFS]

This does not answer my question. Should the people be compensated or their coins confiscated?

I don't even think they have big userbase anymore. Btc-e is one of the biggest exchanges but look at the volume for minor altcoins:
Volume: 2450 NVC / 5 BTC
Volume: 3368 TRC / 0 BTC
Volume: 143096 FTC / 7 BTC
I don't know why they still keep these markets open. People of course have a chance to withdraw their coins. Anyway, removing useless altcoins is not priority, Btc-e still needs fresh air and I'd like to see XMR in bigger exchanges.

[btc-e.com]

Your account is under investigation

[giutammy]

Your account is under investigation

Thank you.
I've sent a PM with my contact, if you wanna reach me.
All documents have been attached on ticket.

[Robif]

Remove those shit coins like FTC and TRC and add some with real value: Next and BitsharesX

[btc-e.com]

Network issues in Data Center. The Networking team is working with the ISP to restore services as quickly as possible.

[RiseOfTH]

And NVC

Remove those shit coins like FTC and TRC and add some with real value: Next and BitsharesX

[wedgy2k]

XMR is a must

[ZephramC]

Please move all new pump&dumpcoins altcoins whining requests into separate thread.

[ONLYfree]

Any news about MT4 and EUR/USD pair?

[darlidada]

Have you heard about the crpyptonote technology? Is Monero (XMR), the leading cryptonote coin, on your radar?

[pandacoin]

Have you heard about the crpyptonote technology? Is Monero (XMR), the leading cryptonote coin, on your radar?

This site definitely needs XMR from altcoins and TRY from currencies!

[canary]

Look at the poll, Turkish invasion is obvious at BTC-e! You should put TRY currency on the market

[ONLYfree]

I see very nice updates to extra protect accounts.Nice work.

By the way why bitcoin exchanges not accepting trusted payments as SKRILL or NETTELER?

[porcupine87]

Hey,

are there any parameters for the GET api?
Like https://btc-e.com/api/2/xpm_btc/trades?time=34 or something like that. At the moment there are always 150 trades.

thanks

[resya]

I've been using BTC-e for more than 5 months. So far everything has been going very well. BTC-e is so good, just keep it simple, clean fast and reliable. IMHO Btc-e honestly is the best among other exchanges, just need a few more alt coins to get listed

[arieq]

I'm not getting any confirmation withdrawal emails from BTC-e. I also check spam folder but nothing, I've used BTC-e for a long time and it seems that withdrawal email confirmations are down or something...

EDIT:
Finally the confirmation email arrived, just a little bit late

[Atdhe]

Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

[ryanfromrethink]

Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

I'm curious of the same thing? How fast are the USD wires, and when's the most recent one you completed? Is everything running well at btc-e?

[marcotheminer]

Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

They have had problems in the past, I'm sure if you get verified they let you know the duration (probably a FAQ?)

[myself]

Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

I'm curious of the same thing? How fast are the USD wires, and when's the most recent one you completed? Is everything running well at btc-e?

just use fxopen (they trade on top of btc-e)

[darkmind]

BTC-e have been consistently the best exchange since the early days.

I have about a third of my LTC on btce. They have been great so far but it's bad practice to use an exchange as a bank.

[pokerbot]

Can I cash out the GBP or CHN after 1 July? Only the wire transfer will be avalible?

[Vaxa]

I can't close my metatrader orders whole day. "Close order" button and Take Profit are not working. I have lost already 1.1 btc and 220 usd (on two metatrader accounts).
Support doesn't answer to my ticket for 12 hours.
I can lose more money every minute my orders not closing and still no reaction from support!

Does anyone have same issue?

Use btc-e metatrader service with caution!

[ICFiedler]

Just want to mention that btc-e support is by far the worst in the whole industry.

[cozytrade]

Although their support level is not the best, there are bunch of others far worse than btc-e support 

Just want to mention that btc-e support is by far the worst in the whole industry.

[miguelmorales85]

I just closed my MASTER PAMM account. I would like to know how much time will it take to see my mBTC back to available?

[arborday45]

I have a problem with BTC-E wire tranfer.

I sent USD to BTC-E by wire transfer on 11th Jan 2016.

But money is not created.

So I asked BTC-E (#FFZ-380-63747). BTC-E keeps saying "Not received money."

My bank said "Tranfer is completed."

It over 2 months.

What should I do?

[Bit1334271]

I have a problem with BTC-E wire tranfer.

I sent USD to BTC-E by wire transfer on 11th Jan 2016.

But money is not created.

So I asked BTC-E (#FFZ-380-63747). BTC-E keeps saying "Not received money."

My bank said "Tranfer is completed."

It over 2 months.

What should I do?

First of all go to bank and ask for all details about this transaction then send email to BTC-e support with all details hope they will give you some better solution of this problem because 2 months is too much time

[Rotator]

Is there any chance for adding Skrill in withdrawal options?
This is very good service and they have lot of users. Same question goes for Payoneer.
Skrill is best solution if you are not in SEPA>

[bitcoinlitcoinbtcltc]

BTC-e down. Poor communication from BTC-e staff..

[ZephramC]

And it is up again.

[btc-x.is]

Support very bad.I have got a ticket to complaint about Bitcoin deposit while system error.Support said everything fixed but my account have not been credited money.
Please check for me this address:1AsQjRq1L4ANRjbj6jcujAzR7fLJ5Qns26.I have deposited 21.46 BTC while your system error.

[nesic1]

You all know that btc-e delisted some coins 1 year ago, they put announcement then.

Few months ago they put available to deposit and withdraw that coins again, until that you couldn't see that coins at all.

Deposit and withdrawal work fine without problems until now, when FTC price goes up, now suddenly you can't withdraw coins (1 month ago everything worked fine, deposit and withdrawal)

So now they give you announcement 1 year old that you cant withdraw.

So if you didn't withdraw your coins yet you give them that coins as a gift since you CAN'T withdraw them NOW, but 1 month ago or less you could withdraw without problems, nice going btc-e on stealing our FTC on a nice way for you.

So why the FuK you put that we can deposit and withdraw again and without problems few days ago, and now it doesn't work when price goes up? -> so you can take our coins on a nice way

support just send me generic answer to read the old announcement, and wont answer my question:

Why deposit and withdraw were available again recently if you delisted coins 1 year ago?

Why deposit and withdraw worked until now when price goes up?

Why you don't want to send me my coins manually?

[serje]

Code:

from:	BTC-E <no_reply@btc-e.com>
reply-to:	no_reply@btc-e.com
to:	gandalfleal@gmail.com
date:	16 November 2016 at 15:38
subject:	Investment news
encryption:	emkei.cz did not encrypt this message Learn more

Code:

We from BTC-E like to announce our company are now accepting investments.

With BTC-E, your investments profit will be guaranted.

We use your investments with the Major Banks in Malaysia, South Africa, Singapore, India, Brazil, Russia, United States, Mexico, Spain and Indonesia.

Investing with BTC-E, you will can earn from 150% to 500% after 30 days.

 **** HOW to INVEST with BTC-E? ****

 

1 - Log in to your BTC-E account, If you already have funds on your BTC-E BTC Wallet, go to step 3.

 

2 - If your btc balance are empty on BTC-E, Fund your BTC-E account.

 

3 - We accepts minimum investment from 0.50 Bitcoin and maximum 20 Bitcoin per BTC-E account, you can invest any amount in between 0.50 to 20.00 BTC.

 

4 - From your account spend the BTC amount to:

 

1BtceELBb74N8DkGXw7GoV3xPugvQsJfYf

 

5 - Done, if all is correct in 24 hours you will receive a email confirmation with your investment and the date of profit payout.

The profit will be paid after 30 days direct to your BTC-E account,

and you can withdraw to your bank or use the BTC to any other purpose, and the minimum profit will be 150% and the Maximum profit will be 500%.

For example Investing 5 bitcoins today (16 of November), you will earn on 16 of December from 7.50 to 25.00 btc.

6 - If within 24 hours you dont receive a email after send the bitcoin, you can send a support ticket.

Regards,
Administration of BTC-E.COM

I just received this email .... and it smells like a scam to me ..... Just wanted to let you all know ....
On the news section https://btc-e.com/news there is nothing about this!


So please BTC-e send an email to everyone and ask them not to send coins to that address.

P.S. I am not gandalfleal@gmail.com yet this e-mail landed in my inbox ...

[btc-e.com]

This is spam

[serje]

This is spam

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers

[BitSat]

This is spam

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers

I create account few days back and also received email like this was thinking to contact with them but now its clear here thanks to @serje for posting and giving information to all other members

[serje]

This is spam

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers

I create account few days back and also received email like this was thinking to contact with them but now its clear here thanks to @serje for posting and giving information to all other members

WOW! I'm really glad that my effort wasn't in vain! It give me a nice feeling to know that I saved at least one persons money from those scammers!

You are very welcome!

[ThePurplePlanet]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

[Blackshadow007]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

[ThePurplePlanet]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?

[Blackshadow007]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for six days. Is this normal?

No absolutely not .. i did used their support 2 time as they blocked withdrawal for 3 days due to my deposit was via Moneypolo and that considered as High risk . But they did reply my inquiry within 48 hours every time .. never faced such long wait though .

[btc-e.com]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?

Hello

Write the ticket number?

[ThePurplePlanet]

I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?

Hello

Write the ticket number?

Here is the ticket id: WUG-928-93529

[Relictus]

Hey Btc-e, when will you add USD Tether as a deposit option? Thanks,

[R2Pleasent]

I am having some big issues with BTC-e.  I sent a USD wire transfer on Dec 29th, 2017.  Normally, my wires to BTC-e are credited in a couple of business days.  A wire I sent on Dec 30th to Bitstamp arrived 1 business day later.

BTC-e has been unhelpful on support.  I have provided them with the full information of the transfer, they simply say it has not arrived yet.  But that does not make sense.  An international wire does not take 10 business days to arrive.

I have now also deposited 2 BTC to my account, and it hasn't appeared after 6 confirmations.  What is going on with BTC-e?  Where is my money?

EDIT: To clarify, my account is fully verified, and I have successfully deposited / withdrawn in the past via wire and BTC.

[BitSat]

I am having some big issues with BTC-e.  I sent a USD wire transfer on Dec 29th, 2017.  Normally, my wires to BTC-e are credited in a couple of business days.  A wire I sent on Dec 30th to Bitstamp arrived 1 business day later.

BTC-e has been unhelpful on support.  I have provided them with the full information of the transfer, they simply say it has not arrived yet.  But that does not make sense.  An international wire does not take 10 business days to arrive.

I have now also deposited 2 BTC to my account, and it hasn't appeared after 6 confirmations.  What is going on with BTC-e?  Where is my money?

EDIT: To clarify, my account is fully verified, and I have successfully deposited / withdrawn in the past via wire and BTC.

In last few days they have problem in site but still you need to contact support on site page with all details as they are doing very good hope they will check this all and give you more details about this

[Obi Juan]

Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.

[Wins_Vega]

I can't open a support ticket.

Keep getting an error message 'One of the required fields is empty'

How to contact the support?

-----------

UP: ok. seems that you have to specify just the username not email in the field "account username:" when creating a support ticket.
since the field was not highlighted it is really hard to tell which field contains error.

[aldin23]

Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.

I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

[BitHodler]

Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.

I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

There is unfortunately no other way of getting in contact with BTC-E. You have already done everything that needed to be done. Very weird that they haven't replied even once.

Since you are trying to log in for that many months I assume you have coins/funds sitting in your BTC-E account?

In case you don't have any coins/funds, then you can just create a new account with a different email as that will save you plenty of time and hassle.

[aldin23]

[/quote]
There is unfortunately no other way of getting in contact with BTC-E. You have already done everything that needed to be done. Very weird that they haven't replied even once.

Since you are trying to log in for that many months I assume you have coins/funds sitting in your BTC-E account?

In case you don't have any coins/funds, then you can just create a new account with a different email as that will save you plenty of time and hassle.
[/quote]

I have coins in my account not much but I don't want to lose them. Still have not had one reply from them.

[specturul]

Do you plan to add new coins? Probably would not hurt to add margin trading?

[aldin23]

I can't do any of that without logging into my account. That's the only problem for now.

[massimies]

Account locked and support is hiding his ugly mug between his legs. I would laugh if my account weren't in USD.

[mindrust]

Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.

I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

I am also forced to change my password today but luckily unlike you i got my email instantly. Are you sure that you are checking the right email? or Junk Folder? I don't want to keep any money in this exchange (or any of them as long as i don't have to) because of the recent accusations but i am trapped in FIAT sadly.

Another thing is that your account may got hacked somehow so the hacker may changed your email address, so you may not get your email ever... Do you use 2FA?

[aldin23]

Yea unfortunately I was not using 2FA. So I was thinking the same thing, that i probably got hacked. But I still don't understand why BTC-e will not reply to my 100 support tickets I have wrote to hem in the past 6 months. I have also provided them with alternate emails that they have not replied to. I wish they would just reply and let me know what is going on, but doesn't look like that will happend. I have given up for now, have not sent a ticket in a while. Thanks for the reply

[aldin23]

Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.

I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

I am also forced to change my password today but luckily unlike you i got my email instantly. Are you sure that you are checking the right email? or Junk Folder? I don't want to keep any money in this exchange (or any of them as long as i don't have to) because of the recent accusations but i am trapped in FIAT sadly.

Another thing is that your account may got hacked somehow so the hacker may changed your email address, so you may not get your email ever... Do you use 2FA?

Update

I finally was able to log in to btc-e. What worked for me is creating a login on they'd btc-e support page. Using my new email as the username and when I request support select change your email. I translated my message on google translate and was very polite. They replied next day. The problem with my old email was that @att.net servers blocked incoming mail from Btc-e. Many email providers do this. Hope this helps