CoinMarket.io | New, self-moderated support and news thread.

[damiano]

I still have a pending deposit

[coinmarket.io]

I still have a pending deposit

This post doest not give us ANY information.

[chowmeow]

Any plans to move to a ticket system?

Can you imagine if Cryptsy used a bitcointalk thread for support?  The sheer mass of the vitriol that would be spewed would take down the whole of the intarwebs in mere minutes.

In one sense it serves nicely to improve transparency.  In another it could give the less-initiated folks out there a false impression about the reliability of the service.  Which, all things considered, has been superlative.

[coinmarket.io]

We have now determined that our bitcoin wallet is not corrupt and all inputs are spendable.
The getbalance & listunspent calls and the database query all return the exact same balance.
All coins from stuck withdrawals are now safe to reuse, but the code for that is not ready yet. We will keep you posted.
The most probable outcome is that your BTC balance in coinmarket.io will be refunded and you can safely withdraw or use it at that point.

[cryptorg]

We have now determined that our bitcoin wallet is not corrupt and all inputs are spendable.
The getbalance, listunspent and database all return the exact same amount.
All coins from stuck withdrawals are now safe to reuse, but the code for that is not ready yet. We will keep you posted.
The most probable outcome is that your BTC balance in coinmarket.io will be refunded and you can safely withdraw or use it at that point.

Thanks. You rock!

[takiyon]

Please help

Still not seeing my withdrawal here is the info:

Timestamp   Amount   Coin   Requester IP   Status
Mon Feb 10 2014 11:27:03   0.11291864   BTC   173.245.54.171   confirmed
Transaction id: e08ed1ea53b5adc923bc2a0dd821c4af926c7ba628097922d2de49f96aaa49d9

according to block chain.info my bitcoin address 1GCgARoZq8YkSVKH1KydjWCv7FKUqTsfbD does not show this transaction. It has been 2 days already. What's goin on???

Thank you

[deathchuck]

Come on coinmarket.io, i'm still waiting BTC back to my account.
Thank you.

[johnngbluntzky]

coinmarket.io, can you please comment on my karma balance? thank you.

username: teknowiz22

edit;  thanks for the response.

[coinmarket.io]

takiyon, deathchuck: Read, then post. Your questions are answered on *this page*.
johnngbluntzky: in 24 hours tops.

[Uniq]

Can you add Riecoin (RIC)?

[summergaoteng]

I do have a stuck withdrawal with KARM.

It was posted:

Tue Feb 11 2014 23:00:44

But, there was no transaction id. Can you please release this withdrawal? My username is summergaoteng Thank-you.

[chuckscap]

Hi my coinmarket.io username is chuckscap.   I deposited 1000 KDC to my coinmarket.io wallet  two days ago.  It's still in the "on orders" status.

Transaction id: 00ec2e0af12519171e5b35ca9e86d1d36d61baa5f8fd4291df339fc91a4f90a5 

Could you please check on it and "unstick it" please.

Thanks!

Deposit still stuck!  Please fix it!

Chuck

[zer0plusn0ne]

Credited all stuck deposits that we found. Anyone else has stuck deposits?

We would like some people to test BTC withdrawals (using small amounts).
Do they appear on blockchain.info right away (in 10 seconds)?

Hi, I still have not seen my withdrawl of:
Wed Feb 12 2014 04:20:14    0.07169166   BTC   199.27.128.91   confirmed (this is not my IP BTW, I did a reverse lookup and it belongs to your cloud hosting provider)

To wallet address: 1HUgja5rByMjBdfDcQxvzGumKYSGCkLHzd

I received no txID and none is showing on the wallet history, however the funds have been removed from your online wallet. Your site appeared to crash as I was clicking on the Confirmation link.

I it seems like the confirmation URL from the email contains a txID but I can't find this on blockchain.info

Please check into this.  Thanks for all your help.

Username:dystopianutopia

[damiano]

I still have a pending deposit

This post doest not give us ANY information.

Credited all stuck deposits that we found. Anyone else has stuck deposits?

We would like some people to test BTC withdrawals (using small amounts).
Do they appear on blockchain.info right away (in 10 seconds)?

Please check my account

User Damiano

Stuck deposit and stuck in limbo withdraw 63e795f7478f367800fa4e02487b7f9d8ce9273bd1b21590392b522343d8c773

withdraw will resolve itself overtime from what your saying?

These are BTC transactions

Ignore the withdrawal part as it was answered

[coinmarket.io]

Hi, I still have not seen my withdrawl of:
Wed Feb 12 2014 04:20:14    0.07169166   BTC   199.27.128.91   confirmed (this is not my IP BTW, I did a reverse lookup and it belongs to your cloud hosting provider)
To wallet address: 1HUgja5rByMjBdfDcQxvzGumKYSGCkLHzd
I received no txID and none is showing on the wallet history, however the funds have been removed from your online wallet. Your site appeared to crash as I was clicking on the Confirmation link.
I it seems like the confirmation URL from the email contains a txID but I can't find this on blockchain.info
Please check into this.  Thanks for all your help.
Username:dystopianutopia

The transaction malleability attack affected some 50-100 users in 2 days.
Thousands of users were affected on some of the larger exchanges.
We are working on a solution as we speak. Thanks for pointing out the IP address bug.

[coinmarket.io]

We are making good progress on the stuck BTC withdrawals right now. Stay tuned for updates!

[zer0plusn0ne]

Hi, I still have not seen my withdrawl of:
Wed Feb 12 2014 04:20:14    0.07169166   BTC   199.27.128.91   confirmed (this is not my IP BTW, I did a reverse lookup and it belongs to your cloud hosting provider)
To wallet address: 1HUgja5rByMjBdfDcQxvzGumKYSGCkLHzd
I received no txID and none is showing on the wallet history, however the funds have been removed from your online wallet. Your site appeared to crash as I was clicking on the Confirmation link.
I it seems like the confirmation URL from the email contains a txID but I can't find this on blockchain.info
Please check into this.  Thanks for all your help.
Username:dystopianutopia

The transaction malleability attack affected some 50-100 users in 2 days.
Thousands of users were affected on some of the larger exchanges.
We are working on a solution as we speak. Thanks for pointing out the IP address bug.

Thank you so much for the reply!  You guys rock!

[johnngbluntzky]

The transaction malleability attack affected some 50-100 users in 2 days.
Thousands of users were affected on some of the larger exchanges.
We are working on a solution as we speak. Thanks for pointing out the IP address bug.

this is entirely true.

btc-e got hit bad. i have been waiting on 5btc+ that was allowed to be w/d from btc-e right before the ddos attacks were recognized, and still have no explanation as to where it's at. it has been on the blockchain for 48 with 382 confirmations and still building. this tx malleability attack has been pretty damn rough. you have been doing a great job with the transparency and updates coinmarket.

especially compared to other exchanges. that cannot be denied.

[mystcoin]

I just created an account on CoinMarket.io and logged in, but can't access my wallet. The "Wallet" link on the menu bar at the top of the page doesn't work (nor does "Trade History", "Settings" and "Logout").

[RedHat]

Is there something wrong with bitcoin deamon yesterday? I withdrawed 0.31798992BTC and received a message that the demon's offline (stopped or something like this)

my account is nguyenhongphuc

Wed Feb 12 2014 08:48:28
0.31798992BTC withdraw to 1GpjZKkwXnr78raWSSWAiG3ipvQ4titxa4

the status confirmed but no transaction ID. Now my balance is zero but receive no BTC