The Rock Trading Scam www.therocktrading.com Exchange Review fraud truffa

[Coinfan]

so after a year 'the hacked person' as you are trying to say  didnt open claim didnt try to recover his account thats obv a scam as i see

not exactly, she has been trying to withdraw without providing us KYC/AML information.

In the beginning we had two problems:

    The first one to verify if in control of the account there was the same lady registered with us
    The second one to obtain KYC/AML as required (she believes we are not entitled to ask for but, it is her opinion)

Finally, she opened a claim as per our TOS and sooner or later we should receive a request from the arbitrator and try to solve the issue.  The good news, at least I hope, is that the Arbitrator has the same Lady name we do have on file since 2013 and, hopefully, as soon as we will get proper documentation about the identity, we should be able to allow the Lady to withdraw.

However, if even in this case we won't be successful in obtaining the requested information, we are evaluating to open a case with Europol and ask them to investigate the issue.

We will keep you post it!

Thanks for your support.

As the Rock CFO just confessed, they know the money is mine. The 2 names they have on file are also on the complaint to the Arbitrator and I still own the banking account with the IBAN they also have on file.

I posted this 5 months ago:

I won't login again until you release my money. I have all the data I need for the legal case. Forget about accepting any new TOS.

And they know no one has logged in during this time. So, has you wrote, there is no hacked person whatsoever.

So, faced with all this evidence (and much more, check the OP), they don't dare keep accusing me to be an hacker and were forced to confess that they know I'm the legitimate owner.

But they keep using the illegal pretext of KYC to keep my money blocked.

Their FAQ is very clear: "“Verification is not mandatory, but in order to deposit/withdraw fiat currencies you will need it" https://support.therocktrading.com/kb/faq.php?id=27

I don't want to withdraw fiat as they very well know.

The full email from 2013 that they abusively published (it wasn't necessary for their defense) shows clearly that there was an agreement that they wouldn't ask for personal documents if no fiat withdrawal were requested:

won't ever request any fiat withdrawal

.[/b]


Since they confessed publicly that there isn't any security issue, the matter is legally solved as the Arbitrator will show them.

The Rock CFO said they respect privacy? They posted on a public forum all personal details they have except the ones that publishing them would be a clear breach of security.

They are blocking my money arbitrarily for 15 months, more than half of this time covertly, without informing me of the block, lied over several issues, defamed me against clear evidence, violated privacy, etc, but they expect me to trust them a copy of my personal documents?!

[Coinfan]

The Rock CFO posted this on an italian thread:

Si ma con riserva.  Ad esempio, nel caso specifico della Signora, avendo convertito in euro seppur non prelevando, è diventata in automatico una "convertitrice di valuta" (il termine non è farina del mio sacco) quindi, deve fare KYC/AML.  In ogni caso, stiamo evolvendo il sistema in previsione della V direttiva AML, peraltro già anticipata dal MEF, dove, anche chi tratta solo crypto, dovrà fare KYC/AML.  

Per questo, per chi vuole restare nell'anonimato, sconsigliamo di utilizzare qualsiasi exchange che operi in Europa.

English translation:
For example, in the specific case of the Lady, having converted to euros even if not withdrawing, it has become automatically a "currency converter" (the term is not my bag's flour) therefore, must do KYC / AML. In any case, we are evolving the system in anticipation of the V AML directive, which is already anticipated by the MEF, where even those who deal only with crypto will have to do KYC / AML.
For this reason, for those who want to remain anonymous, we advise against using any exchange that operates in Europe.


This means 2 things:
I) Everytime he has been invoking the V european directive on AML (the 4th directive says nothing about crypto currencies), he did that with full knowledge that the directive wasn't in force in Italy because Italy hasn't adopted it yet. I told him this months ago. So, he was lying again.

Under article 4, number 1 of the V AML Directive: "Member States shall bring into force the laws, regulations and administrative provisions necessary to comply with this Directive by 10 January 2020".

It's a lie that Italian Law has changed since 2017. On duties of KYC, Legislative Decree No.  231/2007, as emended by Legislative Decree No. 90 of 25 May 2017, on AML and KYC duties, article 3, n.º 5, i), says that crypto exchanges are restrictively ("limitatamente") subject to this duties only on their operations of conversion from crypto to fiat.

They changed their TOS on Aprill 2018, when they moved back to Italy, after the approval of decreto legislativo 90/2017, but they kept the same rules on KYC, including the quoted FAQ. And that was accepted by the italian authorities, so their current TOS/FAQ respects italian Law.

II)  If he says he is acting under the directive and not under their TOS/FAQ he is confessing what is obvious: he is acting in violation of their own TOS/FAQ.

He can evolve his "system" according to the Directive, but since the directive isn't binding in Italy, he has first to change their TOS/FAQ and then he has to make me accept that change (this won't ever happen).

Even if he managed to do this, he couldn't apply this change to his past acts, including the ones done to me since December 2017!

In any case, they will have to answer for those acts done in violation of his TOS/FAQ and italian law.

This isn't only a question of Law, it's also a question of basic morality.

He wrote on his own FAQ that verification isn't obligatory if the customer don't want to withdraw fiat but he just wrote on an open forum, in front of all their customers, that any customer who trades fiat is subject to a block of his money and blackmailed to send personal documents.

He is revealing that he doesn't have the slightest care for respecting his own published word on his TOS/FAQ, invoking arbitrarily a Directive that isn't applicable until converted to Italian Law.

And there is no anonymity. The complaint to the Arbitrator has the personal details backed by documents. And will receive more if he requests.

[Coinfan]

By writing the above quoted text, the Rock CFO declared he is ready to block any account of unverified customers who have traded (even only once) fiat currencies and keep it blocked until he receives personal documents from the customer.

And, according to his words, even the ones who only traded crypto are not safe.

It's incredible that he is willing to post something so clearly illegal and against his own TOS/FAQ, and damaging to the Rock Trading, on an open forum in front of all their customers rather than confessing that he acted illegaly and against his own TOS on my case (to say the very least!!).

Of course, his next act will be to change his TOS/FAQ, but this change won't apply to me and will be another confirmation to the Arbitrator that they are acting in breach of their TOS/FAQ.

Only change their TOS the ones who recognize it doesn't cover their acts.

[JollyGood]

By writing the above quoted text, the Rock CFO declared he is ready to block any account of unverified customers who have traded (even only once) fiat currencies and keep it blocked until he receives personal documents from the customer.

And, according to his words, even the ones who only traded crypto are not safe.

It's incredible that he is willing to post something so clearly illegal and against his own TOS/FAQ, and damaging to the Rock Trading, on an open forum in front of all their customers rather than confessing that he acted illegaly and against his own TOS on my case (to say the very least!!).

Of course, his next act will be to change his TOS/FAQ, but this change won't apply to me and will be another confirmation to the Arbitrator that they are acting in breach of their TOS/FAQ.

Only change their TOS the ones who recognize it doesn't cover their acts.

It is very clear they changed their TOS directly as a result to try to protect themselves while they selective scam and they changed the TOS because you publicly fought them. Not only that but the community stood by you and challenged the scam Rock Trading.

[r34tr783tr78]

Vod just gave negative feedback to the scammer eliale (Andrea Medri he signed a post on this thread) the Rock Trading CFO! This scammer is completely burned on bitcointalk. And also to his accomplice Paci the Rock Trading CTO. Your paid poster gave me negative feedback. Enjoy your tag scammer Medri! Long live to Vod the scammer buster.

[JollyGood]

I am pleased they received negative feedback from other users too.

Their attempts to selective scam customers might have been partially successful but they have tried to steal from somebody that has decided to fight back.

The OP did the right thing by fighting back and by asking the community to help.

I hope Rock Trading gets closed down by the authorities.

[Coinfan]

I'm glad that I can still count with your support, r34tr783tr78 and JollyGood.

The importance of Vod feedback is that he has default trust status (universal trust), so his negative feedback will be seen by every forum member, contrary to all the feedbacks they received until now, which only show up as visible red on any of their posts to the author of the feedback or to someone who has the author in his trust network.

For now on, every forum member will be able to see that they can't be trusted.

The fact that they keep blocking my money, enduring all of these reactions from forum members and negative publicity (most derived from the Rock CFO own posts, which are the most damaging by far) only confirms that their real goal isn't KYC.

If that was the reason and if they had any right to demand KYC on my case, the Arbitrator would send them all personal details after decided this case.

Because they already forced the KYC, just not before them and instead before the Arbitrator and before the European arbitration system

But they are paying an heavy price for this abusive and illegal accomplishment. But the Arbitrator and then the Police will show them the real consequences of their behavior.

If even forum members realize how illegal is their behavior (on their italian thread, even one or two of their customers stopped supporting them) imagine what the Arbitrator and the Police will decide.

And they know how illegal is their behavior. They wrote about italian law several months ago when they returned to Italy.

https://www.therocktrading.com/en/service_terms/5

"the relevant national legislation has been significantly amended, extending its scope to service
providers relating to the use of virtual currency, limited to the performance of the activity of converting
virtual currencies from or into legal tender currencies."


 They know very well that their TOS/FAQ isn't illegal (which is what they are trying to say in order to try to justify breaching it).

Actually, if this was the case, the italian authorities would never accept their return to Italy from Malta on April 2018.

[JollyGood]

The fact that they keep blocking my money, enduring all of these reactions from forum members and negative publicity (most derived from the Rock CFO own posts, which are the most damaging by far) only confirms that their real goal isn't KYC.

That was fairly obvious from the get-go, they had hoped you would stop the chase because of the hassle involved and they would steal your money but they failed because you were persistent.

Their real goal was stealing your funds and also to punish you for exposing them as scammers by bringing their scam to the attention of the community. They are pathetic scamming low-life that deserve to get shut down by the Italian authorities.

All of us in the community will be standing alongside you until your funds are returned.

[Coinfan]

The fact that they keep blocking my money, enduring all of these reactions from forum members and negative publicity (most derived from the Rock CFO own posts, which are the most damaging by far) only confirms that their real goal isn't KYC.

That was fairly obvious from the get-go, they had hoped you would stop the chase because of the hassle involved and they would steal your money but they failed because you were persistent.

Their real goal was stealing your funds and also to punish you for exposing them as scammers by bringing their scam to the attention of the community. They are pathetic scamming low-life that deserve to get shut down by the Italian authorities.

All of us in the community will be standing alongside you until your funds are returned.

If the Arbitrator analyzes this case while they are still blocking my money, especially after their confession that there isn't any security issue and that they know the money is mine, they are finished. The Arbitrator will send the case to the Italian police.

They don't have much time to return my money before being in real trouble.

[JollyGood]

The fact that they keep blocking my money, enduring all of these reactions from forum members and negative publicity (most derived from the Rock CFO own posts, which are the most damaging by far) only confirms that their real goal isn't KYC.

That was fairly obvious from the get-go, they had hoped you would stop the chase because of the hassle involved and they would steal your money but they failed because you were persistent.

Their real goal was stealing your funds and also to punish you for exposing them as scammers by bringing their scam to the attention of the community. They are pathetic scamming low-life that deserve to get shut down by the Italian authorities.

All of us in the community will be standing alongside you until your funds are returned.

If the Arbitrator analyzes this case while they are still blocking my money, especially after their confession that there isn't any security issue and that they know the money is mine, they are finished. The Arbitrator will send the case to the Italian police.

They don't have much time to return my money before being in real trouble.

I am proud of you. You remained calm and focused even in the manner in which the scammers from Rock Trading treated you.

Their end-game is coming very soon. They have enough negative reviews now that they cannot recover from.

[Coinfan]

Thanks for the comment, Jollygood.

When someone is on a hole, it's expected that the first thing he will do is stop digging deeper. But they don't stop digging their hole, deeper and deeper.

I'm amazed that the Rock survived this long, under management of this kind of people who refuse to realize when they are finished.

Their only hope was to invent a very good lie about a security issue. This wouldn't save them, but could create some problems.

But no, they invented the lie about the dormant account. I have full scans of my activity. This lie is so blatant that only confirms their pattern of lying.

Something very suspicions when there are 35000 euro in question. Why all of these lies? They will have an opportunity to explain this to the Italian authorities.

Then, they confessed on a open forum that there aren't any security issues (never were any, they knew I still have the banking account with the IBAN they have on file since 2013), that they know the money is mine: https://bitcointalk.org/index.php?topic=4975753.msg50017001#msg50017001

More words for what? They are so in trouble...

[Coinfan]

so after a year 'the hacked person' as you are trying to say  didnt open claim didnt try to recover his account thats obv a scam as i see

not exactly, she has been trying to withdraw without providing us KYC/AML information.

In the beginning we had two problems:

    The first one to verify if in control of the account there was the same lady registered with us
    The second one to obtain KYC/AML as required (she believes we are not entitled to ask for but, it is her opinion)

Finally, she opened a claim as per our TOS and sooner or later we should receive a request from the arbitrator and try to solve the issue.  The good news, at least I hope, is that the Arbitrator has the same Lady name we do have on file since 2013 and, hopefully, as soon as we will get proper documentation about the identity, we should be able to allow the Lady to withdraw.

However, if even in this case we won't be successful in obtaining the requested information, we are evaluating to open a case with Europol and ask them to investigate the issue.

We will keep you post it!

Beside the confession that they know that the money is mine, the Rock CFO also confessed that they are not going to comply with the decision of the Arbitrator if he decides that they must release my money and that they have no right to KYC on this case when he wrote that "However, if even in this case we won't be successful in obtaining the requested information, we are evaluating to open a case with Europol and ask them to investigate the issue."

The Arbitrator will receive a scan of this also.

Of course, refusing to comply with the Arbitrator decision would grant them the Rock's close and jail time without any doubt.

But what this confession confirms is that they don't care if they are breaching their TOS or Italian Law.

And they expect me and their customers to trust them.

These confessions in writing on a public forum from people who hold (and block) money from other people have heavy consequences as they will find out at their expenses.

[JollyGood]

Beside the confession that they know that the money is mine, the Rock CFO also confessed that they are not going to comply with the decision of the Arbitrator if he decides that they must release my money and that they have no right to KYC on this case when he wrote that "However, if even in this case we won't be successful in obtaining the requested information, we are evaluating to open a case with Europol and ask them to investigate the issue."

The Arbitrator will receive a scan of this also.

Of course, refusing to comply with the Arbitrator decision would grant them the Rock's close and jail time without any doubt.

But what this confession confirms is that they don't care if they are breaching their TOS or Italian Law.

And they expect me and their customers to trust them.

These confessions in writing on a public forum from people who hold (and block) money from other people have heavy consequences as they will find out at their expenses.

They have lost all credibility. I am waiting for the news that they have returned your funds and the next big news that they are facing criminal charges - hopefully soon

[ProblemSolver]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

[JollyGood]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

Sounds promising.

I hope Coinfan responds soon

[Coinfan]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

You can now send me a pw. Thanks.

[ProblemSolver]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

You can now send me a pw. Thanks.

PM sent

[JollyGood]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

You can now send me a pw. Thanks.

PM sent

 

I really hope this will leave to more information against piling up against the Rock Trading scammers

They have been getting way with selective scamming people for too long. Time for this scam outfit to be shut down by the police.

[danmartin]

Coinfan,

I have tried to PM you, but I couldn't because your settings is set to "not accept messages from newbies".

I actually registered here just to talk to you, because I have some important things to discuss with you, regarding your problem with TheRockTrading.

I can't write it here, and you will understand it when I will explain it to you in PM.

You can now send me a pw. Thanks.

PM sent

Could you please PM me too?
Thanks.

[Coinfan]

I tried to protest this the right way: no lies, no insults, no low moves, no threats (only legal ones) but it it's time to use new legal means.

Taken in account their confession that they know that the money is mine, that they are expecting that the Arbitrator will decide against them but that they don't care and won't respect the Arbitrator decision and so they admitted that they are breaching their own TOS and Italian Law, there is now more than enough evidence for a criminal charge of fraud and embezzlement attempt to the pubblico ministero and the postal police.

There are also administrative/financial italian authorities with jurisdiction over them.

I also think that the european commission consumer protection system, taken in account all their confessions and the delay of the Arbitrator, will accept to act and use their contacts with the italian financial authorities to solve this.

And since they are using an american address, there are a bunch of american authorities with jurisdiction over them: Consumer Financial Protection Bureau, FBI internet scam department, etc. To the very least, the Rock Trading site will be seized. And they will act very fast.

If they think I'll have to take this to a common italian court and drag this there for years they will find out how wrong they are.

They blocked my money 15 months ago and lied and lied. It's now clear that this is a police case and they will have to answer for this.

Of course, not a case for Europol (that he wrote about). Europol is just a coordinating body, without authority to investigate any complaint. Europol just send the complaints to the national polices. But he posts these things without even checking...

This is an almost solved case. It's just a question of what kind of legal punishment they will receive in the end.

It's taking several months, but as time goes by, things get worst and worst for them. All their lies failed one by one.

Of course, I would never trust their word that they would release my money if they received my documents. They can forget about this solution.


All their behavior, factual and legal lies and confessions only confirm that they wouldn't release my money and would invent another pretext.

No one would risk everything important on his life because of 2 or 3 jpgs.