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Author Topic: The Rock Trading Scam www.therocktrading.com Exchange Review fraud truffa  (Read 35932 times)
ivndnkn
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March 31, 2019, 01:29:35 PM
 #321

To our readers: Please note, Jolly receives a paid fee in order to defame as per the post of the following BTC talk moderator:

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@eliale

Why you are dodging the questions? Why you are attacking innocent users?
All of your attempts to blackmail Coinfan are ridiculous. It only makes you a faggot.
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March 31, 2019, 02:21:25 PM
Last edit: March 31, 2019, 02:38:18 PM by JollyGood
 #322

To our readers: Please note, Jolly receives a pay fee in order to defame as per the post of the following BTC talk moderator:

https://bitcointalk.org/index.php?topic=5025233.msg50340436;topicseen#new

Thank you

If you can acctually prove your words that would clear the air. Otherwise stop saying same over and over without any proof.

What  i noticed is that you trying attack those who actively helping OP here.
I think what cannot be doubted is that Andrea Medri / elile (CFO Rock Trading) attacks users in the hope of misdirection and deflecting away from the main issue.

This scammer eliale stated yesterday he was so concerned about the person he tried to selective scam, that he was going to file a missing persons claim with the Italian police. This was of course by alluding that the OP is not the person in question.

If he cared about the OP that much, he would stop breaching GDPR laws therefore would stop mentioning the gender and name of the OP because the OP has not made that public.

On the contrary, Andrea Medri (aka Eliale Morigi), CFO - andrea@therocktrading.com and Davide Barbieri (aka Paci Barbarossa), CTO - paci@therocktrading.com have willingly posted their details on several occasions.


Who?
 
 - Andrea Medri (aka Eliale Morigi), CFO - andrea@therocktrading.com
 - Davide Barbieri (aka Paci Barbarossa), CTO - paci@therocktrading.com


Look at the way he has stood by and simply watched as the reputation of his Rock Trading went in to gutter.

Just for the sake of holding a personal grudge against the OP because they highlighted the selective scam - the owner/operator of Rock Trading has allowed it to be surrounded with negativity.

Instead of Andrea Medri / eliale owning up and admitting he never anticipated the OP would open threads and mention the scam and apologise to close the matter before releasing the crypto in question - he continues to show this forum exactly why somebody with his characteristics, personality and temperament should not be running a company of any sort and should never be posting messages or engaging with users/customers and disputes within the capacity as a representative of any organisation.

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March 31, 2019, 05:01:53 PM
 #323

snip

YOu just make this thread unreadable. Reporting you for spam.
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April 01, 2019, 09:55:22 AM
 #324

To our readers: Please note, Jolly receives a paid fee in order to defame as per the post of the following BTC talk moderator:

https://bitcointalk.org/index.php?topic=5025233.msg50340436;topicseen#new

Thank you

@eliale

Why you are dodging the questions? Why you are attacking innocent users?
All of your attempts to blackmail Coinfan are ridiculous. It only makes you a faggot.

I think the accusation came frome here:

Jollygood was previously paid by ni23457. It is public record.

Despite a serious accusation against this user Jollygood left ni23457 three positive feedbacks.

I didn't feel the accusation had been proven sufficiently against ni23457 but it wasn't disproved sufficiently either.


We are surrounded by legends on this forum. Phenomenal successes and catastrophic failures. Then there are the scams. This forum is a digital museum.  
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April 01, 2019, 11:18:34 AM
Last edit: April 01, 2019, 12:08:49 PM by JollyGood
 #325

To our readers: Please note, Jolly receives a paid fee in order to defame as per the post of the following BTC talk moderator:

https://bitcointalk.org/index.php?topic=5025233.msg50340436;topicseen#new

Thank you

@eliale

Why you are dodging the questions? Why you are attacking innocent users?
All of your attempts to blackmail Coinfan are ridiculous. It only makes you a faggot.

I think the accusation came frome here:

Jollygood was previously paid by ni23457. It is public record.

Despite a serious accusation against this user Jollygood left ni23457 three positive feedbacks.

I didn't feel the accusation had been proven sufficiently against ni23457 but it wasn't disproved sufficiently either.






Friends, I am still waiting for your btc addresses  Smiley Your beer is waiting for you  Grin
I am very grateful to all the people who were in my topics. And I will send 0.01 BTC to every person who left at least 2 posts in my threads.


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There are really a lot of transactions. I could be wrong. If you have not received my bitcoins, then please tell me.


I was not "paid" by anybody to any job.

It would be interesting to see how many people from the list that user ni23457 quoted would come forward to say they participated in the threads against Changenow specifically to be "paid".

My participation in the threads exposing the Changenow scammers in which a user explained he was selective scammed to the amount of around 11 BTC was not financially motivated, nor was it I presume for esteem and respected members of the forum such as LoyceV and s1lverbox. They certainly are not "paid mercenaries" as was selectively stated by eliale towards me.

I saw no serious allegation at all against user ni23457. I saw serious allegations of selective scamming (fraud) against Changenow which were only spotted thanks to the user ni23457 feeling so upset that he paid for forum banner ads from his own pocket (a first as far as I know) to highlight the scam, that was when when many from the community participated in asking Changenow to return the fund which incidentely they did because the bad publicity was serious.

The pathetic allegation made against ni23457 by a newbie sock-puppet account that made a total of just 3 posts before disappearing for good was not worth reading or clicking because it was in the same thread started to show how Changenow stole 11 BTC. It was refuted by user ni23457 here with these words: "I think this is exchange' address you are pathetic idiot. Both incoming transactions in my wallet were from exchanger.But anyway where did you find this address? (ALZ4ALw2T4jebXXUy8GMv2rLB7JpFL1JD) I can't find it. I mean how is it related to my address. https://www.blockchain.com/btc/address/1PxtKCUu6APUUYRQhHJrCxFLKDV8vqDbry I checked several parents of incoming transactions and did not find this address": https://bitcointalk.org/index.php?topic=4619534.msg47624301#msg47624301

All I saw was a newbie account created on November 04, 2018, 06:00:24 AM that was Last Active: November 07, 2018, 02:38:13 AM and in those 3 days this sock-puppet account was active it made just 3 posts with the specific intention of trying to undermine the case put forward by ni23457 by tying to fool newbies and gullible people as well with the aim to create misdirection by deflecting away from the fact the sock-puppet account owners had stolen approximately 11 BTC from ni23457

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April 01, 2019, 12:48:37 PM
Last edit: April 01, 2019, 02:04:50 PM by xtraelv
 #326

By that stage ni23457 had all his funds back and also promptly disappeared after the accusation was made.

I don't think the accusation was baseless. But I also didn't see conclusive proof. ni23457 admitted that he had lied and buys opinions


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April 01, 2019, 02:53:13 PM
Last edit: April 02, 2019, 08:53:30 AM by JollyGood
 #327

By that stage ni23457 had all his funds back and also promptly disappeared after the accusation was made.
User ni23457 registered his account here in the forum on July 07, 2018, 03:53:16 PM and made his scam thread on July 07, 2018, 05:38:49 PM, incidentley that thread was "Merited by s1lverbox (25), suchmoon (4), TrumpD (2), mikeywith (1)" as can be seen here but I would not suggest they were paid to send merits or suggest they posted in exchange for receiving payment:
https://bitcointalk.org/index.php?topic=4619534.msg41711747#msg41711747

The user ni23457 was not sure about the fate of his crypto, a staggering 11 BTC equivalent that was selective scammed by changenow but he wanted to teach them a lesson and also wanted to warn others about their selective scam so what did he do? He opened a couple of threads, linked all their shady sister companies together and did something unheard of... he paid BTC from his own pocket to buy banner ads to be displayed across this forum highlighting changenow as scammers. Not exactly the behaviour of a scammer but most definitely the behaviour of a victim of a scam that has the resources to take the scammers on.

After he received his funds back from the scammers (partly because of a great community effort to confront the changenow scammers) why should ni23457 hang around on this forum if does not want to? He made his scam thread the same day he signed up to become a member of this forum. If he accomplished his aims and has no or very little need for this forum then why should that be held against him as some sort of misdemenour?


I don't think the accusation was baseless. But I also didn't see conclusive proof. ni23457 admitted that he had lied and buys opinions

I see no evidence showing myself, s1lverbox, LoyceV and maybe 45 other users were bought or sold our opinions. I see user ni23457 trying to seek the help of as many people as possible to apply maximum pressure on the scammers. Others are welcome to see what they want.

I see user ni23457 sending tips to some of the people that supported his cause after he rightfully got his funds back from the scammers that selective scammed him.


user ni23457 took on the scammers that selective scammed the equivalent of 11 BTC from him and he won. For that he has the total respect from so many of this community.

I will keep posting in this thread from time-to-time but will probably keep them relevant to Rock Trading, eliale and the selective scam attempt on Coinfan.

I would be willing to possibly post my opinions about user ni23457 if a separate thread was opened regarding him or alleged buying of posts etc



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April 01, 2019, 03:19:41 PM
Last edit: April 01, 2019, 03:33:52 PM by mikeywith
 #328

To our readers: Please note, Jolly receives a pay fee in order to defame as per the post of the following BTC talk moderator:

https://bitcointalk.org/index.php?topic=5025233.msg50340436;topicseen#new

Thank you

ok so you quote a text written in Italian that states something without any proof  , and you take it as a solid proof just because a moderator said it ? you and that moderator need to provide proof for whatever accusation you have against this user.

I do not know what the hell is going here exactly "have not read everything in details" and I have no personal interest in this , but you can't be accusing members without proof and just for revenge.

*i don't know this jollygood member, never interacted with them, but i can't stand people taking Mods words blindly as solid proofs.


Jollygood was previously paid by ni23457. It is public record.

i participated in that scam accusation against changenow.io just like i do with any other random scam accusation , and the user "ni23457" wanted to send a tip to all of those who participated and supported his case, and you can't stop him from doing so, he never mentioned he would pay those who join the discussion, it all happened after he got his money back, so there is nothing wrong with this as long as the user did not request to get paid for his participation.

i wouldn't go to as far as giving him a positive feedback especially if i was on DT list by then, but does this mean that the next scam accusation i make is paid for  Roll Eyes



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April 01, 2019, 03:34:53 PM
 #329

To our readers: Please note, Jolly receives a pay fee in order to defame as per the post of the following BTC talk moderator:

https://bitcointalk.org/index.php?topic=5025233.msg50340436;topicseen#new

Thank you

ok so you quote a text written in Italian that states something without any proof  , and you take it as a solid proof just because a moderator said it ? you and that moderator need to provide proof for whatever accusation you have against this user.

I do not know what the hell is going here exactly "have not read everything in details" and I have no personal interest in this , but you can't be accusing members without proof and just for revenge.


No, no revenge at all. As a matter of fact I do now respect Jolly for his work.

But, because there is now an arbitrator in the middle, why we cannot all wait for his investigation?

PS: The Italian moderator, Hostfat, has been in the btc world since day one and he is one of the most respectful person in our Industry so, I'm sorry but, If I have to listen to someone, I trust him more than Jolly.......

Nothing personal



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April 01, 2019, 03:42:47 PM
 #330



But, because there is now an arbitrator in the middle, why we cannot all wait for his investigation?
i have no comment on this part until i have read and understood  what's going on.



Quote
PS: The Italian moderator, Hostfat, has been in the btc world since day one and he is one of the most respectful person in our Industry so, I'm sorry but, If I have to listen to someone, I trust him more than Jolly.......

so you trust craig wright more than anyone else  Roll Eyes.

you can trust Hostfat as you like, you can send him your private keys and house keys for that matter, but you can't use his plain text that have no proof attached to try and destroy someone's reputation just because they are have something against you, you will make things worse for yourself.

in fact i would trust Hostfat more than jolly too, but what you did there is stupid.

Quote
Nothing personal

 Roll Eyes

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April 01, 2019, 04:17:33 PM
 #331

Anyway, because there is now an Arbitrator, we should all wait his contact.

As I wrote before, the OP should request an update of the procedure in order to try to speed up the resolution.

As a matter of fact, I authorize the OP, if she is willing to do so,  to freely post here the request she made to the Arbitrator (without her sensible information obviously) in order for all of us to be up to date.

Thank you

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April 02, 2019, 07:03:38 PM
Last edit: April 02, 2019, 07:22:53 PM by Coinfan
 #332

Anyway, because there is now an Arbitrator, we should all wait his contact.

As I wrote before, the OP should request an update of the procedure in order to try to speed up the resolution.

As a matter of fact, I authorize the OP, if she is willing to do so,  to freely post here the request she made to the Arbitrator (without her sensible information obviously) in order for all of us to be up to date.

Thank you

Speed up the resolution?!

He already wrote clearly that he accepts the money is mine but he isn't going to respect the decision of the Arbitrator if he loses! Without even reading the decision or its legal grounds!

Finally, she opened a claim as per our TOS and sooner or later we should receive a request from the arbitrator and try to solve the issue.  The good news, at least I hope, is that the Arbitrator has the same Lady name we do have on file since 2013 and, hopefully, as soon as we will get proper documentation about the identity, we should be able to allow the Lady to withdraw.

However, if even in this case we won't be successful in obtaining the requested information, we are evaluating to open a case with Europol and ask them to investigate the issue.

Moreover, by saying that
We can release funds only and only if we comply with KYC/AML and have a guarantee of the account owner existance. This is a basic rule. Or, if a Judge order us to do so.
He again is confirming he won't obey the arbitrage decision, he will only release my money if forced by a judge order!

The Arbitrator is an expert on Italian Financial Law, but he wrote twice on a open forum that he isn't going to respect its decision! He doesn't care for his own word on their TOS/FAQ and he thinks he is above the Law.

But he expects me to post documents here? What's the point?

I could send the scan of my banking account with the IBAN the Rock Trading have on file and even a banking document of the transfer made to pay the Arbitration cost (with the Arbitrator IBAN visible) which also has the two names the Rock Trading also have on file (but I would hide other personal details) or a scan of the email received from the EU ODR confirming the complaint also with the same two names they have on file, but I wouldn't do that until they explicitly and publicly renounced their against TOS/FAQ demand for KYC and promised to release my money.

Obviously, they won't do that. So, forget about it.


Lesbian Cow, thank you a lot for giving him negative feedback. The Community support means a lot.

Things are even more illegal: their FAQ still says "Verification is not mandatory, but in order to deposit/withdraw fiat currencies you will need it" https://support.therocktrading.com/kb/faq.php?id=27 There was no change on their TOS on questions of verification. They have thousands of unverified customers but they are not demanding verification from them. They don't have 35500 euro. I don't want to withdraw euro, but bitcoin.


And on privacy breaches, on the italian thread he posted also nationality, banking relations on another EU country and a full irrelevant email from 2013: https://bitcointalk.org/index.php?topic=5025233.msg49989828#msg49989828


blurryeyed, thank you a lot for also giving him negative feedback.

Anyone with doubts about the facts and without time, just read the quick summary on my OP: https://bitcointalk.org/index.php?topic=4975753.0
And please give the Rock CFO negative feedback. https://bitcointalk.org/index.php?action=trust;u=35172
He has been for months on a lying spree on facts and law to try to justified his covert and illegal block of my 35519 euro (and 99 XRP).
Also the Rock CTO has been an accomplice, even if he kept silent after. Their emails were sent with a copy to the CTO too, including the last recent one: https://bitcointalk.org/index.php?action=trust;u=15648

I dare him to point out any lie from me!

SCAM ALERT: All order books of The Rock Trading Exchange (www.therocktrading.com) are created by their bot and they use them to scam customers. They are also trying to steal 35519 euros. Read an updated summary on the OP
https://bitcointalk.org/index.php?topic=4975753.0
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April 02, 2019, 07:16:44 PM
 #333

Much easier! Just do your KYC/AML procedure like everybody else and you'll be able to withdraw your funds or, just wait for the arbitrator to do his work as you requested to do it.

I never said that I will not respect the Arbitrator decision. I said that the Arbitrator will require you to do KYC/AML procedures.  If, this is the case,  will you follow his request?  I don't think so.....  but, I hope, to be wrong

Thank you

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April 02, 2019, 07:43:13 PM
 #334

@ Coinfan

eliale keeps implying that you have not started any Arbitration process.

And he is constantly saying the Arbiter has not contacted Rock Trading.

A new tact he started using is to claim he will file a complaint with the Police to file a missing persons report because he is alluding you are not the real person in question that was selective scammed for 35,000 EUR ($39,000) and he claims to worry about the welfare of the 'real' victim of the scam.

Could you please shed some on these claims eliale is making.


As of now, it seems that the OP filed a request with an Italian Arbitrator which, in our opinion, is a very good idea.  Up to now, we have no news from the arbitrator so we asked the OP to request an update.

In conclusion, we all have to wait for the arbitrator to contact us and solve the situation.

If, by any chance, by the end of this month we won't have any reply (which is impossible if the OP opened a case), we will file a police report in order to open an official investigation about this case.

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April 02, 2019, 08:29:01 PM
 #335

@ Coinfan

eliale keeps implying that you have not started any Arbitration process.

And he is constantly saying the Arbiter has not contacted Rock Trading.


I'm saying that, up to now, we had no contacts from the Arbitrator so no proof of the claim.

The OP could verify with the Arbitrator the claim status.  When we will receive the claim, we will have a precise time frame to reply as you can read at page 8:

https://www.arbitrobancariofinanziario.it/presentare-ricorso/guide-e-moduli/abf-in-parole-semplici.pdf

Sorry it is in Italian..... but I know you can translate it.

We will publish the documents openly in order to prove our good faith (@coinfan do not worry, we will erase your sensible data).

But, again, if the Arbitrator won't contact us, there is nothing we can do it aside filing a claim with the Police.  We decided to wait the end of April just to give the Arbitrator enough time.





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April 02, 2019, 11:03:16 PM
Last edit: April 03, 2019, 12:27:41 AM by Coinfan
 #336

I never said that I will not respect the Arbitrator decision. I said that the Arbitrator will require you to do KYC/AML procedures.  If, this is the case,  will you follow his request?  I don't think so.....  but, I hope, to be wrong

He completely dodged the question.

His previous statements stand: they will not comply with the Arbitrator's decision if they lose.


The EU ODR system and, thus, the Arbitrator, already received full personal details, backed by a document. They will receive more If they so request.

I have nothing to hide. I just don't trust the Rock Trading with very good reasons.

And the Rock Trading CFO just gave me another perfect justification to request that the Arbitrator won't send any personal details or documents to them: they published almost all details they have on a open forum without any need, out of petty revenge.

Who knows what they would do with full details or the documents.

But he will be legally punished for what he done.

@ Coinfan

eliale keeps implying that you have not started any Arbitration process.

The Rock CFO already confessed that he was contacted by the EU ODR system about the complaint and that the Arbitro Finanziario was accepted by both parties (the Rock CFO couldn't say no, this Arbitrator has automatic jurisdiction on them).

I quoted his confession here
: https://bitcointalk.org/index.php?topic=4975753.msg50393178#msg50393178

Once accepted the Arbitrator, the parties don't have to do nothing more, the complaint is sent by the EU ODR to the agreed body:
https://ec.europa.eu/consumers/odr/main/?event=main.help.new
"What happens when the dispute resolution body is agreed on?
The site automatically sends the complaint to the agreed body."

So, the EU system sent the complaint to the Arbitro Finanziario. And unless the Arbitro decides otherwise, the proceedings will continue on the EU ODR system.

"Will the resolution body use this site to handle the complaint?
Yes, usually. But some resolution bodies prefer to use their own system. If so, they will contact you in another way. The final outcome will always be available on this site, however."


"What happens after the complaint is sent to the resolution body?
They have 3 weeks to tell you if they will handle your complaint. During that time, they may ask you for more information or documents. If you need to do anything, you'll receive an e-mail."

(This 3 weeks have passed long ago)





SCAM ALERT: All order books of The Rock Trading Exchange (www.therocktrading.com) are created by their bot and they use them to scam customers. They are also trying to steal 35519 euros. Read an updated summary on the OP
https://bitcointalk.org/index.php?topic=4975753.0
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April 03, 2019, 12:35:13 AM
Last edit: April 03, 2019, 10:35:50 AM by JollyGood
 #337


@ Coinfan

eliale keeps implying that you have not started any Arbitration process.

The Rock CFO already confessed that he was contacted by the EU ODR system about the complaint and that the Arbitro Finanziario was accepted by both parties (the Rock CFO couldn't say no, this Arbitrator has automatic jurisdiction on them).

I quoted his confession here
: https://bitcointalk.org/index.php?topic=4975753.msg50393178#msg50393178

Once accepted the Arbitrator, the parties don't have to do nothing more, the complaint is sent by the EU ODR to the agreed body:
https://ec.europa.eu/consumers/odr/main/?event=main.help.new
"What happens when the dispute resolution body is agreed on?
The site automatically sends the complaint to the agreed body."

So, the EU system sent the complaint to the Arbitro Finanziario. And unless the Arbitro decides otherwise, the proceedings will continue on the EU ODR system.

"Will the resolution body use this site to handle the complaint?
Yes, usually. But some resolution bodies prefer to use their own system. If so, they will contact you in another way. The final outcome will always be available on this site, however."


"What happens after the complaint is sent to the resolution body?
They have 3 weeks to tell you if they will handle your complaint. During that time, they may ask you for more information or documents. If you need to do anything, you'll receive an e-mail."

(This 3 weeks have passed long ago)



Thank you for this post.

It clarifies the point because eliale claims the Arbiter has not contacted him (implying you have not initiated any process) which I find very strange when you have pointed to links with his admission. It means the Arbiter has contacted Rock Trading to tell them a case has been lodged.

What are your views on the comments he made saying he will go to the police to file a missing person report (implying you are not the selective scam victim and that you are impersonating the victim).


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April 03, 2019, 10:35:41 AM
 #338

Hello,

I confirm that a case was opened with the ODR by the OP as suggested on our TOS.

However, the ODR suggested to the OP to chose an entity capable to pursue the case and, among the suggestions the OP chosed the Italian Arbitrator which is very good in my opinion.

But, as of today, the Arbitrator has not been in contact with us and, this is quite strange. This is why we are willing to wait till the end of April, in order to give some extra time to the Arbitrator before filing a report with the Italian Police.

Thank you

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April 04, 2019, 04:42:17 PM
Last edit: April 04, 2019, 05:35:06 PM by Coinfan
 #339

What are your views on the comments he made saying he will go to the police to file a missing person report (implying you are not the selective scam victim and that you are impersonating the victim).

3) Last but not least, by the end of April, we will file a missing person report with Polizia Postale (in Italy it is in charge of Cyber crimes), providing them all the information we do have (including this chat and others) and requesting them to activate an international search to locate [******] which, if point number one is not happening, unfortunately we are assuming the worst for her.

This is a very serious post.

He is assuming that this case involves a dead person and, since he is saying it's a police case, he is suggesting that there has been an homicide. He is suggesting I'm not the legitimate owner of the money and that I might be a killer.

At the minimum, he posted that I'm a fraudster, impersonating a dead person.

He wrote this against all the evidence.

We are back to the Rock CFO defamatory lies tactic.

Of course, dead people can't file complaints to the ODR or pay its costs with a banking transfer in their name. With a banking account that was opened last year, after this thread was created.

This was a very serious thing to invent. And I can prove this false just by uploading a scan of the ODR complaint with a partial name visible.

The Rock CFO just don't know when or where to stop.

And he keeps lying when he wrote
"among the suggestions the OP chosed the Italian Arbitrator"

They rejected all other alternatives and only accepted this italian Arbitro, the one they couldn't legally refuse.

The times the Rock CFO were posting that he is willing to keep my money blocked "forever" https://bitcointalk.org/index.php?topic=4975753.msg47458158#msg47458158 are long gone. Now he is very afraid of the consequences.

I hope they go to the italian Postal Police now! But invent a better lie than this last one that I'm impersonating a dead person or they won't be able to leave the police station!


SCAM ALERT: All order books of The Rock Trading Exchange (www.therocktrading.com) are created by their bot and they use them to scam customers. They are also trying to steal 35519 euros. Read an updated summary on the OP
https://bitcointalk.org/index.php?topic=4975753.0
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April 04, 2019, 09:56:31 PM
Last edit: April 04, 2019, 10:07:01 PM by eliale
 #340

a killer??? I hope not  Smiley  The worst for me is that she is no longer in control of her account and someone else it is.  Don't be dramatic.....

there are only 2 situations in your case:

1) You are the owner of the account

or

2) You control an account which belongs to another person and, most likely, she is not aware.

But let's think positive! If you opened the claim with the Arbitrator we should have a contact soon before we will have to open a case with the Police to investigate the issue.

In this case, because you'll have to provide docs proving you are the real owner, we will quickly resolve the issue.  We will have what we are looking for and you'll have your funds released. On this you can be sure.

btw, the arbitrator must reply to you in 72 hours from the moment you opened the claim in order to tell you if they accepted the claim.  Did you receive the confirmation mail or, also this information is top secret to know.....?


Thank you!

edit: yes, I confirm that the ODR was opened with the same name we do have on the account. However, in opening a claim with the ODR, the OP does not have to provide docs.  Also, I confirmed the Euro amount the OP is claiming making it official.


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