🔥 BC.Game - Casino & Sportsbook | Official sponsor of O'Higgins FC

[virasog]

Seen

They are lucky to have holydarkness to help them evaluate and address the issue without the need of the representative response on each scam accusation.

One thing casinos should know is the active communication with users or clients. And if they would not active in the public to address issues, they should pay someone as a third party expert to do that job for them. And the person becomes a mediator in the casino here in the forum. Since someone is helping them, they feel okay.

Yes, the communication plays an important role in keeping the reputation stable even if there is delay is scam accusation handling. When the gamblers query are addressed on time and they are being informed about the status of their complain, then it gives the confidence to the gambler that their issue is being address and will be resolved.

Keeping totally silent raises question in the mind of the gambler and even if their issue is resolved later, they feel that the casino isn't worth depositing and playing.

[iv4n]

As I said above, original games that I checked, have 2% House Edge, which I don't like. I want games that have 1% house edge (or lower in the best case). Playing Plinko helped me a bit. I also enjoyed a game called Cave of Plunder which @iv4n suggested me and thanks him for that. Blackjack has a low house edge on BC.Game but I didn't really enjoy the performance and UI of it on BC.

Cave of Plunder is one of the craziest games... Now there are other similar games in many other casinos, but BC has had this game since the start. Have you come anywhere near the max win? And with what bet?

One of the "old but gold" is the GemSaviour Sword. Again, it's 2%... It's a pretty interesting game. I used to play it a lot, with small & big stakes.

And if you wish to have some fun, you can always play dice/crash/limbo... x99, raise 10% (more or less) after every 100 bets (more or less). Don't forget to start with the lowest bet, and with a bit of luck, you can wager a nice amount.

Good luck.

[Ayers]

As I said above, original games that I checked, have 2% House Edge, which I don't like. I want games that have 1% house edge (or lower in the best case). Playing Plinko helped me a bit. I also enjoyed a game called Cave of Plunder which @iv4n suggested me and thanks him for that. Blackjack has a low house edge on BC.Game but I didn't really enjoy the performance and UI of it on BC.

Blackjack is indeed offer the lowest house edge and the best game to accumulate wager efficiently. It can give you a chance to stay breakeven or in profit when you have luck on hitting blackjack or double down frequently successful.

The animation on BC blackjack is very dull unlike other house blackjack of different casino. I believe they are just using the software of bgaming blackjack since it share resemblance to it.

The only thing I like about it is the PP side bet.

it is very important to have an idea about the house edge when you do not want to burn your pocket. i agree with you Blackjack is one of the best games in this regard. If you know the right strategy then  the house edge can be as low as 0.5 percent, imo, which is much safer than slots. you know, professional players prefer blackjack for this reason  because here you have the opportunity to win through the application of intelligence and strategy   and you do not have to rely on luck alone

Slots or Plinko are basically a way to win money  and their house edge can vary from 2 to 10 percent. If you want to do something with a house edge of 1% or less then you can try video poker. The odds of the Jacks or Better game are quite good afaik,,

in my opinion it is not important what the UI of BC.Game looks like. in my case, my goal is to win by looking at the odds, not the decoration. If the odds are favorable  then betting there is smart  no matter how bad the graphics are

[holydarkness]

Seen

They are lucky to have holydarkness to help them evaluate and address the issue without the need of the representative response on each scam accusation.

One thing casinos should know is the active communication with users or clients. And if they would not active in the public to address issues, they should pay someone as a third party expert to do that job for them. And the person becomes a mediator in the casino here in the forum. Since someone is helping them, they feel okay.

I think BC is well aware on what’s happening here in the forum but they tend to avoid dealing issue rather focus on their own live support which they can answer quickly.

They are just using the forum right now for their marketing grounds but all the issue are addressed on the website.

They have holydarkness with personal contact to their which probably the reason why they are not that active here.

For the silence of their support, I think I am partially bear the burden of blame here. I am in a very good contact with the person behind BC.Game Support, they're well aware of the INR situations that flooded SA and they follow most [if not all] in silence, but as per our agreement and discussion, and for the greater good, they backed down from the cases as them "interfering" with it or handing the matter will prolong the situation.

The support team need to follow SOP, they are bound by rules and chain of command, chain of communication, interdepartmental communication escalation system, hierarchy and all, while I simply can nudge my contact on fiat and/or other department handling the situation on SA and get them to take a look at it.

Simplified, I bypass those needs for the person to escalate to their higher-ups, to be escalated to B higher-ups, to be brought to meeting with C, to be brought to C's higher-ups, and so on, and so on, until it's handled.

While for the staff in charge of ANN, well, I just learn about that situation just now, and I'm currently reaching literally all of my contact on BC to see if I can get acquainted with their [for the lack of better word] replacement.

[Johnlomape]

Seen

They are lucky to have holydarkness to help them evaluate and address the issue without the need of the representative response on each scam accusation.

One thing casinos should know is the active communication with users or clients. And if they would not active in the public to address issues, they should pay someone as a third party expert to do that job for them. And the person becomes a mediator in the casino here in the forum. Since someone is helping them, they feel okay.

I don't think this matter needed to be dragged to this point. The BC Game team has already addressed that, explaining about why their were not active in the forum for the past few days/weeks which is understandable. They are back to address any issues that might bothered users about difficulties they might be having on their platform.

The BC Game team were very polite and they had apologized for their absence on the forum. For a casino to come out plainly and talk about what was on ground, that shows they are ready to make a chnage that will benefit players especially those that have issues.

[Fivestar4everMVP]

Seen

They are lucky to have holydarkness to help them evaluate and address the issue without the need of the representative response on each scam accusation.

One thing casinos should know is the active communication with users or clients. And if they would not active in the public to address issues, they should pay someone as a third party expert to do that job for them. And the person becomes a mediator in the casino here in the forum. Since someone is helping them, they feel okay.

I don't think this matter needed to be dragged to this point. The BC Game team has already addressed that, explaining about why their were not active in the forum for the past few days/weeks which is understandable. They are back to address any issues that might bothered users about difficulties they might be having on their platform.

The BC Game team were very polite and they had apologized for their absence on the forum. For a casino to come out plainly and talk about what was on ground, that shows they are ready to make a chnage that will benefit players especially those that have issues.

BC.Game team are not actually serious if I am going to be honest in my opinion, there is no excuse or explanation that will make up for their unseriousness with their customers, which extends to their business as well, this is possibly why they keep having issues from time to time..

A business that is serving customers should never have any excuse as to why they are there to respond to customers issues, what if a customer had a serious issue that needed really urgent assistance, like for example, having an emergency involving a person's life under serious threat, and the only way to save the life is withdraw your balance on the casino, and upon placing the withdrawal request, an issue occurs which needed a customer support to resolve, what happens then?

A serious business will always have a rep on stand by to answer to customers at all times no matter what.

[Odusko]

Seen

They are lucky to have holydarkness to help them evaluate and address the issue without the need of the representative response on each scam accusation.

One thing casinos should know is the active communication with users or clients. And if they would not active in the public to address issues, they should pay someone as a third party expert to do that job for them. And the person becomes a mediator in the casino here in the forum. Since someone is helping them, they feel okay.

I don't think this matter needed to be dragged to this point. The BC Game team has already addressed that, explaining about why their were not active in the forum for the past few days/weeks which is understandable. They are back to address any issues that might bothered users about difficulties they might be having on their platform.

The BC Game team were very polite and they had apologized for their absence on the forum. For a casino to come out plainly and talk about what was on ground, that shows they are ready to make a chnage that will benefit players especially those that have issues.

BC.Game team are not actually serious if I am going to be honest in my opinion, there is no excuse or explanation that will make up for their unseriousness with their customers, which extends to their business as well, this is possibly why they keep having issues from time to time..

A business that is serving customers should never have any excuse as to why they are there to respond to customers issues, what if a customer had a serious issue that needed really urgent assistance, like for example, having an emergency involving a person's life under serious threat, and the only way to save the life is withdraw your balance on the casino, and upon placing the withdrawal request, an issue occurs which needed a customer support to resolve, what happens then?

A serious business will always have a rep on stand by to answer to customers at all times no matter what.

Haven't read through all the above quote comments what k want to say about BC game and other top crypto casino that are not actively responding to players here on their ANN thread is that, most reputable casinos want the only channel of complaints to be support and not their ANN thread like this place, so we need to remind anyone that have issue with the casino to go through the support ticket first and post here as a follow up.

[Russlenat]

in my opinion it is not important what the UI of BC.Game looks like. in my case, my goal is to win by looking at the odds, not the decoration. If the odds are favorable  then betting there is smart  no matter how bad the graphics are

We may have different preferences, but for me the UI matters a lot. It’s basically the face of the business. I wouldn’t play on a casino with a bad UI, something that’s not appealing to the eye. If I see a site that’s all black and red, that’s already a turn off for me, even if the odds are standard or even above average.

I want the whole package. At least if I end up losing, I still enjoyed browsing the site and using it. That part matters to me too.

[SamReomo]

We may have different preferences, but for me the UI matters a lot. It’s basically the face of the business. I wouldn’t play on a casino with a bad UI, something that’s not appealing to the eye.

I also give much importance to UI because with a bad UI even winning doesn't makes us much happy. It's hard to play at a casino whose UI isn't good, and to be honest when UI makes it difficult to bet then it's waste of time and there's no fun at all. Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

[Lakai01]

We may have different preferences, but for me the UI matters a lot. It’s basically the face of the business. I wouldn’t play on a casino with a bad UI, something that’s not appealing to the eye.

I also give much importance to UI because with a bad UI even winning doesn't makes us much happy. It's hard to play at a casino whose UI isn't good, and to be honest when UI makes it difficult to bet then it's waste of time and there's no fun at all. Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

I agree: a seamless user interface is essential for customer retention in online casinos. Poor user interfaces frustrate players, diminish the thrill of winning and make betting inefficient. Even with superior odds or features, I would avoid platforms without intuitive design – it's all about overall enjoyment and accessibility.

Developers should prioritise the user experience in order to stand out in this market, where competition is fierce and you can really set yourself apart from your competitors by offering a very good interface.

My personal opinion is that the BC.Game UI is extremely well designed. I find it very easy to navigate and the games are very nicely integrated into the platform

[Vaculin]

Developers should prioritise the user experience in order to stand out in this market, where competition is fierce and you can really set yourself apart from your competitors by offering a very good interface.

My personal opinion is that the BC.Game UI is extremely well designed. I find it very easy to navigate and the games are very nicely integrated into the platform

Most casinos have very similar UIs based on what I’ve seen. The main difference is usually the color, since that’s where the branding comes in. But as gamblers, we can already tell if a site is trash just by looking at the UI. If it looks bad or messy, that’s already a red flag.

For a casino to stay competitive, they really need to make sure their UI is worth sticking around for. Honestly, having a decent UI isn’t even that hard anymore. Even smaller or less popular casinos already have good-looking sites these days. What’s actually hard to build is a solid reputation. Only a few have managed that so far, BC included of course.

[boyptc]

Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

To me it also does matter a lot.

A casino that does have a good UI is the first impression that has to stuck with my mind so I'll get back. But other than that, the other features should also be developed.

So a casino has to make it satisfying because many gamblers that are not impressed in the beginning will stop them all at once.

[Maslate]

Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

To me it also does matter a lot.

A casino that does have a good UI is the first impression that has to stuck with my mind so I'll get back. But other than that, the other features should also be developed.

So a casino has to make it satisfying because many gamblers that are not impressed in the beginning will stop them all at once.

Why are we even talking so much about UI? Isn’t that just the basic thing a casino should already have? It’s meant to impress us gamblers, because the more impressed we are, the more we’re likely to play. Casinos make more money from loyal players, and the only way a gambler becomes loyal is if he actually enjoys staying on the site.

When a UI looks good, it sticks in your mind. You remember it, you look for it again when you want to gamble. So, having a good UI is also a form of marketing. It’s not just design, it’s part of how a casino keeps players coming back.

[bitzizzix]

Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

To me it also does matter a lot.

A casino that does have a good UI is the first impression that has to stuck with my mind so I'll get back. But other than that, the other features should also be developed.

So a casino has to make it satisfying because many gamblers that are not impressed in the beginning will stop them all at once.

Of course, good UI design in a casino is crucial for customers, especially new ones, as it creates a positive impression of the casino, making gamblers feel at home, comfortable, and happy with the attractive design. And if the UI is designed to be as effective and engaging as possible, allowing users to achieve their goals more easily and efficiently, it can potentially encourage gamblers to return after leaving. This benefits the casino by encouraging them to stay longer to enjoy the games and the engaging UI, and I also love a good UI in a casino.

[dimonstration]

I think BC is well aware on what’s happening here in the forum but they tend to avoid dealing issue rather focus on their own live support which they can answer quickly.

They are just using the forum right now for their marketing grounds but all the issue are addressed on the website.

They have holydarkness with personal contact to their which probably the reason why they are not that active here.

For the silence of their support, I think I am partially bear the burden of blame here. I am in a very good contact with the person behind BC.Game Support, they're well aware of the INR situations that flooded SA and they follow most [if not all] in silence, but as per our agreement and discussion, and for the greater good, they backed down from the cases as them "interfering" with it or handing the matter will prolong the situation.

The support team need to follow SOP, they are bound by rules and chain of command, chain of communication, interdepartmental communication escalation system, hierarchy and all, while I simply can nudge my contact on fiat and/or other department handling the situation on SA and get them to take a look at it.

Simplified, I bypass those needs for the person to escalate to their higher-ups, to be escalated to B higher-ups, to be brought to meeting with C, to be brought to C's higher-ups, and so on, and so on, until it's handled.

While for the staff in charge of ANN, well, I just learn about that situation just now, and I'm currently reaching literally all of my contact on BC to see if I can get acquainted with their [for the lack of better word] replacement.

I hope you will be compensated properly by them for your very awesome job cleaning their mess here without their interference on each case.

You are very professional compared to other representative perhaps due to your actual experience on dealing to user here in the forum.

I believe nothing is wrong for their silence if they can act quickly to avoid same arising over and over like the fiat issue.

[joeperry]

We may have different preferences, but for me the UI matters a lot. It’s basically the face of the business. I wouldn’t play on a casino with a bad UI, something that’s not appealing to the eye.

I also give much importance to UI because with a bad UI even winning doesn't makes us much happy. It's hard to play at a casino whose UI isn't good, and to be honest when UI makes it difficult to bet then it's waste of time and there's no fun at all. Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

This is true, UI is like the face of the gambling sites and having a bad UI might mislead the players thinking that the casino is not that serious or still not finished. However it's different from the OG gambling sites or sites that has been here for a long time, what matters there is the fairness of the game. However we are now on different era where most of the gambling sites don't only have provably fair games but offers a full experience gambling site that include table games and sports betting.

Honestly, most of the casinos now have almost the same features and theme in terms of UI and actually all of them are good in the eyes, sometimes it only matters in bonuses, reputation and security. Been playing for a while in BC.game and I honestly like their simple yet elegant UI, I don't want a UI where there's a lot of features and it really confuses me.

[Russlenat]

Honestly, most of the casinos now have almost the same features and theme in terms of UI and actually all of them are good in the eyes, sometimes it only matters in bonuses, reputation and security. Been playing for a while in BC.game and I honestly like their simple yet elegant UI, I don't want a UI where there's a lot of features and it really confuses me.

remind me of this topic Crypto casinos now look almost the same..

I think that’s just the trend now. Competition is tight, so casinos are trying to give the best experience possible, and it usually starts with a good UI. A fresh look, easy on the eyes. If you notice, most of them use bright colors because they want players to enjoy the site and stay longer.

So when some people say UI isn’t important, maybe that’s just a small percentage of gamblers. For most of us, it actually matters more than they think.

[arwin100]

We may have different preferences, but for me the UI matters a lot. It’s basically the face of the business. I wouldn’t play on a casino with a bad UI, something that’s not appealing to the eye.

I also give much importance to UI because with a bad UI even winning doesn't makes us much happy. It's hard to play at a casino whose UI isn't good, and to be honest when UI makes it difficult to bet then it's waste of time and there's no fun at all. Even, for me UI matters a lot, without a good UI I won't go for a platform even if it offers better features or odds.

This is true, UI is like the face of the gambling sites and having a bad UI might mislead the players thinking that the casino is not that serious or still not finished. However it's different from the OG gambling sites or sites that has been here for a long time, what matters there is the fairness of the game. However we are now on different era where most of the gambling sites don't only have provably fair games but offers a full experience gambling site that include table games and sports betting.

Honestly, most of the casinos now have almost the same features and theme in terms of UI and actually all of them are good in the eyes, sometimes it only matters in bonuses, reputation and security. Been playing for a while in BC.game and I honestly like their simple yet elegant UI, I don't want a UI where there's a lot of features and it really confuses me.

They won't get positive acceptance nor can able to convince people to gamble in their casino if they have shitty UI. First impression is always important for casino because this is how they can able to attract people to visit and came back to do test play on their casino.

Nice to see that lots of casino are really doing good and try new things to make their casino more attractive to their old and new players.

Somehow I expect that most of them will have similar things to offer, that's why its important to me to choose those casino have great reputation. So far everything looks good in this site although there are some accusation against, but they provably do their best to became more better casino and satisfy their users those things what they can offer to them.

[Haunebu]

I don't think this matter needed to be dragged to this point. The BC Game team has already addressed that, explaining about why their were not active in the forum for the past few days/weeks which is understandable. They are back to address any issues that might bothered users about difficulties they might be having on their platform.

The BC Game team were very polite and they had apologized for their absence on the forum. For a casino to come out plainly and talk about what was on ground, that shows they are ready to make a chnage that will benefit players especially those that have issues.

Incorrect! They messed up badly thanks to the whole INR FIAT issue due to which the scam accusation issue got clogged and you would have understood their pain if you experienced what they had at that point.

Them being polite and apologizing was a necessity basically. Their reputation keeps sinking with time and they are doing whatever it takes to keep their business afloat. Think!

[God Of Thunder]

I can afford what I lost and to be honest, it's not a loss of $500 that makes me sad, the fact that Merab Dvalishvili lost a match against Petr Yan is the thing that really makes me sad because I wanted this man to beat the record of 4 title defense in a single year. He is a very hard-working guy, a very humble guy and a true champion. $500 comes and goes easily, so I don't worry about that, I haven't placed my house on him.

I got it. Sometimes these things happen, man.
Sometimes, the best player in the world can lose a match against a weaker opponent. I don't like these, to be honest. I usually bet on Cricket and Football, and sometimes I watch these games as well. If I were asked to place a bet on Argentina vs Saudi Arabia, I would surely go for Argentina. But even the Argentina team can lose a match against Saudi Arabia in a World Cup match. I am telling this as an example. These things will continue to happen, and we have to accept it. So, don't be upset buddy.